Bob's Space Racers Whac-A-Mole SE Version 3 User manual

SPECIAL EDITION (SE)
OPERATION MANUAL
Version 3
©2011 Bob’s Space Racers Incorporated
427 15th Street, Daytona Beach, Florida 32117
Tel: [phone] Fax: [phone]
Table of Contents (for online viewers click “Back to TOC” at anytime to return to this list)
MODEL VIEW............................ 2
SPECIFICATIONS..................... 3
Rated power supply: .............. 3
Power consumption:............... 3
Dimensions:............................ 3
Weight: ................................... 3
INTRODUCTION ....................... 4
Overview ................................ 4
Features: ................................ 4
GAME PLAY.............................. 4
IMPORTANT SAFETY
INFORMATION.......................... 5
SET UP ...................................... 5
PACKAGE CONTENTS ............ 6
INSTALLATION......................... 7
Play zone (Operation Zone): .. 7
Locations to avoid: ................. 7
GAME LEVELING ..................... 8
CONNECTING THE POWER
CORD ........................................ 9
INSTRUCTION FOR PLAY..... 10
PROGRAMMING OPTIONS ... 10
Steps for Programming ........ 10
Programming Chart.............. 11
MAINTENANCE AND
INSPECTION........................... 12
Maintenance ........................ 12
Cleaning............................... 13
TEST MODE............................ 13
ERROR CODES...................... 13
COIL BED SERVICING........... 14
SHAFT CLEANING.............. 14
TROUBLESHOOTING ............ 19
Quick Reference
Troubleshooting Chart ......... 20
ELECTRONIC / ELECTRICAL
REPAIR ................................... 21
Power Supply Servicing ....... 21
Main PCB, Sound Board, Fuse
and Relay Servicing ............. 21
Score Sensor Replacement..22
Solenoid Replacement .........22
MARQUEE DISPLAY AND
FLORESCENT BULB /
BALLAST REPLACEMENT ....23
Score Display Removal ........23
Florescent Bulb Replacement
..............................................23
Florescent Ballast
Replacement.........................24
PARTS LIST ............................24
WARRANTY ............................28
WHEN CALLING FOR SERVICE
.................................................29
www.bobsspaceracers.com
MAY 2011

BOB’S SPACE RACERS®WHAC-A-MOLE® SE ARCADE MANUAL BSR V3.0
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MODEL VIEW
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Whac-A-Mole® SE Version 3

BOB’S SPACE RACERS®WHAC-A-MOLE® SE ARCADE MANUAL BSR V3.0
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SPECIFICATIONS
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Rated power supply:
110VAC ±5%, 60 Hz.
(Note: As for the actual voltage, please refer to the label on the game).
Power consumption:
Minimum 125W (1.14 Amps)
Dimensions:
28” W x 30” D x 57” H
Weight:
317 lbs
NOTE: Game parameters are subject to change without notice.

BOB’S SPACE RACERS®WHAC-A-MOLE® SE ARCADE MANUAL BSR V3.0
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INTRODUCTION
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Overview
Thank you for purchasing the new Whac-A-Mole® SE from Bob's space Racers. Built on a long
tradition of value, the new "SE" version Whac-A-Mole® retains all of the great game play of the
original game yet is specifically designed for today's Arcade environment. The new game uses
technology specifically developed for this application.
Features:
New Solenoid Operation
The new solenoid design uses a heavy duty steel encapsulated high temperature bobbin
developed specifically for this game. The "free floating" mounting system assures long life for the
integral brass sleeve as well as the Annealed Chrome mole (solenoid) shafts. This design
eliminates the air compressor, pistons and associated parts of the original design. This results in a
lower cost, simpler and quieter design that is specifically tailored to the Arcade environment.
Cabinet Design
The new cabinet is designed to be lighter to make it easier to handle. It also incorporates a new
marquee design that is fully back lit to attract players from across the room. New exciting graphics
including a cute looking updated mole design to complete the package.
Electronics
The game utilizes all solid state circuitry for the ultimate in reliability.
Programming
The game has extensive programming options available to customize the game to your location.
Self Diagnostics
The game checks itself at power up to be sure that all of the solenoids and associated sensors
and switches are functioning properly. If a failure is discovered, the game will display the problem
on the score LED's.
GAME PLAY
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The game play is the same great play that generations have been entertained by. Hit those moles
when they pop out of the holes. The faster you get, the faster they get. There is a special reward
for getting the high score.
The score, high score of the day and bonus ticket amounts are indicated on the scoreboard.
The game plays until time runs out.

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IMPORTANT SAFETY INFORMATION
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WARNING: Unplug the game from the AC wall
receptacle when servicing this product. Failure to do
so could result in serious injury to yourself or others.
Use only a GROUNDED AC receptacle. Failure to do so
could result in improper operation or damage to the game
and could void your warranty. If you are unsure that your
AC receptacle is properly grounded, have a qualified
electrician perform this check for you.
Always be sure power to the game is turned off when
doing even routine maintenance. Otherwise moving parts
could activate unexpectedly and cause injury.
This product is heavy as necessitated by the design.
When moving this game, be sure you have adequate
help. Use a suitable dolly or hand truck where practical.
Use back support when needed.
SET UP
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1. Be sure that the game is on a level surface. If the game is rocking on the floor use suitable
shims to remove the rocking of the game.
2. Be sure to plug the game into the proper A.C. GROUNDED receptacle. Do not use long
extension cords unless absolutely necessary and if so, be sure it is a heavy duty cord of at least
16 Ga. and no longer than 20 ft. Check the label on the back of the game to make sure the power
requirements of the game match that of your location.
3. Turn the game on and check to be sure there are no unusual sounds and that everything
appears to be working correctly. When you first turn the game on, you will notice all of the moles
taking turns popping up out of their holes. This is part of the diagnostic self test.
POWER
SWITCH
AND
PLUG
REAR VIEW
IF YOU WISH TO SET YOUR GAME UP
DIFFERENTLY FROM THE FACTORY
SETTINGS, PLEASE REFER TO THE
PROGRAMMING SECTION OF THE
MANUAL.

BOB’S SPACE RACERS®WHAC-A-MOLE® SE ARCADE MANUAL BSR V3.0
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PACKAGE CONTENTS
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Be sure to check that you have received all packages indicated below.
(1) Game Unit
(2) Accessories
NO
NAME
SPECIFICATION
QTY
ILLUSTRATION
NOTE
1
Power cord
10A/250V, 10 feet
(Part # E0027145)
1
Wrapped up
inside coin
box.
2
Manual on
CD
(M0013000) English
1
In a bag in
the games
ticket
holder.
3
Keys
2111
8
Coin Box
5
Keys
2112
6
Deltronic
Coin
Mechanism

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INSTALLATION
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Check the parts list before installation. Verify that all parts that have been received and are in
good condition.
Play zone (Operation Zone):
This machine requires space for playing the game. Be sure to leave enough space when installing
the machine.
Locations to avoid:
●For indoor use only!
 ATTENTION
● Be sure to check the Electrical Specifications. Ensure that this product is
compatible with your location’s power supply, voltage and frequency requirement.
A plate describing Electrical Specifications is attached to the product. Non-
compliance with the Electrical Specifications can cause a fire and electric shock.
● Putting many loads on one electrical outlet can cause generation of heat and a fire
resulting from overload.
WARNING
The machine is designed for indoor use only. Never install this machine
outdoors or in any of the following:
● Locations exposed to direct sunlight
● Locations subject to rain or water leakage.
● Unstable locations or locations subject to vibration.
● Dusty, hot, or damp locations.
 WARNING

BOB’S SPACE RACERS®WHAC-A-MOLE® SE ARCADE MANUAL BSR V3.0
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GAME LEVELING
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Install this machine on a flat surface. Adjust levelers to lift the legs and level game.
Make sure that the machine is level with the floor. If the machine is not level, the game may not
play well.
● Disconnect game power before moving
● When moving the game, DO NOT slide the game across the floor
● Ensure the game is level before connecting the power
WARNING

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CONNECTING THE POWER CORD
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1. Insert the socket end of power cord into the power input of the game.
2. Insert the power cord plug into a service outlet.
WARNING
● Do not put heavy items on power cord.
● Hold the power plug instead of the wire to draw the power cord out of the socket.
● Do not touch the power plug with wet hands.
● Do not draw or twist the cord or near a heat source.
● Do not place the cord where the player can easily trip over or come in contact with it.
● Operate this game with the correct power and fuse configuration. (The machine’s
operating supply Voltage is 110VAC, please refer to the label on the machine. Improper voltage
hookup may damage the machine, and may cause an electrical shock to an operator.

BOB’S SPACE RACERS®WHAC-A-MOLE® SE ARCADE MANUAL BSR V3.0
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INSTRUCTION FOR PLAY
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1. Insert coin(s), the game starts.
2. The object of the game is to hit the moles heads with the hammer as soon as the mole
sticks its head out of the hole.
3. Beat the high score to receive bonus tickets.
4. Progressive speed modes have been added to increase the level of skill that it takes to
achieve a higher score.
PROGRAMMING OPTIONS
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The game option settings are readable only by the game operator for the purpose of
customizing the game to suit their location.
Steps for Programming
The Programming Console is located inside the front coin door assembly.
1. Press the "PROGRAMMING" button once to enter the programming mode. The game display will
show the first program option and setting as shown below.
Normal Start Up
Program Mode
Programming
Console
Program
Start / End
Option
Select
Option
Set
Program Start
Button
1st Program Option and Setting

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2. Press the "SELECT" button to scroll through the various options (see “Programming Chart” below).
3. Press the "STEP" button to scroll through the various settings for each option.
Programming Chart
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Options with Default Settings ( )
P0 –P12
Game Volume:
[P00] 1-6 (3)
Coins Per Play:
[P01] 1-4 (2)
Plays Per Credit:
[P02] 0-9 (1)
Game Time (secs):
[P03] 15-60 (20)
Bonus Time:
[P04] 0-10 (0)
Minimum Tickets:
[P05] 0-4 (1)
Points Per Ticket:
[P06] 0-150 (20)
Attract Interval:
[P07] 0-5 (1)
Attract Sound:
[P08] 0-1 (1)
Bonus Minimum:
[P09] 0-100 (25)
Bell Time:
[P10] 0-5 (3)
Beacon Light Time:
[P11] 0-10 (8)
Beacon / Bell Settings:
[P12] (2)
PA –PF, PR
Bonus Adder:
[P0A] 0-5 (1)
High Score Default:
[P0B] 250-800 (250)
Maximum Bonus
Tickets:
[P0C] 0-250 (100)
Mole Up Time Limit:
[P0D] 1-5 (3)
Attract Head Movement:
[P0E] 0-1 (1)
Progressive Speed Up:
[P0F] 0-3 (1)
Reset Defaults:
[Pr] 0-1 (0)
Option Settings
Button
Option Select
Button

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4. Press the "PROGRAMMING" button once again to EXIT the programming mode. The display will
show the revision screen first, followed by the Mole heads moving up and down, before returning
to normal mode as shown below. You are now ready to play the game.
Revision Code Display
Normal Mode
MAINTENANCE AND INSPECTION
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Maintenance
Due to the design of the machine, very little periodic maintenance is required.
Start the game and verify the correct operation before putting the game into everyday operations.
Clean the surface of the game as needed.
After about a month of game operation, check to be sure all parts are secure and in proper
working order.
1. Remove power before servicing game.
To avoid a short circuit, the power must be removed before touching the inside of the game.
2. Choose the appropriate replacement parts.
Using the wrong parts could lead to malfunction or damage to the game and components.
3. Do not substitute or change equipment, without authorization.
Doing so could lead to a short circuit and machine malfunction, or fire.
4. Do not put containers of water, cups or soda cans on the machine. In addition,
chemicals or heavy items should not be allowed around the game.
The spill could cause a short circuit. Falling items could injure people or destroy the machine.

BOB’S SPACE RACERS®WHAC-A-MOLE® SE ARCADE MANUAL BSR V3.0
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Cleaning
CLEANING - Clean the outer surfaces of the game with a commercial spray type cleaner. DO
NOT however, use glass cleaner or commercial sprays on the marquee graphic panel. Use a
good quality spray type furniture polish to keep the game looking good.
Vacuum the inside of the game occasionally to help keep the dust and ticket debris off of all the
optical sensors.
Clean Mole Shafts Regularly
TEST MODE
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Sensor and Coin Test Mode:
With the game power on, press the “Program”button on the Programming Console. This
will take you into programming mode.
While in programming mode:
Manually pull up the mole heads and if you hear the mole sounds then the sensor is
working correctly.
Manually press the coin switch and if you hear a coin sound then the switch is working
correctly.
After the desired changes are made to the programming options, press and hold the
“Program” button on the unit. This will restart the game in game play mode with the desired
changes updated into the game play.
ERROR CODES
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If E1 is displayed on the center display, there are no tickets in the ticket dispenser.
If the codes 810, 820, 830, 840, or 850 are displayed on the center display there is
a sensor failure.

BOB’S SPACE RACERS®WHAC-A-MOLE® SE ARCADE MANUAL BSR V3.0
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COIL BED SERVICING
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The coil bed is the assembly that houses the solenoids, score sensors and Whac-A-Mole® heads.
This unit is built as an assembly to make servicing and repair easy. The entire unit removes from
the game as a sub-assembly in just a couple of minutes.
SHAFT CLEANING
Procedure 1
A quick fix for a Shaft that is sluggish
Procedure 2
Cleaning Shafts without removing them from the game unit
This procedure should be performed every 2 weeks
Procedure 3
Removing Whac-A-Mole® Heads for cleaning
This procedure should be performed every 3 months or less if required
Procedure 1 Instructions
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A quick fix for a Shaft that is sluggish
Spray the Shaft with an all purpose Silicone Lubricant.
Note: Do not use graphite spray. It is conductive and you could short out the electrical wiring
and/or the Printed Circuit Board (PCB).

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Procedure 2 Instructions
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Cleaning Mole Head Shafts without removing them from the game unit
1. Open the front of the game unit for access
3. Remove the clip using a short flathead
screwdriver.
3. Remove the washers from the shaft.
4. Lift the Mole Head out of the unit.
5. Remove the 3 washers from the top of the
shaft.
5. Clean the shaft using a soft cloth.
Use an electrical contact / anti corrosion
cleaner such as ElectriCorr VPCL –239 or
equivalent.Polish the shaft with Scotch
bright.Remove any rust spots with an emery
cloth.
7. Reassemble the shaft in the reverse order.

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Procedure 3 Instructions
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Removing Mole Heads for cleaning
1. Turn off the A.C. power to the game.
2. Remove the 2 bolts that attach the playfield
to the top of the main cabinet.
3. Lift the playfield up and pull forward to remove it
from the unit.
4. Remove the 4 bolts and washers (7/16”) that
secure the coil bed to the cabinet.
5. Remove the coil bed assembly by carefully
lifting it up.

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6. Disconnect the two Molex connectors that are connected to the coil bed assembly.
7. Remove the clip using needle nose pliers or
a small screwdriver.
*Make note of the order of the washers on the
top and bottom of the shaft.
8. Remove Mole Head from the Assembly by pulling it
out and then remove the 3 washers from the shaft.
Clean the shaft using a soft cloth and an electrical
contact / anti corrosion cleaner such as ElectriCorr
VPCL –239 or equivalent.
Polish the shaft with Scotch bright
Remove any rust spots with an emery cloth.
9. Spray the shaft with Dry Graphite Lubricant.
10. Clean the bore in the assembly with a gun cleaning
kit. *Gun cleaning kits can be purchased at a local
Wal-Mart store.
WARNING!
REMOVE WITH CARE. SENSORS
ARE EASILY BROKEN!!!!!

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11. Reassemble the washers on the top part of the
shaft. *Note the correct order
12. Insert the shaft into the assembly.
13. Reassembly the washers. Note the correct order
Snap the clip back in place.
Repeat these steps for each of the Mole Head
shafts
14. Return the coil bed assembly to the game
Plug in the Molex plug connectors.
15. Secure the coil bed assembly to the unit using
the 4 bolts and washers.
16. Return the playfield area to the unit and attach the 2
bolts.

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TROUBLESHOOTING
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TROUBLESHOOTING PHILOSOPHY
When troubleshooting any product, certain general guidelines should be followed.
1. Always check to be sure that your game is turned on. Be sure that all of the fuses in the game
are functional and check to see that the AC voltage is in the proper operating range for your
game.
2. Check to be sure that all of the game harnessing is plugged in properly and that all of the pins
are firmly seated in the connectors. It is always possible that a harness can be damaged by rough
shipping or moving.
3. Check game harnessing to be sure that none of the wires have become or are damaged. Using
a handheld multi-meter, check continuity of the wires to make sure they are not broken.
4. Check for obvious damage to the P.C. Boards or electrical components.
5. If you have multiple games or multiple parts on a game, change or exchange the parts and see
if the problem goes away or moves to another location. This way you can quickly eliminate certain
parts as being the problem with the game.
6. When changing electronic or electrical components, ALWAYS turn off and unplug the game.
7. Check to see that all power supplies are delivering the specified voltages to the P.C. Boards
and components as shown in the manual.
For your safety, and to reduce risk of damage to your game read the Important Safety
Information on page 5 before attempting any troubleshooting procedure.
 WARNING

BOB’S SPACE RACERS®WHAC-A-MOLE® SE ARCADE MANUAL BSR V3.0
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Quick Reference Troubleshooting Chart
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Symptom
Possible Problem
Solution
1) Power
(ii) Power
Sound Problems
-No sound
-Low Sound
-Intermittent Sound
Low Volume
Check Volume Control and adjust as
necessary
Faulty speaker harnessing
Check connections and/or repair harnessing
Faulty speaker
Check and/or replace speaker
Faulty sound board or sound board
harnessing
Check connections or Replace Sound Board
(See “Description C” below)
Faulty Main P.C. Board
Check and/or repair or replace Main P.C.
Board
Game does not take or
add money correctly
Coin switch out of adjustment
Re-bend coin switch wire
Coin mech dirty or improperly adjusted
Clean and adjust mech as necessary
Faulty Coin switch
Check and/or replace switch
Faulty coin switch harness or connector
Check and/or repair harnessing
Improperly programmed electronic mech
Reprogram or replace electronic mech
Game improperly programmed
Check programming options and adjust
Faulty Front Panel Board
Repair and/or replace Front Panel Board
Faulty Main P.C. Board or component
Repair and/or replace Main P.C. board
Ticket Dispenser not
working properly, or
no tickets being
dispensed
No tickets in the game
Refill ticket dispenser and press the reset
button
Tickets jammed in dispenser
Clear ticket jam
Ticket dispenser sensor blocked with debris
Clean off sensor
Poor connection on the ticket dispenser
Check and/or replace connectors
Game improperly programmed
Check ticket programming options
Faulty ticket dispenser
Replace dispenser
Faulty ticket dispenser harnessing
Check and/or repair harnessing
Faulty Front Panel Board
Repair and/or replace Front Panel Board
Faulty main PC board
Replace or repair Main P.C. Board
(iii)
Game will not start
Game power off
Check on/off switch and power cord
Faulty or unplugged sensor pair
Repair and/or replace sensor pair (See
“Description B” below)
Main fuse blown
Check and/or replace fuse as necessary
Ground wire broken or loose
Replace or tighten faulty ground wire
Moles not working properly
See “moles won’t pop up” below
Faulty 12 volt power supply
Check and/or replace the 12VDC power
supply
Faulty Front Panel Board
Repair and/or replace Front Panel Board
Faulty Main P.C. Board or component
Repair and/or replace Main P.C. Board
Game stops or is
stopped with nothing
displayed
The power connector is disconnected.
Reconnect the connector securely.
The game could have a bad connection or
short circuit.
Check all circuitry for bad connection or short
circuits.
Mole heads won’t pop
up
Excessive dirt or debris on solenoid shaft
Remove shaft and clean shaft and solenoid
(See “Description A” below)
Solenoid shaft alignment
Check that the bearing is evenly tightened
Faulty sensor pair
Check and/or replace sensors
The current is too low.
Check and/or replace the 36VDC power
supply
Faulty 36 volt power supply
Check and/or replace the 36VDC power
supply