Boston Scientific Preventice Solutions BodyGuardian ONE User manual

Patient Instruction Manual

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CONTACT INFORMATION Return your monitor on: ------------ / ------------ / ------------
General information
https://www.preventicesolutions.com/patients/body-guardian-one
Preventice Services is not an emergency response service. Contact your doctor immediately if your symptoms worsen.
If you are experiencing a medical emergency, dial 911.
If you are receiving the monitor at home and require assistance, call Preventice Services at: 888.500.3522
Did you receive your monitor at home?
Patient benefit quotes
888.747.4760
8:00 a.m. - 4:00 p.m. CST, M-F
patientbenefi[e-mail]
Patient services
888.500.3522 (press 1, 1)
24 hours a day, 7 days a week
[e-mail]
Returning your monitor
888.500.3522 (press 1, 5)
7:00 a.m. - 7:00 p.m. CST, M-F
[e-mail]
Billing assistance
888.747.4701
8:00 a.m. - 5:00 p.m. CST, M-F
[e-mail]

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INSURANCE INFORMATION
Our Notice of Privacy Practices is available for your review at: www.preventicesolutions.com
On behalf of your physician, you are being provided with a heart monitor from Preventice Services. This test will be
billed in two parts:
1. Your medical professional will bill your insurance for the in-office hook-up and the final reading of the test results.
2. Preventice Services will bill your insurance for the use of the monitor along with providing the physician with 24/7
monitoring center service and all requested data and reports.
Your insurance company will usually send you an Explanation Of Benefits (EOB) describing the amount paid and the
amount you owe Preventice. An EOB is not a bill.
Our goal is to help your physician diagnose your heart condition without delay or concerns about billing. We offer
patient-friendly payment options, including a discounted rate at the time of service or a reduced rate when your
insurance indicates a large fee payable by you for our services or the physician’s services.
All equipment is the sole property of Preventice Services. To avoid financial liability and to ensure that you do
not receive a bill for the value of the equipment in your possession (up to $2,400), please return the equipment
immediately after your service ends. Any request for an extension of your study beyond your prescribed study needs to
come from your physician through a new order sent to Preventice Services. Be aware that the second study may not be
covered by all insurance providers and you may be responsible for those charges.

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INTRODUCTION
Your physician has prescribed you the BodyGuardian One heart monitor and monitoring center service provided by
Preventice Services to detect irregular heart rhythms. You must wear the monitor for the length of time your doctor
has prescribed.
If you are receiving the monitor at home and require assistance, call Preventice Services at: 888.500.3522
For the manufacturer’s Instructions for Use, visit: www.preventicesolutions.com/docs/BGO-IFU.pdf
Welcome to
Caution: Federal law (USA) restricts this device to sale by or on the order of a physician.
The monitor cannot be worn while traveling on an aircraft. This monitor does not operate outside the United
States. Contact Patient Services if you plan to travel outside the United States.
BodyGuardian One is NOT waterproof. Keep the monitor away from water. Remove the monitor and the lead
set when you bathe, swim or perform other similar activities, then re-attach lead wires afterwards. You do
not need to remove the ECG electrodes.

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INTRODUCTION
Ensure that the following equipment is included in the box.
Equipment
Monitor batteries
Monitor
ECG lead set
Batteries (2)Monitor case / belt clip
Battery
charger
ECG lead wires
BodyGuardian One monitor
standard ECG electrodes
Note: Your equipment may vary from the components pictured. Preventice reserves the right to modify, change, or discontinue products or accessories at any time.
touchscreen
record button

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GETTING STARTED
Prepare your skin
1. If hair is present, remove the hair where you
will place the ECG electrodes.
See page 7 for chest locations.
2. Thoroughly clean the area with soap and
water. Dry the area completely.
3. Do not apply lotions, oils, or perfumes.
Attach electrodes to lead wires
1. Snap one ECG electrode into each of the five
colored leads.

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GETTING STARTED
Attach to your chest
Remove the adhesive backing from each of the
electrodes, then attach them to your chest:
Black
Attach aligned with the left side of the neck, two to
three inches below the left collarbone.
Green
Attach below the white lead, under the breast to
the outer ribcage.
Red
Attach below the black lead, under the breast to
the outer ribcage.
White
Attach aligned with the right side of the neck, two
to three inches below the right collarbone.
Brown
Attach to the center of the chest, slightly to the
right of the sternum.
patient right patient left
Apply only to intact, clean skin. Do not apply over open
wounds, lesions, infected, or inflamed areas. If you
have skin allergies or hypersensitivities to adhesives,
consult your doctor to select the appropriate option.

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GETTING STARTED
Run the lead wires from
the electrodes neatly under
your clothing to your belt
area, where you will clip the
monitor.
Route lead wires
around clothing
Insert battery into monitor
Slide the battery cover off
the back of the monitor.
1Insert one of the batteries
at an angle so that the
battery contacts enter the
compartment first.
2

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GETTING STARTED
Charge the other battery
1. Place the other battery into the charger.
2. Plug the charger into a wall outlet.
While charging, the charger displays either
a pink (charging) or blue (charged) light.
Charging time: 4 hours
Charged (blue)Charging (pink)
Slide the cover
back onto the
monitor. Drop the
cover as pictured,
then slide it into
place.
3
After the battery is
installed, wait 2-3
minutes for the Insert
ECG Lead Cable screen.
If that screen does not
appear, do not insert the
cable; call Preventice for
assistance.
4

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GETTING STARTED
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7Plug lead set into monitor
1. Plug the connector on the lead set cable into the monitor.
The monitor will alert you with a beep when the lead set is securely plugged into the monitor.
2. On the touchscreen, a spinning circle displays. Do not touch the screen.
3. After several seconds, the MONITORING message appears on the screen. You are now monitoring.
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MONITORING
If the screen changes back to ACTIVATION PENDING after starting monitoring, contact Preventice at
888.500.3522 (press 1, 1, 4).