AMQ ACTIV-Pro User manual

915 Walsh Avenue / Santa Clara, CA 95050 [phone] amqsolutions.com
userGUIDE
ACTIV-Pro sit-to-stand table
For questions or support, please contact AMQ Customer Care
at [email protected] or or [phone].
Power Saving Function — Waking up the Control
Touch Activated LED Display
A. Height Adjustment Buttons
B. Memory Position Buttons
C. Memory Setting Button
D. Digital Display
Press any button to wake up the handset
AB
C
D

915 Walsh Avenue / Santa Clara, CA 95050 [phone] amqsolutions.com
userGUIDE
ACTIV-Pro sit-to-stand table
Reset
1 Simultaneously press ^and for 5 seconds and
the desk will begin to go down.
2 The digital display will flash “000” while the desk goes down.
3 Once the desk has been reset, the digital display will keep
flashing for 2 seconds and a beeping sound will notify you
that the process has completed.
Note:
The desk will return to the previous height position if you release any of the
buttons before this process is complete.
Please reset for the first time use or when the desk legs aren’t moving
synchronize.
Press ^or to adjust the height.
Adjusting the Height

915 Walsh Avenue / Santa Clara, CA 95050 [phone] amqsolutions.com
userGUIDE
ACTIV-Pro sit-to-stand table
1 The original preset height is 25.5 in. If not indicated with correct
height, press to lower the desk to the minimum height.
Continue to press for 5seconds to activate the starting
height setting mode. (The digital display will keep flashing) and
shows the current height.
2 Adjust the digital display to the correct height (25.5 in) with the
^or keys. Once you are satisfied, press “^”
at the same time for 3 seconds until the digital display stops
flashing. This will confirm that you have successfully set the
starting height.
Presetting the Desk Starting Height

915 Walsh Avenue / Santa Clara, CA 95050 [phone] amqsolutions.com
userGUIDE
ACTIV-Pro sit-to-stand table
1 On the LED screen attached to the front of the table,
press the up or down arrow to set the worksurface
to the desired height.
2 Press the “M” button followed by one of the preset
number buttons (1, 2 or 3) on the LED screen.
3 The table is now programmed to automatically
reset to this height whenever the preset number
selected in Step 2 is pressed.
User Interface Guide

915 Walsh Avenue / Santa Clara, CA 95050 [phone] amqsolutions.com
userGUIDE
ACTIV-Pro sit-to-stand table
For questions or support, please contact AMQ Customer Care
at [email protected] or or [phone].
1 Adjust the desk to the desired height, then press Mfor
2 seconds. The digital display will flash for 5 seconds.
2 Press 1, 2, 3or 4to assign the desk’s position to the
respective button.
Note:
If you don’t finish this procedure within 5 seconds, the handset will log out
memory setting mode automatically.
Keep pressing 1, 2 ,3 or 4 to move the desk to memory position.
Setting the Memory Position Buttons

915 Walsh Avenue / Santa Clara, CA 95050 [phone] amqsolutions.com
ACTIV-Pro sit-to-stand table
troubleshootingGUIDE
If your issue persists, please contact AMQ Customer Care
at [email protected] or [phone].
!
The motor won’t run
Evaluation Solution
Is the power cable connected to the main power
supply with correct voltage?
Connect plug to main power supply to make sure
the voltage is OK. If not then try to connect a lamp.
Make sure that all plugs are inserted correctly in the
control box and to the columns.
Check all connections.
One or more columns/cables are defective. Perform resetting and run a bit upwards. If a column
will not run upwards after resetting, it is defective.
Look for visible damages on cables, control box
and columns.
Damaged parts must be exchanged - contact us for
a warranty kit.
The base operates irregularly or is tilted
Evaluation Solution
Visual observation. Perform resetting.
The base stops and can only run downwards
Evaluation Solution
Is the table at its highest position? When the table has reached the maximum height, it
can only run downwards.
The table could be overloaded. Remove some of the load and try again.
The table will only run downwards even though the frame is not overloaded
Evaluation Solution
Visual observation. Perform resetting.

915 Walsh Avenue / Santa Clara, CA 95050 [phone] amqsolutions.com
troubleshootingGUIDE
ACTIV-Pro sit-to-stand table
If your issue persists, please contact AMQ Customer Care
at [email protected] or [phone].
The table always stops at the same position, before reaching maximum height
Evaluation Solution
Has the system been programmed to this specific
height?
Perform resetting.
Is the table at its highest position? When the table has reached the maximum height, it
can only run downwards.
The table could be overloaded. Remove some of the load and perform again.
Not all columns run when you run the table downwards
Evaluation Solution
The column that does not run could be defective or
the cable connection for the column is not ok.
Check all connections, then perform resetting.
If a column will not run upwards after resetting,
it is defective; contact us for a warranty kit.