Azkoyen Zensia User manual

User’s Manual
Hot Drink Vending Machines
«Zensia»
MANUAL REFERENCIA: 81039340; EDICIÓN 09/2017

User Manual ZENSIA
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User Manual ZENSIA
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INDEX
CAUTIONS................................................................................................................................................................ 4
CHAPTER 1. GENERAL CHARACTERISTICS....................................................................................................... 7
1.1.- D ESCRIPTION OF THE NOVARA LINE ............................................................................................................... 7
1.2.- M AIN CHARACTERISTICS ................................................................................................................................... 7
1.3.- D ESCRIPTION OF THE MAIN COMPONENTS ......................................................................................................... 9
CHAPTER 2. INSTALLATION AND STARTING UP ............................................................................................. 13
2.1.- E LECTRICAL I NSTALLATION ............................................................................................................................. 13
2.2.- W ATER INLET ................................................................................................................................................ 13
2.3.- L EVELLING .................................................................................................................................................... 13
2.4.- S TARTING UP ................................................................................................................................................. 13
2.5.- I NSTALLATION OF THE PAYMENT SYSTEMS ....................................................................................................... 13
2.6.- C HANGING THE PRODUCT AND PRICE SIGN ................................................................................................... 14
2.7. I NSTALLATION OF OPTIONAL KITS AT THE BASE OF THE MACHINE ........................................................................ 14
2.8. - L OAD LEVEL LABELS OF THE HOPPERS ........................................................................................................... 14
CHAPTER 3. FILLING THE MACHINE.................................................................................................................. 15
3.1.- I NITIAL FILLING WITH SOLUBLE PRODUCT ......................................................................................................... 15
3.2.- F ILLING WITH COFFEE BEANS .......................................................................................................................... 15
3.3.- F ILLING WITH CUPS ........................................................................................................................................ 16
3.4.- F ITTING THE HYGIENE PARTS .......................................................................................................................... 17
3.5.- F ILLING THE RETURNER TUBES ....................................................................................................................... 17
3.6.- I NITIAL FILLING WITH WATER ........................................................................................................................... 17
3.7.- I NITIAL PROGRAMMING ................................................................................................................................... 18
CHAPTER 4. CONFIGURATION AND PROGRAMMING...................................................................................... 19
4.1.- W HAT IS PROGRAMMING ? .............................................................................................................................. 19
4.2.- P ROGRAMMING CONTROL UNIT ....................................................................................................................... 19
4.3.- D IRECT ACCESS TO A FUNCTION ..................................................................................................................... 20
4.4.- L IST OF FUNCTIONS ........................................................................................................................................ 20
4.5.- S ERVICE PROGRAMMING ................................................................................................................................ 22
CHAPTER 5. ANOMALY CONTROL AND MAINTENANCE................................................................................. 25
5.1.- R ESET .......................................................................................................................................................... 25
5.2.- P OSSIBLE INCIDENTS DURING A SERVICE ......................................................................................................... 25
5.3.- S ERVICE M ETERS .......................................................................................................................................... 25
5.4.- D ISASSEMBLY OF THE COFFEE BEAN UNIT ....................................................................................................... 25
5.4.2.- A DJUSTMENTS AND REGULATION ................................................................................................................. 26
CHAPTER 6. CLEANING THE MACHINE. ........................................................................................................... 29
6.1.- C OMPONENTS THAT REQUIRE REGULAR CLEANING .......................................................................................... 30
6.2.- C LEANING OF THE SUGAR CHUTE ( ESPRESSO MACHINES )................................................................................. 31
6.3 - C LEAN THE SERVICE COMPARTMENT ............................................................................................................... 31
6.4.- C LEANING CYCLE FOR THE GROUP BREWING CHAMBER ................................................................................... 31
6.4.- C LEANING THE TEA BREWER ( ON MACHINES THAT INCORPORATE IT )................................................................. 32
6.5.- R EFITTING THE TEA BREWER .......................................................................................................................... 33
6.6.- F ILTER BELT REMOVAL AND REPLACEMENT ...................................................................................................... 33
6.5.- D ETECTION OF WASTE LEVEL .......................................................................................................................... 34
6.6.- E XTERIOR CLEANING ...................................................................................................................................... 34
6.7.- C LEANING THE PAYOUT UNIT .......................................................................................................................... 34

User Manual ZENSIA
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CAUTIONS
General
BEFORE USING THIS DISPENSER, THIS MANUAL MUST BE READ CAREFULLY. This manual is an
integral part of the machine, and as such, it must always remain inside the same so that it may be
consulted at any time.
This automatic dispenser has been designed and built in accordance with all safety legislation in force.
AZKOYEN hereby guarantees that these machines comply with the following directives:
CE Low Voltage Directive DBT 73/23/CEE and its amendments
CE Electromagnetic Compatibility Directive EMC 89/336/CEE and its amendments
CE Machinery Directive 2006/42/EC and its amendments
This document contains private property information protected by legislation on intellectual property. All
rights are hereby reserved. No part of this document may be photocopied, reproduced or translated
without the prior written consent of AZKOYEN.
AZKOYEN hereby declines all liability for damages caused to persons or things as a result of the
following:
oIncorrect installation.
oInadequate electrical and/or hydraulic installation.
oDeficient cleaning or maintenance.
oIncorrect use of the machine.
oUsing non-original replacement parts or making unauthorised modifications
AZKOYEN hereby reserves the right to introduce, without prior notice, all improvements to this model
derived from its constant research.
This appliance is not designed to be used by persons (including children) with reduced physical, sensory
or mental capabilities, lack of experience or knowledge, unless they are supervised or have been
instructed in its use by somebody responsible for their safety. Children should be supervised to ensure
that they do not play with the appliance. Section 7.12 of EN60335.
Given the characteristics of some food products, these may lead to incorrect operation of the machine if
used beyond the parameters of temperature and relative humidity recommended in this manual.
If it is necessary to move the machine avoid:
oTipping the machine
oDragging or lifting it with some kind of pulling system (rope, straps, etc.).
oShaking or striking the machine, no matter whether it is in protective wrapping or not.
Installation
These machines are designed EXCLUSIVELY FOR INDOOR USE. They must not be installed in places
that may be exposed to sprayed water, and they likewise must not be cleaned using sprayed water.
The machine should be installed in locations that meet the recommendations of temperature, electrical
and water installations, weights, etc., in this manual and performed by qualified personnel.
The plug of the machine has an earth connection. The outlet must be connected to a good earth
connection and must be located in an accessible position once the machine is installed.
THE INSTALLATION AND OPERATIONS REQUIRED FOR INITIAL START-UP OF THESE
MACHINES MUST BE PERFORMED BY QUALIFIED PERSONNEL.
Mantenaice
The user or person responsible for refilling and cleaning the device must follow the instructions set forth in
this manual.
For refilling, only use food products prepared specifically for these kinds of vending machines. Do not
touch the product with your hands, and prevent liquids from falling inside the product hoppers.

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All elements that require tools to be disassembled must only be handled by qualified technical personnel.
Water must be prevented from freezing in the interior of the machine. If any maintenance task is going to
performed and the machine is going to be disconnected for a long period of time, the boiler must be
emptied.
Electrical
THE MACHINE HAS COMPONENTS THAT OPERATE AT DANGEROUS VOLTAGES. DO NOT
DISCONNECT ANY COMPONENT. ONLY TECHNICAL SERVICE IS AUTHORISED
Ensure that the electrical installation, the outlet and the automatic circuit breaker have the appropriate
sizes for machine consumption.
Symbols used on the machine
This symbol on a label indicates if you need more information, you can be found in the User
Manual.
FOR ANY ADDITIONAL INFORMATION THAT IS NOT SPECIFIED HEREIN CONTACT
YOUR DISTRIBUTOR OR ACCESS THE TECHNICAL MANUAL FROM AZKOYEN'S
OFFICIAL WEBPAGE

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User Manual ZENSIA
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Hot Drink Vending Machines
ZENSIA Instant & Espresso
CHAPTER 1. GENERAL CHARACTERISTICS
1.1.- Description of the NOVARA line
The AZKOYEN ZENSIA range of machines are coffee and instant drinks dispensers which
have been specially designed for use in medium-to-high consumption areas such as waiting
rooms, offices, factories, etc...
All the machines can be the INSTANT versions that only use soluble products, or the
ESPRESSO versions, which are equipped with a brewer for preparing espresso coffee using
coffee beans.
Configurations of the ZENSIA range (plan view)
Instant Espresso Instant+Fresh brew
1.2.- Main characteristics
Dimensions (mm)
Depth 660
Height 1830
Width 600
Weight (kg) – Instant/Espresso 165/180
Technical specifications
Voltage See characteristics plate (+6%/-10%)
Maximum impedance (at the connec. point) Zmax = 0,28Ω
Maximum consumption Instant -> 2.300 W
Espresso -> 1100 – 1500

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Characteristics of the water supply system
Types of water service connections Water supply system, stand-alone
on stand or with an incorporated
tank.
Min. pressure of the water supply system min. 0,098 Mpa.; Max. 0,98 Mpa
Curb cock diameter ¾” M
Boiler capacity 2,8 l. (Instant) / 0,7 l. (Espresso)
Cups
Min./max. dimensions of the cups 70 or 73 mm in diameter
Cup capacity 700
Products and serving selection system
Max. number of soluble product hoppers 6 ÷ 8
Capacity per soluble product hopper 6 l.
Number of selections 15
Number of pre-selections 5
Cash collection and change return mechanisms
Coins payout unit or mechanism Coin validator (exact change) or EXECUTIVE
a compatible MDB/ICP.
Accepted coins Depending on the payout unit or validator
installed
Other characteristics
Maximum working inclination 2º (on any axis)
Sound level <80 dB(A)
Optimum exterior temper. Environment > 1ºC - <40ªC; <80% Rel. hum.

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1.3.- Description of the main components
Fig. 1 – General view
1 Cabinet
2 Coffee bean hopper (espresso model)
3 Soluble product hoppers
4 Espresso coffee unit (espresso model)
5 Gum collector
6 Coffee bean tanks (espresso model)
7 Liquid waste tank
8 Coin box
9 Sugar module door (espresso model or
instant option)
10 Blade extractor (espresso model or
instant option)
11 Coin system
12 Programmation module
13 Cup extractor/container module
14 Coin inlet slot
15 Coin return button
16 Coin return box
17 Information screen
18 Pre-Selection buttons
19 Selection button
20 Serving compartment
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7
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1
2
3
4
5
Fig. 2 - Coffee unit
1 Hopper
2 Hopper flow gate
3 Dosage measure
4 Upper piston
5 Unit securing lever
6 Lower unit
7 Manual positioning andel
8 Doser
EL60 Grinder
M03 Grinder
Fig. 3 - Cup container
1 Cup container cover
2 Cup container
3 Positioner switch lever
4 Dispensing switch
1 Cup dispenser
1
2
3
4
5
6
7
2
3
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