Bosch NurseCall N46 User manual

NurseCall N46 Wall Transmitter
en User Manual

NurseCall N46 Wall Transmitter | en 3
Bosch Security Systems User Manual 970.030 | v1.0 | 2009.06
Table of Contents
1 Identification 5
1.1 Document 5
1.2 Customer support addresses 6
2 Generalities 7
2.1 NurseCall System 7
2.2 NurseCall N46 Wall Transmitter 7
3 Safety Instructions 8
3.1 Introduction 8
3.1.1 Principle 8
3.1.2 Importance of safety instructions 8
3.1.3 Disregarding safety rules 8
3.2 Environmental conditions 8
3.3 General safety instructions 9
3.3.1 Observation and information 10
3.4 Special safety instructions 10
4 Description 11
4.1 General description 11
4.1.1 Top view 11
4.2 Main functions 12
4.2.1 Red emergency call button 12
4.2.2 Blue assistance call button 12
4.2.3 Green acknowledgment button 12
4.2.4 Alarm signaling 12
4.3 Options 12
4.3.1 Identification of the nurse group 12
4.3.2 Relay contacts for external signals 12
5 Installation 13
5.1 Unpacking 13
5.1.1 List of contents 13
5.2 Installation 14
5.2.1 Generalities 14
5.2.2 Wall installation 14
5.2.3 Connecting to the power supply 15
5.2.4 Reset 15
5.2.5 Transmitter Identification 15
5.2.6 Operation Check 15
5.2.7 Replacing the battery 16
5.2.8 Configuration and Wiring 17
5.3 Inputs and Outputs 18
5.4 General inputs 18
5.5 Wired Outputs 18

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5.6 Wired Inputs 18
5.7 General configuration 19
6Use 20
6.1 Call for Help 20
6.2 Call for Assistance 20
6.3 Call Acknowledgement (Staff Presence) 21
6.4 Call for Help 2 (reserve) 21
6.5 Technical Alarm 21
6.6 Caregiver Arrival 21
6.7 Caregiver Departure 22
6.8 Daily Message and Battery Low Message 22
6.9 Error Message 22
7Operation 23
7.1 Description of the six different states 23
7.2 Legend of illustrations 24
7.3 Operation with the staff presence processing activated 24
7.3.1 Device behavior when pressing a button 24
7.3.2 Device behavior during coded key insertion and removal 27
7.4 Operation with the staff presence processing deactivated 29
7.4.1 Device behavior upon pressing a button 29
7.4.2 Device behavior during coded key insertion and removal 30
8Storage 31
8.1 Short term storage conditions 31
8.2 Long term storage conditions 31
9Disposal 32
9.1 Disassembly 32
9.2 Local disposal locations 32
9.3 Returning to the manufacturer 32
9.4 Materials 32
9.4.1 Battery 32
10 Appendix 33
10.1 Electrical specifications 33
10.2 Dimensions and weight 33
10.3 Operating temperature 33
10.4 EC-Declaration of conformity 34

NurseCall N46 Wall Transmitter Identification | en 5
Bosch Security Systems User Manual 970.030 | v1.0 | 2009.06
1 Identification
1.1 Document
Name No.
User Manual 970.030
Table 1.1 Document No.
Version Description
v1.0 | 2009.06 First Edition
Table 1.2 Version Management

6en | Identification NurseCall N46 Wall Transmitter
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1.2 Customer support addresses
TeleAlarm SA Bosch Group
Rue du Pont 23
CH-2300 La Chaux-de-Fonds
Switzerland
Phone: [phone]
Bosch Security Systems BV
Postbus 80002
NL-5600 JB Eindhoven
Netherlands
Phone: [phone]
Bosch Security Systems France
Atlantic 361
361, avenue du Général de Gaulle
F-92147 Clamart
France
Phone: + 33 (0)825 12 8000
Bosch Security Systems nv/sa
Torkonjestraat 21F
B-8510 Marke
Belgium
Phone: [phone]
Bosch Sicherheitssysteme GmbH
Haus-ServiceRuf
Ingersheimer Straße 16
D-70499 Stuttgart
Germany
Phone: [phone]
Bosch Security Systems AB
Vestagatan 2
416 64 Göteborg
Sweden
Phone: [phone]
Bosch Security Systems Ltd
Broadwater Park
North Orbital Road
Denham
UB9 5HN
United Kingdom
Phone: [phone]

NurseCall N46 Wall Transmitter Generalities | en 7
Bosch Security Systems User Manual 970.030 | v1.0 | 2009.06
2 Generalities
2.1 NurseCall System
Alarms and Messages arriving from NurseCall Transmitters such as the NurseCall N46 Wall
Transmitter are managed and stored by the NurseCall Main Unit. This unit is compatible with
the NurseCall Master.
2.2 NurseCall N46 Wall Transmitter
The NurseCall N46 Wall Transmitter is a multifunction terminal radio transmitter, designed for
patients and nursing staff to make an emergency call, summon assistance or cancel a call
directly in the patient’s room. It is part of a NurseCall system, and is easily expandable.
In the NurseCall system, the NurseCall N46 Wall Transmitter allows the resident of a home or
the patient of a clinic to easily alert the care personnel if needed. The patient simply has to
push the large red button. The system is then able to control and to monitor the progress of
the care personnel.
The alarm and event transmission is performed by radio. There is no need for a wired
connection between the NurseCall N46 Wall Transmitter and the NurseCall Main Unit, this
makes the system installation easy and allows great mobility.
Depending on the model, two relay outputs are available and may be used to connect alarm
and staff presence indicators such as, for instance, the signal lamps installed above the door.
Two LED signal lamps allow the progress to be monitored on the device.
In this document you will find all the information you need for the installation and the use of
the NurseCall N46 Wall Transmitter.
i
NOTICE!
The document "NurseCall General Overview" explains the system concept.

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3 Safety Instructions
3.1 Introduction
3.1.1 Principle
3.1.2 Importance of safety instructions
Each safety and protection instruction in this manual must be adhered to in order to avoid
personnel injuries, property damages or environmental pollution.
In a similar manner, the legal bylaws, the measures in prevention of accidents and for the pro-
tection of the environment, as well as the recognized technical rules aiming at appropriate
and safe working conditions which as applied in the country and at the place of use of the
NurseCall N46 Wall Transmitter must be adhered to.
3.1.3 Disregarding safety rules
Disregarding the safety rules, as well as existing legal and technical regulations, may lead to
accidents, to property damages or to environmental pollution.
3.2 Environmental conditions
!
WARNING!
The User / Installer should read and understand this chapter before any intervention on the
NurseCall N46 Wall Transmitter.
i
NOTICE!
In case of unclear information, please contact your local representative.
!
WARNING!
The NurseCall N46 Wall Transmitter must not be located near a water tap or any other source
of water.
The electrical safety of the NurseCall N46 Wall Transmitter is only guaranteed if the electrical
installation is in accordance with the national regulations and if this installation works prop-
erly.
The NurseCall N46 Wall Transmitter may not be used in buildings prone to fire and explosion
hazards.
!
CAUTION!
The NurseCall N46 Wall Transmitter may not be used under exposure to the direct sunlight, to
heat, to dust or to an excessive humidity (only use the equipment in a clean environment).

NurseCall N46 Wall Transmitter Safety Instructions | en 9
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XInstall the NurseCall N46 Wall Transmitter in a dry place, away from any source of heat.
3.3 General safety instructions
!
CAUTION!
Interferences
Avoid immediate proximity to other electric devices such as a television.
!
DANGER!
Electrocution
During maintenance operations, when the NurseCall N46 Wall Transmitter is powered and its
casing is removed, the NurseCall N46 Wall Transmitter may not be left unattended.
!
CAUTION!
The NurseCall N46 Wall Transmitter may only be connected to the electrical sources as
described in Section 5.2 Installation, page 14.
!
CAUTION!
Maintenance and repairs may only be performed in accordance with the instructions and by
authorized technical personnel only.
The sole possession of the User Manual does not allow the personnel to perform any kind of
repair on the NurseCall N46 Wall Transmitter.
Take into account all the warnings and follow all the instructions displayed on the NurseCall
N46 Wall Transmitter and those which are printed in the documentation.
Never try to use replacement pieces other than those authorized by the manufacturer of the
NurseCall N46 Wall Transmitter.
!
CAUTION!
It is mandatory to use the products specified in the present User Manual to clean the Nurse-
Call N46 Wall Transmitter. If you plan to use another product, only do so after having obtained
the authorization of the manufacturer.
!
WARNING! Electro Static Discharge
The NurseCall N46 Wall Transmitter contains highly sensitive electronic components. It should
be opened only in an ESD protected environment with respect to the following precautions:
XDischarge yourself from electrostatic loads by touching a grounded conductive surface
before opening the unit.
XAvoid touching conductive parts inside the NurseCall N46 Wall Transmitter if not abso-
lutely necessary.

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1. Switch off the NurseCall N46 Wall Transmitter by taking out the battery or removing the
power supply.
2. Dry up the NurseCall N46 Wall Transmitter.
3. Clean the NurseCall N46 Wall Transmitter.
4. Check its electrical functions.
3.3.1 Observation and information
In case of defective operation or any other technical incident for which no remedy is
described in this manual, please contact immediately your local representative.
3.4 Special safety instructions
Appropriate safety instructions linked to specific risks are described in the corresponding
section of this manual.
!
CAUTION!
Never let any liquid enter the system. In case of liquid spill inside the NurseCall N46 Wall
Transmitter, act immediately as follows:
i
NOTICE!
For further information, please contact your local representative.

NurseCall N46 Wall Transmitter Description | en 11
Bosch Security Systems User Manual 970.030 | v1.0 | 2009.06
4 Description
4.1 General description
4.1.1 Top view
Fig. 4.1 Top view
1. Red emergency call button
2. LED indicator for alarm
3. LED indicator for presence
4. Green acknowledgment button, to acknowledge an alarm locally.
5. Blue assistance call button
6. Socket for coded key insertion (option)
7. Installation compartment
8. Jack plug for pear-push button

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4.2 Main functions
The main function of the NurseCall N46 Wall Transmitter is to enable easier handling of
emergencies and help, directly from the patient’s room.
4.2.1 Red emergency call button
Its large red button with textured surface makes it easy to identify and to press, launching an
emergency call.
4.2.2 Blue assistance call button
If, upon arriving, nursing staff requires additional help, a call for assistance can be sent by
pressing the round blue button.
4.2.3 Green acknowledgment button
In all cases, there is an automatic call repetition until cancel of the call. Cancelling can be
made directly on the room transmitter with the smaller green button.
4.2.4 Alarm signaling
The presence and alarm LED indicators enhance the signaling of alarms.
The NurseCall N46 Wall Transmitter is easily expandable, as a socket for pear-push button is
directly accessible.
4.3 Options
Two main options can be implemented in the NurseCall N46 Wall Transmitter:
Identification of the nurse group and relay contacts for external signals.
4.3.1 Identification of the nurse group
This can be made via a socket for coded presence plugs (max. 4 different), allowing the use of
programmable function keys to log on and log off.
4.3.2 Relay contacts for external signals
Optionally, relay contacts for room signal lights and connecting ports for wired room
installation can be used.

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5 Installation
5.1 Unpacking
The NurseCall N46 Wall Transmitter is carefully packed for transportation.
The components contained in the box are protected, but should be handled with care.
Store the packaging material for further use (storage or transport).
1. Take all components out of the box and place the NurseCall N46 Wall Transmitter on the
working space.
2. Check each component in the box, in accordance with the list of contents below.
3. Check that the NurseCall N46 Wall Transmitter and its accessories have not been dam-
aged during transportation.
5.1.1 List of contents
i
NOTICE!
In case of defective or missing equipment, do not try to install the NurseCall N46 Wall Trans-
mitter. Contact immediately your local representative.
Reference Description
RM.905.FI
RM.906.FI
NurseCall N46 Wall Transmitter
2 screws
2 screw anchors
1 CR2450 3V Lithium battery
970.030 NurseCall N46 Wall Transmitter User Manual
Table 5.1 Packing list

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5.2 Installation
5.2.1 Generalities
XInstall the NurseCall N46 Wall Transmitter in a dry place, away from any source of heat.
5.2.2 Wall installation
The NurseCall N46 Wall Transmitter can be fixed with two to five screws on a wall. Two holes
at 60 mm interval are provided for direct mounting on connection boxes.
The three upper holes are used for positioning the device and cannot be reached from the
installation compartment.
Two of the lower holes can be reached from outside and thus used for fixing the device.
!
CAUTION!
Interferences
Avoid immediate proximity to other electric devices such as a television.
53.8
80
131
13.1
Ø7.5
59.9
18.1
3.7
226
3.7
16
27
6.6

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5.2.3 Connecting to the power supply
The NurseCall N46 Wall Transmitter can be powered by a lithium battery or/and an external
12-24 VDC power supply. If the device is powered with an external power supply, the battery
is not necessary, but it can be used as a backup power supply in case of power loss.
If the device is powered by the battery only, the battery life is about 2 years. However, it is
recommended to change the battery once a year.
If the device is powered by an external power supply and the battery is used as backup power
supply, it is recommended to check it at regular intervals (for instance once a year) and to
change it if necessary.
5.2.4 Reset
All parameters are reset when powering up the device (battery or external power supply). This
operation causes the synchronization of the daily message.
In order to perform a reset, make sure to remove both the battery and the external power sup-
ply, make a short-circuit on the two pins marked Reset on the next figure before powering the
device up again.
5.2.5 Transmitter Identification
All NurseCall N46 Wall Transmitters are provided with their own radio identification code that
is assigned in the factory. During the installation, it is necessary to set the relationship
between the identification code of the Transmitter and the place where it is installed (floor/
room/bed or single number). This identification is programmed on the Nursecall Main Unit
(refer to the NurseCall Main Unit User Manual).
5.2.6 Operation Check
Once the transmitter has been installed and setup properly, it is recommended to check all
functionalities of the device. The radio transmission can be checked by sending an acknowl-
edgement call by pressing the green button.
!
CAUTION!
When powering the device, the external 12-24 VDC power supply must be equipped with a
setting off safety device, that is easy to access. The power supply must also be equipped with
a safety fuse of lower value, e.g. 100 or 125 mA.
i
NOTICE!
All connections as well as the configuration need to be carried out before powering the device
(insertion of the battery and/or application of the external power supply).

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5.2.7 Replacing the battery
Procedure
1. Open the compartment cover (1) by sliding it downwards and then towards you.
2. Carefully remove the used battery (2).
3. Place the new battery. The positive terminal must be facing you.
4. Replace the compartment cover.
Fig. 5.1 Replacing the battery
!
WARNING!
– May explode if exposed to fire;
– Use only original batteries intended for use with your NurseCall N46 Wall Transmitter.
Using other type of batteries could be dangerous;
– Do not expose the battery to liquids;
– Do not let the metal contacts on the battery touch another metal. This could damage the
battery;
– Do not disassemble or modify the battery;
– Do not expose the battery to extreme temperatures, and never above 60 ºC (+140 ºF).
– For maximum battery capacity, use the battery at room temperature;
– Keep out of reach of children;
– Use the battery for the intended purpose only;
– Do not allow the battery to be put into the mouth. Battery electrolytes may be toxic if
swallowed.
!
CAUTION!
There is a risk of explosion if battery is replaced by a wrong type or if not connected correctly.
The battery should be replaced exclusively by Authorized Personnel.
Dispose of used batteries according to instructions and regulations.
Battery type is 3V CR2450/DL2450.
2
1

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5.2.8 Configuration and Wiring
Fig. 5.2 Configuration and Wiring
J2 J3
J4
B1 B2
B3
B4
B5
B6
B7
B8
J5
J6
123456
12
3
4
5
REL 1 REL 2
Terminal J5
1 External 12-24 VDC power supply
5-6 REL 2 Staff Presence
:
2 GND (0 V)
3-4 REL 1 Call for Help
Terminal J6:
4-5 Call for Help 2 or Call for Assistance
3-4 Technical Alarm
1-2 Call for Help
Connector J4:
External Call for Help
trigger (pear push button)
Solder Bridges (if soldered):
B8 Call for Assistance only by
B7
B6 No processing
B5 No Daily Message
B4 No calling message repetition
B3 Technical Alarm message repetition
Staff Presence
Call for Assistance from terminals J6[4-5]
Staff Presence
B1 REL 1 Call for Help
B2 REL 2 Staff Presence
(o)
(o)
polarity
polarity
NO NC NO NC
NC NO
NC NO
J2 Polarity of Technical Alarm input
J3 Polarity of inputterminal J6[4-5]
J7
Connector J7:
Presence / Staff identification (optional)
J1
NO NC
J1 External Call for Help trigger
input polarity
CR 2450
battery
Reset
NC-B2-NO NC-B1-NO
Solder bridges B1 and B2 are located on the bottom side of the PCB:
(o)
i
NOTICE!
Setting up one or more inputs to "NC" position results to higher power consumption. This con-
figuration should be used with external power supply or will reduce the battery life.

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5.3 Inputs and Outputs
5.4 General inputs
The * marks a factory setting.
5.5 Wired Outputs
5.6 Wired Inputs
External trigger J4 Jack 3.5 mm J1 NO* Closing contact causes a Call for Help
NC Contact opening causes a Call for Help
Power supply J5 1 + 12 to 24 V DC
2-GND 0V
Call for Help
Relay
J5 3-4 B1 NO* A Call for Help causes the closing of
the relay contact
NC A Call for Help causes the opening of
the relay contact
Staff Presence
Relay
J5 5-6 B2 NO* Staff Presence signaling causes the
closing of the relay
NC Staff Presence signaling causes the
opening of the relay
Call for Help J6 1-2 The contact closing causes a Call for
Help.
Technical
Alarm
J6 3-4 J2 NO* The contact closing causes a Technical
Alarm
NC The contact closing causes a Technical
Alarm
Call for Help 2
or Call for
Assistance
J6 4-5 J3 NO* The contact closing causes a Call for
Help 2 or a Call for Assistance
NC The contact opening causes a Call for
Help 2 or a Call for Assistance

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5.7 General configuration
The * marks a factory setting.
(o) NurseCall N46 Wall Transmitters that feature the output relays are delivered with the Staff
Presence Processing activated (B6 open). Models that do not feature the output relays are
delivered with the Staff Presence Processing disabled (B6 soldered).
Bridge State Function
B3 Open* Technical Alarms are not repeated.
Soldered Technical Alarms are repeated until alarm acknowledgement
(max 20 min.)
B4 Open* Calls (except technical alarms) are repeated until call acknowledge-
ment (max 20 minutes)
Soldered Calls (except technical alarms) are not repeated.
B5 Open* A daily message is sent every 24 hours.
Soldered Daily messages are suppressed.
B6 Open(o) Staff Presence Processing is activated.
Soldered(o) Staff Presence Processing is disabled.
B7 Open* Activation of J6 [4-5] terminal input causes a Call for Help 2.
Soldered Activation of J6 [4-5] terminal input causes a Call for Assistance.
B8 Open* The Assistance Call does not depend on the presence of the Care Per-
sonnel.
Soldered The Assistance Call is possible only if the Care Personnel has signaled
his/her presence.

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6Use
Every time a NurseCall N46 Wall Transmitter is used by pressing a button or activating a wired
input, the device sends a radio signal and the lamps indicates its actual state. Optionally, two
relays allow the transmission of status to a remote display such as the signal lamps placed on
top of the door.
Each radio message is sent with a different code which allows the receiver (NurseCall system)
to recognize the performed action.
6.1 Call for Help
The Call for Help can be triggered in three different ways:
– by pushing the red Call for Help button
– by pushing the external switch connected to the J4 connector, for example a pear
push button.
– by pushing the external button connected to terminals 1 & 2 of the terminal block
J6.
The Call for Help is repeated approximately every 2 minutes until a call acknowledgement
takes place, up to a maximum of 20 minutes. This repeat function can be disabled by setting
the solder bridge B4.
A Call for Help is signaled by red flashes on the signal lamp and optionally, by the activation of
the relay Call for Help.
6.2 Call for Assistance
The Call for Assistance is triggered by pushing the Call for Assistance button (blue).
The Call for Assistance is repeated approximately every 2 minutes until a call acknowledge-
ment takes place, up to a maximum of 20 minutes. This repeat function can be disabled by
setting the solder bridge B4.
A Call for Assistance is signaled by red double flashes on the signal lamp and by the alternate
action/release of the relay Call for Help.
i
NOTICE!
It is recommended to keep the button pressed until the lamp placed above the red button
lights up.
i
NOTICE!
In some cases, the action Call for Help generates a Call for Assistance action. See
Section State before action: Alarm with staff presence, page 25.