Allied Telesis AT-TQ4400e User manual

613-002195 Rev. A
AT-TQ4400e
Outdoor Wireless Access Point
with IEEE802.11a/b/g/n/ac Dual Radio
Installation Guide

Copyright 2015 Allied Telesis, Inc.
All rights reserved. No part of this publication may be reproduced without prior written permission from Allied Telesis, Inc.
Allied Telesis and the Allied Telesis logo are trademarks of Allied Telesis, Incorporated. All other product names, company names,
logos or other designations mentioned herein are trademarks or registered trademarks of their respective owners.
Allied Telesis, Inc. reserves the right to make changes in specifications and other information contained in this document without prior
written notice. The information provided herein is subject to change without notice. In no event shall Allied Telesis, Inc. be liable for
any incidental, special, indirect, or consequential damages whatsoever, including but not limited to lost profits, arising out of or related
to this manual or the information contained herein, even if Allied Telesis, Inc. has been advised of, known, or should have known, the
possibility of such damages.

3
Electrical Safety and Emissions
Standards
This product meets the following standards:
Federal Communications Commission Interference Statement
Declaration of Conformity
Manufacturer Name: Allied Telesis, Inc.
Declares that the product: Wireless access point with PoE+ powered device function
Model Number: AT-TQ4400e
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
Caution
FCC Caution: Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate this equipment. E80
Avertissement
Avertissement de la FCC: Les changements ou modifications non expressément approuvés
par la partie responsable de la conformité pourraient annuler l'autorité de l'utilisateur à utiliser
cet équipement. E80

4
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
The band from 5600-5650MHz will be disabled by the software during the manufacturing and
cannot be changed by the end user. This device meets all the other requirements specified in
Part 15E, Section 15.407 of the FCC Rules.
Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 32cm
between the radiator & your body.
European Union Restriction of the Use of Certain Hazardous
Substances (RoHS) in Electrical and Electronic Equipment
This Allied Telesis RoHS-compliant product conforms to the European Union Restriction of the
Use of Certain Hazardous Substances (RoHS) in Electrical and Electronic Equipment. Allied
Telesis ensures RoHS conformance by requiring supplier Declarations of Conformity, monitoring
incoming materials, and maintaining manufacturing process controls.
Note
For additional regulatory statements, refer to Appendix B, ”Regulatory Statements” on page
49.
Safety and Electromagnetic Emissions Certificates
Standard Compliance
RoHs compliant
European Union RoHS (Directive 2011/65/EU of the European Parliament and of the Council
of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and
electronic equipment.)
Certificates
CE
FCC/IC
RCM
Wi-Fi CERTIFIED

5
Electromagnetic Compatibility (EMC)
EN 301 489-1
EN 301 489-17
EN 55022
EN 55024
EN 61000-3-2
EN 61000-3-3
EN 61000-4-2
EN 61000-4-3
EN 61000-4-4
EN 61000-4-5
EN 61000-4-6
EN 61000-4-8
EN 61000-4-11
AS/NZS CISPR 22
FCC 47 CFR Part 15, Subpart B
ICES-003
Radio Equipment
EN 300 328
EN 301 893
AS/NZS 4268
FCC 47 CFR Part 15, Subpart C
FCC 47 CFR Part 15, Subpart E
RSS247
RSS-Gen
RSS-102
FCC: OET Bulletin No. 65 Supplement C
EN 50385
Safety
EN 60950-1
IEC 60950-1
TUV-T
UL 60950-1
UL 60950-22

6
CAN/CSA C22.2 No. 60950-1-07
CAN/CSA-C22.2 No. 60950-22-07
IEC 60950-22
IEC 60529
Translated Safety Statements
Important: The indicates that a translation of the safety statement is available in a PDF
document titled Translated Safety Statements on the Allied Telesis website at
www.alliedtelesis.com/support.

7
Contents
Preface ..............................................................................................................................................................9
Safety Symbols Used in this Document..................................................................................................... 10
Contacting Allied Telesis............................................................................................................................ 11
Chapter 1: Product Description ...................................................................................................................13
Overview .................................................................................................................................................... 14
Features..................................................................................................................................................... 16
LAN Port..................................................................................................................................................... 18
Power over Ethernet (PoE).................................................................................................................. 18
Connector Type ................................................................................................................................... 18
Speed .................................................................................................................................................. 18
Duplex Mode ....................................................................................................................................... 18
Automatic MDIX Detection .................................................................................................................. 18
Port Pinouts ......................................................................................................................................... 19
Cable Specifications................................................................................................................................... 20
Cable Requirements............................................................................................................................ 20
Maximum Distance .............................................................................................................................. 20
Chapter 2: Installing the Access Point ........................................................................................................21
Reviewing Safety Precautions ................................................................................................................... 22
Unpacking the AT-TQ4400e Access Point................................................................................................. 24
Attaching the Ground Cable to the Access Point ....................................................................................... 26
Guidelines............................................................................................................................................ 26
What to Prepare for Attaching the Ground Cable................................................................................ 26
Attaching the Ground Cable to the Access Point ................................................................................ 26
Connecting the Access Point with the Ethernet Cable............................................................................... 28
Installing the Access Point on a Wall ......................................................................................................... 30
Guidelines............................................................................................................................................ 30
What to Prepare for Wall Installation ................................................................................................... 30
Installing the Access Point on a Concrete Wall ................................................................................... 30
Installing the Access Point on a Regular Wall ..................................................................................... 32
Installing the Access Point on a Pole......................................................................................................... 34
What to Prepare for Pole Installation................................................................................................... 34
Installing the Access Point on a Pole .................................................................................................. 34
Attaching the Antennas to the Access Point .............................................................................................. 37
Starting the Initial Management Session on the Access Point................................................................... 38
Starting the Initial Management Session without a DHCP Server....................................................... 38
Starting the Initial Management Session with a DHCP Server............................................................ 39
Setting the Country Setting ........................................................................................................................ 41
Appendix A: Technical Specifications ........................................................................................................43
Physical Specifications............................................................................................................................... 43
Environmental Specifications..................................................................................................................... 43
Power Specifications.................................................................................................................................. 44
LAN Port..................................................................................................................................................... 45
Safety and Electromagnetic Emissions Certifications ................................................................................ 47

Contents
8
Appendix B: Regulatory Statements ........................................................................................................... 49
Federal Communication Commission Interference Statement ...................................................................50
Industry Canada Statement........................................................................................................................52
Europe - EU Declaration of Conformity ......................................................................................................55
Europe – EU Declaration of Conformity...............................................................................................55

9
Preface
This guide contains the hardware installation instructions for the
AT-TQ4400e Outdoor Wireless Access Point. This preface contains the
following sections:
“Safety Symbols Used in this Document” on page 10
“Contacting Allied Telesis” on page 11

Preface
10
Safety Symbols Used in this Document
This document uses the following conventions.
Note
Notes provide additional information.
Caution
Cautions inform you that performing or omitting a specific action
may result in equipment damage or loss of data.
Warning
Warnings inform you that performing or omitting a specific action
may result in bodily injury.

AT-TQ4400e Outdoor Wireless Access Point Installation Guide
11
Contacting Allied Telesis
If you need assistance with this product, you may contact Allied Telesis
technical support by going to the Support & Services section of the Allied
Telesis web site at www.alliedtelesis.com/support. You can find links for
the following services on this page:
24/7 Online Support — Enter our interactive support center to
search for answers to your product questions in our knowledge
database, check support tickets, learn about Return Merchandise
Authorizations (RMAs), and contact Allied Telesis technical
experts.
USA and EMEA phone support — Select the phone number that
best fits your location and customer type.
Hardware warranty information — Learn about Allied Telesis
warranties and register your product online.
Replacement Services — Submit an RMA request via our
interactive support center.
Documentation — View the most recent installation and user
guides, software release notes, white papers, and data sheets for
your products.
Software Downloads — Download the latest software releases for
your managed products.
For sales or corporate information, go to www.alliedtelesis.com/
purchase.

Preface
12

13
Chapter 1
Product Description
This chapter describes the hardware components of the AT-TQ4400e
Wireless Access Point. This chapter contains the following sections:
“Overview” on page 14
“Features” on page 16
“LAN Port” on page 18
“Cable Specifications” on page 20

Chapter 1: Product Description
14
Overview
The AT-TQ4400e Access Point is an enterprise-class wireless access
point designed to expand wireless networks to outdoor venues, such as
ski and beach resorts, sports arenas, college and corporate campuses.
The access point comes with one PoE+ capable LAN port to connect to
the network as well as the power supply.
The top panel components of the AT-TQ4400e Access Point are
illustrated in Figure 1.
Figure 1. AT-TQ4400e Access Point Antenna Panel Top
The bottom panel components of the AT-TQ4400e Access Point are
illustrated in Figure 2.
Figure 2. AT-TQ4400e Access Point Antenna Panel Bottom
Figure 3 on page 15 shows the side view of the AT-TQ4400e Access
Point.
5GHz Antenna Connector 2.4GHz Antenna Connector
LAN Port
5GHz Antenna Connector
2.4GHz Antenna Connector

AT-TQ4400e Outdoor Wireless Access Point Installation Guide
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Figure 3. AT-TQ4400e Access Point Side Panel
The components are listed in Table 1.
Note
Do not remove the Gore®vent plug from the access point.
Table 1. Components of the Access Point
Component Description
5 GHz Antenna
Connector
N-type female connector for the 5 GHz
antenna
2.4 GHz Antenna
Connector
N-type female connector for the 2.4 GHz
antenna
LAN 1 Port (PoE Input) The LAN port connects the access point to
your wired network. It supports PoE+. The
PoE+ capable LAN port is the only way to
supply power to this access point. You must
connect this LAN port to a PoE switch.
Gore®vent The vent equalizes housing pressures,
protects against dirt, dust, humidity and
water, and reduces condensation.
Gore®vent

Chapter 1: Product Description
16
Features
The main features of the product are listed here:
Dual radio: 2.4 GHz and 5 GHz
IEEE 802.11a/b/g/n/ac
2x2:2ss MIMO
Maximum capacity 2.4 GHz: 300 Mbps
Maximum capacity 5 GHz: 867 Mbps
Wireless Distribution System (WDS) bridges
Access point clustering
Rogue access point detection
Multiple SSIDs
One 10/100/1000Base-T Ethernet port with Auto-Negotiation, auto
MDI/MDIX, and IEEE 802.3at Power over Ethernet (PoE+)
IEEE 802.3 (10Base-T), IEEE 802.3u (100Base-TX), and IEEE
802.3ab (1000Base-T) compliance on the Ethernet port
MAC address filtering for wireless access security
Broadcast and multicast rate limiting
Virtual access points for multiple broadcast domains
DHCP client
RADIUS accounting with external RADIUS server
Network Time Protocol (NTP) client
Domain name server (DNS) client
IEEE 802.1x authentication
WPA-Personal and WPA-Enterprise with WPA, WPA2, TKIP, and
CCMP (AES) authentication and encryption
Static WEP encryption
HTTP and HTTPS web browser management
SNMPv1 and v2c management
Quality of Service
Event log
Syslog client
Tx Power Control (TPC)
Outdoor installation on a wall or pole
Antenna connectors with surge protection
N-type female antenna connectors for replacing antennas

AT-TQ4400e Outdoor Wireless Access Point Installation Guide
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Metallic chassis with plastic cover to repel ultraviolet (UV) radiation
from the sun

Chapter 1: Product Description
18
LAN Port
The AT-TQ4400e wireless access point has one LAN port to connect to
your Local Area Network (LAN), typically through an Ethernet switch.
Power over
Ethernet (PoE)
The AT-TQ4400e Access Point supports Power over Ethernet Plus
(PoE+) on the LAN port. The access point is a PoE+ class 4 powered
device with a maximum power consumption of 16 watts. When the port is
connected to a PoE+ Ethernet switch, the access point receives its power
over the network cable that carries the network traffic. The LAN port is the
only way to supply the power to the device.
Connector Type The LAN port has an eight-pin RJ45 connector. The port uses four pins at
10 or 100 Mbps and all eight pins at 1000 Mbps. The pin assignments are
listed in “LAN Port” on page 45.
Speed The LAN port can operate at 10, 100, or 1000 Mbps. The speed is set
automatically with Auto-Negotiation. You cannot disable Auto-Negotiation
on the port.
Note
The LAN port should be connected to a network device that also
adjusts its speed with Auto-Negotiation. If the network device does
not support Auto-Negotiation, the LAN port operates at 10 Mbps,
which may reduce network performance.
Duplex Mode The LAN port can operate in either half- or full-duplex mode at 10 or 100
Mbps, and full-duplex mode at 1000 Mbps. The port is IEEE 802.3u-
compliant and uses Auto-Negotiation to set the duplex mode. (You cannot
disable Auto-Negotiation on the port.)
Note
The LAN port should be connected to a network device that also
sets its duplex mode with Auto-Negotiation. If the network device
does not support Auto-Negotiation, the LAN port operates at half-
duplex mode. This may result in a duplex mode mismatch if the
network device is operating at full duplex.
Automatic MDIX
Detection
The 10/100/1000 Mbps twisted-pair port is IEEE 802.3ab compliant and
features automatic MDIX detection when operating at 10 or 100 Mbps.
(Automatic MDIX detection does not apply to 1000 Mbps.) This feature
automatically configures the port to MDI or MDI-X depending on the wiring
configuration of the port on the Ethernet switch.

AT-TQ4400e Outdoor Wireless Access Point Installation Guide
19
You may not disable automatic MDIX detection. For automatic MDIX
detection to work properly, it must also be present on the Ethernet switch.
The LAN port defaults to MDIX if it is connected to a network device that
does not support automatic MDIX detection.
Port Pinouts Refer to Table 8 on page 45 for the port pinouts of the LAN port when it is
operating at 10 or 100 Mbps in the MDI configuration and Table 9 on
page 46 for the MDI-X configuration. Refer to Table 10 on page 46 for the
port pinouts when the port is operating at 1000 Mbps.

Chapter 1: Product Description
20
Cable Specifications
To connect the AT-TQ4400e wireless access point to your LAN, you must
provide cables. Here are cable requirements and options.
Cable
Requirements
The cable requirements for the LAN port are listed in Table 2.
Maximum
Distance
The LAN port has a maximum operating distance of 100 meters (328 feet).
Table 2. Twisted Pair Cable for the LAN Port
Cable Type
10Mbps 100Mbps 1000Mbps
PoE+ PoE+ PoE+
Standard TIA/EIA 568-A-compliant
Category 5 shielded or unshielded
cabling with 100 ohm impedance and
100 MHz frequency.
Yes Yes No
Standard TIA/EIA 568-B-compliant
Enhanced Category 5 (Cat 5e) shielded
or unshielded cabling with 100 ohm
impedance and 100 MHz frequency.
Yes Yes Yes
Standard TIA/EIA 568-B-compliant
Category 6 or 6a shielded cabling.
Yes Yes Yes