Alto-Shaam Halo Heat 100-HW SERIES Technical Document

W 1 6 4 N 9 2 2 1 Wa t er St r e et • P.O. Box 45 0 • Menomonee Falls, Wisconsin 53052-0450 USA
PHONE: [phone] • 800.558.8744 USA/CANADA FAX: [phone] • 800.329.8744 U.S.A.ONLY
WEBSITE: www.alto-shaam.com
PRINTED IN U.S.A.
®
H t F d D r p - I n We l l s
E l e c t r i c
M dels:
100-HW
200-HW
300-HW
400-HW
500-HW
• INSTALLATION
• OPERATION
• MAINTENANCE
#808 - 2/07
100-HW
pans not included
300-HW

DELIVERY
This Alto-Shaam appliance has been
thoroughly tested and inspected to insure only the
highest quality unit is provided. Upon receipt,
check for any possible shipping damage and
report it at once to the delivering carrier. See
Transportation Damage and Claims section
located in this manual.
This appliance, complete with unattached
items and accessories, may have been delivered in
one or more packages. Check to ensure that all
standard items and options have been received
with each model as ordered.
Save all the information and instructions
packed with the appliance. Complete and return
the warranty card to the factory as soon as
possible to assure prompt service in the event of a
warranty parts and labor claim.
This manual must be read and understood by
all people using or installing the equipment
model. Contact the Alto-Shaam service
department if you have any questions concerning
installation, operation, or maintenance.
NOTE: All claims for warranty must include the
full model number and serial number of
the unit.
UNPACKING
1. Carefully remove the
appliance from the
carton or crate.
NOTE: Do not discard the
carton and other
packaging material
until you have
inspected the unit
for hidden damage
and tested it for
proper operation.
2. Read all instructions in this manual carefully
before initiating the installation of this appliance.
DO NOT DISCARD THIS MANUAL.
This manual is considered to be part of the
appliance and is to be provided to the owner
or manager of the business or to the person
responsible for training operators. Additional
manuals are available from the Alto-Shaam
service department.
3. Remove all protective plastic film, packaging
materials, and accessories from the appliance
before connecting electrical power. Store any
accessories in a convenient place for future use.
®
®
®
#808 Ho t fo o d Dro p -In We ll • 1.

#808 Ho t fo o d Dro p -In We ll • 2.
SAFETY PROCEDURES
AND PRECAUTIONS
Knowledge of proper procedures is essential to the
safe operation of electrically and/or gas energized
equipment. In accordance with generally accepted
product safety labeling guidelines for potential
hazards, the following signal words and symbols
may be used throughout this manual.
Used to indicate the
presence of a hazard that
will cause severe personal
injury, death, or substantial
property damage if the
warning included with this
symbol is ignored.
Used to indicate the
presence of a hazard that
can cause personal injury,
possible death, or major
property damage if the
warning included with this
symbol is ignored.
Used to indicate the
presence of a hazard that
can or will cause minor or
moderate personal injury
or property damage if the
warning included with this
symbol is ignored.
Used to indicate the
presence of a hazard that
can or will cause minor
personal injury, property
damage, or a potential
unsafe practice if the
warning included with this
symbol is ignored.
Used to notify personnel of
installation, operation, or
maintenance information that is
important but not hazard related.
1. This appliance is intended to cook, hold or
process foods for the purpose of human
consumption. No other use for this
appliance is authorized or recommended.
2. This appliance is intended for use in
commercial establishments where all
operators are familiar with the purpose,
limitations, and associated hazards of this
appliance. Operating instructions and
warnings must be read and understood by
all operators and users.
3. Any troubleshooting guides, component
views, and parts lists included in this manual
are for general reference only and are intended
for use by qualified technical personnel.
4. This manual should be considered a
permanent part of this appliance. This
manual and all supplied instructions,
diagrams, schematics, parts lists, notices, and
labels must remain with the appliance if the
item is sold or moved to another location.
NOTE:

#808 Ho t fo o d Dro p -In We ll • 3.
OPT ION S AND A CCE SSORIES
PAN DI IDER BARS
• FULL-SIZE 16019
•HALF-SIZE / THIRD-SIZE 11318
S I T E I N S TA L L AT I O N
The Alto-Shaam
appliance must be
installed in a location
that will permit the
unit to function for its
intended purpose and
to allow for proper
cleaning, and
maintenance.
1. The appliance must be installed on a stable
and level surface. A non-combustible, heat
resistant surface is highly recommended.
2. DO NOT install this appliance in any area
where it may be affected by any adverse
conditions such as steam, grease, dripping
water, high temperatures, etc.
LEVELING
The heated well
should be leveled
before the electrical supply is
connected. Level the appliance from side-to-side
and front-to-back with the use of a spirit level.
For appliances installed on a mobile stand, it is
important that the floor surface be level due to
the probability of frequent repositioning.
NOTE
It is important to apply a food grade silicone
underneath the decor flange to seal flange to the
countertop.
®
ROU GH CU T COU NTE R TOP O PEN ING
MODEL 100-HW ONE PAN: 22-3/8" x 14-1/4" (568mm x 362mm)
MODEL 200-HW TWO PAN: 22-3/8" x 27-1/8" (568mm x 689mm)
MODEL 300-HW THREE PAN: 22-3/8" x 40-1/8" (568mm x 1019mm)
MODEL 400-HW FOUR PAN: 22-3/8" x 53-1/4" (568mm x 1353mm)
MODEL 500-HW FI E PAN: 22-3/8" x 66-1/4" (568mm x 1683mm)
TO PREVENT PERSONAL INJURY,
USE CAUTION WHEN MOVING OR
LEVELING THIS APPLIANCE.

1. An identification tag is permanently mounted
on the appliance.
2. This appliance is equipped with a three-prong
grounding plug. For your protection against
shock hazard this appliance should be plugged
directly into a properly grounded three-prong
receptacle. Do not cut or remove the grounding
prong from this plug. Plug the unit into a
properly grounded receptacle ONLY, positioning
the unit so that the plug is easily accessible in
case of an emergency. Arcing will occur when
connecting or disconnecting the unit unless all
controls are in the “OFF” position.
3. Proper receptacle or outlet configuration or
permanent wiring for this unit must be
installed by a licensed electrician in
accordance with applicable local
electrical codes.
4. For 230V units:
To prevent an electrical shock hazard between the
appliance and other appliances or metal parts in
close vicinity, an equalization-bonding stud is
provided. An equalization bonding lead must be
connected to this stud and the other appliances /
metal parts to provide sufficient protection
against potential difference. The terminal is
marked with the following symbol.
NOTE: The appliance must be connected to an
electrical circuit that is protected by an external
GFCI outlet.
ELECTRICAL CONNECTION
INSTALLATION
#808 Ho t fo o d Dro p -In We ll • 4.
ELECTRICAL CONNECTIONS MUST
BE MADE BY A QUALIFIED SERVICE
TECHNICIAN IN ACCORDANCE WITH
APPLICABLE ELECTRICAL CODES.
To avoid electrical shock, this
appliance MUST be adequately
grounded in accordance with local
electrical codes or, in the absence of
local codes, with the current edition
of the National Electrical Code
ANSI/NFPA No. 70. In Canada, all
electrical connections are to be made
in accordance with CSA C22.1,
Canadian Electrical Code Part 1 or
local codes.

#808 Ho t fo o d Dro p -In We ll • 5.
ELECTRICAL SPECIFICATIONS
INSTALLATION
E L E C T R I C A L • 2 0 0 - H W
OLTAGE PHASE CYCLE/HZ AMPS kW PLUG CONFIGURATION
120 1 60 10.5 1.27 NEMA 5-15P15A-125V PLUG
at 208 1 50/60 4.5 .95
at 240 1 50/60 5.2 1.27 NEMA 6-15P15A-250V PLUG
230 1 50/60 5.0 1.17 BS 1363 PLUG (U ONLY)
208-240
E L E C T R I C A L • 1 0 0 - H W
OLTAGE PHASE CYCLE/HZ AMPS kW PLUG CONFIGURATION
120 1 60 4.8 .58 NEMA 5-15P15A-125V PLUG
E L E C T R I C A L • 3 0 0 - H W
OLTAGE PHASE CYCLE/HZ AMPS kW PLUG CONFIGURATION
120 1 60 19.6 2.35 NEMA L5-30P30A-125V PLUG
at 208 1 50/60 9.2 1.93
at 240 1 50/60 10.7 2.57 NEMA 6-15P15A-250V PLUG
230 1 50/60 10.2 2.36 BS 1363 PLUG (U ONLY)
208-240
E L E C T R I C A L • 4 0 0 - H W
OLTAGE PHASE CYCLE/HZ AMPS kW PLUG CONFIGURATION
120 1 60 19.6 2.36 NEMA L5-30P30A-125V PLUG
at 208 1 50/60 8.5 1.77
at 240 1 50/60 9.9 2.38 NEMA 6-15P15A-250V PLUG
230 1 50/60 9.5 2.19 BS 1363 PLUG (U ONLY)
208-240
E L E C T R I C A L • 5 0 0 - H W
OLTAGE PHASE CYCLE/HZ AMPS kW PLUG CONFIGURATION
120 1 60 19.9 2.39 NEMA L5-30P30A-125V PLUG
at 208 1 50/60 8.6 1.80
at 240 1 50/60 9.9 2.39 NEMA 6-15P15A-250V PLUG
230 1 50/60 9.5 2.20 BS 1363 PLUG (U ONLY)
208-240

#808 Ho t fo o d Dro p -In We ll • 6.
.
INSTALLATION
MOUNTING INSTRUCTIONS • REMOTE CONTROL HOUSING
1. Cut a 5-1/4" x 4-1/4" (c. 133,4mm x 108mm) opening in the location where each control is to be positioned.
2. Thoroughly clean and dry the mounting surface around the control cut-out opening on which the decor face will be
applied.
NOTE: The control face will not properly adhere to an unclean surface.
3. Remove the protective film from the mounting tape on the inside flanges of the decor face and apply the decor face
to the mounting surface.
4. Position the remote control housing behind the decor face. Use the two (2) mounting screws through the thermostat
bezel of the decor face to fasten the decor face to the control housing.
. Insert the thermostat knob onto the thermostat shaft.
Apply a food grade silicone
along the outside edge of
the hot well support flange.
PAN DIVIDER
BARS #16019
FLEXIBLE WATER-
TIGHT TETHER
B
DECOR FACE
BEZEL
THERMOSTAT KNOB
MOUNTING
SCREWS
B

Electrical Cord
60" (1524mm)
One (1) flexible 
water-tight tether 
30" (762mm)
14"
(355mm)
5-3/16" 
(132mm)
5-5/16"
(136mm)
Control
16-1/8"
(409mm)
24-1/8"
(613mm)

7-9/16"
(193mm)
7-9/16"
(193mm)
22"
(558mm)
4-3/16" (106mm)
One (1) flexible 
water-tight tether 
30" (762mm)
26-5/8" (677mm)
5-3/16" 
(132mm)
5-5/16"
(136mm)
Control
28-15/16"
(734mm)
24-1/8"
(613mm)

7-9/16"
(193mm)
7-9/16"
(193mm)
22"
(558mm)
4-3/16" (106mm)
Removable Divider Bar 
#16019
Electrical Cord
60" (1524mm)
INSTALLATION
DIMENSIONS • CAPACITY
10 0-H W 200-H W
P R O D U C T \ PA N C A PA C I T Y
12 lb (5.4 kg) MAXIMUM
MAX.VOLUME: 7.5 QUARTS (9.5 LITERS)
FULL-SIZE PANS*:
One (1) 12" x 20" x 2-1/2"
GN 1/1 (325mm x 530mm x 65mm)
HALF-SIZE PANS*:
Two (2) 12" x 10" x 2-1/2"
GN 1/2 (325mm x 265mm x 65mm)
THIRD-SIZE PANS*:
Three (3) 12" x 6" x 2-1/2"
GN 1/3 (325mm x 176mm x 65mm)
*W I L L A L S O A C C E P T 4" (100mm) D E E P PA N S
P R O D U C T \ PA N C A PA C I T Y
24 lb (10.8 kg) MAXIMUM
MAX.VOLUME: 15 QUARTS (19 LITERS)
FULL-SIZE PANS*:
Two (2) 12" x 20" x 2-1/2"
GN 1/1 (325mm x 530mm x 65mm)
HALF-SIZE PANS*:
Four (4) 12" x 10" x 2-1/2"
GN 1/2 (325mm x 265mm x 65mm)
THIRD-SIZE PANS*:
Six (6) 12" x 6" x 2-1/2"
GN 1/3 (325mm x 176mm x 65mm)
*W I L L A L S O A C C E P T 4" ( 1 0 0mm) D E E P PA N S
#808 Ho t fo o d Dro p -In We ll • 7.

INSTALLATION
One (1) flexible 
water-tight tether 
30" (762mm)
39-11/16" (1007mm)
5-3/16" 
(132mm)
5-5/16" 
(136mm)
Control
42" (1066mm)
24-1/8"
(613mm)

7-9/16"
(193mm)
7-9/16"
(193mm)
22"
(558mm)
4-3/16" (106mm)
Removable Divider Bars 
#16019 #11318
Electrical Cord
60" (1524mm)
Two flexible 
water-tight tethers 
30" each (762mm)
52-3/4" (1339mm)
5-3/16" 
(132mm)
5-5/16" 
(136mm)
Controls
55" (1398mm)
24-1/8"
(613mm)

7-9/16"
(193mm)
22"
(558mm)
4-3/16" (106mm)
Removable
Divider Bars #16019
7-9/16"
(193mm)
Electrical Cord
60" (1524mm)
DIMENSIONS • CAPACITY
300 -HW
400-HW
#808 Ho t fo o d Dro p -In We ll • 8.
P R O D U C T \ PA N C A PA C I T Y
36 lb (16 kg) MAXIMUM
MAX.VOLUME: 22.5 QUARTS (28.5 LITERS)
FULL-SIZE PANS*:
Three (3) 12" x 20" x 2-1/2"
GN 1/1 (325mm x 530mm x 65mm)
HALF-SIZE PANS*:
Six (6) 12" x 10" x 2-1/2"
GN 1/2 (325mm x 265mm x 65mm)
THIRD-SIZE PANS*:
Nine (9) 12" x 6" x 2-1/2"
GN 1/3 (325mm x 176mm x 65mm)
*W I L L A L S O A C C E P T 4" ( 1 0 0mm) D E E P PA N S
P R O D U C T \ PA N C A PA C I T Y
48 lb (22 kg) MAXIMUM
MAX.VOLUME:30QUARTS (38 LITERS)
FULL-SIZE PANS*:
Four (4) 12" x 20" x 2-1/2"
GN 1/1 (325mm x 530mm x 65mm)
HALF-SIZE PANS*:
Eight (8) 12" x 10" x 2-1/2"
GN 1/2 (325mm x 265mm x 65mm)
THIRD-SIZE PANS*:
Twelve (12) 12" x 6" x 2-1/2"
GN 1/3 (325mm x 176mm x 65mm)
*WILL ALSO ACCEPT 4" (100 m m ) D E E P P A N S

Two flexible 
water-tight tethers 
36" each (914mm)
65-3/4" (1670mm)
5-3/16" 
(132mm)
5-5/16" 
(136mm)
Controls
68-1/8" (1730mm)
24-1/8"
(613mm)

7-9/16"
(193mm)
22"
(558mm)
4-3/16" (106mm)
Removable
Divider Bars #16019
7-9/16"
(193mm)
Electrical Cord
60" (1524mm)
DIMENSIONS * CAPACITY
00 -HW
INSTALLATION
#808 Ho t fo o d Dro p -In We ll • 9.
P R O D U C T \ PA N C A PA C I T Y
60 lb (27 kg) MAXIMUM
MAX.VOLUME: 37.5 QUARTS (47.5 LITERS)
FULL-SIZE PANS*:
Five (5) 12" x 20" x 2-1/2"
GN 1/1 (325mm x 530mm x 65mm)
HALF-SIZE PANS*:
Ten (10) 12" x 10" x 2-1/2"
GN 1/2 (325mm x 265mm x 65mm)
THIRD-SIZE PANS*:
Fifteen (15) 12" x 6" x 2-1/2"
GN 1/3 (325mm x 176mm x 65mm)
*W I L L A L S O A C C E P T 4" ( 1 0 0mm) D E E P PA N S