Bestway 58623E User manual

58623E
OWNER’S MANUAL
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OWNER’S MANUAL
IMPORTANT SAFETY
INSTRUCTIONS
When installing and using this
electrical equipment, basic
safety precautions should
always be followed, including
the following:
READ AND FOLLOW ALL
INSTRUCTIONS
WARNING:
- This is not a TOY. Children should be kept
out of reach from this robot and its
accessories.
- Never allow children to operate this product.
- This robot is not intended for use by
someone with reduced physical, sensory
or mental capabilities or a lack of
experience and knowledge unless they
have been given instructions concerning
the appliance and are under supervision
of the person responsible for their safety.
- Make sure the robot is fully immersed in
the water before operation. The minimum
water level required to operate the robot
must reach above the swivel head of the
robot. Operating the robot when it is not
immersed in the water correctly could
damage the unit and void the warranty
as a result.
- Maximum operating depth in water is
10 ft. (3 meters).
- Operating water temperature:
5°C (41°F) - 35°C (95°F).
- Only use the detachable supply unit
(external adaptor) provided with this
robot to charge the battery.
-
Detachable supply unit
(external adaptor).
- This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities,
or lack of experience and knowledge,
unless they have been given supervision
or instruction concerning use of the appliance
by a person responsible for their safety.
Children should be supervised to ensure
that they do not play with the appliance.
- Connect the external adaptor to a power
source through a residential current
device (RCD) / a ground fault circuit
interrupter (GFCI). If in doubt, consult a
qualified professional electrician.
- Do not use this robot if any damage is
detected.
- Replace damaged parts as soon as
possible. Only use parts certified by the
distributor or manufacturer.
- Turn off the robot, disconnect the
external adaptor from the power source,
and unplug the external adaptor from the
charging base, before detaching the
robot from the charging base.
- Disconnect the robot from the supply
mains and make sure the robot is power
OFF prior to servicing it such as cleaning
the filter and swivel smoothing-ring.
- The battery installed is a rechargeable
Li-ion battery pack. Never attempt to
replace it.
- The robot is only to be recharged with
external adaptor and charging base
delivered with this product.
- DO NOT handle the robot, external adaptor
and charging base while it is charging
with wet limbs and without shoes.
- You should not operate this robot when
people/pets are present in the water.
- DO NOT use this robot without an intact
filter in place, otherwise your warranty
will be voided as a result.
- Suction entrapment hazard: This robot
generates suction. Do not allow hair,
body, and any loose parts of your
clothing to make contact with the suction
hole of the robot during its operation.
- Never insert body parts, clothing and
3
other objects into the openings and
moving parts of the robot.
- DO NOT use this robot to pick up any toxic
substance, flammable and combustible
liquids such as gasoline, and in the
presence of explosive or flammable fumes.
- Under no circumstances should you
attempt to disassemble the robot and
replace the impeller, motor, and battery
by yourself.
- Never insert fingers and any object to
touch the impeller.
- This robot shall not be used by children.
- The battery must be removed from the
robot before it is scrapped.
- This robot contains a battery that are
only to be removed by skilled persons.
- The robot must be disconnected from the
supply mains as the battery is removed.
- For detail regarding battery dsiposal,
refer to the section “Battery Disposal” in
this manual.
- The battery must be disposed safely in
accordance with local ordinances or
regulations.
- The robot contains a maintenance-free,
rechargeable lithium-ion battery pack,
which must be disposed properly.
Recycling is required; please contact
your local authorities for more information.
- External adaptor and charging base:
• Never use the external adaptor and
charging base for anything other than
charging the battery of the robot that is
supplied in the same pack.
• The external adaptor and charging
base should not be used outdoors, nor
should it be exposed to rain, humidity,
any liquid or heat.
• The transformer (or external adaptor) is
to be located outside zone 1.
• Keep the external adaptor and charging
base out of reach of children.
• Never use the external adaptor and
charging base if any damage is detected.
• DO NOT handle the external adaptor
and charging base with wet hands.
• Keep the external adaptor disconnected
from power when it is not in use.
• Never attempt to open the external
adaptor.
• If the supply cord is damaged, it must be
replaced by the manufacturer, its service
agent or an equally-qualified person in
order to prevent hazards of any kind.
• Make sure the robot is completely dry
before charging.
CAUTION!
- This robot is designed for underwater
use only; it is not an all-purpose vacuum
cleaner. DO NOT attempt to use it to
clean anything other than your pool.
- Use only original accessories delivered
with this product.
- DO NOT use this robot right after
pool-shocking. It is recommended to first
leave the pool circulating for at least
24-48 hours.
- If you are planning on using the robot in
a saltwater pool, make sure all salt are
dissolved before placing it into the water.
- It is not recommended to use this robot
with another automatic cleaner/cleaner
simultaneously.
- Avoid picking up hard, sharp objects with
this product which may damage the robot
and filter.
- To avoid damaging the external adaptor
and charging base, do not attempt to carry
the robot by the cable of external adaptor
or pull the cable to disconnect it from the
power source and charging base.
- Charge the robot indoors in a clean, dry
area with good ventilation and away from
sunlight.
- DO NOT leave the robot charged for over
10 hours.
- If the robot will not be used for an
extended period, detach it from the
charging base and use a damp cloth to
clean and dry the robot and its
accessories. Make sure to charge the
robot to about 30% to 50% of the battery
capacity before it is stored. Store in a
well-ventilated area away from sunlight,
heat, ignition sources, pool chemicals,
and children. Recharge the robot every
three months.
- All actions concerning the disassembly of
the swivel head (ie. battery disposal) can
only be carried by an authorized technician.
- This device complies with part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and (2) this device must
accept any interference received,
including interference that may cause
undesired operation.
WARNING: Any changes or
modifications to this unit not expressly
approved by the party responsible for
compliance could void the user’s authority
to operate the equipment.
NOTE: This equipment has been
tested and found to comply with the limits
for a Class B digital device, pursuant to
part 15 of the FCC Rules.
These limits are designed to provide
reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses and can
radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference
to radio communications. However, there
is no guarantee that interference will not
occur in a particular installation. If this
equipment does cause harmful interference
to radio or television reception, which can
be determined by turning the equipment
off and on, the user is encouraged to try to
correct the interference by one or more of
the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the
equipment and receiver.
- Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
- Consult the dealer or an experienced
radio/ TV technician for help.
Above warnings and cautions are not
intended to incorporate all possible
instances for risks and / or severe
injuries. Pool / spa owners should always
exercise extra caution and common sense
when utilizing the product.
SAVE THESE
INSTRUCTIONS

OWNER’S MANUAL
IMPORTANT SAFETY
INSTRUCTIONS
When installing and using this
electrical equipment, basic
safety precautions should
always be followed, including
the following:
READ AND FOLLOW ALL
INSTRUCTIONS
WARNING:
- This is not a TOY. Children should be kept
out of reach from this robot and its
accessories.
- Never allow children to operate this product.
- This robot is not intended for use by
someone with reduced physical, sensory
or mental capabilities or a lack of
experience and knowledge unless they
have been given instructions concerning
the appliance and are under supervision
of the person responsible for their safety.
- Make sure the robot is fully immersed in
the water before operation. The minimum
water level required to operate the robot
must reach above the swivel head of the
robot. Operating the robot when it is not
immersed in the water correctly could
damage the unit and void the warranty
as a result.
- Maximum operating depth in water is
10 ft. (3 meters).
- Operating water temperature:
5°C (41°F) - 35°C (95°F).
- Only use the detachable supply unit
(external adaptor) provided with this
robot to charge the battery.
-
Detachable supply unit
(external adaptor).
- This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities,
or lack of experience and knowledge,
unless they have been given supervision
or instruction concerning use of the appliance
by a person responsible for their safety.
Children should be supervised to ensure
that they do not play with the appliance.
- Connect the external adaptor to a power
source through a residential current
device (RCD) / a ground fault circuit
interrupter (GFCI). If in doubt, consult a
qualified professional electrician.
- Do not use this robot if any damage is
detected.
- Replace damaged parts as soon as
possible. Only use parts certified by the
distributor or manufacturer.
- Turn off the robot, disconnect the
external adaptor from the power source,
and unplug the external adaptor from the
charging base, before detaching the
robot from the charging base.
- Disconnect the robot from the supply
mains and make sure the robot is power
OFF prior to servicing it such as cleaning
the filter and swivel smoothing-ring.
- The battery installed is a rechargeable
Li-ion battery pack. Never attempt to
replace it.
- The robot is only to be recharged with
external adaptor and charging base
delivered with this product.
- DO NOT handle the robot, external adaptor
and charging base while it is charging
with wet limbs and without shoes.
- You should not operate this robot when
people/pets are present in the water.
- DO NOT use this robot without an intact
filter in place, otherwise your warranty
will be voided as a result.
- Suction entrapment hazard: This robot
generates suction. Do not allow hair,
body, and any loose parts of your
clothing to make contact with the suction
hole of the robot during its operation.
- Never insert body parts, clothing and
other objects into the openings and
moving parts of the robot.
- DO NOT use this robot to pick up any toxic
substance, flammable and combustible
liquids such as gasoline, and in the
presence of explosive or flammable fumes.
- Under no circumstances should you
attempt to disassemble the robot and
replace the impeller, motor, and battery
by yourself.
- Never insert fingers and any object to
touch the impeller.
- This robot shall not be used by children.
- The battery must be removed from the
robot before it is scrapped.
- This robot contains a battery that are
only to be removed by skilled persons.
- The robot must be disconnected from the
supply mains as the battery is removed.
- For detail regarding battery dsiposal,
refer to the section “Battery Disposal” in
this manual.
- The battery must be disposed safely in
accordance with local ordinances or
regulations.
- The robot contains a maintenance-free,
rechargeable lithium-ion battery pack,
which must be disposed properly.
Recycling is required; please contact
your local authorities for more information.
- External adaptor and charging base:
• Never use the external adaptor and
charging base for anything other than
charging the battery of the robot that is
supplied in the same pack.
• The external adaptor and charging
base should not be used outdoors, nor
should it be exposed to rain, humidity,
any liquid or heat.
• The transformer (or external adaptor) is
to be located outside zone 1.
• Keep the external adaptor and charging
base out of reach of children.
• Never use the external adaptor and
charging base if any damage is detected.
• DO NOT handle the external adaptor
and charging base with wet hands.
• Keep the external adaptor disconnected
from power when it is not in use.
• Never attempt to open the external
adaptor.
• If the supply cord is damaged, it must be
replaced by the manufacturer, its service
agent or an equally-qualified person in
order to prevent hazards of any kind.
• Make sure the robot is completely dry
before charging.
CAUTION!
- This robot is designed for underwater
use only; it is not an all-purpose vacuum
cleaner. DO NOT attempt to use it to
clean anything other than your pool.
- Use only original accessories delivered
with this product.
- DO NOT use this robot right after
pool-shocking. It is recommended to first
leave the pool circulating for at least
24-48 hours.
- If you are planning on using the robot in
a saltwater pool, make sure all salt are
dissolved before placing it into the water.
- It is not recommended to use this robot
with another automatic cleaner/cleaner
simultaneously.
- Avoid picking up hard, sharp objects with
this product which may damage the robot
and filter.
- To avoid damaging the external adaptor
and charging base, do not attempt to carry
the robot by the cable of external adaptor
or pull the cable to disconnect it from the
power source and charging base.
- Charge the robot indoors in a clean, dry
area with good ventilation and away from
sunlight.
- DO NOT leave the robot charged for over
10 hours.
- If the robot will not be used for an
extended period, detach it from the
charging base and use a damp cloth to
clean and dry the robot and its
4
accessories. Make sure to charge the
robot to about 30% to 50% of the battery
capacity before it is stored. Store in a
well-ventilated area away from sunlight,
heat, ignition sources, pool chemicals,
and children. Recharge the robot every
three months.
- All actions concerning the disassembly of
the swivel head (ie. battery disposal) can
only be carried by an authorized technician.
- This device complies with part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and (2) this device must
accept any interference received,
including interference that may cause
undesired operation.
WARNING: Any changes or
modifications to this unit not expressly
approved by the party responsible for
compliance could void the user’s authority
to operate the equipment.
NOTE: This equipment has been
tested and found to comply with the limits
for a Class B digital device, pursuant to
part 15 of the FCC Rules.
These limits are designed to provide
reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses and can
radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference
to radio communications. However, there
is no guarantee that interference will not
occur in a particular installation. If this
equipment does cause harmful interference
to radio or television reception, which can
be determined by turning the equipment
off and on, the user is encouraged to try to
correct the interference by one or more of
the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the
equipment and receiver.
- Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
- Consult the dealer or an experienced
radio/ TV technician for help.
Above warnings and cautions are not
intended to incorporate all possible
instances for risks and / or severe
injuries. Pool / spa owners should always
exercise extra caution and common sense
when utilizing the product.
SAVE THESE
INSTRUCTIONS

Part List
OWNER’S MANUAL
IMPORTANT SAFETY
INSTRUCTIONS
When installing and using this
electrical equipment, basic
safety precautions should
always be followed, including
the following:
READ AND FOLLOW ALL
INSTRUCTIONS
WARNING:
- This is not a TOY. Children should be kept
out of reach from this robot and its
accessories.
- Never allow children to operate this product.
- This robot is not intended for use by
someone with reduced physical, sensory
or mental capabilities or a lack of
experience and knowledge unless they
have been given instructions concerning
the appliance and are under supervision
of the person responsible for their safety.
- Make sure the robot is fully immersed in
the water before operation. The minimum
water level required to operate the robot
must reach above the swivel head of the
robot. Operating the robot when it is not
immersed in the water correctly could
damage the unit and void the warranty
as a result.
- Maximum operating depth in water is
10 ft. (3 meters).
- Operating water temperature:
5°C (41°F) - 35°C (95°F).
- Only use the detachable supply unit
(external adaptor) provided with this
robot to charge the battery.
-
Detachable supply unit
(external adaptor).
- This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities,
or lack of experience and knowledge,
unless they have been given supervision
or instruction concerning use of the appliance
by a person responsible for their safety.
Children should be supervised to ensure
that they do not play with the appliance.
- Connect the external adaptor to a power
source through a residential current
device (RCD) / a ground fault circuit
interrupter (GFCI). If in doubt, consult a
qualified professional electrician.
- Do not use this robot if any damage is
detected.
- Replace damaged parts as soon as
possible. Only use parts certified by the
distributor or manufacturer.
- Turn off the robot, disconnect the
external adaptor from the power source,
and unplug the external adaptor from the
charging base, before detaching the
robot from the charging base.
- Disconnect the robot from the supply
mains and make sure the robot is power
OFF prior to servicing it such as cleaning
the filter and swivel smoothing-ring.
- The battery installed is a rechargeable
Li-ion battery pack. Never attempt to
replace it.
- The robot is only to be recharged with
external adaptor and charging base
delivered with this product.
- DO NOT handle the robot, external adaptor
and charging base while it is charging
with wet limbs and without shoes.
- You should not operate this robot when
people/pets are present in the water.
- DO NOT use this robot without an intact
filter in place, otherwise your warranty
will be voided as a result.
- Suction entrapment hazard: This robot
generates suction. Do not allow hair,
body, and any loose parts of your
clothing to make contact with the suction
hole of the robot during its operation.
- Never insert body parts, clothing and
other objects into the openings and
moving parts of the robot.
- DO NOT use this robot to pick up any toxic
substance, flammable and combustible
liquids such as gasoline, and in the
presence of explosive or flammable fumes.
- Under no circumstances should you
attempt to disassemble the robot and
replace the impeller, motor, and battery
by yourself.
- Never insert fingers and any object to
touch the impeller.
- This robot shall not be used by children.
- The battery must be removed from the
robot before it is scrapped.
- This robot contains a battery that are
only to be removed by skilled persons.
- The robot must be disconnected from the
supply mains as the battery is removed.
- For detail regarding battery dsiposal,
refer to the section “Battery Disposal” in
this manual.
- The battery must be disposed safely in
accordance with local ordinances or
regulations.
- The robot contains a maintenance-free,
rechargeable lithium-ion battery pack,
which must be disposed properly.
Recycling is required; please contact
your local authorities for more information.
- External adaptor and charging base:
• Never use the external adaptor and
charging base for anything other than
charging the battery of the robot that is
supplied in the same pack.
• The external adaptor and charging
base should not be used outdoors, nor
should it be exposed to rain, humidity,
any liquid or heat.
• The transformer (or external adaptor) is
to be located outside zone 1.
• Keep the external adaptor and charging
base out of reach of children.
• Never use the external adaptor and
charging base if any damage is detected.
• DO NOT handle the external adaptor
and charging base with wet hands.
• Keep the external adaptor disconnected
from power when it is not in use.
• Never attempt to open the external
adaptor.
• If the supply cord is damaged, it must be
replaced by the manufacturer, its service
agent or an equally-qualified person in
order to prevent hazards of any kind.
• Make sure the robot is completely dry
before charging.
CAUTION!
- This robot is designed for underwater
use only; it is not an all-purpose vacuum
cleaner. DO NOT attempt to use it to
clean anything other than your pool.
- Use only original accessories delivered
with this product.
- DO NOT use this robot right after
pool-shocking. It is recommended to first
leave the pool circulating for at least
24-48 hours.
- If you are planning on using the robot in
a saltwater pool, make sure all salt are
dissolved before placing it into the water.
- It is not recommended to use this robot
with another automatic cleaner/cleaner
simultaneously.
- Avoid picking up hard, sharp objects with
this product which may damage the robot
and filter.
- To avoid damaging the external adaptor
and charging base, do not attempt to carry
the robot by the cable of external adaptor
or pull the cable to disconnect it from the
power source and charging base.
- Charge the robot indoors in a clean, dry
area with good ventilation and away from
sunlight.
- DO NOT leave the robot charged for over
10 hours.
- If the robot will not be used for an
extended period, detach it from the
charging base and use a damp cloth to
clean and dry the robot and its
accessories. Make sure to charge the
robot to about 30% to 50% of the battery
capacity before it is stored. Store in a
well-ventilated area away from sunlight,
heat, ignition sources, pool chemicals,
and children. Recharge the robot every
three months.
- All actions concerning the disassembly of
the swivel head (ie. battery disposal) can
only be carried by an authorized technician.
- This device complies with part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and (2) this device must
accept any interference received,
including interference that may cause
undesired operation.
WARNING: Any changes or
modifications to this unit not expressly
approved by the party responsible for
compliance could void the user’s authority
to operate the equipment.
NOTE: This equipment has been
tested and found to comply with the limits
for a Class B digital device, pursuant to
part 15 of the FCC Rules.
These limits are designed to provide
reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses and can
radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference
to radio communications. However, there
is no guarantee that interference will not
occur in a particular installation. If this
equipment does cause harmful interference
to radio or television reception, which can
be determined by turning the equipment
off and on, the user is encouraged to try to
correct the interference by one or more of
the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the
equipment and receiver.
- Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
- Consult the dealer or an experienced
radio/ TV technician for help.
Above warnings and cautions are not
intended to incorporate all possible
instances for risks and / or severe
injuries. Pool / spa owners should always
exercise extra caution and common sense
when utilizing the product.
SAVE THESE
INSTRUCTIONS
5
1
2
3
4
5
6
7
8
The robot has a water-propelling nozzle at the
bottom of the swivel head. Water is first sucked in
through the suction mouth at the bottom of the
robot, which then goes through the filter and is
discharged via the propelling nozzle. Water jetting
from the nozzle propels the robot forward. Once the
robot stops against an obstacle such as the pool
wall, its side flap sways and its swivel head turns
180o, allowing the robot to move in the opposite
direction. The robot moves in a generally straight
pattern in one direction and in an arc pattern in the
other direction. The robot vacuums the pool bottom
as it moves, collecting debris in its compartment.
P05700
P05626
P05628
P05632
P05627
P05697
P03880
P03879
Part No. Part Code QTY
1
2
3
4
5
6
7
8
1
1
1
1
1
1
1
1

RED light – Charging
GREEN light - Charged
Assembly and Operation
WARNING For Charging
• Use only the original external adaptor and provided charging cable.
• Make sure the robot and the charger port are clean and dry before set-up.
• Make sure that the robot is turned off by sliding the switch to OFF position prior to charging.
• Fully charge the robot (about 5-6 hrs) before using it for the first time
• Power indicator light: No light - Power off / no power
Light - Power on
Blinking light - Battery power will cease within 10 minutes.
Note: Once the robot begins charging, the indicator light on the external adaptor will turn red. When the robot is almost fully charged, the indicator light will turn green.
1
2
3
4
5-6 h
1 3
4 5
OFF
1
2
3
1 3
2
6
For pools where the
shortest length is
3 meters or above
If the robot does not cover the
entire pool with either pin position
1 or 3, try this setting. If the situation
persists, deploy the robot from a
different location.
For pools where the
shortest length is 3
meters or below.
(Factory setting)
7
1. 2. 3. 4.
6
Note: Pry to detach the float cover and release the rope from the float to the depth of pool water plus about 19.7 in. (0.5 m).
2

7
1.
10
12
14 15
98
11
13
ON
1
2
3
4
OFF
Note: If float is too far
to be retrieved by hand, use
the provided hook. Place the
hook on the telescopic pole
(not included) and then use
the hook to retrieve the float.
2.
2.

8
Maintenance and Storage
1. Battery discharges on its own during storage. Make sure to fully-charge the robot before storage.
2. You must re-charge the battery at least once every three months when it is not in use.
• Unplug the external adaptor from the socket and then unplug the charging cable from the external adaptor and robot.
• Detach accessories from the robot. If necessary, rinse the robot and accessories with fresh water. DO NOT use detergent.
• Be sure to drain the water from the robot before storing it.
• Use a damp cloth to clean and dry the robot and its accessories.
• Store them in a well-ventilated area away from sunlight, heat, ignition sources, pool chemicals and from children. Ambient temperature for storage should be
10˚C – 25˚C (50˚F – 77˚F). NOTE: A higher storage temperature may reduce the battery life.
How to remove the battery pack
Recommended tools (not included): Screwdriver.
1. Release the top cover (preassembled with the swivel head). Turn the cover up side
down and release the swivel head by turning its bottom locking plate counter-clockwise.
Remove the swivel smoothing-ring.
2. Use the screwdriver to unscrew the 4 screws located on the bottom of the head to release
the bottom plate at first. Use the screwdriver to unscrew all the screws on the base as
shown. Remove the impeller and then pry up the base and remove it to expose head inside.
Flap replacement

9
3. Remove the battery pack to expose the PCBA. To detach the battery connection wire, press
the clip on the connector and then pull it out. NOTE: Wrap the connector immediately
with insulating tape in order to avoid short circuit caused by contact of both wire terminals.
TROUBLESHOOTING
Problem
Robot does not capture the debris
Swivel head rotates repeatedly
Robot does not cover the entire pool
Robot moves along the pool wall
Robot stopped moving in the middle
of pool but swivel head is still turning
Robot moves slowly or does not
move at all.
Robot is stopped by suction from the
main drain of pool floor
Robot stopped by obstacle or large
creases in the pool liner.
Check to see that if there is anything obstructing the cleaner.
Remove the obstacle.
For assistance, please visit the support section on our website,
www.bestwaycorp.com.
Turn off the filtration system (as instructed in filtration manual) at
least 15 minutes before robot operation.
Follow instruction to adjust locking pin setting. Make sure that
robot’s front/back faces the pool wall at beginning.
Algae renders the pool floor slippery
which results in the robot going in circles.
Debris compartment is full or filter
cover is clogged.
Position of locking pin-is not set
properly / robot facing direction
is wrong at beginning.
Moving direction is interrupted by
water circulation generated by
filtration system
Power off the robot and inspect the hole under the swivel head to
see if the impeller is jammed by large debris. For assistance, please
visit the support section on our website, www.bestwaycorp.com.
WARNING! Make sure the robot is off before the unit is
serviced.
Power off the robot and inspect the hole under the swivel head to
see if the impeller is jammed by large debris. For assistance, please
visit the support section on our website, www.bestwaycorp.com.
WARNING! Make sure the robot is off before the unit is
serviced.
Possible Cause
Battery is running out Charge the robot again.
Turn off the filtration system as instructed in manual.
Clean the debris compartment
Clean the filter compartment and recharge the robot for 6 hrs
Check and remove debris from the wheel.
Follow instruction to adjust the locking pin position.
Scrub the pool bottom and robot wheels to remove the algae
Impeller is jammed
Suction mouth is clogged
Debris compartment is full
Air trapped inside the robot
Remove clogged objects from the suction mouth.
Clean both debris compartment and filter cover.
Impeller is broken
Debris compartment is full
Operation time is shorter as expected
Wheel is jammed
Position of locking pin is not set properly.
Remove clogged objects from the suction mouthSuction mouth is clogged
Impeller is jammed
Solution
The swivel head may rotate repeatedly for a few minutes once
the robot sinks to the pool bottom.
This phenomenon will stop once the air trapped inside the robot
is gradually discharged and the robot will begin to move regularly.
Clean the debris compartment. Flush the screen with water to
remove small particles. If brush is deem necessary, use a soft
brush to clean the screen gently.
Note: make sure that the filter cover is In place before next operation

10
Debris escapes from the robot
Debris leaks outside at the filter cover
Round float sinks
Robot cannot be charged / recharged
Replace with a new filter cover.
For assistance, please visit the support section on our website,
www.bestwaycorp.com.
Detach the swivel head and smoothening-ring in accordance with
instructions of section “How to remove the battery pack” from the
manual, then:
- Remove trapped debris
- Verify the smoothening-ring and bottom plate are installed
correctly (refer to below diagrams)
- Inspect the smoothening-ring for potential damages and wear
and tear. Replace with a new one if necessary
Suction mouth’s flap ( at cleaner bottom)
is damaged
Debris clogged at suction mouth and
prevents the flap to close.
Replace with a new float.
For assistance, please visit the support section on our website,
www.bestwaycorp.com.
WARNING!
For assistance, please visit the support section on our website,
www.bestwaycorp.com.
DO NOT replace the battery by yourself. This could result in
severe or fatal injuries and the warranty will be voided as a result.
For assistance, please visit the support section on our website,
www.bestwaycorp.com.
WARNING! Using the wrong external adaptor will result
in damaging the robot / battery and voiding the warranty as a result.
Make sure that the charger base is connected with external
adaptor and robot properly and completely.
Refer to instruction manual.
Suction mouth’s flap works like a door to prevent the debris from
escaping from the debris compartment.
For assistance, please visit the support section on our website,
www.bestwaycorp.com.
Charging base is not completely
connected with external adaptor and
robot.
Swivel head does not turn or turn
noticeably slowly
Robot operation lasts shorter than
advertised
Check and remove any debris that hinders the movement of the flap.
Remove clogged debris from the suction mouth.
Charge the robot for at least 6 hrs.
Side flap does not come up.
Swivel head bottom is jammed
Filter cover net is damaged
Float is broken and water leaks in
Battery is not fully charged
Battery is damaged
External adaptor is out of order

For support please visit us at:
bestwaycorp.com/support
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www.bestwaycorp.com
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