Asus ZenFone Max Plus User manual

E13855
User Guide
15060-0HP00200
E13855_ZB570TL_Booklet_EU_UM_v3.indd 1 2017/12/28 16:06:26

Revised Edition v3/ December 2017
ASUS Phone (Mobile Phone)
Model: ASUS_X018D (ZB570TL)
Before you start, ensure that you have read all the
safety information and operating instructions in this
User Guide to prevent injury or damage to your
device.
NOTE: For the complete E-Manual and more
detailed information, refer to https://www.asus.
com/support/.
Front features
Touch screen
display
Receiver
Front camera
LED indicator
Sensor
E13855_ZB570TL_Booklet_EU_UM_v3.indd 2 2017/12/28 16:06:26

Side features
Power Key
Audio jack
Micro USB port
Volume Key
Nano SIM1, Nano
SIM2, MicroSD
card slot
Speaker
Microphone
E13855_ZB570TL_Booklet_EU_UM_v3.indd 3 2017/12/28 16:06:27

Rear features
Rear camera
Camera ash
Rear cover
Fingerprint
sensor
E13855_ZB570TL_Booklet_EU_UM_v3.indd 4 2017/12/28 16:06:27

Charging your ASUS Phone
To charge your ASUS Phone:
1. Connect the USB connector into the power
adapter’s USB port.
2. Connect the other end of the micro USB cable
to your ASUS Phone.
3. Plug the power adapter into a wall socket.
NOTES:
• Forsafetypurposes,useONLY the bundled
power adapter and cable to avoid damaging
your device and prevent the risk of injury.
• Forsafetypurposes,useONLY the bundled
power adapter and cable to charge your
ASUS Phone.
• Theinputvoltagerangebetweenthewall
outlet and this adapter is AC 100V - 240V.
The output voltage of the micro USB cable is
5V, 2A 10W.
IMPORTANT!
• WhenusingyourASUSPhonewhileitis
plugged to a power outlet, the grounded
power outlet must be near to the unit and
easily accessible.
• WhenchargingyourASUSPhonethrough
your computer, ensure that you plug the micro
USB cable to your computer’s USB 2.0 / USB
3.0 port.
• AvoidchargingyourASUSPhoneinan
environment with ambient temperature of
above 35oC (95oF).
3
1
2
E13855_ZB570TL_Booklet_EU_UM_v3.indd 5 2017/12/28 16:06:27

1. Push the bundled eject pin
into the hole on the card
slot to eject the tray out.
Installing a Nano SIM / MicroSD card
To install a Nano SIM / MicroSD card:
2. Insert the Nano SIM or MicroSD card into the
appropriate slot.
3. Push the tray to close it.
E13855_ZB570TL_Booklet_EU_UM_v3.indd 6 2017/12/28 16:06:28

NOTES:
• TheNanoSIMcardslotssupportLTE,
WCDMA and GSM/EDGE network bands.
• TheMicroSDcardslotsupportsMicroSDand
MicroSDHC card formats.
CAUTION!
• Donotusesharptoolsorsolventonyour
device to avoid scratches on it.
• UseonlyastandardNanoSIMcardonyour
ASUS Phone.
IMPORTANT: When two SIM cards are inserted,
only one SIM card slot supports 4G/3G service.
The other SIM card slot only supports 3G service.
Charging other devices
Use your ASUS Phone to power-charge other
mobile devices.
E13855_ZB570TL_Booklet_EU_UM_v3.indd 7 2017/12/28 16:06:28

Federal Communications
Commission Statement
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference,
and (2) this device must accept any interference
received, including interference that may cause
undesired operation.
Changesormodicationsnotexpresslyapprovedby
the party responsible for compliance could void the
user‘s authority to operate the equipment.
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may
cause harmful interference to radio communications.
However, there is no guarantee that interference
will not occur in a particular installation. If this
equipment does cause harmful interference to radio
or television reception, which can be determined
by turning the equipment off and on, the user is
encouraged to try to correct the interference by one
or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment
and receiver.
- Connect the equipment into an outlet on a
circuit different from that to which the receiver
is connected.
- Consultthedealeroranexperiencedradio/TV
technician for help.
The antenna(s) used for this transmitter must not be
co-located or operated in conjunction with any other
antenna or transmitter.
E13855_ZB570TL_Booklet_EU_UM_v3.indd 8 2017/12/28 16:06:28

The country code selection is for non-US models
only and is not available to all US models. Per FCC
regulation, all WiFi products that are marketed in US
mustbexedtoUS-operatedchannelsonly.
The responsible party within the USA per 47 CFR
Part 2.1077(a)(3):
ASUS COMPUTER INTERNATIONAL (America)
Address: Corporate Way, Fremont, CA 94539, USA
Telephone: [phone]
RF Exposure Information (SAR)
This device has been tested and meets applicable
limitsforRadioFrequency(RF)exposure.
SpecicAbsorptionRate(SAR)referstotherateat
which the body absorbs RF energy. SAR limits are
1.6 Watts per kilogram (over a volume containing
a mass of 1 gram of tissue) in countries that follow
the United States FCC limit and 2.0 W/kg (averaged
over 10 grams of tissue) in countries that follow the
Council of the European Union limit. Tests for SAR
are conducted using standard operating positions
withthedevicetransmittingatitshighestcertied
power level in all tested frequency bands.
ToreduceexposuretoRFenergy,useahands-free
accessory or other similar option to keep this device
away from your head and body. Carry this device
at least 10 mm away from your body to ensure
exposurelevelsremainatorbelowtheas-tested
levels. Choose the belt clips, holsters, or other
similar body-worn accessories which do not contain
metallic components to support operation in this
manner. Cases with metal parts may change the RF
performance of the device, including its compliance
withRFexposureguidelines,inamannerthat
hasnotbeentestedorcertied,andusesuch
accessories should be avoided.
E13855_ZB570TL_Booklet_EU_UM_v3.indd 9 2017/12/28 16:06:28

The highest FCC SAR values for the device (ASUS_
X018D) are as follows:
• 0.74W/Kg@1g(Head)
• 1.20W/Kg@1g(Body)
The FCC has granted an Equipment Authorization
for this device (ASUS_X018D) with all reported SAR
levels evaluated as in compliance with the FCC RF
exposureguidelines.SARinformationonthisdevice
isonlewiththeFCCandcanbefoundunderthe
Display Grant section of www.fcc.gov/oet/ea/fccid
after searching on FCC ID: MSQX018D.
FCC Statement (HAC)
This phone has been tested and rated for use with
hearing aids for some of the wireless technologies
that it uses. However, there may be some newer
wireless technologies used in this phone that have
not been tested yet for use with hearing aids. It is
important to try the different features of this phone
thoroughly and in different locations, using your
hearing aid or cochlear implant, to determine if you
hear any interfering noise. Consult your service
provider or the manufacturer of this phone for
information on hearing aid compatibility. If you have
questionsaboutreturnorexchangepolicies,consult
your service provider or phone retailer.
The Federal Communications Commission has
implemented rules and a rating system designed
to enable people who wear hearing aids to more
effectively use these wireless telecommunications
devices. The standard for compatibility of digital
wireless phones with hearing aids is set forth
in American National Standard Institute (ANSI)
standard C63.19-2011. There are two sets of
ANSI standards with ratings from one to four (four
being the best rating): an “M” rating for reduced
interference making it easier to hear conversations
on the phone when using the hearing aid
microphone, and a “T” rating that enables the phone
E13855_ZB570TL_Booklet_EU_UM_v3.indd 10 2017/12/28 16:06:28

to be used with hearing aids operating in the telecoil
mode thus reducing unwanted background noise.
The Hearing Aid Compatibility rating is displayed on
thewirelessphonebox.
A phone is considered Hearing Aid Compatible
for acoustic coupling (microphone mode) if it has
an “M3” or “M4” rating. A digital wireless phone is
considered Hearing Aid Compatible for inductive
coupling (telecoil mode) if it has a “T3” or “T4” rating.
The tested M-Rating and T-Rating for this device
(ASUS_X018D) are M4 and T3.
You’ll want to try a number of wireless phones so
that you can decide which works the best with your
hearing aids. You may also want to talk with your
hearingaidprofessionalabouttheextenttowhich
your hearing aids are immune to interference, if they
have wireless phone shielding, and whether your
hearing aid has a HAC rating.
Canada, Industry Canada (IC)
Notices
This device complies with Industry Canada’s
licence-exemptRSSstandard(s).Operationis
subject to the following two conditions:
(1) This device may not cause interference; and
(2) This device must accept any interference,
including interference that may cause
undesired operation of the device.
LeprésentappareilestconformeauxnormesCNR
d’IndustrieCanadaapplicablesauxappareilsradio
exemptsdelicence.Sonutilisationestsujetteaux
deuxconditionssuivantes:
(1) Cet appareil ne doit pas créer d’interférences
nuisibles, et
(2) Cet appareil doit tolérer tout type
d’interférences, y compris celles susceptibles
de provoquer un fonctionnement non souhaité
de l’appareil.
E13855_ZB570TL_Booklet_EU_UM_v3.indd 11 2017/12/28 16:06:28

Radio Frequency (RF) Exposure Information
The radiated output power of the Wireless Device
is below the Industry Canada (IC) radio frequency
exposurelimits.TheWirelessDeviceshouldbe
used in such a manner such that the potential
for human contact during normal operation is
minimized. This device (ASUS_X018D) has been
evaluated for and shown compliant with the IC
SpecicAbsorptionRate(“SAR”)limitswhen
installedinspecichostproductsoperatedin
portableexposureconditions.
Canada’s REL (Radio Equipment List) can be found
at the following web address: http://www.ic.gc.ca/
app/sitt/reltel/srch/nwRdSrch.do?lang=eng.
AdditionalCanadianinformationonRFexposure
also can be found at the following web address:
http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08792.
html.
This equipment should be installed and operated
with minimum distance 1.0 cm between the radiator
and your body.
Cet appareil doit être installé et utilisé avec une
distance minimale de 1.0 cm entre l’ émetteur et
votre corps.
Informations concernant l’exposition aux
fréquences radio (RF)
La puissance de sortie émise par cet appareil
sanslestinférieureàlalimited’expositionaux
fréquences radio d’Industrie Canada (IC). Utilisez
l’appareilsansldefaçonàminimiserlescontacts
humains lors d’un fonctionnement normal.
Cet appareil été évalué et démontré conforme
auxlimitesdeDAS(Débitd’absorptionspécique)
d’IC lorsqu’il est installé dans des produits hôtes
particuliers qui fonctionnent dans des conditions
d’expositionàdesappareilsportables.
Ce périphérique est homologué pour l’utilisation
E13855_ZB570TL_Booklet_EU_UM_v3.indd 12 2017/12/28 16:06:28

au Canada. Pour consulter l’entrée correspondant
àl’appareildanslalisted’équipementradio(REL
- Radio Equipment List) d’Industrie Canada rendez-
vous sur :
http://www.ic.gc.ca/app/sitt/reltel/srch/nwRdSrch.
do?lang=eng.
Pour des informations supplémentaires concernant
l’expositionauxondesradioauCanada,rendez-
vous sur :
http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08792.
html.
CAN ICES-3(B)/NMB-3(B)
This Class B digital apparatus complies with
Canadian ICES-003.
Cet appareil numérique de la classe B est conforme
àlanormeNMB-003duCanada.
This device and its antenna(s) must not be co-
located or operated in conjunction with any other
antennaortransmitter,excepttestedbuilt-inradios.
The County Code Selection feature is disabled for
products that are marketed in the US/ Canada.
Cet appareil et son ou ses antenne(s) ne doivent
pas être situés près de ou utilisés conjointement
avec une autre antenne ou un autre émetteur,
exceptionfaitedesradiosintégréesquiontété
testées.
La fonction de sélection de l’indicatif du pays est
désactivéepourlesproduitscommercialisésaux
États-Unis et au Canada.
The IC ID for this device (ASUS_X018D) is
3568A-X018D.
L’identiantIndustrieCanadadecetappareil
(ASUS_X018D) est: 3568A-X018D.
E13855_ZB570TL_Booklet_EU_UM_v3.indd 13 2017/12/28 16:06:28

EU Radio Equipment Directive
Compliance
Simplied EU Declaration of Conformity
Hereby, ASUSTek Computer Inc. declares that
the radio equipment type ASUS_X018D is in
compliancewithDirective2014/53/EU.Fulltextof
EU declaration of conformity is available at https://
www.asus.com/support/. (search for ZB570TL)
RF Output Table
Items Maximum Radio-Frequency Output Power Table
Bluetooth Bluetooth BR/EDR (2402~2480 MHz) 7.72(dBm)
Bluetooth 4.0-LE (2402~2480 MHz) -0.02(dBm)
WLAN
2.4GHz 802.11b (2412~2472 MHz) 16.02(dBm)
2.4GHz 802.11g (2412~2472 MHz) 14.11(dBm)
2.4GHz 802.11n HT20 (2412~2472 MHz) 12.09(dBm)
2.4GHz 802.11n HT40 (2422~2462 MHz) 12.04(dBm)
GSM
GSM 900 Burst (880~915; 925~960 MHz) 32.81(dBm)
GSM 1800 Burst (1710~1785 ;
1805~1880 MHz)
29.66(dBm)
WCDMA
WCDMA Band I (1920~1980 ; 2110~2170
MHz)
23.62(dBm)
WCDMA Band VIII (880~915 ; 925~960
MHz)
23.33(dBm)
LTE
LTE Band I (1920~1980; 2110~2170
MHz)
23.26(dBm)
LTE Band III (1710~1785; 1805~1880
MHz)
23.29(dBm)
LTE Band V (824~849; 869~894 MHz) 23.6(dBm)
LTE Band VII (2500~2570; 2620~2690
MHz)
23.36(dBm)
LTE Band VIII (880~915; 925~960 MHz) 23.36(dBm)
LTE Band XX (832~862; 791~821 MHz) 23.24(dBm)
LTE Band XL (2300~2400 MHz) 23.61(dBm)
E13855_ZB570TL_Booklet_EU_UM_v3.indd 14 2017/12/28 16:06:28

RF Exposure and SAR Compliance
This ASUS product has been tested and meets
applicable European SAR limits. The SAR limit is
2.0 W/kg in countries that set the limit averaged
over10gramsoftissue.ThespecicmaximumSAR
values for this device are as follows:
Head:0.364W/Kg
Body:0.746W/Kg
When carrying this device or using it while worn on
the body, either use an approved accessory such
as a holster or otherwise maintain a distance of 0.5
cm from the body to ensure compliance with RF
exposurerequirements.
CE Marking
Using GPS (Global Positioning
System) on your ASUS Phone
To use the GPS positioning feature on your ASUS
Phone:
• Ensure that your device is connected to the
Internet before using Google Map or any
GPS-enabled apps.
• Forrst-timeuseofaGPS-enabledappon
your device, ensure that you are outdoors to
get the best positioning data.
NOTE: This RF output power table is for EU
member states, the EEA States, the EFTA States
and Turkey only. The frequency range and the
RF output power may differ from other non-EU
countries.
E13855_ZB570TL_Booklet_EU_UM_v3.indd 15 2017/12/28 16:06:28

• When using a GPS-enabled app on
your device inside a vehicle, the metallic
component of the car window and other
electronic devices might affect the GPS
performance.
Prevention of Hearing Loss
To prevent possible hearing damage, do not listen
at high volume levels for long periods.
Safety information
CAUTION! Use of controls or adjustments or
performance of procedures other than those
speciedhereinmayresultinhazardousradiation
exposure.
ASUS Phone care
• UseyourASUSPhoneinanenvironmentwith
ambient temperatures between 0 °C (32 °F)
and 35 °C (95 °F).
For France, headphones/earphones for this
device are compliant with the sound pressure level
requirement laid down in the applicable EN 50332-
1:2013 and/or EN50332-2:2013 standard required
by French Article L.5232-1.
E13855_ZB570TL_Booklet_EU_UM_v3.indd 16 2017/12/28 16:06:28

The battery
WARNING: Disassembling the battery by yourself
will void its warranty and may cause serious harm.
Your ASUS Phone is equipped with a high
performance non-detachable Li-polymer battery.
Observe the maintenance guidelines for a longer
battery life.
• Donotremovethenon-detachableLi-polymer
battery as this will void the warranty.
• Avoidcharginginextremelyhighorlow
temperature. The battery performs optimally in
an ambient temperature of +5 °C to +35 °C.
• Donotremoveandreplacethebatterywitha
non-approved battery.
• UseonlyASUSbattery.Usingadifferent
battery may cause physical harm/injury and
may damage your device.
• Donotremoveandsoakthebatteryinwateror
any other liquid.
• Nevertrytoopenthebatteryasitcontains
substances that might be harmful if swallowed
or allowed to come into contact with
unprotected skin.
• Donotremoveandshort-circuitthebattery,as
itmayoverheatandcauseare.Keepitaway
from jewelry or metal objects.
• Donotremoveanddisposeofthebattery
inre.Itcouldexplodeandreleaseharmful
substances into the environment.
• Donotremoveanddisposeofthebatterywith
your regular household waste. Take it to a
hazardous material collection point.
• Donottouchthebatteryterminals.
• Toavoidreorburns,donotdisassemble,
bend, crush, or puncture the battery.
E13855_ZB570TL_Booklet_EU_UM_v3.indd 17 2017/12/28 16:06:28

NOTES:
• Riskofexplosionifbatteryisreplacedbyan
incorrect type.
• Disposeofusedbatteryaccordingtothe
instructions.
The charger
• UseonlythechargersuppliedwithyourASUS
Phone.
• Neverpullthechargercordtodisconnectit
from the power socket. Pull the charger itself.
Caution
Your ASUS Phone is a high quality piece of
equipment. Before operating, read all instructions
and cautionary markings on the (1) AC Adapter.
• DonotusetheASUSPhoneinanextreme
environment where high temperature or high
humidityexists.TheASUSPhoneperforms
optimally in an ambient temperature between 0
°C (32 °F) and 35 °C (95 °F).
• DonotdisassembletheASUSPhoneorits
accessories. If service or repair is required,
return the unit to an authorized service center.
If the unit is disassembled, a risk of electric
shockorremayresult.
• Donotshort-circuitthebatteryterminalswith
metal items.
Operator access with a tool
If a TOOL is necessary to gain access to an
OPERATOR ACCESS AREA, either all other
compartments within that area containing a hazard
shall be inaccessible to the OPERATOR by the use
of the same TOOL, or such compartments shall be
marked to discourage OPERATOR access.
E13855_ZB570TL_Booklet_EU_UM_v3.indd 18 2017/12/28 16:06:28

General Usage (typical body-worn)
This device (front & rear side) should be operated
under a seperation distance of 5 mm from the
human body.
*Theotherfoursidesarenotincloseproximityto
the human body at the general use as described
above.
ASUS Recycling/Takeback
Services
ASUS recycling and takeback programs come
from our commitment to the highest standards for
protecting our environment. We believe in providing
solutions for you to be able to responsibly recycle
our products, batteries, other components as well
as the packaging materials. Please go to http://
csr.asus.com/english/Takeback.htm for detailed
recycling information in different regions.
India E-waste (Management) Rules
2016
This product complies with the “India E-Waste
(Management) Rules, 2016” and prohibits
useoflead,mercury,hexavalentchromium,
polybrominated biphenyls (PBBs) and
polybrominated diphenyl ethers (PBDEs) in
concentrationsexceeding0.1%byweightin
homogenousmaterialsand0.01%byweightin
homogenousmaterialsforcadmium,exceptforthe
exemptionslistedinScheduleIIoftheRule.
Regional notice for Singapore
This ASUS Phone complies
with IMDA Standards.
E13855_ZB570TL_Booklet_EU_UM_v3.indd 19 2017/12/28 16:06:28

Proper disposal
Risk of explosion if battery is replaced
by an incorrect type. Dispose of used
batteries according to the instructions.
DO NOT throw the battery in municipal
waste. The symbol of the crossed out
wheeled bin indicates that the battery
should not be placed in municipal waste.
DO NOT throw this product in municipal
waste. This product has been designed to
enable proper reuse of parts and recycling.
The symbol of the crossed out wheeled
bin indicates that the product (electrical,
electronic equipment and mercury-
containing button cell battery) should not
be placed in municipal waste. Check
local regulations for disposal of electronic
products.
DONOTthrowthisproductinre.DO
NOT short circuit the contacts. DO NOT
disassemble this product.
WARNING
Cancer and Reproductive Harm-
www.P65Warnings.ca.gov
NOTE: For more legal and e-labelling information,
check on your device from Settings > About >
Legal information.
E13855_ZB570TL_Booklet_EU_UM_v3.indd 20 2017/12/28 16:06:29