DMX Lighting Troubleshooting
If you have a pro lem with your DMX light effect, please consult the trou leshooting section for possi le
solutions. If, after consulting this section, the pro lem remains unresolved, please contact your dealer for
more information and/or help.
This trou leshooting section contains information on how to solve the most common DMX light effect
pro lems, ut it does not and cannot cover every eventuality. It is possi le that you won't find your pro lem,
cause and solution in this section due to differences etween various connecting devices.
Problem Possible cause Solution
The device can not e turned on. A fuse is lown Check the fuse to rule out if it is
lown or not. If it is lown, replace
it with a new fuse of the same type
and class.
Power ca le not plugged in Check if the power ca le is
properly connected to the device
andplugged into an active power
socket.
The device is not reacting to DMX
signals
Incorrect DMX start address Check if the device has een set
to the correct DMX start address
DMX controller is set to ‘Blackout’ Make sure the ‘Blackout’ function
on the DMX controller is not
activated
Make sure the polarity switch on
the DMX controller is set correctly
Try to reverse the DMX polarity
switch on the DMX controller.
The device is not reacting, there is
no DMX signal indication
Make sure the XLR ca les are
connected properly and are not
defective. Replace if necessary.
The device does not react to
sound/music
Incorrect operation mode Make sure the sound-activated
mode has een selected.
The internal microphone sensitivity
is too low
Check the microphone sensitivity
level and increase it if necessary.
The speaker is too far away, or is
not producing enough low tones
Place the light effect closer to a
speaker (or vice versa) and/or
increase the low-frequency level.
The uilt-in microphone is not
triggered y high tones.
The amount of projected light is
minimal
Dirty or dusty optics Clean the lens and/or other optics.
Dimmer is not completely open Check if the dimmers on the
spotlights themselves and/or if the
master dimmer is completely open.
The DMX signal appears to e
interrupted and some devices are
flashing or ehaving strangely
Damaged/defective ca les Check and replace the DMX
ca les if necessary.
Power interference on the DMX
signal
Avoid connecting signal ca les
parallel to power ca les.
DMX terminator missing Close the DMX circle with a DMX
terminator
De informatie in deze gebruiksaanwijzing kan gewijzigd worden zonder verdere notificatie.
Versie: 1.0 Aanmaakdatum en initialen auteur: 21-09-2019 RV Revisiedatum en initialen auteur: -