AJAX GlassProtect User manual

GlassProtect User manual
Updated October 18, 2019
GlassProtect is a wireless detector detecting glass break at a distance up
to 9 meters. It is used inside premises, can operate up to 7 years from a
pre-installed battery and is furnished with a socket for connecting an
additional detector.
GlassProtect operates within the Ajax security system, by connecting via
the protected Jeweller protocol to the hub. Communication range – up to
1,000 m, absent any obstacles. In addition, the detector can be used as
part of third-party security central units due to the uartBridge or ocBridge
Plus integration module.
The detector is set up via a mobile application for iOS and Android-based
smartphones. The user is notified of all events through push notifications,
SMS messages and calls (if activated).
The Ajax security system is self-sustaining, but the user can connect it to
the central monitoring station of a private security company.
Buy breakage detector GlassProtect

Functional elements
1. Light indicator
2. Microphone hole
3. SmartBracket attachment panel (perforated part is required for actuating
the tamper in case of any attempt to tear off the detector from the surface.
Don’t break it off!)
4. External detector connection socket
5. QR code
6. Device switch
7. Tamper button

GlassProtect Operating Principle
GlassProtect is furnished with a sensitive electret microphone and set up to
detect the distinctive sound of broken glass, consisting of a low-frequency
hit and high-frequency tinkle of chips. Due to the two-stage glass break
detection, the risk of false actuation is minimal.
GlassProtect detector will not react to breaking if a film has been applied the glass: shockproof,
sunscreen, decorative or other. In order to detect the breaking of this type glass, we recommend
using a DoorProtect Plus wireless opening detector with shock and tilt sensor.
After actuation, the GlassProtect detector set in the intrusion detection
mode immediately transmits an alarm signal to the hub, activating
the sirens connected to the hub and notifying the user and private security
company.
Connecting the Detector to the Ajax
Security System
Detector Connection to hub
Before starting connection:
1. Following the hub instruction recommendations, install the Ajax
application on your smartphone. Create an account, add the hub to the
application, and create at least one room.
2. Go to the Ajax application.
3. Switch on the hub and check the internet connection (via Ethernet cable
and/or GSM network).
4. Ensure that the hub is disarmed and does not start updates by checking its
status in the mobile application.
Only users with administrative privileges can add the device to the hub

How to connect the GlassProtect to the hub:
1. Select the Add Device option in the Ajax application.
2. Name the device, scan/write manually the QR Code (located on the body
and packaging), and select the location room.
3. Select Add — the countdown will begin.Switch on the device.
For the detection and interfacing to occur, the detector should be located
within the coverage area of the wireless network of the hub (at a single
protected object).

Request for connection to the hub is transmitted for a short time at the time
of switching on the device.
If the connection to the Ajax hub failed (LED blinks once per second),
switch off the detector for 5 seconds and repeat the attempt. The detector
connected to the hub will appear in the list of devices of the hub in the
application. Update of the detector statuses in the list depends on the
device inquiry time set in the hub settings, with the default value – 36
seconds.
Connecting the Detector to Third Party Security Systems
To connect the detector to a third party security central unit using
the uartBridge or ocBridge Plus integration module, follow the
recommendations in the manual of the respective device.
States
1. Devices
2. GlassProtect

Parameter Value
Temperature Temperature of the Detector. Measured on the
processor and changes gradually
Signal Strength Signal strength between the hub and the
detector
Battery Charge Battery level of the detector, displayed in
increments of 25%
Lid The tamper mode of the detector, which reacts
to the detachment of or damage to the body
Delay when entering, sec Delay time when entering. The option is
available only with a connected wired detector.
Delay when leaving, sec Delay time when exiting. The option is
available only with a connected wired detector.
Connection Connection status between the hub and the
detector
Sensitivity Sensitivity level of the sensor
Secondary detector Status of the external detector connected to
GlassProtect
Always Active If active, the detector is always in the armed
mode
Firmware Detector firmware version
Device ID Device identifier

Setting Up the Detector
1. Devices
2. GlassProtect
3. Settings

Setting Value
First field Detector name, can be edited
Room Selecting the virtual room to which the device is assigned
Sensitivity
Choosing the sensitivity level of glass break detector:
High
Normal
Low
External contact enabled If active, the detector registers external detector alarms
Always active If active, the detector always registers glass breakage
Delay when entering, sec Selecting delay time when entering. The option is available only
with a connected wired detector.
Delay when leaving, sec Selecting delay time on exit. The option is available only with a
connected wired detector.
Delays in night mode Delay turned on when using night mode
Arm in night mode If active, the detector will switch to armed mode when using
night mode
Alert with a siren if glass break
detected
If active, HomeSiren and StreetSiren are activated when the
glass break detected
Activate the siren if an additional
contact is open
If active, HomeSiren and StreetSiren are activated during an
external detector alarm
Signal Strength Test Switches the detector to the signal strength test mode
Detection Zone Test Switches the detector to the detection area test
Attenuation Test Switches the detector to the signal fade test mode (available in
detectors with firmware version 3.50 and later)
User Guide Opens the detector User Guide
Unpair Device Disconnects the detector from the hub and deletes its settings

Indication
Event Indication Note
Turning on the detector Lights up green for about one second
Detector connection to
the hub, ocBridge and uartBridge Lights up continuously for a few seconds
Alarm / tamper activation Lights up green for about one second Alarm is sent once in 5
seconds
Battery needs replacing During the alarm, it slowly lights up
green and slowly goes out
Replacement of the
detector battery is
described in the Battery
Replacement paragraph
Functionality testing
The Ajax security system allows conducting tests for checking the
functionality of connected devices.
The tests do not start straight away but within a period of 36 seconds when
using the standard settings. The test time start depends on the settings of
the detector scanning period (the paragraph on “Jeweller” settings in hub
settings).
Signal Strength Test
Detection Zone Test
Attenuation Test

Detector functionality testing
Having defined the location of the detector and having fixed the device with
a bundled adhesive tape, test the detection zone.
The GlassProtect detector is not sensitive to any pops!
Glass break sensor testing
Hit hard on the glass by your fist without breaking it! If the detector
microphone catches a low-frequency sound, the LED will blink. Simulate a
high-frequency glass break sound during 1.5 seconds after the first hit – by
a special instrument or by hitting on a glass with a metal object. After
reading out the sound, the detector will extinguish the LED for a second.
In armed mode, to be actuated, the detector needs to catch sounds in the following sequence:
low-frequency sound (hit), then high-frequency sound (glass break, chips). Otherwise, the alarm
will not be actuated.
Switch on/off all the equipment usually operating within the room:
generators, air conditioning units, etc. If the detector is actuated, it means
that too high sensitivity is set or the location of the GlassProtect needs to
be changed.
Use the sensitivity level, at which the detector properly passes both test
stages and does not respond to any equipment operating within the room.
After setting the system in the armed mode, conduct a checkup operational
test of the GlassProtect.

Installing the device
Selecting an installation location
In some cases, the household activity can cause false alarms
Location of the GlassProtect detector determines its remoteness from the
hub and presence of any obstacles between the devices hindering the
radio signal transmission: walls, inserted floors, large-size objects located
within the room.
Check the signal level at the installation location
If the signal level is one division, we cannot guarantee stable operation of
the security system. Take possible measures to improve the quality of the
signal!
As a minimum, move the device – even 20 cm shift can significantly
improve the quality of reception.
If, after moving, the device still has a low or unstable signal strength, use a
radio signal range extender ReX.
Do not install the detector:
1. outside the premises (outdoors)
2. nearby sirens and annunciators
3. nearby any metal objects or mirrors causing attenuation and screening of
the signal
4. at any places with fast air circulation (air fans, open windows or doors)
5. within any premises with the temperature and humidity beyond the range of
permissible limits
6. closer than 1 m from the hub.
The GlassProtect detector detects glass break at a distance up to 9 meters.
Its microphone should be positioned at the angle no more than 90 degrees
relative to the window(s).

Make sure that any curtains, plants, furniture or other objects do not
overcover the microphone opening.
If the window is covered by thick curtains, place the detector between them
and the window. For example, at the window jamb. Otherwise, the curtains
may drown glass break sound and the detector will not be actuated.
Detector installation process
Before installing the detector, make sure that you have selected the optimal
location and it is in compliance with the guidelines contained in this manual!
1. Fix the SmartBracket attachment panel of the detector using bundled
screws. If using any other attachment hardware, make sure that they do not
damage or deform the panel.
The double-sided adhesive tape may be only used for temporary attachment of the detector. The
tape will run dry in course of time, which may result in falling of DoorProtect and actuation of the
security system. Furthermore, the device may fail from a hit.
2. Put the detector on the attachment panel. As soon as the detector is fixed
in SmartBracket, it will blink with a LED – this will be a signal that the
tamper on the detector is closed.
If the light indicator of the detector is not actuated after installation in
SmartBracket, check the status of the tamper in the Ajax Security System
application and then the fixing tightness of the panel.
If the detector is torn off from the surface or removed from the attachment
panel, you will receive the notification.

Connecting a Wire Detector
A wire detector with an NC type contact may be connected to the
GlassProtect using an outside-mounted terminal clamp.
We recommend to install the wire detector at a distance not exceeding 1
meter – increasing the wire length will increase the risk of its damage and
reduce the quality of communication between the detectors.
To lead out the wire from the detector body, break out the plug:
If the external detector is actuated, you will receive the notification.

Detector Maintenance and Battery
Replacement
Check the operational capability of the GlassProtect detector on a regular
basis.
Clean the detector body from dust, spider web and other contaminations as
they appear. Use soft dry napkin suitable for equipment maintenance.
Do not use for cleaning the detector any substances containing alcohol, acetone, gasoline and
other active solvents
The battery installed in the detector ensures up to 7 years of autonomous
operation (with the inquiry frequency by the hub of 5 minutes). If the
detector battery is discharged, the user will receive a notice, and the LED
will smoothly light up and go down if glass breakage is detected or tamper
is actuated.
As soon as the battery charge reaches 10 % level, the application will
immediately inform you of the need to replace the batteries.
Battery Replacement
Tech specs
Sensitive element Electret microphone
Glass break detection distance Up to 9 m
Microphone coverage angle 180°
Tamper protection Yes
Frequency band 868.0 – 868.6 MHz or 868.7 – 869.2 MHz depending on the
region of sale
Compatibility Operates with Hub, Hub Plus, Hub 2, ReX, ocBridge
Plus, uartBridge
Maximum RF output power Up to 20 mW
Radio signal modulation GFSK

Radio signal range Up to 1,000 m (any obstacles absent)
Socket for connecting wire
detectors Yes, NC
Power supply 1 battery CR123A, 3 V
Battery life Up to 7 years
Operating temperature range From -10°С to +40°С
Operating humidity Up to 75%
Overall dimensions Ø 20 х 90 mm
Weight 30 g
Certification Security Grade 2, Environmental Class I in conformity with the
requirements of EN 50131
Complete Set
1. GlassProtect
2. SmartBracket mounting panel
3. Battery CR123A (pre-installed)
4. Outside-mounted terminal clamp
5. Installation kit
6. Quick Start Guide
Warranty
Warranty for the “AJAX SYSTEMS MANUFACTURING” LIMITED
LIABILITY COMPANY products is valid for 2 years after the purchase and
does not apply to the pre-installed battery.
If the device does not work correctly, you should first contact the support
service — in half of the cases, technical issues can be solved remotely!
The full text of the warranty
User Agreement

Technical support: [email protected]
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