Akuvox X915 Series Service manual

About This Manual
Thank you for choosing the Akuvox X915 series door phone. This manual is intended for
the administrators who need to properly configure the door phone. This manual applies to
version 915.30.1.408, and it provides all the configurations for the functions and features
of the X915 series door phone. Please visit the Akuvox forum or consult technical support
for any new information or the latest firmware.

Note
Informative information and advice from the efficient use of the
device.
Introduction of Icons and Symbols

Related Documentation
You are advised to refer to the related documents for more technical information via the
link below:
https://knowledge.akuvox.com

Content
1 Product Overview............................................................................................................... 1
2 Change. Log.......................................................................................................................2
3 Model Specification............................................................................................................3
4 Introduction to Configuration Menu.....................................................................................6
• Mode selection: ......................................................................................................................6
• Tool selection ........................................................................................................................ 7
5 Access the Device.............................................................................................................. 8
5.1 Access the Device Setting on the device ........................................................................... 8
5.2 Access the Device Setting on the Web Interface............................................................... 9
6 Language and Time Setting.............................................................................................. 11
6.1 Language Setting............................................................................................................. 11
6.1.1 Language Setting on the Device.................................................................................. 11
6.2 Time Setting..................................................................................................................... 12
6.2.1 Time Setting on the Device...........................................................................................13
7 LED&LCD Setting............................................................................................................. 15
7.1 Infrared LED Setting......................................................................................................... 15
7.1.1 Infrared LED Setting on the Device.............................................................................. 15
7.2 LED Setting on Card Reader Area.....................................................................................17
7.3 LCD Screen Brightness Setting........................................................................................18
7.4 LED White Light Setting....................................................................................................19
8 Screen Display Configuration............................................................................................21
8.1 Screensaver Configuration...............................................................................................21
8.1.1 Configure Screensaver on the Device ..........................................................................21
8.2 Upload Screensaver......................................................................................................... 23
8.3 Upload Device Booting Image..........................................................................................24
8.4 Upload Device Contact List Background Image.............................................................. 24
8.5 Home Screen Configuration.............................................................................................25
8.6 Configuration for Scenario-based Screen Display Mode................................................ 25

8.7 Villa Mode Home Screen Display..................................................................................... 26
8.8 Building Mode Home Screen Display...............................................................................27
8.9 Dial Key Order...................................................................................................................27
8.9.1 Dial Screen Prompt Display ..........................................................................................28
8.9.2 Open Door Text Prompt Display ...................................................................................28
9 Volume and Tone Configuration........................................................................................29
9.1 Volume Configuration...................................................................................................... 29
9.1.1 Configure Volume on the Device..................................................................................29
9.2 Upload Open-door Tone...................................................................................................31
10 Network Setting............................................................................................................. 32
10.1 Device Network Configuration....................................................................................... 32
10.2 Device Local RTP configuration.....................................................................................33
10.3 Device Deployment in Network...................................................................................... 34
10.4 NAT Setting.................................................................................................................... 35
11 Intercom Call Configuration............................................................................................ 36
11.1 IP call & IP CallConfiguration........................................................................................ 36
11.1.1 Make IP Calls .............................................................................................................. 36
11.1.2 IP Call Configuration .................................................................................................. 36
11.2 SIP Call &SIP Call Configuration.....................................................................................37
11.2.1 SIP Account Registration............................................................................................37
11.2.2 SIP Server Configuration ............................................................................................39
11.2.4 Configure Outbound Proxy Server............................................................................. 41
11.2.5 Configure Data Transmission Type ........................................................................... 42
11.2.6 Quick Dial by Number Replacement .......................................................................... 42
11.2.7 Speed Dial ................................................................................................................... 44
11.3 Call Auto-answer Configuration.....................................................................................47
11.4 Sequence Call Configuration..........................................................................................47
11.4.1 Web Call ...................................................................................................................... 48
12 Call Settings ...................................................................................................................50
12.1 Make Two-way Video Call..............................................................................................50
12.2 Maximum Call Duration Setting..................................................................................... 50
12.3 Maximum Dial Duration Setting..................................................................................... 50

12.4 Hang Up After Open Door...............................................................................................51
12.5 Audio& Video Codec Configuration for SIP Calls...........................................................52
12.5.1 Audio Codec Configuration ........................................................................................ 52
12.5.2 Video Codec Configuration ........................................................................................ 53
12.6 Video Codec Configuration for IP Direct Calls...............................................................54
12.7 Configure DTMF Data Transmission............................................................................. 54
13 Phone Book Configuration.............................................................................................. 56
13.1 Phone Book Configuration on the Device......................................................................56
13.2 Phone Book Configuration on the Web Interface.......................................................... 57
14 Relay Setting..................................................................................................................61
14.1 Relay Switch Setting.......................................................................................................61
14.2 Web Relay Setting.......................................................................................................... 62
14.3 Relay Schedule...............................................................................................................64
15 Door Access Schedule Management................................................................................66
15.1 Configure Door Access Schedule...................................................................................66
15.1.1 Create Door Access Schedule.................................................................................... 66
15.1.2 Create Door Access Schedule on the Device. ............................................................68
15.1.3 Import and Export Door Access Schedule .................................................................69
15.1.4 Edit the Door Access Schedule .................................................................................. 70
16 Door Unlock Configuration..............................................................................................71
16.1 Access Authentication................................................................................................... 71
16.2 Configure PIN Code for DoorUnlock............................................................................. 72
16.2.1 Configure Public PIN code ......................................................................................... 72
16.2.2 Configure Private PIN Code on theDevice................................................................ 74
16.2.3 Configure Private PIN Code on the Web Interface .................................................... 74
16.2.4 Configure Private PIN Access Mode ..........................................................................75
16.3 Configure RF Card for DoorUnlock................................................................................77
16.3.1 Configure RF Card on the Web Interface ................................................................... 77
16.3.2 Configure RF Card on the device................................................................................77
16.3.3 Configure RF Card Code Format................................................................................ 78
16.4 Mifare card Encryption................................................................................................... 78
16.5 Configure Facial Recognition for Door Unlock...............................................................79

16.5.1 Enroll Face Data on the Device.................................................................................. 79
16.5.2 Upload Face Data on the Web Interface .................................................................... 80
16.6 Configure Facial Recognition on Web Interface.............................................................80
16.7 Edit the User-specific door access data........................................................................ 81
16.8 Import and Export User Data of AccessControl............................................................ 82
16.9 Configure Bluetooth for Door Unlock.............................................................................82
16.10 Configure Open Relay via HTTP for DoorUnlock.........................................................83
16.11 Unlock by QR Code.......................................................................................................84
16.12 Configure Exit Button for Door Unlock......................................................................... 84
16.13 Configure Reception Tab for DoorUnlock................................................................... 85
16.14 Unlock by DTMF Code..................................................................................................86
17 Security..........................................................................................................................88
17.1 Tamper Alarm Setting.................................................................................................... 88
17.1.1 Configure Tamper Alarm on the Device ..................................................................... 88
17.1.2 Configure Tamper Alarm on the Web Interface .........................................................88
17.2 Lock Security..................................................................................................................89
17.3 Motion Detection............................................................................................................90
17.3.1 Configure Motion Detection on the Device................................................................ 90
17.3.2 Configure Motion Detection on the Web Interface ....................................................91
17.4 Security Notification Setting.......................................................................................... 92
17.4.1 Email Notification Setting .......................................................................................... 92
17.4.2 FTP Notification Setting .............................................................................................93
17.4.3 TFTP Notification Setting ...........................................................................................94
17.5 Web Interface Automatic Log-out..................................................................................94
17.6 Action URL......................................................................................................................95
17.7 Client Certificate Setting................................................................................................ 95
17.7.1 Web Server Certificate ................................................................................................ 96
17.7.2 Client Certificate ......................................................................................................... 96
17.8 Upload TLS Certificate for SIP AccountRegistration.....................................................97
18 Monitor and Image......................................................................................................... 98
18.1 RTSP Stream Monitoring................................................................................................98
18.1.1 RTSP Basic Setting.....................................................................................................98

18.1.2 RTSP Stream Setting ..................................................................................................99
18.2 MJPEG Image Capturing..............................................................................................100
18.3 ONVIF........................................................................................................................... 101
18.4 Live Stream.................................................................................................................. 102
19 Logs............ .................................................................................................................103
19.1 Call Logs.......................................................................................................................103
19.2 Door Logs.....................................................................................................................103
20 Debug.......................................................................................................................... 105
20.1 System Log for Debugging.......................................................................................... 105
20.2 PCAP for Debugging.................................................................................................... 106
20.3 Remote Debug Server.................................................................................................. 106
21 Firmware Upgrade ........................................................................................................ 108
22 Backup.........................................................................................................................109
23 Auto-provisioning via Configuration File........................................................................110
23.1 Provisioning Principle..................................................................................................110
23.2 Configuration Files for Auto-provisioning...................................................................111
23.3 AutoP Schedule............................................................................................................111
23.4 PNP Configuration....................................................................................................... 112
23.5 DHCP Provisioning Configuration................................................................................113
23.6 Static Provisioning Configuration................................................................................114
24 Integration with Third Party Device................................................................................117
24.1 Integration via Wiegand............................................................................................... 117
24.2 Integration via HTTP API..............................................................................................118
24.3 Power Output Control...................................................................................................119
24.4 Mobile Community....................................................................................................... 119
24.5 Integration with Milestone........................................................................................... 120
25 Lift Control...................................................................................................................121
26 Password Modification.................................................................................................123
26.1 Modifying Device Web Interface Password.................................................................123
26.2 Modifying System Password....................................................................................... 123
26.3 Modifying Setting Password........................................................................................125
27 System Reboot&Reset..................................................................................................126

27.1 Reboot.......................................................................................................................... 126
27.2 Reset.............................................................................................................................127
28 Abbreviations...............................................................................................................128
29 FAQ..............................................................................................................................131
30 Contact us................................................................................................................... 135

X915 Administrator Guide
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1
1 Product Overview
Akuvox X915 series products are Android-based IP video door phones with touch screens.
It incorporates audio and video communications, access control, and video surveillance.
Its finely tuned Android OS, Cloud, and AI-based communication technology allow featured
customization to better suit your operation habit. X915 series multiple ports, such as
RS485 and Wiegand ports, can be used to easily integrate external digital systems, such as
elevator controllers and fire alarm detectors, helping to create a holistic control of the
building entrance and its surroundings and giving you a great sense of security via a
variety of access such as card access, NFC, Bluetooth, QR code and newly added voice
control door access in an accompaniment with body temperature measurement. X915
series door phones are applicable to residential buildings, office buildings, and their
complex.

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2 Change Log
The change log will be updated here along with the changes in the new software version.

X915 Administrator Guide
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3 Model Specification
X915S
Model
&
Feature
Display
8 Inch IPS LCD
Touch Screen
√
Button
X
Housing Material
316 grade stainless steel and Aluminum
Relay In
3
Relay Out
3
Alarm In
X
RS485
√
PoE
POE+
Resolution
1280x800

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Brightness
650nits
RAM
2G
ROM
16G
Card Reader
13.56MHZ & 125KHZ
Wi-Fi
X
Bluetooth
√
IP Rating
IP65
IK Rating
IK10
Temperature detection
Optional
Face recognition
√
LTE
X
USB
X
External SD card
X
Wall Mounting
√
Flush Mounting
√
Desk Mounting
X

X915 Administrator Guide
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Wall Mounting Dimension
350x130x41.6mm
Wall Mounting Dimension
350x130x53.9mm
POE+
Standy
Power Consumption
5.263W
POE+
Full Load
Power Consumption
18.796W
Power Adapter
Standby
Power Consumption
5.107W
Power Adapter
Full Load
Power Consumption
19.376W
Color Option
Tarnish Grey

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4 Introduction to Configuration Menu
• Status: This section gives you basic information such as product information,
Network Information, and account information.
• Account: This section concerns the SIP account, SIP server, proxy server, transport
protocol type, audio and video codec, DTMF, session timer, etc.
• Network: This section mainly deals with DHCP and Static IP setting, RTP port setting,
and device deployment.
• Intercom: This section covers Intercom settings, dial plan, call features,etc.
• Surveillance: This section involves conversation Detection, RTSP, MJPEG, ONVIF,
and Live stream.
• Access Control: This section covers input control, relay, card settings, face
recognition settings, and Private PIN Code.
• Tenants: This section involves Tenants management, user setting, and access
method setting.
• Device: This section includes light, screen saver, Wiegand, lift control, and sound.
• Settings: This section includes time, language, action, access control schedule,
HTTP API, etc.
• System: This section includes upgrade, reset, reboot, auto provisioning, system log,
debug, security, certificate, etc.
• Mode selection:
1. Discovery mode: It is a plug-and-play configuration mode. Akuvox devices will
configure themselves automatically when users power on the devices and connect
them to the network. It is a super time-saving mode, and it will greatly bring users
convenience by reducing manual operations. This mode requires no prior
configurations by the administrator.

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2. Cloud mode: Akuvox SmartPlus is an all-in-one management system. Akuvox Cloud
is a mobile service that allows audio, video, and remote access control between
smartphones and Akuvox intercoms. All configurations in the device will be issued
automatically from the cloud. If users decide to use Akuvox SmartPlus, please
contact Akuvox technical support, and they will help you configure the related
settings before using it.
3. SDMC mode: SDMC (SIP Device Management Controller) is a simple and
comprehensive software for building management. It provides a topography for a
community while offering you a graphical configuration interface for the door access,
intercom, monitoring, alarm, and so on. It is a convenient tool for property managers
to manage, operate and maintain the community.
• Tool selection
Akuvox has many configuration tools for you to set up devices more conveniently. Here,
we list some common tools, please contact your administrator to get tools if you need
them.
1. SDMC: SDMC is suitable for the management of Akuvox devices in large
communities, including access control, resident information, remote device control,
etc.
2. Akuvox Upgrade tool: Upgrade Akuvox devices in batch on a LAN (Local Area
Network)
3. Akuvox PC Manager: Distribute all configuration items in batch on aLAN.
4. IP scanner: It is used to search Akuvox device IP addresses on aLAN.
5. FacePro: Manage face data in batch for the door phone on a LAN.

X915 Administrator Guide
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5 Access the Device
X915 series door phones' system settings can be either accessed on the device directly or
on the device web interface.
5.1 Access the Device Setting on the device
Before configuring Akuvox X915, please make sure the device is installed correctly and
connected to a normal network. Using the Akuvox IP scanner tool to search the device IP
address in the same LAN. Then use the IP address to login into the web browser by user
name and password admin and admin. Or set up some basic settings on the device screen
by pressing 9999 +Dial key + 3888(password) on the Dial screen.

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In certain application scenarios where the dial icon is missing on the screen, you can still
access the device setting using the gesture control feature. You can navigate to System >
Security > Gesture Control.
Parameter Set-up:
• Enabled: if enabled, you can keep tapping the upper left corner of the screen 10
times to access the setting screen.
5.2 Access the Device Setting on the Web Interface
You can also enter the device IP address on the web browser in order to log in to the
device web interface where you can configure and adjust parameters, etc.

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Note
• You can also obtain the device IP address using the Akuvox IP scanner to log
in to the device web interface. Please refer to the URL below for the IP
scanner application:
https://knowledge.akuvox.com
Note
• Google Chrome browser is strongly recommended.
• The initial user name and password are admin and please be case-sensitive
to the user names and passwords entered.