PART DESCRIPTION PART #
A Wall Hanging Cleat *LWSVCKJ/W/G-1-WHC
B Upper Left Side Panel *LWSVCKJ/W/G-2-ULSP
C Upper Right Side Panel *LWSVCKJ/W/G-3-URSP
D Top/Bottom Fixed Shelf *LWSVCKJ/W/G-4-T/BFS
E Adjustable Shelf *LWSVCKJ/W/G-5-AS
F Mounting Cleat *LWSVCKJ/W/G-6-MC
G Middle Fixed Shelf *LWSVCKJ/W/G-7-MFS
H Lower Left Side Panel *LWSVCKJ/W/G-8-LLSP
I Lower Right Side Panel *LWSVCKJ/W/G-9-LRSP
J Wood Support *LWSVCKJ/W/G-10-WS
RInstallation Template *LWSVCKJ/W/G-11-IT
S 25 mm Metal Pole *LWSVCKJ/W/G-12-25MP
T 22 mm Metal Pole *LWSVCKJ/W/G-13-22MP
AA M6 x 40 mm Bolt *LWSVCKJ/W/G-14-MB
BB M6 x 60 mm Bolt *LWSVCKJ/W/G-15-MB
CC Lock Washer *LWSVCKJ/W/G-16-LW
DD Small Flat Washer *LWSVCKJ/W/G-17-SFW
EE Shelf Pin *LWSVCKJ/W/G-18-SP
FF Large Wood Dowel *LWSVCKJ/W/G-19-LWD
GG Barrel Nut *LWSVCKJ/W/G-20-BN
HH M8 x 2-1/2 in. Lag Bolt *LWSVCKJ/W/G-21-MLB
II Large Flat Washer *LWSVCKJ/W/G-22-LFW
JJ Hex Wrench *LWSVCKJ/W/G-23-HW
KK Touch-up Pen *LWSVCKJ-24-TP
LL Large Cam Lock *LWSVCKJ/W/G-25-LCL
MM Large Cam Bolt *LWSVCKJ/W/G-26-LCB
NN M3.5 x 12 mm Wood Screw *LWSVCKJ/W/G-27-MWS
VA M4 x 14 mm Wood Screw *LWSVCKJ/W/G-28-MWS
VB M4 x 14 mm Zinc Wood Screw *LWSVCKJ/W/G-29-MZWS
YO Open Pole Holder *LWSVCKJ/W/G-30-OPH
YC Closed Pole Holder *LWSVCKJ/W/G-31-CPH
YY M4 x 15 mm Self-tapping Screw *LWSVCKJ/W/G-32-MSS
ZZ M4 x 38 mm Zinc Screw *LWSVCKJ/W/G-33-MZS
Complete Hardware *LWSVCKJ/W/G-34-CH
REPLACEMENT PARTS LIST
For replacement parts, call our customer service department at 1-866-439-9800, 8 a.m. - 8 p.m., EST,
Monday - Friday.
10 11
Lowes.com/allenandroth Lowes.com/allenandroth
WARRANTY
This product (exclusive of shelves) is warranted to the original purchaser. If there is a failure in this
unit due to defects in materials or workmanship, the manufacturer will repair or replace this item at
our discretion without charge. Warranty is void if product has been assembled incorrectly, misused,
abused by overloading, altered in any way or damaged due to accident. This warranty is not
transferable and does not cover chipping, aking, scratches, rust, dents, or other damages to the
surfaces of this product. Responsibility of the manufacturer is limited to repair or replacement of
this product. The manufacturer is not responsible for consequential, incidental, or other damages or
losses resulting from product failure.
This warranty is in lieu of all other expressed warranties. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation may not apply to you. This
warranty gives you specic legal rights and you may have other rights which vary from state to state.
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
One end of metal pole
does not rest properly
onto the open pole
holder (YO).
The opening of open pole
holder does not face upward
vertically.
Use a quality level to ensure the at
edge of the open pole holder is level
while installing.
The pole kit is
tilting.
The open and closed pole
holders are not installed at the
same level.
Use a quality level to ensure the pole
holders are level with each other.
Screw went through
side panel.
Used M4 x 38 mm wood
screws for attaching pole
holder onto the side of cabinet.
Use M4 x 14 mm wood screws.
Ventilated closet tower
tilted.
The wall hanging cleats are
not level.
Reinstall the wall hanging cleats and
ensure they are level.
Ventilated closet tower
can not hang on the
wall.
The mounting hole locations
are not correct.
Reinstall wall hanging cleats; make sure
the space between two wall
hanging cleats is 40.6 in. and the bot-
tom two mounting holes location is no
less than 31-1/2 in. from the oor.
