Akuvox R20K Manual

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R20K Door Phone Admin Guide

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About This Manual
Thank you for choosing Akuvox’s R20K door phone. This manual is intended for end users who need to properly configure the door
phone. This manual is applicable to 20.30.3.xx version, and it provides all functions’ configurations of R20K. Please visit Akuvox
forum or consult technical support for any new information or latest firmware.
Note: Please refer to universal abbreviation form in the end of manual when meet any abbreviation letter.

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Content
1. Product Overview ............................................................................................................................................................................ 1
1.1. Product Description .................................................................................................................................................................. 1
1.2. Connector Introduction ............................................................................................................................................................. 1
2. Daily Use .......................................................................................................................................................................................... 3
2.1. Make a Call .............................................................................................................................................................................. 3
2.2. Receive a Call .......................................................................................................................................................................... 3
2.3. Unlock ...................................................................................................................................................................................... 4
2.3.1. Unlock by Public Pin Codes ............................................................................................................................................ 4
2.3.2. Unlock by Private Pin Codes .......................................................................................................................................... 4
2.3.3. Unlock by RFID Cards .................................................................................................................................................... 5
2.3.4. Unlock by DTMF Codes .................................................................................................................................................. 5
3. Basic Features ................................................................................................................................................................................. 6
3.1. Access the Website Setting ...................................................................................................................................................... 6
3.1.1. Obtain IP Address ........................................................................................................................................................... 6
3.1.2. Access the Device Website ............................................................................................................................................. 6
3.2. Password Modification ............................................................................................................................................................. 7

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3.2.1. Modify the Device Admin Code ....................................................................................................................................... 7
3.2.2. Modify the Web Password .............................................................................................................................................. 7
3.3. Phone Configuration ................................................................................................................................................................ 7
3.3.1. Language ........................................................................................................................................................................ 7
3.3.2. Time ................................................................................................................................................................................ 8
3.3.3. Network ........................................................................................................................................................................... 8
3.3.4. Sound ............................................................................................................................................................................. 9
3.4. Intercom Call ............................................................................................................................................................................ 9
3.4.1. Direct IP Call ................................................................................................................................................................... 9
3.4.2. SIP Call ......................................................................................................................................................................... 10
3.4.3. SIP Account .................................................................................................................................................................. 10
3.4.4. SIP Server 1&2 ............................................................................................................................................................. 11
3.4.5. Outbound Proxy Server ................................................................................................................................................ 11
3.4.6. Transport Type .............................................................................................................................................................. 12
3.4.7. NAT ............................................................................................................................................................................... 12
3.4.8. Speed Dial .................................................................................................................................................................... 13
3.4.9. Auto Answer .................................................................................................................................................................. 13

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3.4.10. Web Call ..................................................................................................................................................................... 14
3.5. Security .................................................................................................................................................................................. 14
3.5.1. Live view ....................................................................................................................................................................... 14
3.5.2. RTSP ............................................................................................................................................................................ 14
3.5.3. ONVIF ........................................................................................................................................................................... 16
3.6. Access Control ....................................................................................................................................................................... 16
3.6.1. Unlock via DTMF .......................................................................................................................................................... 16
3.6.2. Unlock via RFID Card ................................................................................................................................................ 18
3.6.3. Unlock via Pin Code ..................................................................................................................................................... 19
3.6.4. Unlock via HTTP command .......................................................................................................................................... 21
3.6.5. Unlock via Exit Button ................................................................................................................................................... 21
3.7. Reboot .................................................................................................................................................................................... 22
3.8. Reset ...................................................................................................................................................................................... 22
4. Advanced Features ....................................................................................................................................................................... 23
4.1. Phone Configuration .............................................................................................................................................................. 23
4.1.1. LED ............................................................................................................................................................................... 23
4.1.2. IR LED .......................................................................................................................................................................... 23

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4.1.3. RFID Card Code Display Related ................................................................................................................................. 24
4.2. Intercom ................................................................................................................................................................................. 25
4.2.1. Call Time Related ......................................................................................................................................................... 25
4.2.2. SIP Call Related ............................................................................................................................................................ 25
4.2.3. Codec ........................................................................................................................................................................... 26
4.2.4. DTMF ............................................................................................................................................................................ 28
4.2.5. Session Timer ............................................................................................................................................................... 28
4.2.6. Encryption ..................................................................................................................................................................... 29
4.2.7. NAT ............................................................................................................................................................................... 29
4.2.8. User Agent .................................................................................................................................................................... 29
4.3. Access Control ....................................................................................................................................................................... 30
4.3.1. Web Relay .................................................................................................................................................................... 30
4.3.2. Wiegand ........................................................................................................................................................................ 31
4.4. Security .................................................................................................................................................................................. 32
4.4.1. Anti-alarm ...................................................................................................................................................................... 32
4.4.2. Motion ........................................................................................................................................................................... 32
4.4.3. Action ............................................................................................................................................................................ 33

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4.5. Upgrade ................................................................................................................................................................................. 36
4.5.1. Web Upgrade ................................................................................................................................................................ 36
4.5.2. Autop Upgrade .............................................................................................................................................................. 36
4.5.3. Backup Config File ........................................................................................................................................................ 37
4.6. Log ......................................................................................................................................................................................... 38
4.6.1. Call Log ......................................................................................................................................................................... 38
4.6.2. Door Log ....................................................................................................................................................................... 38
4.6.3. System Log ................................................................................................................................................................... 38
4.6.4. PCAP ............................................................................................................................................................................ 39

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1
R20K
Admin Guide
1. Product Overview
1.1. Product Description
Akuvox R20K is a SIP-compliant, hands-free and video door phone.
It can be connected with Akuvox indoor monitors for remote access
controlling and monitoring. Users can communicate with isitors via
audio and video calls, and unlock the door if they need. Users can
also use RFID cards to unlock the door
1.2. Connector Introduction
Ethernet (POE): Ethernet (POE) connector which it can provide
both power and network connection.
12V/GND: External power supply terminal if POE connector is not
available.
WG_D0/WG_D1: Wiegand terminal.
Figure 1.1 Product Description
Figure 1.2-1 Connector Interface

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2
R20K
Admin Guide
DOORA/B: Trigger signal input terminal.
RelayA/B (NO/NC/COM): Relay control terminal.
Note: The general door phone interface diagram is only for
reference.
Figure 1.2-2 General interface

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3
R20K
Admin Guide
2. Daily Use
2.1. Make a Call
Press the SIP account or IP address and “Dial key” to make a call.
Management center call
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Users can make a speed dial to
management center by pressing “Management center key.”
2.2. Receive a Call
R20K will auto answer the incoming call by default. If users disable
auto answer function, they can press “Dial key” to answer the
incoming call.