AJAX MotionCam Jeweller User manual

MotionCam User manual
Updated January 27, 2023
MotionCam Jeweller is a wireless motion detector that supports photo verication.
Intended for indoor installation. It can recognize movement at a distance of up to
12 meters. Ignores pets when installed and congured correctly.
A hub is required for the detector to operate.
MotionCam works as part of the Ajax security system, communicating with the hub
over two secure radio protocols: the detector uses Jeweller to transmit alarms and
events and Wings to transmit photos. The hub communication range is up to 1,700
meters without obstacles.
List of compatible hubs and range extenders
Buy MotionCam detector with photo verication

A that supports and
is also available.
Functional elements
Compatible hubs and range extenders
version of the detector Photo on Demand Photos by Scenarios
1. LED indicator.
2. Motion detector lens.
3. Infrared backlight. It is used for night photos and low light conditions.
4. Camera.
5. SmartBracket mounting panel. To remove the panel, slide it down.
6. Perforated part of the mounting panel. Triggers a tamper in case of any
attempt to detach the detector from the surface. Do not break it off.
7. . Triggers when somebody attempts to detach the detector from
the surface or remove it from the mounting panel.
Tamper button
8. Power button.
9. Detector’s QR code/identier. It is used to connect the device to the Ajax
security system.

MotionCam requires a hub to operate. A list of compatible hubs and range
extenders is available in the table:
Hubs Radio signal range extenders
Connection to other , , , and
is not provided.
Operating principle
MotionCam Jeweller is a wireless motion detector supporting photo verication. It
detects motion with a build-in infrared sensor by capturing moving objects with a
temperature close to that of the human body. After motion is detected, the built-in
camera takes a series of photos, which allows you to dynamically assess what is
Hub 2 (2G)
Hub 2 (4G)
Hub 2 Plus
Hub Hybrid (2G)
Hub Hybrid (4G)
ReX 2
hubs radio signal range extenders ocBridge Plus
uartBridge
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00:12

happening at the site, saving users from unnecessary anxiety, and security
companies from false calls of patrol.
As soon as an armed detector identies motion, it instantly sends an alarm to the
hub, which activates the sirens connected to the system, triggers scenarios, and
noties users and the security company. All MotionCam alerts and events are
recorded in the notication feed of the Ajax app.
Users know exactly where motion is detected. The notications contain the name
of the hub (the name of the secured facility), the name of the device, and the
to which the detector is assigned.
The detector doesn’t switch to the armed mode instantly. The switching time depends on
two factors: the exit delay (detector settings, Delay When Leaving/Entering) and the hub–
detector ping interval (hub settings, Jeweller or Jeweller/Fibra).
In the rst case, the delay is set by an administrator or a PRO user with system conguration
rights. In the second case, the delay occurs because the hub takes one ping interval to notify
the detector about the security mode changing.
virtual
room
How Ajax noties users of alarms

Photo verication
The detector alarms in the Ajax apps are accompanied by photos or an animated
series, depending on the selected viewing mode. The detector takes a photo only
when armed.
A that supports and isalso
available. In addition to photo by alarm, this detector can take photos on user’s demand as
well as photos by alarm of other Ajax detectors and devices.
The built-in camera of the detector can take from 1 to 5 photos with a resolution of
160 × 120 and 320 × 240 pixels, as well as up to 3 photos with a resolution of 640 ×
480 pixels.
To view the photos, click on the MotionCam alarm notication in the events feed.
Photos are available to all users with access to the events feed.
Learn more about Ajax motion detectors
version of the detector Photo on Demand Photos by Scenarios

A series of photos are played back in the application as animation. It helps to
evaluate the unfolding of the incident over time. You can also view all the photos
individually by clicking on the icon at the bottom of the screen.
The detector has infrared backlight for shooting in the dark, which activates when
there is insucient light. Under such conditions, MotionCam takes black-and-white
photos.
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00:03

Photo verication can be saved as video or images by clicking the download icon.
Jeweller and Wings data transfer protocols
MotionCam uses the Jeweller technology to transmit alarms and events and the
Wings technology to transmit photos. These are two-way wireless data transfer
protocols that provide fast and reliable communication between a hub or a range
extender and the connected devices of the security system.
The protocols support oating key block encryption and device recognition on
every session to prevent sabotage and spoong.
To monitor connection with system devices and display their statuses Ajax apps
have a system of hub–detector polls with a frequency of 12 to 300 seconds. The
polling frequency is set by the user or PRO with administrator rights.
Features of alarm photo verication
Learn more

Photo delivery time
The photo delivery time to Ajax apps depends on the selected resolution, detector
connection method (to the hub directly or via the range extender), Wings signal
strength, and the Internet connection speed. The alarm messages are delivered
immediately.
Photo resolution
Delivery time
When connected
directly to the hub*
When connected to the
hub via ReX 2 (ReX 2
transmits photos via
Wings)**
When connected to the
hub via ReX 2 (ReX 2
transmits photos via
Ethernet)***
160 × 120 pixels up to 6 seconds up to 8 seconds up to 6 seconds
320 × 240 pixels
(default) up to 9 seconds up to 18 seconds up to 10 seconds
640 × 480 pixels up to 17 seconds up to 31 seconds up to 17 seconds
* The delivery time of one photo when the signal strength between the hub and
MotionCam is 2–3 bars and the hub is connected via Ethernet, Wi-Fi, or 4G.
** Values were calculated with a signal strength of 3 bars between ReX 2 and the
detector or between the hub and ReX 2. The hub works via Ethernet, Wi-Fi, or 4G.
*** Values were calculated with a signal strength of 3 bars between ReX 2 and the
detector. The hub is connected via Ethernet, Wi-Fi, or 4G.
Temperature compensation
Temperature compensation is a software mechanism that allows you to maintain
the thermal diagram contrast even if the ambient temperature is close to the
human body temperature.
With each ambient temperature measurement, the detector introduces a correction
according to the table of coecients stored in its memory — increases or

decreases the sensitivity of the IR sensor. This allows the detector to effectively
identify motion over the entire operating temperature range.
Pet immunity
When properly installed and congured, MotionCam does not react to animals up
to 50 centimeters tall and weighing up to 20 kilograms.
For this purpose, the detector is installed at a height of 2.4 meters in a place where
nothing obstructs its view — for example, in a corner of a room, where the view
won’t be blocked by closets or other furniture. Correct setting requires the accurate
choice of the detector sensitivity:
If MotionCam is installed below the recommended height, then the animals will
move in the high sensitivity zone. The detector can raise an alarm if a dog walks on
its hind legs or plays on an armchair. It will also raise an alarm if the animal is able
to jump to the level of the detector or move near it.
Sending events to the CMS
The Ajax security system can transmit alarms to the monitoring app
as well as the Central Monitoring Station (CMS) using SurGard (Contact ID), SIA
DC-09 (ADM-CID), ADEMCO 685, and other proprietary protocols. See a complete
list of supported protocols .
Learn more
High — the detector does not respond to cats (up to 25 cm tall).
Medium — it does not respond to small dogs (up to 35 cm tall).
Low — it does not respond to pets up to 50 cm tall.
Why motion detectors react to animals and how to avoid this
How to install MotionCam correctly
PRO Desktop
here

MotionCam Jeweller transmits the following events to the monitoring station:
When an alarm is received, the operator of the security company monitoring station
knows exactly what happened and where to send the fast response team.
Addressability of Ajax devices allows you to send not only events but also the type
of the device, the name assigned to it, and the room to the PRO Desktop or to the
CMS. Note that the list of transmitted parameters may differ depending on the type
of the CMS and the selected protocol for communication with the monitoring
station.
The ID and number of the device can be found in its .
Photos are sent to the security company’s monitoring station if the CMS software
supports photo verication. A list of such CMSs is . can
also receive photo verication without additional setup.
Adding to the system
Which CMSs can the Ajax security system be connected to
1. Motion alarm.
2. MotionCam visual alarm verications.
3. Photos by Scenarios.
4. Tamper alarm/recovery.
5. Hub connection loss/restoration.
6. Temporary deactivation/activation of the detector.
7. Unsuccessful attempt to arm the security system (with the
enabled).
system integrity
check
states in the Ajax app
available here PRO Desktop
Learn more about PRO Desktop

Before adding a device
How to add MotionCam
Only a user or a PRO with administrator rights can connect MotionCam to the hub.
1. Install the or .Ajax app Ajax PRO app
2. Create an if you don’t already have one. Add a compatible hub to the
app, make the necessary settings, and create at least one .
account
virtual room
3. Make sure that the hub is on and has Internet access via Ethernet, Wi-Fi, and/or
mobile network. You can do this in the Ajax app or by looking at the LED on the
hub casing. It should light up white or green.
4. Make sure the hub is not armed and does not start updates by checking its
status in the Ajax app.
1. Open the . If you have access to more than one hub or if you are using
the PRO app, select the hub to which you want to add MotionCam.
Ajax app
2. Go to the Devices tab and click Add Device.
3. Name the detector, scan or type in the QR code (placed on the detector
enclosure and the packaging), select a room and a group (if the is
enabled).
group mode

To make sure MotionCam is connected to the hub, the detector must be located at the same
protected object as the system (within the range of the hub’s radio network). To work via the
, rst pair the detector with the hub, and then connect it to
ReX 2 in the range extender settings.
The detector connected to the hub will appear in the list of hub devices in the Ajax
app. Refreshing the device statuses in the list depends on the Jeweller (or
Jeweller/Fibra) settings. The default value is 36 seconds.
If connection fails, turn the detector off and try again in 5 seconds. If the maximum
number of devices have already been added to the hub (
), you will get an error notication when you try to add a new one.
The hub is incompatible with devices operating at different frequencies. The radio frequency
range of the device may vary by region. We recommend buying and using Ajax devices in the
same region. Please contact for information on the operating frequency
range.
MotionCam only works with one hub. When connected to a new hub, the detector
stops sending commands to the old one. When added to a new hub, the detector is
not removed from the device list of the old hub. This must be done through the
Ajax app.
Malfunctions
When a detector identies a fault (for example, there is no connection via the
Jeweller protocol), the Ajax app displays a fault counter in the device eld. All
faults are shown in the detector states. Fields with malfunctions will be highlighted
in red.
4. Click Add; the countdown will begin.
5. Switch on the device by holding the power button for 3 seconds.
ReX 2 radio signal range extender
How to connect a device to ReX 2
the number depends on
the hub model
Technical Support

Malfunction is displayed if:
Icons
The icons represent some of MotionCam statuses. You can check them in the Ajax
app in the Devices tab.
Icon Meaning
Jeweller signal strength — displays signal strength between the detector and the
hub/range extender. The recommended value is 2–3 bars.
Battery charge level of the detector.
Malfunction detected. A list and description are available in the detector states.
The detector works via a .
The detector operates in the Always Active mode.
The detector temperature is outside of the allowed limits: below -10°C and
above +40°C.
The detector enclosure is open (tamper is triggered).
No connection with the hub or range extender via the Jeweller protocol.
No connection with the hub or range extender via the Wings protocol.
The detector battery is low.
Learn more
Learn more
Learn more
radio signal range extender
Learn more

Delay When Entering enabled.
Delay When Leaving enabled.
MotionCam will work when Night Mode is enabled.
MotionCam has detected motion. The icon is only displayed when the detector is
armed.
MotionCam temporarily deactivated.
MotionCam has been deactivated because the number of alarms has been
exceeded.
MotionCam has tamper triggering events temporarily deactivated.
States
The states include information about the device and its operating parameters. The
states of MotionCam can be found in the Ajax app:
Learn more
Learn more
Learn more
Learn more
Learn more
Learn more
1. Go to the Devices tab.
2. Select MotionCam from the list.

Parameter Meaning
Malfunction
Click to open the list of MotionCam
malfunctions.
The eld is displayed if a malfunction is detected.
Temperature
Detector temperature. Measured on the processor
and changes gradually.
Acceptable error between the value in the app and
the room temperature — 2°C.
The value is updated as soon as the detector
identies a temperature change of at least 2°C.
You can congure a scenario by temperature to
control automation devices
Jeweller Signal Strength
Signal strength between the hub or the range
extender and the detector via the Jeweller
channel. Recommended value is 2–3 bars.
Jeweller is a protocol for transmitting MotionCam
events and alarms.
Connection via Jeweller
Connection status via the Jeweller channel
between the hub or the range extender and the
detector:
Wings Signal Strength Signal strength between the hub or the range
extender and the detector via the Wings channel.
Recommended value is 2–3 bars.
Wings is a protocol for transmitting MotionCam
photo verications.
Learn more
Online — the detector is connected to the
hub/range extender.
Oine — the detector is not connected to the
hub/range extender.

Connection via Wings
Connection status via the Wings channel between
the hub or the range extender and the detector:
Battery Сharge
The battery charge level of the device:
When the batteries are low, the Ajax apps and the
security company will receive appropriate
notications.
After sending a low battery notication, the
detector can work for up to 2 months.
Lid
The status of the detector tamper that responds
to detachment or opening of the device
enclosure:
Delay When Entering, sec Delay time when entering: 5 to 120 seconds.
Online — the detector is connected to the
hub/range extender.
Oine — the detector is not connected to the
hub/range extender.
ОK
Battery low
How the battery charge is displayed
Battery life calculator
Open — the detector was removed from the
SmartBracket or its integrity was
compromised.
Closed — the detector is installed on the
SmartBracket mounting panel. The integrity of
the device enclosure and the mounting panel
is not compromised. Normal state.
Learn more

Delay when entering (alarm activation delay) is
the time the user has to disarm the security
system after entering the secured area.
Delay When Leaving, sec
Delay time when leaving: 5 to 120 seconds.
Delay when leaving (arming delay) is the time the
user has to leave the secured area after arming.
Delay When Entering in Night Mode, sec
Delay time when entering in the Night Mode: 5 to
120 seconds.
Delay when entering (alarm activation delay) is
the time the user has to disarm the security
system after entering the premises.
Delay When Leaving in Night Mode, sec
Delay time when leaving in the Night Mode: 5 to
120 seconds.
Delay when leaving (arming delay) is the time the
user has to leave the premises after arming.
Sensitivity
Sensitivity level of the motion detector:
Learn more
Learn more
Learn more
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Low — the detector does not respond to pets
up to 50 cm tall.
Medium (default) — the detector does not
respond to small dogs (up to 35 cm tall).
High — the detector does not respond to cats
(up to 25 cm tall).

Always Active
When this option is enabled, the detector is
constantly armed, detects motion, and raises
alarms.
Temporary Deactivation
Shows the status of the device temporary
deactivation function:
Firmware Detector rmware version.
Device ID Detector ID. Also available on the QR code on the
detector enclosure and the packaging.
Device № Device loop (zone) number.
Settings
To change the MotionCam detector settings in the Ajax app:
Learn more
No — the device operates in normal mode.
Lid only — the hub administrator has disabled
notications about tamper triggering.
Entirely — the detector is entirely disabled.
The device does not follow system
commands and does not report alarms or
other events.
By number of alarms — the device is
automatically disabled when the number of
alarms is exceeded (the number is specied in
the
settings).
Devices Auto Deactivation
Learn more
1. Go to the Devices tab.
2. Select MotionCam from the list.

Settings Meaning
Name
Detector name. Displayed in the list of hub
devices, SMS text, and notications in the events
feed.
To change the name, click on the text eld.
The name can contain up to 12 Cyrillic characters
or up to 24 Latin characters.
Room
Selecting the virtual room to which MotionCam is
assigned.
The room name is displayed in the text of SMS
and notications in the event feed.
Delay When Entering, sec
Delay time when entering: 5 to 120 seconds.
Delay when entering (alarm activation delay) is
the time the user has to disarm the security
system after entering the secured area.
Delay When Leaving, sec
Delay time when leaving: 5 to 120 seconds.
Delay when leaving (arming delay) is the time the
user has to leave the secured area after arming.
Arm in Night Mode If this option is enabled, the detector will go into
the armed mode when the system is set to the
Night Mode.
3. Go to Settings by clicking on the gear icon .
4. Set the required settings.
5. Click Back to save the new settings.
Learn more
Learn more

Delay When Entering in Night Mode, sec
Delay time when entering in the Night Mode: 5 to
120 seconds.
Delay when entering (alarm activation delay) is
the time the user has to disarm the security
system after entering the premises.
Delay When Leaving in Night Mode, sec
Delay time when leaving in the Night Mode: 5 to
120 seconds.
Delay when leaving (arming delay) is the time the
user has to leave the premises after arming.
Sensitivity
Sensitivity level of the motion detector.
The choice depends on the type of the object, the
presence of probable sources of false alarms,
and the specics of the protected area:
Image resolution Selecting the image resolution (in pixels):
Learn more
Learn more
Learn more
Low — the detector does not respond to pets
up to 50 cm tall.
Medium (default) — the detector does not
respond to small dogs (up to 35 cm tall).
High — the detector does not respond to cats
(up to 25 cm tall).
Why motion detectors react to
animals and how to avoid this
160 × 120
320 × 240 (default)
640 × 480