
12
Limited Warranty and Remedy
ArmstrongHotWaterGroup,Inc.(“Armstrong”)warrantstotheoriginaluserofthoseproductssuppliedbyitand
used in the service and in the manner for which they are intended, that such products shall be free from defects in
material and workmanship for a period of one (1) year from the date of installation, but not longer than 15 months
fromthedateofshipmentfromthefactory[unlessaSpecialWarrantyPeriodapplies,aslistedbelow].This
warrantydoesnotextendtoanyproductthathasbeensubjecttomisuse,neglect,oralterationaftershipment
from the Armstrong factory. Except as may be expressly provided in a written agreement between Armstrong and
the user, which is signed by both parties, Armstrong DOES NOT MAKE ANY OTHER REPRESENTATIONS OR
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY
OF MERCHANTABILITY OR ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE.
The sole and exclusive remedy with respect to the above limited warranty or with respect to any other claim
relating to the products or to defects or any condition or use of the products supplied by Armstrong, however
caused, and whether such claim is based upon warranty, contract, negligence, strict liability, or any other basis
or theory, is limited to Armstrong’s repair or replacement of the part or product, excluding any labor or any other
cost to remove or install said part or product, or, at Armstrong’s option, to repayment of the purchase price. As
a condition of enforcing any rights or remedies relating to Armstrong products, notice of any warranty or other
claim relating to the products must be given in writing to Armstrong: (i) within 30 days of last day of the applicable
warranty period, or (ii) within 30 days of the date of the manifestation of the condition or occurrence giving rise
to the claim, whichever is earlier. IN NO EVENT SHALL ARMSTRONG BE LIABLE FOR SPECIAL, DIRECT,
INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF
USE OR PROFITS OR INTERRUPTION OF BUSINESS.TheLimitedWarrantyandRemedytermshereinapply
notwithstanding any contrary terms in any purchase order or form submitted or issued by any user, purchaser, or
thirdpartyandallsuchcontrarytermsshallbedeemedrejectedbyArmstrong.
Armstrong International
221 Armstrong Blvd., Three Rivers, Michigan 49093 - USA
Ph: (269) 279-3602 Toll Free: (888) HOT-HOSE (468-4673) Fax: (269) 279-3130
ALIB-320-C
Rada 320
Printed in U.S.A. - 5/12
© 2012 Armstrong International, Inc.
Designs, materials, weights and performance ratings are approximate and subject to change without notice.
Visit armstronginternational.com for up-to-date information.
Special Warranty Periods are as follows:
Flo-Direct Gas Fired Water Heater
Thestainlesssteelstructureandstainlesssteelinternals(ame,tube,pallrings,supports,etc.)shall
haveaten(10)yearnon-proratedguaranteeagainstburnoutoranystructuralfailurecausedby
materials and workmanship. Provided only clean potable water is heated. The other components on the
Flo-Direct,suchasvalves,combustionequipment,electricalcontrols,andtheburnershallhaveatwo
(2)yearnon-proratedguaranteeagainstfailurecausedbymaterialsandworkmanship.
Flo-Rite-Temp Instantaneous Water Heater
Thetubebundleshallhavea10-yearguaranteeagainstfailurecausedbymaterialsorworkmanship
provided by Armstrong but not against gasket failure or damage caused by corrosion, water hammer or
lack of proper cleaning.
Flo-Rite-Temp Packaged Instantaneous Water Heater
Two (2) years from the date of installation, but not longer than 27 months from the date of shipment.
See above for tube bundle guarantee.
Flo-Eco High Efciency Gas Water Heater
The heat exchanger and supplied integral components such as the burner, the electrical controls and
valving shall have a two (2) year warranty from the date of installation but no longer than 27 months
from the date of shipment. The tank and replaceable tank liner shall have a 5 year warranty from the
date of shipment.
The Brain – Model DRV80andderivativeassembliesshallhavea5-yearallcomponentpartswarranty.