Bob's Space Racers Whac-A-Mole pro User manual

Whac-A-Mole pro Operation Manual
©2011 Bob’s Space Racers Incorporated
427 15th Street, Daytona Beach, Florida 32117
Tel: [phone] Fax: [phone]
TABLE OF CONTENTS: (for online viewers press “Ctrl+Home”at anytime to return to this page)
MODEL VIEW ...................... 2
SPECIFICATIONS ...............3
Power Supply Rating:............. 3
Power consumption:............... 3
Dimensions:............................ 3
Weight: ................................... 3
INTRODUCTION ..................4
Overview: ............................... 4
FEATURES: ........................... 4
New Solenoid Operation..... 4
Cabinet Design ................... 4
Electronics .......................... 4
Programming ...................... 4
Self Diagnostics .................. 4
Game Play .......................... 4
GAME SET-UP, OPERATION
AND MAINTENANCE ..........5
Important Safety Information.. 5
Set Up .................................... 5
PACKAGE CONTENTS ....... 6
INSTALLATION................... 7
Play zone (Operation Zone):.. 7
Locations to avoid: ................. 7
Game Leveling:...................... 8
CONNECTING THE POWER
CORD .................................. 9
INSTRUCTION FOR PLAY.10
OPTION SETTINGS ...........11
Credit, Credit Time, Scores per
Ticket.................................... 11
Points for Hit, Mercy Ticket .. 12
Mole Speed, Attract, Music,
Bonus Ticket ........................ 13
Bonus +, Max Bonus, Bonus
Score to Win ........................ 13
MAINTENANCE AND
INSPECTION......................14
Maintenance ........................ 14
Cleaning............................... 14
COIL BED SERVICING ......15
Mole Head Shaft Cleaning....15
Procedure 1 Instructions.......15
Procedure 2 Instructions.......16
Procedure 3 Instructions.......17
TROUBLESHOOTING ....... 21
Trouble-Shooting Chart ........22
ELECTRONIC /
ELECTRICAL REPAIR ...... 23
Power Supply Replacement .23
PCB Board Replacement .....23
Score Sensor Replacement..24
Solenoid Replacement .........24
PARTS LIST ...................... 25
WARRANTY ...................... 29
WHEN CALLING FOR
SERVICE ........................... 30
Be sure to read this Operation Manual before using your machine to ensure safe operation.
WARNING
www.bobsspaceracers.com
May 2011

BOB’S SPACE RACERS®, Inc. WHAC-A-MOLETM pro ARCADE MANUAL BSR V1.0
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MODEL VIEW
Whac-A-Mole pro

BOB’S SPACE RACERS®, Inc. WHAC-A-MOLETM pro ARCADE MANUAL BSR V1.0
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SPECIFICATIONS
Power Supply Rating:
110VAC ±5%, 60 Hz.
(Note: As for the actual voltage, please refer to the label on the game).
Power consumption:
Minimum 660W (6 Amps)
Dimensions:
32”W x 28”D x 84 1/4”H
Weight:
243 lbs
*NOTE: Game parameters are subject to change without notice*

BOB’S SPACE RACERS®, Inc. WHAC-A-MOLETM pro ARCADE MANUAL BSR V1.0
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INTRODUCTION
Overview:
Thank you for purchasing the new Whac-A-Mole pro from Bob's space Racers! Built on a long
tradition of quality and value, the new "pro" version Whac-A-Mole retains all of the great game
play of the original game yet is specifically designed for today's Arcade environment. New
electronics technology was developed to maximize operation and revamp this arcade classic!
FEATURES:
New Solenoid Operation
The new solenoid design uses a heavy duty steel encapsulated high temperature bobbin
developed specifically for this game. The "free floating" mounting system assures long life for the
integral brass sleeve as well as the Annealed Chrome mole (solenoid) shafts. This design
eliminates the air compressor, pistons and associated parts of the original design. This results in a
lower cost, simpler and quieter design that is specifically tailored to the Arcade environment.
Cabinet Design
The new cabinet is designed to be lighter to make it easier to handle. It also incorporates a new
marquee design that is fully back lit to attract players from across the room. New exciting graphics
including a cute looking updated mole design to complete the package.
Electronics
The game utilizes all solid state circuitry for the ultimate in reliability.
Programming
The game has extensive programming options available to customize the game to your location.
Self Diagnostics
The game checks itself at power up to be sure that all of the solenoids and associated sensors
and switches are functioning properly. If a failure is discovered, the game will display the problem
on the score LED's.
Game Play
The game play is the same great play that generations have been entertained by. Hit those moles
when they pop out of the holes. The faster you get, the faster they get. There is a special reward
for getting the high score.
The score, high score of the day and bonus ticket amounts are indicated on the scoreboard.
The game plays until time runs out.

BOB’S SPACE RACERS®, Inc. WHAC-A-MOLETM pro ARCADE MANUAL BSR V1.0
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GAME SET-UP, OPERATION AND MAINTENANCE
Important Safety Information
WARNING: Unplug the game from the AC wall receptacle when servicing this product.
Failure to do so could result in serious injury to yourself or others.
Use only a GROUNDED AC receptacle. Failure to do so could result in improper operation or
damage to the game and could void your warranty. If you are unsure that your AC receptacle is
properly grounded, have a qualified electrician perform this check for you.
Always be sure power to the game is turned off when doing even routine maintenance. Otherwise
moving parts could activate unexpectedly and cause injury.
This product is heavy as necessitated by the design. When moving this game, be sure you have
adequate help. Use a suitable dolly or hand truck where practical. Use back support when
needed.
Set Up
1. Be sure that the game is on a level surface. If the game is rocking on the floor use suitable
shims to remove the rocking of the game.
2. Be sure to plug the game into the proper A.C. GROUNDED receptacle. Do not use long
extension cords unless absolutely necessary and if so, be sure it is a heavy duty cord of at least
16 Ga. and no longer than 20 ft. Check the label on the back of the game to make sure the power
requirements of the game match that of your location.
3. Turn the game on and check to be sure there are no unusual sounds and that everything
appears to be working correctly. When you first turn the game on, you will notice all of the moles
taking turns popping up out of their holes. This is part of the diagnostic self test.

BOB’S SPACE RACERS®, Inc. WHAC-A-MOLETM pro ARCADE MANUAL BSR V1.0
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PACKAGE CONTENTS
Be sure to check that you have received all packages indicated below.
(1) Game Unit
(2) Accessories
NO
NAME
SPECIFICATION
QTY
ILLUSTRATION
NOTE
1
Power cord
10A/250V, 10 feet
(Part # E0027145)
1
Wrapped up
inside coin
box.
2
Manual on
CD
(M0013000) English
1
In a bag in
the games
ticket
holder.
3
Keys
2111
8
Coin Box
4
Keys
2112
6
Deltronic
Coin
Mechanism

BOB’S SPACE RACERS®, Inc. WHAC-A-MOLETM pro ARCADE MANUAL BSR V1.0
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INSTALLATION
Installation
Check the parts list before installation. Verify that all parts that have been received and are in
good condition.
Play zone (Operation Zone):
This machine requires space for playing the game. Be sure to leave enough space when installing
the machine.
Locations to avoid:
●For indoor use only!
ATTENTION
● Be sure to check the Electrical Specifications. Ensure that this product is
compatible with your location’s power supply, voltage and frequency requirement.
A plate describing Electrical Specifications is attached to the product. Non-
compliance with the Electrical Specifications can cause a fire and electric shock.
● Putting many loads on one electrical outlet can cause generation of heat and a fire
resulting from overload.
WARNING
The machine is designed for indoor use only. Never install this machine
outdoors or in any of the following:
● Locations exposed to direct sunlight
● Locations subject to rain or water leakage.
● Unstable locations or locations subject to vibration.
● Dusty, hot, or damp locations.
WARNING

BOB’S SPACE RACERS®, Inc. WHAC-A-MOLETM pro ARCADE MANUAL BSR V1.0
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Game Leveling:
Install this machine on a flat surface. Adjust levelers to lift the legs and level game.
Make sure that the machine is level with the floor. If the machine is not level, the game may not
play well.
● Disconnect game power before moving
● When moving the game, DO NOT slide the game across the floor
● Ensure the game is level before connecting the power
WARNING

BOB’S SPACE RACERS®, Inc. WHAC-A-MOLETM pro ARCADE MANUAL BSR V1.0
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CONNECTING THE POWER CORD
1. Insert the socket end of power cord into the power input of the game.
2. Insert the power cord plug into a service outlet.
WARNING
● Do not put heavy items on power cord.
● Hold the power plug instead of the wire to draw the power cord out of the socket.
● Do not touch the power plug with wet hands.
● Do not draw or twist the cord or near a heat source.
● Do not place the cord where the player can easily trip over or come in contact with it.
● Operate this game with the correct power and fuse configuration. (The machine’s
operating supply Voltage is 110VAC, please refer to the label on the machine. Improper voltage
hookup may damage the machine, and may cause an electrical shock to an operator.

BOB’S SPACE RACERS®, Inc. WHAC-A-MOLETM pro ARCADE MANUAL BSR V1.0
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INSTRUCTION FOR PLAY
1. Insert coin(s), the game starts.
2. The object of the game is to hit the moles heads with the hammer as soon as the mole
sticks its head out of the hole.
3. Beat the high score to receive bonus tickets.
4. Progressive speed modes have been added to increase the level of skill that it takes to
achieve a higher score.

BOB’S SPACE RACERS®, Inc. WHAC-A-MOLETM pro ARCADE MANUAL BSR V1.0
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OPTION SETTINGS
Credit, Credit Time, Scores per Ticket
Item
Content
SW1-DIP Positions
1
2
3
4
5
6
7
8
Credit
1
on
on
2
OFF
ON
3
on
off
4
off
off
Credit
Time
15
on
on
on
20
OFF
ON
ON
25
on
off
on
30
off
off
on
35
on
on
off
40
off
on
off
45
on
off
off
50
off
off
off
Scores
Per Ticket
0
on
on
on
10
off
on
on
15
on
off
on
20
off
off
on
25
ON
ON
OFF
30
off
on
off
40
on
off
off
50
off
off
off

BOB’S SPACE RACERS®, Inc. WHAC-A-MOLETM pro ARCADE MANUAL BSR V1.0
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Points for Hit, Mercy Ticket
Item
Content
SW2-DIP Positions
1
2
3
4
5
6
7
8
Points for
Green Hit
10
ON
ON
9
off
on
8
on
off
5
off
off
Points for
Orange
Hit
10
on
on
9
OFF
ON
8
on
off
5
off
off
Points for
Red Hit
10
on
on
9
off
on
8
ON
OFF
5
off
off
Mercy
Ticket
0
ON
ON
1
off
on
2
on
off
3
off
off

BOB’S SPACE RACERS®, Inc. WHAC-A-MOLETM pro ARCADE MANUAL BSR V1.0
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Mole Speed, Attract, Music, Bonus Ticket
Item
Content
SW3-DIP Positions
1
2
3
4
5
6
7
8
Speed for
mole
Slow
on
on
Mid
off
on
Fast
ON
OFF
Fastest
off
off
Attract
Mode
ON
ON
OFF
off
Music
ON
ON
OFF
off
Win
Bonus
Ticket
0
on
on
25
OFF
ON
50
on
off
100
off
off
Bonus +, Max Bonus, Bonus Score to Win
Item
Content
SW4-DIP Positions
1
2
3
4
5
6
7
8
Bonus +
0
on
on
1
OFF
ON
2
on
off
3
off
off
Max
Bonus
0
on
on
50
off
on
100
on
off
250
OFF
OFF
Bonus
Score To
Win
200
on
on
on
225
OFF
ON
ON
250
on
off
on
275
off
off
on
300
off
350
off
400
off

BOB’S SPACE RACERS®, Inc. WHAC-A-MOLETM pro ARCADE MANUAL BSR V1.0
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MAINTENANCE AND INSPECTION
Maintenance
Due to the design of the machine, very little periodic maintenance is required.
Start the game and verify the correct operation before putting the game into everyday operations.
Clean the surface of the game as needed.
After about a month of game operation, check to be sure all parts are secure and in proper
working order.
1. Remove power before servicing game.
To avoid a short circuit, the power must be removed before touching the inside of the game.
2. Choose the appropriate replacement parts.
Using the wrong parts could lead to malfunction or damage to the game and components.
3. Do not substitute or change equipment, without authorization.
Doing so could lead to a short circuit and machine malfunction, complete system failure and or
fire.
4. Do not put containers of water, cups or soda cans on the machine. In addition,
chemicals or heavy items should not be allowed around the game.
A spill of liquids or chemicals can seriously damage the sensitive electronic game components.
Falling items could injure people or destroy the machine.
Cleaning
CLEANING - Clean the outer surfaces of the game with a commercial spray type cleaner.
DO NOT USE a glass cleaner or commercial chemical sprays on the marquee graphics panel.
DO USE a good quality spray type furniture polish to keep the game looking good.
Vacuum the inside of the game occasionally to help keep the dust and ticket debris off of all the
optical sensors.
Clean Mole Shafts Regularly.

BOB’S SPACE RACERS®, Inc. WHAC-A-MOLETM pro ARCADE MANUAL BSR V1.0
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COIL BED SERVICING
The coil bed is the assembly that houses the solenoids, score sensors and Whac-A-Mole heads.
This unit is built as an assembly to make servicing and repair easy. The entire unit removes from
the game as a sub-assembly in just a couple of minutes.
Mole Head Shaft Cleaning
Procedure 1
A quick fix for a Shaft that is sluggish
Procedure 2
Cleaning Shafts without removing them from the game unit
This procedure should be performed every 2 weeks
Procedure 3
Removing Whac-A-Mole Heads for cleaning
This procedure should be performed every 3 months or less if required
Procedure 1 Instructions
A quick fix for a Shaft that is sluggish
Spray the Shaft with an all purpose Silicone Lubricant.
Note: Do not use graphite spray. It is conductive and you could short out the electrical wiring
and/or the Printed Circuit Board (PCB).

BOB’S SPACE RACERS®, Inc. WHAC-A-MOLETM pro ARCADE MANUAL BSR V1.0
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Procedure 2 Instructions
Cleaning Mole Head Shafts without removing them from the game unit
1. Open the front of the game unit for access.
2. Remove the clip using a short flathead
screwdriver.
3. Remove the washers from the shaft.
4. Lift the Mole Head out of the unit and remove
the 3 washers from the top of the shaft.
5. Clean the shaft using a soft cloth.
Use an electrical contact / anti corrosion
cleaner such as ElectriCorr VPCL –239 or
equivalent.Polish the shaft with Scotch bright.
Remove any rust spots with an emery cloth.
5. Reassemble the shaft in the reverse
order.

BOB’S SPACE RACERS®, Inc. WHAC-A-MOLETM pro ARCADE MANUAL BSR V1.0
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Procedure 3 Instructions
Removing Mole Heads for cleaning.
1. Turn off the A.C. power to the game.
2. Remove 4 bolts from the back of the game.
3. Remove metal strip
6. Unplug the 3 molex connectors.
7. Remove nuts and washers from the 4 Bolts
that secure the tower (inside unit).
8. Remove the back of the tower.

BOB’S SPACE RACERS®, Inc. WHAC-A-MOLETM pro ARCADE MANUAL BSR V1.0
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7. Unplug the ribbon cable and carefully pull
the ribbon cable and wires up through the
tower.
9. Remove the tower from the game.
9. Unplug the ribbon cable from the 2 displays.
10.Carefully lift the top of the play field and
unplug the molex connector.
Clip in front of play field that slides under
cabinet top when reassembling play field.
11. Remove 4 bolts to the mole head assembly.
( 1 in each corner).

BOB’S SPACE RACERS®, Inc. WHAC-A-MOLETM pro ARCADE MANUAL BSR V1.0
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11.Unplug the molex connector in the back.
12.Unplug 2 more molex connectors in the
front.
13.Lift the coil bed assembly out of the
game.
14.Remove the clip using needle nose pliers
or a small screwdriver.
*Make note of the order of the washers on the
top and bottom of the shaft.
16. Remove Mole Head from the Assembly by
pulling it out and then remove the 3 washers from
the shaft.
Clean the shaft using a soft cloth and an electrical
contact / anti corrosion cleaner such as ElectriCorr
VPCL –239 or equivalent.
Polish the shaft with Scotch bright
Remove any rust spots with an emery cloth.

BOB’S SPACE RACERS®, Inc. WHAC-A-MOLETM pro ARCADE MANUAL BSR V1.0
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17. Spray the shaft with Dry Graphite Lubricant.
18. Clean the bore in the assembly with a gun cleaning
kit. *Gun cleaning kits can be purchased at a local
Wal-mart store.
19. Reassemble the washers on the top part of the
shaft. *Note the correct order
20. Insert the shaft into the assembly.
21. Reassembly the washers. Note the correct order
Snap the clip back in place.
Repeat these steps for each of the Mole Head
shafts.
22. Return the coil bed assembly to the game
Plug in the Molex plug connectors.
23. Secure the coil bed assembly to the unit using the 4
bolts and washers.
24. Plug in ribbon cable to the display units.
25. Place tower unit back on the game and secure with
the 4 nuts and washers.
26. Plug in the remaining ribbon cable and molex
connectors.
27. Return the playfield to the game unit making sure
the front clip slides under the cabinet top in the front.
27. Return the metal strip and secure with 4 bolts.