Alliance Laundry Systems HCT020QC User manual

Programming
Washer-Extractor
Models Through April 2019
Refer to Page 8 for Model Numbers
CHM1794C_SVG
RinseWash Spin Door
Hot Warm Cold
>
Heavy
Hot
Quick
Hot
Delicate
Warm Delicate Cold START
>
>
Quick
Warm
Original Instructions
Keep These Instructions for Future Reference.
CAUTION: Read the instructions before using the machine.
(If this machine changes ownership, this manual must accompany machine.)
www.alliancelaundry.com Part No. F8640601ENR2
May 2019

WARNING
Machine installations must comply with minimum
specifications and requirements stated in the appli-
cable Installation Manual, any applicable municipal
building codes, water supply requirements, electrical
wiring regulations and any other relevant statutory
regulations. Due to varied requirements and applica-
ble local codes, this machine must be installed, ad-
justed, and serviced by qualified maintenance per-
sonnel familiar with applicable local codes and the
construction and operation of this type of machinery.
They must also be familiar with the potential hazards
involved. Failure to observe this warning may result
in personal injury, property damage, and/or equip-
ment damage, and will void the warranty.
W820
NOTE: The WARNINGS and IMPORTANT SAFETY IN-
STRUCTIONS appearing in this manual are not meant
to cover all possible conditions and situations that may
occur. Common sense, caution, and care must be exer-
cised when installing, maintaining, or operating the
machine.
Any problems or conditions not understood should be reported to
the dealer, distributor, service agent or the manufacturer.
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3 Part No. F8640601ENR2

Table of Contents
Introduction........................................................................................... 8
Model Identification........................................................................................8
Serial Plate Location....................................................................................... 8
Replacement Parts ......................................................................................... 9
Customer Service............................................................................................9
Preliminary Information.......................................................................10
About the Control......................................................................................... 10
Glossary of Terms.........................................................................................10
Communications...........................................................................................10
Infra-red Communications..........................................................................10
Control Identification............................................................................11
Select Cycle Keypads.................................................................................... 11
Display Identification............................................................................13
Light Emitting Diodes (LEDs)....................................................................... 13
Six 7-Segment Digits.................................................................................... 13
Heating/Cool Down Display Sequence (Heat Models)......................................13
Special Features....................................................................................14
Programming the Control.............................................................................. 14
Collecting Audit Information......................................................................... 14
Testing the Machine Using Diagnostic Functions............................................. 14
Rapid Advance Feature................................................................................. 14
Clearing the Vend Feature .............................................................................14
How to Clear Vend.................................................................................... 14
Coin Drop.................................................................................................... 14
Start Pulse Operation.....................................................................................14
Top Cover and Coin Vault Openings............................................................... 14
Temperature Display..................................................................................... 14
Suds Removal Routine.................................................................................. 14
Power Fail Recovery..................................................................................... 15
Machine Operation...............................................................................16
Power Up.....................................................................................................16
System Check Mode..................................................................................... 16
Ready Mode.................................................................................................16
Partial Vend Mode........................................................................................ 16
© Copyright 2019, Alliance Laundry Systems LLC
All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without the expressed
written consent of the publisher.
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4 Part No. F8640601ENR2

Additional Vend Mode.................................................................................. 16
Start Mode................................................................................................... 16
Door Locking Mode......................................................................................16
Door Unlocking Mode...................................................................................17
End of Cycle Mode....................................................................................... 17
Run Mode.................................................................................................... 17
Signals.........................................................................................................17
Changing Cycles...........................................................................................17
Pause Mode..................................................................................................17
Closing Washer Door.................................................................................... 18
Overflow Mode............................................................................................ 18
OPL Mode................................................................................................... 18
Out of Order Mode........................................................................................18
Error Display Mode...................................................................................... 18
Communications Mode..................................................................................18
Opening the Top Cover......................................................................... 19
Entering the Manual Mode................................................................... 20
How to Enter Manual Programming Mode...................................................... 20
How to Exit Manual Mode.............................................................................20
Manual Mode Navigation.............................................................................. 20
Programming Control...........................................................................22
What Can Be Programmed?........................................................................... 22
Programmable Options Available................................................................... 22
Manual Programming Navigation...................................................................27
Vend Price AtS ............................................................................................ 33
Vend Price Decimal Point Ats dP....................................................................33
Coin #1 Value dEn 1..................................................................................... 33
Coin #2 Value dEn 2..................................................................................... 33
Start Pulse Value PLSE..................................................................................34
Start Pulse Mode PLSNod............................................................................. 34
Programmable Output Type AtyPE.................................................................34
Default Cycle dFtCyC .................................................................................. 35
Audio Signal AUdio......................................................................................37
How to Read Audio Signal Chart................................................................ 37
Error Programming Error-..............................................................................38
How to Read the Days Enable Value Table...................................................... 41
Temperature Fahrenheit/Celsius tP F C .......................................................... 46
Hot Water Temperature (Heat Models) FL Hot ................................................47
Warm Water Temperature (Heat Models) FL HC .............................................47
Cold Water Temperature (Heat Models) FL CLd .............................................48
Cool Down Water Temperature (Heat Models) CooLdn ...................................48
Flush Out Time for Fill Steps (Models with Pump Drain) FLSH t......................48
Tub Fill Delay (If Equipped) tUbFLd..............................................................49
No Refill After Time norF t............................................................................49
Real-Time Clock Menu rtC-...........................................................................49
Daylight Savings Option Menu dLS-.............................................................. 49
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5 Part No. F8640601ENR2

How to Enter Cycle Programming CyCLE-..................................................... 50
Cycle Programming CyCLE-......................................................................51
Hold Step Custom Messages Menu CNESS-................................................... 63
Programmable Cycle Time Display Enable PCyCtd......................................... 64
No Cycle Time Display nCyCtd .................................................................... 64
Number of Balance Attempts bAL At............................................................. 65
Cycle Pause Resume CyCPAU....................................................................... 65
IR Access Enable irA En............................................................................... 66
Manual Rapid Advance Enable rAPdEn..........................................................66
Manual Diagnostics Enable diAgEn................................................................67
Factory Test Enable Ft En..............................................................................67
Machine Configuration Parameters Menu MCP- ............................................. 68
Heating Indicator Decimal Point Enable (Heat Models) Ht dP...........................68
Temperature Display Enable (Heat Models) tP diS...........................................69
Speed Units SUnitS.......................................................................................69
Vend Price Display Override AtS do............................................................... 70
OPL Parameters oPL-....................................................................................70
OPL Mode Enable oPL 1........................................................................... 70
OPL Delayed Start oPL 2...........................................................................71
OPL Display Power Save oPL 3................................................................. 71
Out of Order oUt...........................................................................................72
Collecting Audit Information................................................................ 73
Entering the Audit Feature by Manual Mode................................................... 73
Entering the Audit Feature with the Coin Vault Open....................................... 73
How to Read Audit Data................................................................................73
How to Exit Audit Feature............................................................................. 73
Manual Reset........................................................................................74
How to Enter Manual Reset........................................................................... 74
Machine Diagnostic Functions.............................................................. 75
How to Enter Diagnostic Testing Feature........................................................ 75
How to Start Tests.........................................................................................75
How to Exit Diagnostic Testing Feature.......................................................... 75
Diagnostic (Testing) Mode – Quick Reference Chart........................................ 75
Diagnostics.................................................................................................. 77
Diagnostic Test Descriptions..........................................................................79
Control Software Version # Test d 1............................................................ 79
Input/Output Board Software Version Test d 2 .............................................79
Drive Board Software Version Test d 3 ....................................................... 79
Drive Parameter Version Test d 4................................................................ 79
Service Door Opening Test d 8................................................................... 79
Coin Vault Opening Test d 9.......................................................................79
Coin Drop #1 Input Test d 10......................................................................79
Coin Drop #2 Input Test d 11......................................................................79
Vend Header Present Status Test d 12.......................................................... 80
Start Pulse Test d 13.................................................................................. 80
Door Switch Input Test d 15....................................................................... 80
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6 Part No. F8640601ENR2

Door Lock Input Test d 16..........................................................................80
Show Fill Time Test d 17........................................................................... 80
Show Drain Time Test d 18........................................................................ 80
Temperature Sensor Display Test (Heat Models) d 19 .................................. 80
12.5 VDC Voltage Test d 20....................................................................... 80
24 VDC Voltage Test d 21.......................................................................... 80
Frame Balance Switch Input Test d 22.........................................................80
External Output Test d 23...........................................................................81
Water Purge Test d 24................................................................................ 81
Water Leak Detection Test d 25.................................................................. 81
Water Level Test d 26................................................................................ 81
DC Bus Voltage Test d 27...........................................................................82
AC Mains Voltage Test d 28....................................................................... 82
Machine Configuration #1 Display Test d 29................................................82
Machine Configuration #2 Display Test d 30 ...............................................85
Machine Configuration #3 Display Test d 31 ...............................................86
Machine Configuration #4 Display Test d 32 ...............................................96
Machine Configuration #5 Display Test d 33..............................................107
Low Level Pressure Switch Test (Heat Models) d 43...................................107
Factory Test Cycle................................................................................... 107
Error Codes........................................................................................ 112
Manual Rapid Advance.......................................................................122
How to Enter Rapid Advance....................................................................... 122
How to Exit Rapid Advance Feature............................................................. 122
Default Cycles.....................................................................................123
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7 Part No. F8640601ENR2

Introduction
Model Identification
Information in this manual is applicable to these models:
Models
20 Pound [9 Kg] HCT020QC
HCT020QD
HCT020QE
HCT020QF
HCT020QH
HCT020QL
HCT020QQ
HCT020QT
HCT020QV
HCT020QX HCT020QY
30 Pound [13.6 Kg] HCT030QC
HCT030QD
HCT030QE
HCT030QF
HCT030QH
HCT030QL
HCT030QQ
HCT030QT
HCT030QV
HCT030QX HCT030QY
40 Pound [18.1 Kg] HCT040QC
HCT040QD
HCT040QE
HCT040QF
HCT040QH
HCT040QL
HCT040QQ
HCT040QT
HCT040QV
HCT040QX HCT040QY
60 Pound [27.2 Kg] HCT060QC
HCT060QD
HCT060QE
HCT060QF
HCT060QH
HCT060QL
HCT060QQ
HCT060QT
HCT060QV
HCT060QX HCT060QY
80 Pound [36.3 Kg] HCT080QC
HCT080QD
HCT080QE
HCT080QF
HCT080QH
HCT080QL
HCT080QQ
HCT080QT
HCT080QV
HCT080QX HCT080QY
100 Pound [45.4
Kg]
HCT100QC
HCT100QD
HCT100QE
HCT100QF
HCT100QH
HCT100QL
HCT100QQ
HCT100QT
HCT100QV
HCT100QX HCT100QY
Introduction
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8 Part No. F8640601ENR2

Serial Plate Location
The serial plate is located on the rear panel and inside the door of
the machine.
Always provide the machine’s serial number and model number
when ordering parts or when seeking technical assistance. Refer
to Figure 1 .
Model Example of Serial Plate Location
1. Serial Plate on Panel
2. Serial Plate on Door Frame
Figure 1
Replacement Parts
If literature or replacement parts are required, contact the source
from which the machine was purchased or contact Alliance Laun-
dry Systems at [phone] for the name and address of
the nearest authorized parts distributor.
Customer Service
For technical assistance, contact your local distributor or contact:
Alliance Laundry Systems
Shepard Street
P.O. Box 990
Ripon, WI 54971-0990
U.S.A.
www.alliancelaundry.com
Phone: [phone] Ripon, Wisconsin
Introduction
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9 Part No. F8640601ENR2

Preliminary Information
About the Control
This control is an advanced, programmable computer that allows
the owner to control most machine features by pressing a se-
quence of keypads. Refer to page 12.
The control allows the owner to program custom cycles, set vend
prices, retrieve audit information, run diagnostic tests and other
programmable features. Refer to Programming Control for a list
of features. Machines shipped from the factory have a default cy-
cle built in, however, the owner can change the default cycle, or
any cycle, as needs permit.
The default cycle is Cold.
IMPORTANT: In the event of a power failure, the control
will not have to be reprogrammed. It is designed with a
memory system that will remember how it was pro-
grammed until the electrical power is restored.
IMPORTANT: It is extremely important that the machine
has a good ground connection and that all mechanical
and electrical connections to the control are made be-
fore applying power to or operating the machine.
Glossary of Terms
The following are a few terms and abbreviations to learn. These
are referred to throughout the instructions.
Display – This term refers to the window area of the control that
displays words and values.
LED (Light Emitting Diode) – This term refers to the lights next
to the keypads and status words of the control.
IrDA – Infra-red External Device
FEC – Front End Control
I/O Board – Input/Output Board
OPL – On Premises Laundry
Communications
The control may be programmed manually or by infra-red com-
munication with an external device. A limited number of features
can be programmed by a card reader.
Infra-red Communications
If enabled (refer to IR Access Enable irA En) an external device,
such as a PDA, allows the owner to program and retrieve infor-
mation from the control as well as start and stop various diagnos-
tic tests without using the keypad. An external device greatly ex-
pands the programming options available to the owner.
An external device is not required to program and operate the
machine. The operation of an external device and the advanced
features available are covered separately in the instructions in-
cluded with the external device software. Contact Alliance Laun-
dry Systems for a list of approved PDAs and other external devi-
ces.
How to Begin Communications with an External
Device
The control will switch the display to show -C- until the com-
munication is complete. If an error occurs that terminates com-
munication, the display will show EIXX (XX represents the error
code).
NOTE: The Infra-red Communications option must be
turned on.
Preliminary Information
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10 Part No. F8640601ENR2