Avaya J100 Series Instruction Manual

Installing and Administering Avaya J100
series IP Phones in an Open SIP
environment
Release 4.0.5
Issue 1
April 2020

© 2020, Avaya Inc.
All Rights Reserved.
Note
Using a cell, mobile, or GSM phone, or a two-way radio in close
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ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD
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“Toll Fraud” is the unauthorized use of your telecommunications
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associated with your system and that, if Toll Fraud occurs, it can
result in substantial additional charges for your telecommunications
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Avaya Toll Fraud intervention
If You suspect that You are being victimized by Toll Fraud and You
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Regulatory Statements
Australia Statements
Handset Magnets Statement:
Danger:
The handset receiver contains magnetic devices that can
attract small metallic objects. Care should be taken to avoid
personal injury.
Industry Canada (IC) Statements
RSS Standards Statement

This device complies with Industry Canada licence-exempt RSS
standard(s). Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference, including
interference that may cause undesired operation of the
device.
Le présent appareil est conforme aux CNR d'Industrie Canada
applicables aux appareils radio exempts de licence. L'exploitation est
autorisée aux deux conditions suivantes:
1. L'appareil ne doit pas produire de brouillage, et
2. L'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible
d'en compromettre le fonctionnement.
Radio Transmitter Statement
Under Industry Canada regulations, this radio transmitter may only
operate using an antenna of a type and maximum (or lesser) gain
approved for the transmitter by Industry Canada. To reduce potential
radio interference to other users, the antenna type and its gain
should be so chosen that the equivalent isotropically radiated power
(EIRP) is not more than that necessary for successful
communication.
Conformément à la réglementation d'Industrie Canada, le présent
émetteur radio peut fonctionner avec une antenne d'un type et d'un
gain maximal (ou inférieur) approuvé pour l'émetteur par Industrie
Canada. Dans le but de réduire les risques de brouillage
radioélectrique à l'intention des autres utilisateurs, il faut choisir le
type d'antenne et son gain de sorte que la puissance isotrope
rayonnée équivalente ne dépasse pas l'intensité nécessaire à
l'établissement d'une communication satisfaisante.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme
NMB-003 du Canada.
Radiation Exposure Statement
This equipment complies with FCC & IC RSS102 radiation exposure
limits set forth for an uncontrolled environment. This equipment
should be installed and operated with minimum distance 20cm
between the radiator & your body. This transmitter must not be co-
located or operating in conjunction with any other antenna or
transmitter.
Cet équipement est conforme aux limites d'exposition aux
rayonnements ISEDétablies pour un environnement non contrôlé.
Cet équipement doit être installé et utilisé avec un minimum de 20
cm de distance entre la source de rayonnement et votre corps.
This product meets the applicable Innovation, Science and Economic
Development Canada technical specifications.
Industry Canada (IC) Statements
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conformeà la norme
NMB-003 du Canada.
This product meets the applicable Innovation, Science and Economic
Development Canada technical specifications.
Japan Statements
Class B Statement
This is a Class B product based on the standard of the VCCI Council.
If this is used near a radio or television receiver in a domestic
environment, it may cause radio interference. Install and use the
equipment according to the instruction manual.
Denan Power Cord Statement
Danger:
Please be careful of the following while installing the
equipment:
• Please only use the connecting cables, power cord, and
AC adapters shipped with the equipment or specified by
Avaya to be used with the equipment. If you use any
other equipment, it may cause failures, malfunctioning,
or fire.
• Power cords shipped with this equipment must not be
used with any other equipment. In case the above
guidelines are not followed, it may lead to death or
severe injury.
本製品を安全にご使用頂くため、以下のことにご注意ください。
•接続ケーブル、電源コード、AC アダプタなどの部品は、必ず
製品に同梱されております添付品または指定品をご使用くだ
さい。添付品指定品以外の部品をご使用になると故障や動作
不良、火災の原因となることがあります。
•同梱されております付属の電源コードを他の機器には使用し
ないでください。上記注意事項を守らないと、死亡や大怪我
など人身事故の原因となることがあります。
México Statement
The operation of this equipment is subject to the following two
conditions:
1. It is possible that this equipment or device may not cause
harmful interference, and
2. This equipment or device must accept any interference,
including interference that may cause undesired operation.
La operación de este equipo está sujeta a las siguientes dos
condiciones:
1. Es posible que este equipo o dispositivo no cause
interferencia perjudicial y
2. Este equipo o dispositivo debe aceptar cualquier
interferencia, incluyendo la que pueda causar su operación
no deseada.
Brazil Statement
Este equipamento não tem direito à proteção contra interferência
prejudicial e não pode causar interferência em sistemas devidamente
autorizados
Power over Ethernet (PoE) Statement
This equipment must be connected to PoE networks without routing
to the outside plant.
U.S. Federal Communications Commission (FCC) Statements
Compliance Statement
The changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate
the equipment.
To comply with the FCC RF exposure compliance requirements, this
device and its antenna must not be co-located or operating to
conjunction with any other antenna or transmitter.
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received,
including interferences that may cause undesired
operation.
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designated to provide reasonable protection against
harmful interferences in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not

installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interferences to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for
help.
Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth
for an uncontrolled environment . This equipment should be installed
and operated with minimum distance of 8 in or 20 cm between the
radiator and your body. This transmitter must not be co-located or
operating in conjunction with any other antenna or transmitter.
ENERGY STAR® compliance statement
As an ENERGY STAR partner, Avaya Inc. has determined that this
product meets the ENERGY STAR guidelines for energy efficiency.
Information on the ENERGY STAR program can be found at
www.energystar.gov. ENERGY STAR and the ENERGY STAR mark
are registered trademarks owned by the U.S. Environmental
Protection Agency.
EU Countries
This device when installed complies with the essential requirements
and other relevant provisions of EMC Directive 2014/30/EU and LVD
Directive 2014/35/EU. A copy of the Declaration may be obtained
from https://support.avaya.com or Avaya Inc., 4655 Great America
Parkway, Santa Clara, CA 95054–1233 USA.
WiFi transmitter
• Frequencies for 2412-2472 MHz, transmit power: 17.8 dBm
• Frequencies for 5180-5240 MHz, transmit power: 19.14 dBm
General Safety Warning
• Use only the Avaya approved Limited Power Source power
supplies specified for this product.
• Ensure that you:
- Do not operate the device near water.
- Do not use the device during a lightning storm.
- Do not report a gas leak while in the vicinity of the leak.
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or otherwise, any license or right in and to the Marks without the
express written permission of Avaya or the applicable third party.
Avaya is a registered trademark of Avaya Inc.
All non-Avaya trademarks are the property of their respective owners.
Linux® is the registered trademark of Linus Torvalds in the U.S. and
other countries.
Device Usage Consent
By using the Avaya device you agree that Avaya, from time to time,
may collect network and device data from your device and may use
such data in order to validate your eligibility to use the device.

Contents
Chapter 1: Introduction.......................................................................................................... 12
Purpose................................................................................................................................ 12
Change history...................................................................................................................... 13
Chapter 2: Avaya J100 Series IP Phones overview............................................................. 15
J100 Series IP Phone models................................................................................................ 15
Button modules..................................................................................................................... 16
Wi-Fi Module......................................................................................................................... 17
Hardware specifications......................................................................................................... 17
Power specifications.............................................................................................................. 19
Supported codecs................................................................................................................. 21
Chapter 3: Initial setup and connectivity.............................................................................. 22
Initial setup checklist.............................................................................................................. 22
Hardware installation............................................................................................................. 23
Installing the wireless module........................................................................................... 23
Wireless Module configuration.......................................................................................... 26
Wall mounting Avaya J100 Series IP Phones..................................................................... 26
Wall mounting Avaya J100 Expansion Module................................................................... 28
Software installation.............................................................................................................. 30
Provisioning Server configuration............................................................................................ 30
Automatic phone provisioning........................................................................................... 30
Automatic phone provisioning using Device Enrollment Services......................................... 31
Disabling DES................................................................................................................. 33
Manual phone provisioning............................................................................................... 33
Phone initialization ................................................................................................................ 37
Cloud configuration................................................................................................................ 38
Configuration through a cloud server................................................................................. 38
Phone setup process on a cloud server............................................................................. 38
Settings file contents on a cloud server............................................................................. 39
MAC address file contents on a cloud server..................................................................... 39
Chapter 4: Open SIP operation modes................................................................................. 40
Broadsoft configuration.......................................................................................................... 42
Broadworks topology....................................................................................................... 42
Broadsoft Device Management......................................................................................... 43
3CX configuration.................................................................................................................. 45
3CX ............................................................................................................................... 45
3CX PnP Provisioning..................................................................................................... 45
TR/87 in 3CX servers...................................................................................................... 46
3CX parameters.............................................................................................................. 47
Chapter 5: Servers, VLAN, and IP configuration................................................................. 48
April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP
environment 6
Comments on this document? [email protected]

Server configuration.............................................................................................................. 48
File Server configuration.................................................................................................. 48
Provisioning Server configuration............................................................................................ 51
Configuration through DHCP.................................................................................................. 51
Setting up a DHCP server................................................................................................ 51
DHCP options................................................................................................................. 52
DHCP site-specific option................................................................................................. 56
Configuration through LLDP................................................................................................... 58
LLDPDU transmitted by the phones.................................................................................. 58
TLV impact on system parameter values........................................................................... 60
Session Traversal Utilities for NAT overview............................................................................ 62
STUN parameters........................................................................................................... 63
Virtual LAN (VLAN)................................................................................................................ 65
VLAN separation............................................................................................................. 65
Configuring an external switch port................................................................................... 67
Exceptions to the VLAN forwarding rules........................................................................... 68
Special considerations..................................................................................................... 68
VLAN parameters............................................................................................................ 68
TCP and UDP ports............................................................................................................... 72
Received packets (destination = SIP phone)...................................................................... 72
Transmitted packets (source = SIP phone)........................................................................ 73
IPv4 and IPv6....................................................................................................................... 74
Configuring IPv4 from the phone menu............................................................................. 75
Configuring IPv4 from the web interface............................................................................ 75
Configuring a DHCP server in the dual and IPv6-only environments.................................... 76
Chapter 6: Phone configuration............................................................................................ 78
Configuring the phone using Administration menu.................................................................... 78
Accessing the Admin menu during phone startup............................................................... 79
Accessing the Admin menu after log in.............................................................................. 79
Accessing the Ethernet IPv4 settings................................................................................ 79
Using the debug mode..................................................................................................... 81
Setting the Ethernet interface control................................................................................ 82
Group identifier............................................................................................................... 82
Setting event logging....................................................................................................... 83
Setting the dial plan on SIP deskphones........................................................................... 84
Restarting the phone....................................................................................................... 86
Configuring Wi-Fi using phone UI..................................................................................... 86
Configuring SIP settings................................................................................................... 87
Setting Site Specific Option Number (SSON)..................................................................... 89
Accessing the View menu................................................................................................ 89
Setting the 802.1x operational mode................................................................................. 92
Updating phone settings and firmware.............................................................................. 93
Resetting system values.................................................................................................. 93
Contents
April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP
environment 7
Comments on this document? [email protected]

Configuring the phone using the web interface......................................................................... 94
Enabling access to web interface of the phone.................................................................. 95
Logging in to the phone web interface............................................................................... 97
Logging out of the phone web interface............................................................................. 98
Password for the phone web interface............................................................................... 98
Changing the default phone web interface password.......................................................... 98
Changing the phone web interface password..................................................................... 99
Viewing the status of the phone configuration.................................................................... 99
Configuring network settings.......................................................................................... 102
Configuring Ethernet settings......................................................................................... 106
Configuring Wi-Fi settings............................................................................................... 111
Configuring SIP settings................................................................................................. 116
Configuring Settings...................................................................................................... 125
Configuring date and time.............................................................................................. 149
Configuring management settings................................................................................... 151
Changing the password of the phone Administrator menu................................................ 155
Debugging.................................................................................................................... 156
Configuring certificates.................................................................................................. 160
Configuring Environment Settings................................................................................... 164
Configuring Background and Screen Saver of the Phone.................................................. 165
Configuring Calendar of the phone.................................................................................. 167
Configuring Multicast Paging.......................................................................................... 168
Setting Pre-configuration of keys.................................................................................... 170
Configuring Softkey....................................................................................................... 172
Configuring Shared Lines............................................................................................... 173
Restarting your phone through web interface................................................................... 175
Resetting the phone to Default....................................................................................... 175
Configuring the phone using the settings file.......................................................................... 176
Contents of the settings file............................................................................................ 176
Modifying the Settings file.............................................................................................. 178
Chapter 7: Feature and application configuration............................................................. 180
Application configuration...................................................................................................... 182
Calendar....................................................................................................................... 182
Contacts list.................................................................................................................. 185
Recents........................................................................................................................ 187
Ringtones..................................................................................................................... 188
Feature configuration........................................................................................................... 193
Active call shortcut keys................................................................................................. 193
Active call soft key configuration..................................................................................... 194
Anywhere and Mobility................................................................................................... 195
BroadWorks advance call control.................................................................................... 196
BroadSoft Xsi support.................................................................................................... 197
Busy Lamp Field........................................................................................................... 199
Contents
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BroadWorks Directory.................................................................................................... 205
BroadWorks Call center................................................................................................. 208
Call Park....................................................................................................................... 213
Call decline policy.......................................................................................................... 214
Call forwarding on a generic SIP server........................................................................... 214
Call forwarding on Broadsoft.......................................................................................... 216
Call Waiting.................................................................................................................. 216
Downloadable directory................................................................................................. 217
Display name configuration............................................................................................ 217
Distinctive Ringing......................................................................................................... 218
Distinctive Alert Waiting Tone......................................................................................... 219
Dynamic Park and Page ............................................................................................... 219
Force HTTP/HTTPS provisioning server credentials......................................................... 221
Flexible Seating............................................................................................................ 224
Group Paging................................................................................................................ 225
Long-term acoustic protection........................................................................................ 225
LDAP Directory............................................................................................................. 226
Multicast Paging............................................................................................................ 233
Prioritization of codecs................................................................................................... 236
Push............................................................................................................................ 237
Push-To-Talk................................................................................................................. 239
Pre-configuration of keys............................................................................................... 239
Phone screen width....................................................................................................... 242
Shared Lines................................................................................................................. 244
Scrolling mode.............................................................................................................. 250
Shared Parking............................................................................................................. 251
Selection of a higher priority line after ending a call.......................................................... 252
Server-initiated Update.................................................................................................. 253
Simultaneous Ring Personal.......................................................................................... 254
WML browser................................................................................................................ 254
Voicemail...................................................................................................................... 256
Chapter 8: Security configurations..................................................................................... 258
Security overview................................................................................................................ 258
Locking and unlocking the phone.......................................................................................... 259
Phone lock configuration parameter...................................................................................... 259
Access control and security.................................................................................................. 260
Geographical restrictions on encryption................................................................................. 261
Certificate management....................................................................................................... 261
Identity certificates......................................................................................................... 262
Trusted certificates........................................................................................................ 263
OCSP trust certificates................................................................................................... 263
Key Usage check for security certificates............................................................................... 264
Key Usage checking configuration.................................................................................. 264
Contents
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Parameter configuration for secure installation....................................................................... 264
Chapter 9: Data Privacy Controls Addendum.................................................................... 267
Purpose.............................................................................................................................. 267
Data categories containing personal data (PD)...................................................................... 267
Personal data human access controls................................................................................... 268
Personal data programmatic or API access controls......................................................... 268
Personal data at rest encryption controls............................................................................... 269
Personal data in transit encryption controls............................................................................ 269
Personal data retention period controls................................................................................. 270
Personal data export controls and procedures....................................................................... 270
Personal data view, modify, delete controls and procedures.................................................... 271
Personal data pseudonymization operations statement.......................................................... 271
Data privacy and secure data processing ............................................................................. 272
Secure mode...................................................................................................................... 272
Configuring secure mode parameter............................................................................... 273
Data privacy........................................................................................................................ 273
Geographical restrictions on encryption................................................................................. 274
Chapter 10: SIP server redundancy configuration............................................................ 276
SIP server redundancy........................................................................................................ 276
Redundancy in generic Open SIP................................................................................... 276
Redundancy in a Broadsoft environment......................................................................... 278
Redundancy in a Netsapiens environment....................................................................... 280
DNS resolution.................................................................................................................... 282
User experience when redundancy is configured................................................................... 283
User interface notification parameter............................................................................... 283
Chapter 11: Backup and restore.......................................................................................... 284
Backup and restore process................................................................................................. 284
Chapter 12: Maintenance..................................................................................................... 286
Phone installation - best practices......................................................................................... 286
Device upgrade process...................................................................................................... 286
Avaya J100 Expansion Module upgrade................................................................................ 287
Upgrading the expansion module.................................................................................... 287
Identifying the device type during phone boot-up.................................................................... 288
Post installation checklist..................................................................................................... 288
Chapter 13: Resources......................................................................................................... 289
Documentation.................................................................................................................... 289
Finding documents on the Avaya Support website........................................................... 289
Avaya Documentation Center navigation......................................................................... 289
Viewing Avaya Mentor videos............................................................................................... 291
Support.............................................................................................................................. 291
Appendix A: Customizable parameters.............................................................................. 292
List of configuration parameters............................................................................................ 292
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List of Wi-Fi configuration parameters................................................................................... 484
Downloadable directory syntax............................................................................................. 488
PHONEKEY parameter values............................................................................................. 489
BLF configuration modes............................................................................................... 494
Nesting of WML elements.................................................................................................... 494
WML syntax specifications for Avaya J100 Series IP Phones............................................ 496
Appendix B: Public CA Certificates.................................................................................... 511
Public CA Certificates.......................................................................................................... 511
Appendix C: Network progress tones overview................................................................ 518
Contents
April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP
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Chapter 1: Introduction
Purpose
This document focuses on preparing Avaya J100 Series IP Phones for installation, initial
administration, and administration tasks.
This document is intended for the administration engineers or support personnel who install,
administer, and maintain Avaya J100 Series IP Phones.
The administration engineers or the support personnel must have the following knowledge and
skills:
Knowledge
• DHCP
• SIP
• 802.1x and VLAN
Skills
Administering and configuring:
• DHCP server
• HTTP or HTTPS server
• Microsoft Exchange Server
April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP
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Change history
Issue Date Summary of changes
Release 3.0 June 2018 • Added Avaya J139 IP Phone specification and features
• Extended Device Enrollment Services description
• Added “Broadsoft Device Management” section
• Added “Feature administration” chapter
• Updated Appendix
• Minor phrasing and spelling improvements throughout the
document
Release 4.0 December 2018 • Extended “Feature administration” chapter
• Extended IPv4 configuration description
• Restructured “Initial setup and connectivity” chapter
• Added “Phone installation” chapter
• Updated Appendix
• Minor phrasing and spelling improvements throughout the
document
Release 4.0.1 April 2019 • Extended “Feature and application configuration” chapter
• Updated Appendix
Release 4.0.2 July 2019 • Extended “Feature and application configuration” chapter
• Updated “Phone configuration” chapter
• Extended “Servers, VLAN, and IP configuration” chapter
• Updated Appendix
Release 4.0.3 October 2019 • Added Avaya J159 IP Phonespecification and features
• Extended “Feature and application configuration” chapter
• Updated “Phone configuration” chapter
• Updated Appendix
Release 4.0.4 January 2020 • Extended “Feature and application configuration” chapter
• Updated “Phone configuration” chapter
• Extended “Servers, VLAN, and IP configuration” chapter
• Updated Appendix
Table continues…
Change history
April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP
environment 13
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Issue Date Summary of changes
Release 4.0.5 April 2020 • Extended “Feature and application configuration” chapter
• Updated “Phone configuration” chapter
• Restructured “Initial set-up and connectivity” chapter
• Extended “Servers, VLAN, and IP configuration” chapter
• Updated Appendix
Introduction
April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP
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Chapter 2: Avaya J100 Series IP Phones
overview
Avaya J100 Series IP Phones provide a range of applications and features for unified
communications. The phones leverage the enterprise IP network and eliminate the need of a
separate voice network. The phones offer superior audio quality with the amplified handsets and
customization with low power requirements in a Session Initiation Protocol (SIP) environment.
Avaya J100 Series IP Phones work with BroadSoft, 3CX, Asterisk, and Generic Open SIP
environments to provide a flexible architecture where you can:
• Make conference calls more efficiently and enhance customer interactions with high-quality
audio.
• Gain access to information quickly through easy-to-read high-resolution displays.
• Create a survivable, scalable infrastructure that delivers reliable performance and flexible
growth as business needs change.
• Increase performance by deploying Gigabit Ethernet within your infrastructure.
• Reduce energy costs by using efficient Power-over-Ethernet (PoE) including sleep mode,
which lowers energy consumption significantly.
• Enhance audio quality by using amplified handset mode.
To connect your phones to the third-party call servers, you must purchase Avaya J100 Series IP
Phones with the Open SIP firmware.
J100 Series IP Phone models
Phone model Description
J129 IP Phone A SIP-based phone with a monochrome display that supports
single line call appearance.
J139 IP Phone A SIP-based phone with a color display that supports four call
appearances with two lines of call display.
Table continues…
April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP
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Phone model Description
J159 IP Phone A SIP-based phone with a color display that supports four call
appearances with two lines of call in the main display.
The secondary quick dial display which is an integrated button
module supports 24 application lines.
J169 IP Phone A SIP-based phone with a grayscale display that supports eight
call appearances with four lines of call display.
The phone can also support up to three button modules each
supporting 24 application lines.
J179 IP Phone A SIP-based phone with a color display that supports eight call
appearances with four lines of call display.
The phone can also support up to three button modules each
supporting 24 application lines.
Button modules
On Avaya J100 Series IP Phones, the number of call appearances and feature / application
buttons can be extended with the JBM24 Button Module (JBM24) and the Avaya J100 Expansion
Module (JEM24).
Note:
The button modules are supported only by Avaya J169/J179 IP Phones.
JBM24 Button Module provides 24 additional lines for incoming calls, outgoing calls, autodialing,
and calling features. The Avaya J100 Expansion Module provides 72 additional lines.
You can connect up to three button modules to Avaya J100 Series IP Phones. Each button
module can be placed in both stand and wall mount positions together with the phone.
Important:
Hot plugging is not supported in Avaya J100 Expansion Module. Connect all the expansion
modules to the phone before connecting the phone to a power source.
The following table shows the number of button modules attached to the phone and the
corresponding number of lines available on JBM24 Button Module / Avaya J100 Expansion
Module:
Button modules Call lines / Features /
Applications
Switching between pages
1 24 / 72 (24 on each page) No / Yes
2 24 No
3 24 No
Avaya J100 Series IP Phones overview
April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP
environment 16
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Note:
When an Avaya J100 Expansion Module is attached to the Avaya J169 IP Phone, the display
screen changes to gray scale.
Wi-Fi Module
The Avaya J100 Wireless Module enables the phone to connect to a wireless network. The phone
displays the Wi-Fi status icon when the Wi-Fi network is in use. If the phone loses connection to
one Wi-Fi network, it continues to operate with another configured wireless network or Ethernet
network. If the phone is connected to Ethernet switch and the Ethernet link goes down, a pop-up
message notifies the user to change network connectivity to Wi-Fi.
Note:
PC port is disabled when Wi-Fi network is used.
Avaya J129 IP Phone, Avaya J159 IP Phone and Avaya J179 IP Phone support the Avaya J100
Wireless Module. The wireless module is an optional component and you can order this module
separately.
The Avaya J100 Wireless Module provides Wi-Fi connectivity for an Avaya J129 IP Phone and
Avaya J159 IP Phone, and Wi-Fi and Bluetooth connectivity for an Avaya J179 IP Phone.
Avaya J100 Series IP Phones SIP software version 2.0.0 and higher supports Wi-Fi. in Avaya
J129 IP Phone and Avaya J179 IP Phone, SIP software version 4.0.4 and higher supports Wi-Fi in
Avaya J159 IP Phone.Avaya J100 Series IP Phones SIP software version 4.0.0 and higher
supports Bluetooth.
Hardware specifications
Avaya J100 Series IP Phones support the following hardware specifications:
Standard J129 J139 J159 J169 J179 JBM24 JEM24
Phone
dimensions
with the
stand in
high position
156 mm
(6.1 in)
Wide x 170
mm (6.7 in)
Deep x
175mm (6.9
in) Tall
179 mm
(7.0 in)
Wide x
170 mm
(6.7 in)
Deep x
177mm
(7.0 in)
Tall
185 mm
(7.3 in)
Wide x 170
mm (6.7 in)
Deep x
224.3mm
(8.8 in) Tall
187 mm
(7.4 in)
Wide x
175 mm
(6.9 in)
Deep x
183 mm
(7.2 in)
Tall
187 mm
(7.4 in)
Wide x 175
mm (6.9
in) Deep x
183 mm
(7.2 in) Tall
88.2 mm
(3.4 in)
Wide x
175 mm
(6.9 in)
Deep x
224.3 mm
(8.8 in)
Tall
115.5 mm
(4.5 in)
Wide x 175
mm (6.9 in)
Deep x
173.64 mm
(6.8 in) Tall
Table continues…
Wi-Fi Module
April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP
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Standard J129 J139 J159 J169 J179 JBM24 JEM24
Phone
dimensions
with the wall
mount
156 mm
(6.1 in)
Wide x 100
mm (3.9 in)
Deep x 198
mm (7.8 in)
Tall
179 mm
(7.0 in)
Wide x
100 mm
(3.9 in)
Deep x
219 mm
(8.6 in)
Tall
185 mm
(7.3 in)
Wide x
98.83 mm
(3.9 in)
Deep x
225.24 mm
(8.9 in) Tall
187 mm
(7.4 in)
Wide x
100 mm
(3.9 in)
Deep x
225 mm
(8.9 in)
Tall
187 mm
(7.4 in)
Wide x 100
mm (3.9
in) Deep x
225 mm
(8.9 in) Tall
88.2 mm
(3.4 in)
Wide x
100 mm
(3.9 in)
Deep x
224.3 mm
(8.8 in)
Tall
115.5 mm
(4.5 in)
Wide x 100
mm (3.9 in)
Deep x
173.64 mm
(6.8 in) Tall
Wall
mountable
Yes Yes Yes Yes Yes Yes Yes
Stand Dual
position
Dual
position
Dual
position
Dual
position
Dual
position
Dual
position
Dual
position
Call
appearance
s
1 4 4 on
primary
display and
24 on
secondary
display
8 8 N/A N/A
Display type Monochrom
e
Color Color Grayscal
e
Color Grayscale Grayscale
and color
Display 2.3”, 128 x
32 pixels
2.8”, 320 x
240 pixels
• 2.8”, 320
x 240
pixels
primary
display.
• 2.4”, 240
x 320
pixels
secondary
display.
3.5”, 320
x 240
pixels
3.5”, 320 x
240 pixels
3.3”, 160 x
320 pixels
4.3”, 272 x
480 pixels
Dual color
call indicator
0 4 4 8 8 0 24
Ethernet
switch
Dual 10/100 Dual
10/100/10
00
Dual
10/100/100
0
Dual
10/100/1
000
Dual
10/100/100
0
N/A N/A
Wi-Fi
support
Yes (as an
optional
module)
No Yes (as an
optional
module)
No Yes, with
an optional
module
N/A N/A
Table continues…
Avaya J100 Series IP Phones overview
April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP
environment 18
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Standard J129 J139 J159 J169 J179 JBM24 JEM24
Soft keys
call control
3 4 4 4 4 N/A two hard
keys to
switch
between
active
pages
Wired
handset
Yes Yes Yes Yes Yes N/A N/A
Amplified
handset
mode
Yes, with
20dB of
gain
Yes, with
20dB of
gain
Yes, with
20dB of
gain
Yes, with
20dB of
gain
Yes, with
20dB of
gain
N/A N/A
Wired
headset
No Yes Yes Yes Yes N/A N/A
Bluetooth
support
No No No No Yes, with
an optional
module
N/A N/A
Expansion
module
capable
No No No Yes (3) Yes (3) N/A N/A
Optional DC
power
Yes1Yes Yes Yes Yes N/A N/A
PoE2Yes Yes Yes Yes Yes N/A N/A
USB port No No Yes No No No No
Power specifications
Avaya J100 Series IP Phones can be powered using Power over Ethernet (PoE) or a 5V DC
adapter. You must purchase the power adapter separately.
Avaya J100 Series IP Phones are ENERGY STAR® compliant.
Important:
• Avaya J129 IP Phone, Avaya J159 IP Phone, and Avaya J179 IP Phone support the
wireless module.
• Avaya J139 IP Phone is a Class 1 device and does not support peripherals.
• Avaya J159 IP Phone supports an USB device.
1Optional DC power is available in J129D03A and later hardware models. J129D01A and J129D02A do not support
optional DC power.
2PoE can be supplied from one of the following:
• Data switch
• in-line PoE injector such as Avaya GSPPoE
Power specifications
April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP
environment 19
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• Avaya J169 IP Phone supports three JBM24 Button Modules or two Avaya J100
Expansion Modules on PoE. For additional button modules, use 5V DC power adapter.
• Avaya J179 IP Phone supports two JBM24 Button Modules or one Avaya J100
Expansion Module on PoE. For additional button modules, use 5V DC power adapter.
Note:
The simultaneous connection of JBM24 Button Module and Avaya J100 Expansion
Module is not supported.
• If you are using a power adapter, disable PoE on the Ethernet connection.
The following table provides the LLDP power measurement of the phones, adjuncts, and
peripherals.
Phone model Avaya standard power measurements (in Watts) Energy Star (in
Watts)
Conservation Typical Maximum Standby
J129 1.26 1.31 1.64 1.04
J139 1.40 1.67 2.24 1.55
J159 1.75 2.32 3.03 -
J169 1.72 1.84 2.34 1.85
J179 1.74 2.10 2.71 1.85
JBM24 0.19 0.69 1.35 NA
JEM24 1.70 1.90 2.00 NA
Wi-Fi/BT module 0.90 0.90 0.90 NA
USB device (PoE
slide switch in L
position)
0.5 0.5 0.5 NA
USB device (PoE
slide switch in H
position)
1.25 1.25 1.25 NA
The power requirements of the phone vary depending on the connected peripherals. The following
table provides the correlation between the connected peripherals and power requirements.
Phone model PoE Class
J129 • IEEE 802.3af PoE Class 1 device.
J139 • IEEE 802.3af PoE, Class 1 device.
Table continues…
Avaya J100 Series IP Phones overview
April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP
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