Avaya 1403 User manual

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The 1400 Series Digital Deskphones
family is designed for the same user
profiles as the 9600 Series IP Deskphones
or the 1600 Series IP Deskphones. By
providing a range of endpoints covering
the differing needs of users, Avaya makes
it possible for companies to equip their
workforce with deskphones that look great,
sound better, enhance productivity, and
turn communications into a competitive
advantage. With similar industrial design,
the 1400 Series Digital Deskphones, 1600
Series IP Deskphones and the 9600 Series
IP Deskphones may be deployed in mixed
environments or on their own, delivering:
• Digital telephones for the
value-oriented customer
• Straightforward, familiar access to the most
common telephony features
• Cost effective, competitive price point
• Quality and reliability you expect from Avaya
For businesses seeking an easy,
cost-effective solution for digital networks,
Avaya presents the 1400 Series Digital
Deskphones. With features and capabilities
of the Avaya digital/DCP network, these
phones offer an attractive upgrade from
older systems or an addition to your existing
Avaya phone solution portfolio.
The 1400 Series Digital Deskphones combine
traditional telephone features such as dual
LED indicators and fixed feature buttons (e.g.,
conference, transfer, hold) with contemporary
innovations such as softkeys, navigation
wheel and a context-sensitive user interface.
Also standard on the 1400 Series Digital
Deskphones: speakerphones, white backlit
displays and multi-line capabilities. These
stylish phones are a smart addition to any retail
store, branch or corporate office.
A Familiar,
Functional Interface
The 1400 Series Digital Deskphones
combine the best of past and present. Fixed
keys – familiar to any phone user – provide
easy access to the most common features.
Meanwhile, flexible softkeys provide
contextual guidance and prompts for ease of
use and efficiency.
Clear Sound, Clean Looks
The 1400 Series Digital Deskphones offer
clear, clean audio that will more than satisfy
the most discerning users. All models
come with an integrated speakerphone.
The phone’s streamlined industrial design
reflects its function as a true business-class
communications device.
Built-in Investment
Protection
The 1400 Series Digital Deskphones have
been engineered to adapt to your company’s
growing needs. The headset interface allows
you to attach headsets on your 1408 Digital
Deskphone and 1416 Digital Deskphone, while
the 32-button expansion module for the 1416
Digital Deskphone can be custom-programmed
to fulfill a wide range of specific user needs.
Top Value for Your
Communications Dollar
You expect top quality and reliability
from Avaya and the 1400 Series Digital
Deskphones deliver by giving you a solidly
built phone that can stretch your investment
1400 Series Digital Deskphones
The 1400 Series Digital Deskphones is a new, value-priced family of deskphones designed
to meet communication needs with the quality and reliability you expect from Avaya.
OVERVIEW
avaya.com
1416 Digital Deskphone
1408 Digital Deskphone
1403 Digital Deskphone
(For IP Office only)

2
and lower total cost of ownership. It’s a cost-
effective solution that delivers significant
competitive advantages at its price point.
For Walkup users: the 1403 Digital Deskphone
(IP Office only). The Avaya 1403 Digital
Deskphone is designed for the Walkup
user and the Everyday user. It’s ideal
for locations such as common areas in
offices, stockrooms, lobbies, or drop-in
desks. Visitors – including customers – are
examples of Walkup users who need a phone
with a simple, familiar interface. It’s also
perfect for the Everyday phone users for
whom a phone is not the one critical piece
of their communication needs.
1403 Digital Deskphone highlights:
• Supports 3 administrable feature buttons
• Each button includes dual LEDs (red, green)
providing explicit status for the user
• Includes fixed feature keys for common
telephone tasks including conference,
transfer, drop, hold, mute
• Includes high-quality speakerphone
• Two-line by 16-character display, white backlit
for easier viewing in all lighting conditions
For Everyday users: the 1408 Digital
Deskphone. Everyday users typically rely on
several forms of communication including
voice and email – and while they require
a quality telephone, their telephone use is
relatively light or straight-forward in nature.
Cubicle workers and sales staff within a
retail store are examples of Everyday users
for whom the 1408 Digital Deskphone
delivers a productivity-enhancing telephone.
1408 Digital Deskphone highlights:
• Supports eight administrable feature buttons
• Each button includes dual LEDs (red, green)
providing explicit status for the user
• Includes several fixed feature keys for
common telephone tasks including
conference, transfer, drop, hold, mute
• Includes high-quality speakerphone
• Supports a broad portfolio of wired and
wireless headsets through its integrated
headset jack
• Large capacity contacts and call
log applications that can enhance
productivity and personalization
• Context sensitive user interface along with
three softkeys and a four-way navigation
cluster – ideal for scrolling through the
local contacts list or call logs
• The three-line by 24-character display
is white backlit for easier viewing in all
lighting conditions
For Navigators: the 1416 Digital Deskphone. The
Avaya 1416 Digital Deskphone is designed for
the Navigator type user. Receptionists, assis-
tants, and managers are examples of Navigator
users – people who answer incom ing calls,
transfer customers to different departments
or extensions, and monitor sev eral line
appearances throughout a typical day. For the
Navigator user, the 1416 Digital Deskphone
pro vides the most one-touch line/feature/speed-
dial buttons without the need to scroll through
on-screen lists.
1416 Digital Deskphone highlights:
• The 1416 Digital
Deskphone supports 16
administrable feature
buttons on the phone
itself – and a 32-button
expansion module provides
access to a total of 48
feature keys or speed dial
buttons
• Each of the buttons features a dual LED
(red, green) providing explicit status for
the user
• For a familiar look and feel, the 1416
Digital Deskphone includes several fixed
feature keys for common telephone tasks
including conference, transfer, drop, hold
and mute
• In addition, the 1416 Digital Deskphone
includes a high-quality speakerphone, and
supports a broad portfolio of wired and
wireless headsets through its integrated
headset jack
• Context sensitive user interface along with
three softkeys and a four-way navigation
cluster – ideal for scrolling through the
local contacts list or call logs
• The viewing angle of the display on the
1416 Digital Deskphone is adjustable and
measures four lines by 24 characters
• Additional caller related information is
dis played with active appearances for
easier call handling
• The display is white backlit for easier
viewing in all lighting conditions
avaya.com

3
Connectivity
1403 1408 1416 Button Module
Avaya Aura™ Communication Manager
✘ ✓ ✓ ✓
Avaya Aura Communication Manager 5.2.1 or later
IP Office
✓ ✓ ✓ ✓
IP Office Release 6.0 or later
Integral Enterprise
✘ ✓ ✓ ✓
E07, IEE2 or later
Features
Key Features 1403 1408 1416
Color Black Black Black
Handset with 9-foot cord Yes Yes Yes
Stand Wedge Dual position flip Dual position flip
Wall-mountable Yes Yes Yes
Adjustable tilt Display No No Yes
Graphical Display size: rows x pixels 128 x 25 pixels 181 x 40 pixels 181 x 56 pixels
# rows x characters (approximate) ~ 2 x 18 ~ 3 x 26 ~ 4 x 26
# Chinese characters (12x12 pixels per character) 2 x 10 3 x 14 4 x 14
Permanently-labelled feature buttons: Speaker, Mute, Volume,
Avaya Menu, Hold, Conference, Transfer, Drop, Redial
Yes Yes Yes
Permanently-labelled feature buttons: Headset, Phone,
Call Log, Contacts, Voicemail Message
No Yes Yes
Permanently-labelled Navigation Cluster (Up/Down, Left/Right, OK) No Yes Yes
Message Waiting Indicator Yes Yes Yes
Administrable Buttons 3 8 16
Contextual softkey buttons No 3 3
Button Module 32 supported No No Yes
Headset supported No Yes Yes
2-way speakerphone Yes Yes Yes
2-wired line interface Yes Yes Yes
Call Control Protocol DCP DCP DCP
Codecs G711 G711 G711
avaya.com

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References to Avaya include the Nortel Enterprise business, which was acquired as of December 18, 2009.
06/11 • LB4440-01
About Avaya
Avaya is a global provider of business collaboration and communications
solutions, providing unified communications, contact centers, data solutions
and related services to companies of all sizes around the world. For more
information please visit www.avaya.com.
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Key Features 1403 1408 1416
Avaya Aura™ Communication Manager
Alias on Communication Manager 5.2.1 and above - 2410 2420
Native support on Communication Manager 6.0 - Yes Yes
Full access to Communication Manager call appearances and features - Yes Yes
Line appearance/feature key buttons - 8 16
Contacts and Call Log application - Yes Yes
Avaya IP Office
Native support on IP Office R6.0 Yes Yes Yes
Full access to IP Office call appearances and features Yes Yes Yes
Line appearance/feature key buttons 3 8 16
Centralized Contacts and Call Log application No Yes Yes
IP Office feature menu with status indication No Yes Yes
Support of IP Office Hot Desking Yes Yes Yes
Avaya Integral Enterprise
Support with E07, IEE2 and above - Yes Yes
Partner/feature/short dial key buttons - 8 16
Learn More
With more than 100 years as a leader in communications, Avaya can help your company maximize productivity with the communications
solutions specific to the needs of your workforce.
To learn more about the 1400 Series Digital Deskphones, contact your Avaya Account Manager, Avaya Authorized partner or visit avaya.com
for white papers, case studies and other information showcasing Avaya solutions in action.