Akuvox R20A-2 Series User manual

About This Manual
Thank for choosing Akuvox R20A-2 series door phone. This
manual is intended for the administrators who need to properly configure the
door phone. This manual applies to 220.30.2.215 version, and it provides all
the configurations for the functions and features of Akuvox door phone
Please visit Akuvox forum
or consult technical support for any new information or latest firmwares.

Introduction of Icons and Symbols
Warning:
Always abide by this information in order to prevent the persons
from injury.
Caution:
Always abide by this information in order to prevent the damages to
the device.
Note:
Informative information and advice from the efficient use of the
device.
Tip:
Useful information for the quick and efficient use of the device.

Related Documentation
You are advised to refer to the related documents for more technical
information via the link below:
http://knowledge.akuvox.com

Any Changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate the
equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment .
This transmitter must not be co‐located or operating in conjunction with any
other antenna or transmitter.

Table of Contents
1. Product Overview.................................................................................................1
2. Change Log..............................................................................................................2
3. Introduction to Configuration Menu....................................................................3
4. Access the Device...................................................................................................5
4.1. Obtain Device IP Address...........................................................................5
4.2. Access the Device Setting on the Web Interface....................................6
5. Language and Time Setting.................................................................................. 7
5.1. Language Setting........................................................................................ 7
5.2. Time Setting................................................................................................. 7
6. LED Setting.............................................................................................................. 9
6.1. Infrared LED Setting.................................................................................... 9
6.2. LED Display Status....................................................................................10
6.3. Set up LED Display from HTTP URL....................................................... 11
6.4. LED Setting on Card Reader Area........................................................... 11
6.5. LED Settings on Keypad...........................................................................13
7. Volume and Tone Configuration.........................................................................14
7.1. Volume Configuration...............................................................................14
7.2. Open Door Tone Configuration................................................................15
7.3. Upload Tone Files......................................................................................16
7.3.1. Upload Ringback Tone.................................................................. 16
7.3.2. Upload Open Door Tone................................................................16
8. Network Setting.................................................................................................... 18
8.1. Network Status.......................................................................................... 18
8.2. Device Network Configuration................................................................ 18
8.3. Device Deployment in Network............................................................... 19
8.4. Device Local RTP configuration..............................................................20
8.5. NAT Setting.................................................................................................21
9. Intercom Call Configuration................................................................................23
9.1. IP call & IP Call Configuration................................................................. 23
9.2. SIP Call &SIP Call Configuration............................................................. 23
9.3. SIP Account Registration.........................................................................24
9.4. SIP Server Configuration..........................................................................25
9.5. Configure Outbound Proxy Server.......................................................... 25
9.6. Configure Data Transmission Type........................................................26
9.7. Configure Calling Feature.........................................................................27
9.7.1. DND.................................................................................................. 27
9.7.2. Push Button Call.............................................................................28
9.7.3. Robin Call........................................................................................ 29
9.7.4. Web Call........................................................................................... 29
9.7.5. Auto Answer....................................................................................30

9.7.6. Multicast..........................................................................................31
9.7.7. Configure Maximum Call Duration..............................................32
9.7.8. Maximum Dial Duration................................................................ 32
10. Audio& Video Codec Configuration for SIP Calls.......................................... 34
10.1. Audio Codec Configuration................................................................... 34
10.2. Video Codec Configuration....................................................................35
10.3. Configure DTMF Data Transmission....................................................36
11. Access White List Configuration......................................................................37
11.1. Managing Contact Group.......................................................................37
11.2. Managing Contacts................................................................................ 38
12. Relay Setting....................................................................................................... 39
12.1. Relay Switch Setting...............................................................................39
12.2. Select Chime Bell Relay..........................................................................40
12.3. Web Relay Setting................................................................................... 40
13. Door Access Schedule Management..............................................................43
13.1. Configure Door Access Schedule......................................................... 43
13.1.1. Manage Door Access Schedule.................................................43
14. Door Unlock Configuration............................................................................... 46
14.1. Configure Access Card Format.............................................................46
14.2. Configure Access Card for Door Unlock..............................................47
14.3. Import and Export Card Data of Access Control................................48
14.4. Configure Open Relay via HTTP for Door Unlock...............................49
14.5. Configure Exit Button for Door Unlock................................................ 50
15. Security................................................................................................................ 52
15.1. Tamper Alarm Setting.............................................................................52
15.2. Motion Detection.....................................................................................52
15.2.1. Configure Motion Detection.......................................................53
15.3. Security Notification Setting................................................................. 54
15.3.1. Email Notification Setting...........................................................54
15.3.2. FTP Notification Setting............................................................. 55
15.3.3. SIP Call Notification Setting.......................................................56
15.3.4. HTTP URL Notification Configuration...................................... 56
15.3.5. TFTP Notification Setting...........................................................57
15.4. Security Action Configuration...............................................................57
15.4.1. Configure Push button Action................................................... 57
15.4.2. Configure Motion Action.............................................................58
15.4.3. Configure Input Action................................................................ 58
15.5. Voice Encryption..................................................................................... 59
15.6. User Agent................................................................................................60
16. Monitor and Image.............................................................................................61
16.1. RTSP Stream Monitoring....................................................................... 61
16.1.1. RTSP Basic Setting......................................................................61
16.1.2. RTSP Stream Setting...................................................................62
16.2. MJPEG Image Capturing........................................................................64

16.3. ONVIF........................................................................................................ 66
16.4. Live Stream.............................................................................................. 67
17. Logs...................................................................................................................... 68
17.1. Call Logs................................................................................................... 68
17.2. Door Logs................................................................................................. 69
18. Debug................................................................................................................... 71
18.1. Event Log..................................................................................................71
18.2. System Log.............................................................................................. 72
18.3. PCAP......................................................................................................... 73
19. Firmware Upgrade..............................................................................................
7520. Backup.................................................................................................................
7621. Auto-provisioning via Configuration File........................................................
77
21.1. Provisioning Principle............................................................................ 77
21.2. Configuration Files for Auto-provisioning.......................................... 78
21.3. AutoP Schedule....................................................................................... 79
21.4. PNP Configuration.................................................................................. 80
21.5. Static Provisioning Configuration........................................................ 80
22. Integration with Third Party Device.................................................................82
22.1. Integration via Wiegand......................................................................... 82
22.2. Integration via HTTP API....................................................................... 83
23. Password Modification..................................................................................... 86
23.1. Modifying Device Web Interface Password........................................ 86
23.2. Configure Web Interface Automatic Logout....................................... 86
24. System Reboot&Reset.......................................................................................87
24.1. Reboot.......................................................................................................87
24.2. Reset......................................................................................................... 87
25. Abbreviations.....................................................................................................
27. Contact us........................................................................................................... 93
88

Single Tenant Door Phone
AKUVOX SMART INTERCOM www.akuvox.com 1
1.Product Overview
The security that comes with being able to control who comes into your
building along with the ability to verbally and visually confirm their identity is
immeasurable. Akuvox R20A-2 is a SIP-compliant, hands-free and video(o
ptional) door phone. It can be connected with Akuvox indoor monitors for re
mote access controlling and monitoring. Users can communicate with visito
rs via audio and video calls,and unlock the door if they need. The door pho
ne enables you to easily monitor an entrance door or gate and gives you th
e peace of mind knowingthat your facility is more secure.

Single Tenant Door Phone
AKUVOX SMART INTERCOM www.akuvox.com
2
2.Change Log
The change log will be updated here along with the changes in the new
software version

Single Tenant Door Phone
AKUVOX SMART INTERCOM www.akuvox.com
3
3.Introduction to Configuration Menu
Status: this sections gives you basic information such as product
information, Network Information, and account information etc.
Account: this section concerns SIP account, SIP server, proxy server,
transport protocol type, audio&video codec, DTMF, session timer, etc.
Network: this section mainly deals with DHCP&Static IP setting, RTP port
setting, and device deployment etc.
Intercom: this section covers Intercom settings, Call Log etc.
Surveillance: this section covers Motion Detection, RTSP, MJPEG, ONVIF,
Live stream.
Access Control: this section covers Input control, Relay, Card settings,
Face Recognition setting, Private PIN Code, Wiegand connection etc.
Tenants: this section involves Tenants management and Dial Plan.
Device: this section includes Light settings, tab&button display, LCD
settings and Voice settings.
Settings: this section includes Time&language, Action settings, Door
settings, Schedule for access control.
Upgrade:this section covers Firmware upgrade, device reset&reboot,
configuration file auto-provisioning, fault Diagnosis.
Security: this section is for Password modification.
Mode selection :
1. Discovery mode: It is a plug and play configuration mode. Akuvox
devices will configure themselves automatically when users power on
the devices and connect them to network. It is super time-saving mode