Alber viamobil eco V14 User manual

Brems- und Schiebehilfe
viamobil eco
Gebrauchsanweisung viamobil eco V14 DE
Instructions for Use viamobil eco V14 EN
Instructions d’utilisation viamobil eco V14 FR
Brugsvejledning viamobil eco V14 DK
Gebruiksaanwijzing viamobil eco V14 NL
Istruzioni per l‘uso viamobil eco V14 IT
Damit Schieben
einfach wird

Service Center (Deutschland)
Montag bis Donnerstag von
8.00 - 18.00 Uhr
Freitags von
8.00 - 16.00 Uhr
erreichbar unter
Telefon [phone]
(gebührenfrei)

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Content
1. Introduction 2
1.1 Indications For Use 2
1.2 Important Safety Instructions – please take note 2
1.3 Proper use of the viamobil 2
1.4 Permissible Operating Conditions / Points of Use 3
1.5 Standard Scope of Delivery 3
1.6 Optional accessories 3
1.7 The most Important Elements at a Glance 4
2. Starting-up 5
2.1 Extending Drive Wheels 6
2.2 Activating Roll Operation 7
2.3 Fixing viamobil to the Wheelchair 8
2.4 Selecting speed at the control unit 10
2.5 Forward travel 10
2.6 Reverse travel 10
2.7 Traversing obstacles 12
2.8 Switching off driving mode 12
2.9 Retracting Drive Wheels 13
2.10 Removing viamobil from the Wheelchair 14
3. Rechargeable battery pack 15
3.1 Inserting Rechargeable Battery Pack into Drive Unit 15
3.2 Removing Rechargeable Battery Pack from Drive Unit 15
3.3 Charging Rechargeable Battery Pack 16
3.4 Replacing the Fuse in the Rechargeable Battery Pack 16
3.5 General Information on the Batteries Used 17
4. Storage 18
5. Transport 19
5.1 Dismantling viamobil into Components 19
6. Adjusting the rocker arm 20
7. Fault Indications 21
7.1 Continuous Light of LED Status Display 21
7.2 Blink Code of LED Status Display 21
7.3 What should be done if... 22
8. Anti-tipers 23
9. Tips on First-time Driving 24
10. Safety Instructions and Hazard Warnings 25
10.1 Safety Instructions 25
10.2 Obstacles 26
10.3 Danger Spots and Danger Situations 27
11. Support, Maintenance and Disposal 28
11.1 Charging Rechargeable Battery Pack 28
11.2 Cleaning 28
11.3 Disposal 29
11.4 Reuse 29
11.5 Maintenance 29
11.6 Storage 29
11.7 Product safety information 30
11.8 Estimated service life 30
13. Warranty, Guarantee and Liability 30
13.1 Warranty for Defects 30
13.2 Service Life Guarantee 30
13.3 Liability 30
12. Important legal information for the user of this product 30
14. Technical Data 31
15. Labels and explanation of symbols 32
23.0003.4.99.04
As of: 2019-07-30
This operating manual is available for download on our website www.alber.de
If you require a version that is written in a larger font, contact our
Alber Service Center.

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1. Introduction
1.1 Indications For Use
The viamobil is an add-on drive attached to a manually operated wheelchair to assist the attendant of a wheelchair user in pushing the
wheelchair. It thus enables people to take long drives without tiring as the effort for pushing and braking is greatly reduced. The electric
motor of the viamobil makes it easy to push the wheelchair up a slope. When travelling down a slope, the viamobil reduces the speed to
the set level, which makes operation of the wheelchair safer even on steep slopes.
1.2 Important safety notes– please observe carefully at all times
The viamobil is a push and braking aid to be used exclusively by the person accompanying the wheelchair user. The viamobil must under
no circumstances be used as an electric drive system by the wheelchair user alone.
For safety reasons, the viamobil must only be operated by persons who
- have been instructed in its handling,
- are physically and mentally in a position to operate the device properly and according to the given operating conditions and situations.
The viamobil must not be operated by patients who are visually or acoustically impaired.
Instruction in the handling and operation of the device is included in the scope of delivery. Please contact your specialist dealer or an
Alber agent to arrange for a training session. The instruction is free of charge.
If you feel a little unsure how to handle the viamobil, please contact your authorised dealer or Alber GmbH agent for advice.
While operating the viamobil, observe the specifications of the wheelchair manufacturer (e.g. maximum slope, air pressure of tyres, etc.),
and strictly adhere to the operating instructions of the wheelchair. Never exceed any of the specified limit values.
Before using a mobile phone or similar device, always secure the wheelchair on level ground and switch off the viamobil. Avoid strong
electromagnetic fields (for example, near large electric motors), as they may interfere with the viamobil.
In rare cases, the operation of the viamobil may interfere with other electrical devices such as anti-shoplifting barriers in department
stores.
It is prohibited to start up the viamobil before being instructed in how to use it.
Contact your authorised specialist dealer or Alber agent for this instruction.
Starting up the viamobil before receiving instruction is contrary to the intended use and will, among other things,
invalidate the warranty. Any use contrary to the intended use involves a risk of injury.
1.3 Proper use of the viamobil
The viamobil is an add-on drive attached to a manually operated wheelchair to assist the attendant of a wheelchair user in pushing the
wheelchair. It thus enables people to take long drives without tiring as the effort for pushing and braking is greatly reduced. The electric
motor of the viamobil makes it easy to push the wheelchair up a slope. When travelling down a slope, the viamobil reduces the speed to
the set level, which makes operation of the wheelchair safer even on steep slopes.
It is forbidden to make any technical modifications to the device. Do not attach any parts other than accessories approved by Alber GmbH
for operation with the device. The viamobil must only be operated under the following conditions:
•Full compliance with the information, instructions, and recommendations contained in this operating manual.
•The device is operated by a person who has been instructed in its use.
•No technical modifications have been made to the device by the user or by any third party.
•While the viamobil is in use, the arms of the person sitting in the wheelchair must not project over the armrests of the wheelchair.
A trained operator is a person who has been instructed in the operation of the viamobil and in related tasks and who has been made aware
of the possible hazards associated with the improper use of the device. The instruction session is provided by the authorised dealer or by
an agent of Alber GmbH. The operation of the viamobil by non-instructed or unqualified persons is strictly prohibited.
The viamobil must not be used for transportation tasks that contravene the intended use of the device. This applies in particular to any
types of load transport such as the transport of household objects by means of a wheelchair plus viamobil.
The use of the viamobil for any of the following purposes is deemed improper by Alber GmbH:
•Use or operation of the device that contravenes the instructions and recommendations in this operating manual.
•Exceedance of the technical limits laid down in this operating manual.
•Technical modifications to the device.
•Attachment and/or use of parts and accessories that have not been supplied or approved by Alber GmbH.
Damage resulting from
•using the device improperly or
•use by a person who has not been instructed in the handling of the device
shall not be deemed by Alber GmbH as part of the company’s liability.
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While the viamobil is in use, the person sitting in the wheelchair must remain still. Please note that their specific condition may cause
some patients to move in an uncoordinated manner. Stop using the device in these cases until the patient has settled down.
The person operating the device should be capable at all times to react to such sudden movements of the person being conveyed. It is,
therefore, up to the person operating the viamobil to decide whether a person can be safely transported on the device.
In order to avoid injuries, the operator of the viamobil must wear sturdy footwear. Under no circumstances should
the operator wear open sandals, slippers or similar footwear when operating the viamobil. Use of the viamobil by a
barefoot operator is also prohibited.
Before using the device, carefully read all safety and hazard information contained in the individual chapters of
this operating manual.
The viamobil fitted to the wheelchair is only intended for transporting persons with restricted mobility and must
not be misused, for example by children playing with it or by transporting goods.
1.4 Permissible operating conditions/locations of operation
The viamobil must only be used at ambient temperatures between -25°C and +50°C.
Observe the permissible operating conditions of the wheelchair to which the viamobil is attached (see wheelchair manual). Any limits
regarding the operation of the wheelchair (e.g. maximum climbing capability, maximum permissible height of obstacles, max. load, etc.)
must also be observed during the use of the viamobil!
Avoid using the wheelchair on soft ground (e.g. loose chipping, sand, mud, snow, ice or deep puddles).
Observe the safety and hazard information provided in the individual chapters of the operating manual.
1.5 Standard Scope of Delivery
•Hand grips
•Drive unit
•Battery charger
•Rechargeable battery pack
•Instruction manual
•Information on terms of guarantee
•etc.
1.6 Optional accessories
•Anti-tippers
We recommend using only original accessories supplied by Alber GmbH.
The viamobil is designed in such a way that best performance is achieved when using Alber original accessories. Alber GmbH shall not be
liable for damage to the product or accidents (e.g. fire) caused by a malfunction of non-original accessories or spare parts (e.g. fire due
to explosion of the battery pack, leaks, etc.). The warranty does not cover repairs for damage caused by the malfunction of non-original
accessories. Alber GmbH will, however, carry out such repairs for you at a charge.
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1.7 The most Important Elements at a Glance
(for this, please open up the overview diagram on the book cover)
Chassis
Drive wheels 1
Pedal 2
Lower bolt 3
Upper bolt 4
Base carrier 5
Hand grips
Hand wheel 6
Handle 7
Handle bar handle 8
Clamping yoke 9
Clamping screw 10
Control Unit 11
Operating button 12
LED status display 13
Driving condition scale 14
Rechargeable battery pack
Rechargeable battery pack 15
Fuse 25 A 16
Fuse 3 A 17
Charger socket 18
Handle 19
Unlocking device 20
Wheelchair
Bracket 21
Upper receiver 22
Lower receiver 23
Lock 24
Adjusting collar 25
Battery charger
Charging plugs 26
Wheelchair anti-tippers
Anti-tipper 27
Fork 28
Receiver Shoe 29
Quickpin 30

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2. Starting-up
The viamobil is ready for utilisation when delivered to you by your specialist dealer.
This means that
•a special bracket [21] has been fixed to the wheelchair on both sides as a receiver
for the viamobil,
•the viamobil is completely assembled and the rechargeable battery pack [15] is
inserted into the device,
•the viamobil handle bar [8] has been adjusted by your specialist dealer according
to the requirements made by the user.
Assembly of the bracket [21] on the wheelchair as well as the accompanying
adjustments to the viamobil are only to be carried out by Alber or an authorised
specialist dealer.
You should regularly check whether the brackets [21] are still screwed tightly to
the wheelchair. If the screw fittings have become loose or even become unscre-
wed, then please make sure that they are screwed down again by an authorised
specialist dealer. Readjustments may be necessary.
Alber manufactures brackets in various versions, i.e. as a complete component or
comprising separate parts. Figures in this instruction manual may therefore devi-
ate from the bracket mounted to your wheelchair.
Pay attention to the instructions in chapter 9 (instructions on first-time driving)
and chapter 10 (safety instructions and hazard warnings) prior to starting up
your viamobil .
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2.1 Extending Drive Wheels
•Use the forward section of your foot to move the pedal [2] downwards from its
resting position .
•Press the pedal [2] down strongly with the forward section of your foot when in
middle position; both drive wheels [1], which are still retracted at present, are
therefore extended.
•If the wheels [1] are extended, you have to swivel the pedal [2] upwards again
into its original resting position.
Swivel the pedal [2] back into its resting position after each utilisa-
tion!
Malfunctions could result if the pedal [2] is not swivelled back into
the resting position.
viamobil‘s braking performance could also be influenced!!
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2.2 Activating Roll Operation
Your viamobil can be manually pushed without requiring the support of the motor
when in so-called „roll operation“. This feature is solely intended for inserting and
removing the viamobil underneath the wheelchair.
•Turn the operating button [12] into „R“ (Roll) position.
•Wait approx. 2 seconds until the brakes unlock. You will be able to hear a clicking
sound.
•The LED status display [13] lights up permanently, the viamobil can be pushed
(without the support of the motor).
The electronics on the viamobil have determined a fault if the LED
status display blinks and is not permanently lit up. Switch off viamo-
bil and then restart.
Please observe instructions regarding this matter in chapter 7.2.
Never activate roll operation when driving on uphill or downhill slo-
pes. The wheelchair could unintentionally start moving due to care-
lessness!
For safety reasons the brakes are temporarily activated if pushing or
rolling is deemed as too fast.
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2.3 Fixing viamobil to the Wheelchair
The wheelchair occupant should sit in the wheelchair in order to facilitate the fixing
of viamobil. The lever brakes on the wheelchair also have to be pulled in order to
prevent unintentional rolling away.
If you haven‘t done so:
•check that the drive wheels of your viamobil are extended (see chapter 2) and roll
operation has been activated (see chapter 2.2).
•Pull the lock [24] upwards on the bracket [21] on both sides until it cannot go
any further.
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If Alber anti-tippers are attached to your wheelchair (see chapter 8, anti-
tippers) then they have to be removed to be able to fix the viamobil to
the wheelchair. The anti-tippers have to be reattached (see chapter 8)
when the viamobil is securely connected to the wheelchair.
•Push your viamobil from behind underneath the wheelchair, whereby the lower
bolt [3] is initially inserted into the lower receiver [23] of the bracket on both
sides.
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•When inserting pay attention that adjusting collars [25] may be mounted to your
viamobil within the bracket [21]!
•If the lower bolt [3] is in the lower receiver [23], the viamobil has to be tilted
forwards as shown in the figure so that the upper bolt [4] is inserted into the
upper receiver [22] of the bracket on both sides.
•If both bolts [3 and 4] are in their receivers [22 and 23] then you have to push
down hard on the lock [24] on both sides in order to secure the viamobil to the
wheelchair.
Your viamobil can only be started up when the bolts are correctly
located in their receivers and secured by locks on both sides of the
wheelchair.
The bolts are only correctly secured when the notches of bracket [21]
and lock [24] are in alignment to each other.
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2.4 Selecting speed at the control unit
The scale positions [14] on the button [12] are assigned as follows:
•Position “0”: the viamobil is switched off; the LED status indicator [13] is off.
•Positions “1” to “6”: preset speed (continuously adjustable from “1” = 1 km/h
to “6” = 6 km/h); the LED status indicator [13] is on.
•Position “R”: the brake of the viamobil is disabled and the drive wheels are set
to idle rolling mode. The LED status indicator [13] is on.
To select the speed at which you wish to operate the wheelchair,
turn the button [12] to the respective position (1-6).
To switch off the viamobil, turn the button [12] to position “0”.
2.5 Forward travel
•Hold the viamobil with both hands by the handles of the wheelchair.
•Push the driving lever [9] slowly down to the stop, using your thumb.
As long as the driving lever [9] is pushed down, the viamobil drives the wheelchair
forward. When the driving lever [9] is released, it automatically returns to its initial
(centre) position. The viamobil is thus stopped and the brakes are applied.
2.6 Reverse travel
•Hold the viamobil with both hands by the handles of the wheelchair.
•Push the driving lever [9] slowly up to the stop.
As long as the driving lever [9] is pushed up, the viamobil drives the wheelchair
backwards. When the driving lever [9] is released, it automatically returns to its
initial (centre) position. The viamobil is thus stopped and the brakes are applied
with an audible click.
When starting the viamobil for the first time, operate it at minimum
speed (set speed select button to position „1“) and familiarise your-
self with the drive behaviour of the device. You can then gradually
increase the speed and operate the device in forward and reverse
mode. After a few minutes, you will have developed a feel for the safe
operation of the viamobil.
The viamobil is protected against inadvertent drive actuation.
It is therefore not possible to first actuate the driving lever [9]
and then switch on the viamobil.
If the driving lever is actuated before the viamobil is switched on,
the device is blocked and the LED status indicator [13] flashes
6 times (for fault codes, see chapter 7.2).
In this case, you must switch off the viamobil by turning the button
[10] to position „0“ and then switch it on again.
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While operating the add-on drive, keep an eye on the LED status
indicator [13] for possible fault signals (see also chapter 7.2).
If the indicator flashes at uniform intervals during driving, the
battery pack of the viamobil needs to be recharged. Terminate your
trip with the viamobil as soon as possible. If this is not possible,
switch off the viamobil as soon as this is possible (see chapter
2.8) and retract the drive wheels (see chapter 2.9). You can then
push the wheelchair without the assistance of the add-on drive.
When driving along bends, turning the wheelchair or driving uphill
or downhill, the centre of gravity of the wheelchair might be shifted
so that there is a risk that the wheelchair might tip over to the side.
Therefore proceed with extreme care and reduce the speed of the add-
on drive!
For safety reasons, the brakes are automatically applied if the
wheelchair is moving too fast (pushed or rolling freely).
Never secure the driving lever [9] in a position using a strap or
similar object. Only operate the driving lever with your thumb.
Do not attach bags or similar objects to the handlebars of the
wheelchair or to the driving lever [9], as this could prevent
the lever from returning to its neutral position.

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2.7 Traversing obstacles
Obstacles higher than 3 cm (such as kerbs) must be traversed backwards with the
viamobil switched off.
•Retract the drive wheels [7] (see chapter 2.9).
•Turn the button [12] to position “R” to set the viamobil to idle rolling mode.
The brake of the viamobil is disabled and the drive wheels are set to idle rolling
mode. The LED status indicator [13] is constantly on.
•Lift the wheelchair by its handles and pull it backwards over the obstacle.
After having traversed the obstacle:
•Lower the drive wheels [7] again (see chapter 2.1).
•Select the desired speed at the control unit [11] (see chapter 2.4) and continue
your trip.
Never switch to idle rolling mode when driving up or down a slope.
There is a risk that the wheelchair could be inadvertently set in
motion!
When climbing or descending across kerbs, observe the maximum
obstacle height specified by the wheelchair manufacturer.
2.8 Switching off driving mode
To switch off the driving mode, turn the button [12] to position “0”.
The viamobil is now switched off and the LED status indicator [13] is off.
When not in use, switch off the viamobil to prevent unnecessary
discharge of the battery pack.
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2.9 Retracting Drive Wheels
Both drive wheels [1] can be retracted if the wheelchair should be moved without the
motorised support of the viamobil. Go ahead as follows to carry out this procedure:
•if you haven‘t already switched off the viamobil, proceed to switch it off (see
chapter 2.7).
•Use the forward section of your foot to move the pedal [2] downwards from its
resting position .
•Press the pedal [2] down strongly with the forward section of your foot when in
the middle position; both wheels [1], which are still extended at present, are the-
refore retracted.
•If the wheels [1] are retracted, you have to move the pedal [2] upwards again into
its original resting position.
Swivel the pedal [2] back into its resting position after each utilisa-
tion!
Malfunctions could result if the pedal [2] is not swivelled back into
the resting position.
viamobil‘s braking performance could also be influenced!!
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2.10 Removing viamobil from the Wheelchair
Once attached to the wheelchair, your viamobil generally remains assembled.
If the device has nevertheless to be removed from the wheelchair at all, especially
for transport purposes, then this can be done quickly and easily. The wheelchair
occupant should sit in the wheelchair in order to facilitate the removal of viamobil.
The lever brakes on the wheelchair also have to be pulled in order to prevent it from
unintentionally rolling away.
If you haven‘t done so:
•check that the drive wheels of your viamobil are extended (see chapter 2) and roll
operation has been activated (see chapter 2.2).
•Pull the lock [24] upwards on the bracket [21] on both sides until it cannot go
any further.
•Move the pedal [2] from its resting position into the middle position (see figure).
•Press the pedal [2] down strongly with the forward section of your foot when it
is in the middle position and at the same time remove the viamobil from the bra-
ckets.
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If Alber anti-tippers are attached to your wheelchair (see chapter 8, anti-
tippers) then they have to be removed to be able to remove the viamobil
from the wheelchair. The anti-tippers have to be reattached (see chapter
8) as soon as the viamobil has been removed from the wheelchair.
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3. Rechargeable battery pack
3.1 Inserting Rechargeable Battery Pack into Drive Unit
•Place the rechargeable battery pack [15] on the base carrier [5] of the drive unit
and insert.
•While inserting, press the rechargeable battery pack [15] slightly downwards just
before
•reaching the stop position on the base carrier [5] in order to let it engage into
the lock.
•Check that the rechargeable battery pack is correctly installed [15] by attempting
to remove it from the drive unit again without operating the unlocking device [20]
The viamobil is only ready for use when the rechargeable battery pack
[15] is correctly inserted in the base carrier [5].
3.2 Removing Rechargeable Battery Pack from Drive Unit
The rechargeable battery pack has to be removed from the drive unit in order to char-
ge the batteries or for transport purposes.
•Press the unlocking device [20] mounted on the handle [19] upwards and at the
same time remove the rechargeable battery pack from the drive unit.
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3.3 Charging Rechargeable Battery Pack
•Remove the rechargeable battery pack [15], as described in chapter 3.2, from the
drive unit.
•Insert the plug [26] for the mains battery charger into the charger socket [18] on
the back of the rechargeable battery pack.
Pay attention to the instructions in the operating instructions accompanying the
battery charger when charging the rechargeable battery pack.
A suitable voltage converter is necessary for charging the rechargeable battery
pack when driving in a car. This can be obtained from your regional electrical
supplier.
3.4 Replacing the Fuse in the Rechargeable Battery Pack
•Remove the rechargeable battery pack [15], as described in chapter 3.2, from the
drive unit.
•Remove the defective fuse [16 or 17] from the rechargeable battery pack.
•Replace the defective fuse with a new one you have received from your health
care specialist.
[16] = fuse 25 Ampere
[17] = fuse 3 Ampere
The reason could be a defect on the viamobil if fuses have to be replaced more
often.
In such cases please get in touch with your specialist dealer or the Alber Service
Centre regarding a technical inspection of your viamobil.
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