Bristan BRG 3HBAS C User manual

Please keep this booklet for future
reference.
Installer, when you have read these
instructions please ensure you leave them
with the user.
Installation Instructions
Bright Tap Range
Models covered:
BRG 3HBAS C, BRG 3HBF C,
BRG WMBAS C, BRG WMBF C
www.divapor.com

2
Contents
Thank you for choosing Bristan, the UK’s leading taps and showers expert.
We have designed this product with your enjoyment in mind. To ensure that it works
to its full potential, it needs to be fitted correctly. These fitting instructions have been
created to give you all of the information you need and, if you need any further help,
please do not hesitate to contact us.
Important Safety Information................................................... 3
General Information ................................................................. 4
Specifications ........................................................................... 4
Dimensions............................................................................... 5-7
Installation Requirements ....................................................... 8
Installation................................................................................ 9-10
3 Hole Basin Mixer / Bath Filler............................................... 9
Wall Mounted Basin Mixer / Bath Filler .................................. 10
Maintenance ............................................................................. 11
Troubleshooting........................................................................ 12
Notes......................................................................................... 13
Guarantee ................................................................................. 14-15
Need help? Give us a call on 0844 701 6273 and speak to one of our trained advisers.
www.divapor.com

3
Important Safety Information
•Please read these instructions thoroughly and retain for future use.
•All products manufactured and supplied by Bristan are safe provided they are
installed, used correctly and receive regular maintenance in accordance with these
instructions.
•If you are in any doubt about your ability to install this product safely you must
employ the services of an experienced qualified plumber.
•This fitting needs to be installed in accordance with, and meet the requirements of the
Water Supply (Water Fittings) Regulations 1999 and Scottish Byelaws 2004.
•Remove all packaging and check the fitting for damage before starting installation.
•Warning: Before starting any installation please consider the following: before
drilling into walls, check that there are no hidden electrical wires, cables or water
supply pipes. This can be checked with the aid of an electronic detector.
•If power tools are used do not forget to: - Wear eye protection
- Unplug equipment after use
•Important: Remember to turn off the mains water supply before connecting to any
existing pipe work. Fitting isolating valves to the inlet feeds is recommended for ease
of maintenance.
•Warning: Before installing the new fitting it is essential that you thoroughly flush
through the pipework in order to remove any remaining swarf, solder, etc.
Failure to carry out this procedure could cause problems or damage to the workings of
the fitting.
•Take care when handling the ‘flexible connecting pipes’, do not bend, twist or crush
them. Only tighten the pipes by hand.
• This product must not be modified in any way as this will invalidate the guarantee.
Need help? Give us a call on 0844 701 6273 and speak to one of our trained advisers.
www.divapor.com

4
General Information
This product has been tested to the Water Regulations Advisory Scheme (WRAS) and
satisfies the requirements of the Water Supply (Water Fittings) Regulations 1999 and
current bylaws. For full Installation Requirements & Notes (IRN) please visit
www.wras.co.uk/directory.
Designed to comply with BS EN 200 for combination taps to be used within systems
designed to BS 6700.
BS 6700 recommends the temperature of stored water should never exceed 65°C.
A stored water temperature of 60°C is considered sufficient to meet all normal
requirements and will minimise the build up of lime scale in hard water areas.
If the product is installed at low pressure (tank fed), then the minimum distance from
the highest installed position of the outlet to the underside of the cold tank should be at
least 2 metres to ensure adequate performance.
Note: BRG 3HBF C and BRG 3HBAS C require 3 metres if installed on a low pressure
system.
These taps and mixers should be installed in compliance with the Water Regulations.
Where the supplies are unbalanced, i.e. Hot water from cylinder tank / cold from the
mains, approved check valves must be fitted in the supply pipes.
Specifications
Product Code
Working pressure
Inlet
Min Max
BRG 3HBAS C 0.3 5.0 15mm Compression Threaded Tail
BRG 3HBF C 0.3 5.0 3/4" BSP Threaded Tail
BRG WMBAS C 0.2 5.0 15mm Compression Threaded Tail
BRG WMBF C 0.2 5.0 22mm Compression Threaded Tail
Maximum static pressure- 10.0 bar
System Requirements:
Gravity fed hot & cold (Equal pressures)
Gravity fed hot & cold (Differential pressure, maximum ratio 5:1)
Unvented systems
Instantaneous water heater (Combination boiler)
Need help? Give us a call on 0844 701 6273 and speak to one of our trained advisers.
www.divapor.com

5
Dimensions
Dimensions are approximate and in millimetres.
Need help? Give us a call on 0844 701 6273 and speak to one of our trained advisers.
3 Hole Basin Mixer
3 Hole Bath Filler
48
99 88
116
116
100
97
50
1
14 110
125
122
11
0
9
6
www.divapor.com

6
Dimensions Cont.
Wall Mounted Basin Mixer
Dimensions are approximate and in millimetres.
Need help? Give us a call on 0844 701 6273 and speak to one of our trained advisers.
290
90
47 207
30 172
www.divapor.com

7
Dimensions Cont.
Need help? Give us a call on 0844 701 6273 and speak to one of our trained advisers.
Dimensions are approximate and in millimetres.
360
90
47 207
30 172
Wall Mounted Bath Filler
www.divapor.com

8
Installation Requirements
Flexible Connecting Pipes
Care must be taken when connecting the flexible connection pipes to the household pipework to
ensure they do not bend sharply and kink or twist.
See below for recommended ways to fit the flexible connecting pipes.
Slight
bend
90°
Angle
Kink Curved
round
Twists
Important: Failure to follow these guidelines may result in poor performance and damage
to the flexible connecting pipes.
Important: Full access must be made available on installation for future maintenance/
servicing purposes.
Need help? Give us a call on 0844 701 6273 and speak to one of our trained advisers.
www.divapor.com

9
Need help? Give us a call on 0844 701 6273 and speak to one of our trained advisers.
Installation
1. Unscrew the locking nut from the side
bodies.
2. With the backnut, metal and rubber
washers fitted to the side body threaded tails,
feed the side body through the hole in the
basin / bath from underneath.
3. Screw the locking nut onto the valve,
ensuring the washer is fitted between the
locking nut and basin / bath, onto the treaded
tail and tighten backnut underneath onto the
bottom of the basin/ bath. The screws on the
backnut allow for any uneven surfaces and
should be tightened up to the metal washer.
Replace the handle, grub screw and the rubber
cap.
4. Fit the spout to the basin/ bath tightening the
backnut. The screws on the backnut allow for
any uneven surfaces and should be tightened
up to metal washer.
5. Attach the T- joint assembly and connect to
the side bodies (hot on the left, cold on the right
when viewed from the front), by using flexi tails
supplied.
6. Connect the hot and cold water supplies
to the side bodies (hot to the left, cold on the
right hand side), fully open both valves, letting
the water run for a few minutes to flush the
system.
7. Fit the clicker waste (basin mixer only)
ensuring the rubber washer is fitted between
the basin and the waste. Place the other
rubber washer under the basin and secure in
place by tightening the backnut. In order to
fill the basin, the button in the middle of the
waste needs to be pressed down.
To release the water, press the button again.
8. Check all joints and connections
for leaks.
3 Hole Basin Mixer/ Bath Filler
www.divapor.com

10
Installation Cont.
Wall Mounted Basin Mixer and Bath Filler
1. Decide on the final position of the basin mixer/ bath
filler. Install suitable battons into the wall cavity if
required to support the tap body.
2. Plumb the hot and cold water supply pipes to the
required position.
3. Secure mixer body using the screws and wall plugs
supplied.
4. Attach the supply pipework to the hot and cold
inlets (hot on the left and cold on the right when
viewed from the front) ensuring the olive is fitted to
the copper pipe work. Tighten the compression nut to
secure the pipework and create a water tight seal.
Note: Before finishing the wall surface turn on both
water supplies to check for any leaking connections.
5. Push the valve shroud onto the valve and secure by
using the shroud locking nut.
6. Finish the wall surface.
Note, it is important that a sufficient amount of the
spout connecting tube is left exposed to allow the
spout to connect.
7. Attach the spout to the concealing plate using the
screws supplied.
8. Push the concealing plate over the valve shrouds
ensuring the o-rings on the spout connecting tube
have located inside the spout. Tighten the grub screw
to secure the spout in place and push fit the rubber
cap.
9. Push the handles onto the valve spindles. Tighten
the grub screws and push fit the rubber cap.
10. Turn on both water supplies and operate the
handle letting the water flow for a few minutes to
flush the system.
Need help? Give us a call on 0844 701 6273 and speak to one of our trained advisers.
www.divapor.com

11
Maintenance
Your product has a high quality finish
and should be treated with care to
preserve the visible surfaces. All
surfaces will wear if not cleaned
correctly, the only safe way to clean
your mixer is to wipe with a soft damp
cloth. Stains can be removed using
washing up liquid. All bath cleaning
powders and liquids will damage the
surface of your fitting, even the non-
scratch cleaners.
Note: Never use abrasive detergents
or disinfectants or those containing
alcohol, hydrochloric acid or
Before carrying out any maintenance,
turn off both water supplies or close
any isolating valves to the tap.
Prise out the rubber cap, losen the
grub screw using a 2.5mm hexagonal
key and remove the handle.
Screw the locking nut and remove the
valve using the correct size socket.
Wash the valve with clean running
water and make sure that any debris
has been removed.
If necessary replace the valve using
parts supplied by Bristan only.
Lightly grease the seal (only use
silicone grease), replace the locking
nut and handle.
Tighten the grub screw and push
fit the rubber cap.
Cleaning
General Cleaning
Important: Tighten the valve with
the correct size socket and apply
appropriate force/torque.
Do not overtighten.
Need help? Give us a call on 0844 701 6273 and speak to one of our trained advisers.
Handle
Valve
2.5 mm
hexagonal key
Locking
Nut
Grub
Screw
Rubber
Bung
www.divapor.com

12
Troubleshooting
Symptom Cause Remedy
No flow or low
flow rate
Partially closed isolation valve. Open isolation valve.
Instantaneous water heater
cycles on and off as flow rate or
pressure is too low.
Increase water flow rate or
pressure through system to
meet required minimum working
pressure of tap.
Head of water is below the
minimum distance required.
Refer to 'Specifications' on page
4.
Hot or cold water being drawn
off elsewhere causing pressure
changes or instantaneous boiler
temperature changes.
Do not use other water outlets
when using the taps.
Airlock or partial blockage in the
supply pipework.
Flush through pipework to
ensure removal of debris and
any airlocks.
Water dripping
from taps
This is normal for a short time
after using the taps.
This is caused by capilary action,
the build up of water in the tap
body.
If water continues to drip,
possible build up of debris/
limescale in ceramic disc valves.
Remove valves and clean, refer
to 'Maintenance' section on page
11 before removing the valve.
Taps do not
turn on
Closed isolation valve. Open isolation valve.
Water suppliesto the tap turned
off.
Turn on both water supplies to
the tap.
Need help? Give us a call on 0844 701 6273 and speak to one of our trained advisers.
www.divapor.com

13
Notes
Please use this space to add any notes you or your installes may have
regarding the plumbing system / installation of this product.
Need help? Give us a call on 0844 701 6273 and speak to one of our trained advisers.
www.divapor.com

14
Guarantee
At Bristan, we want to make things as
easy as possible for our customers. That’s
why we design products that are easy to
fit and use, and that are quality tested to
make sure they won’t let you down. It’s
also why we offer solid guarantees on all
products, effective from the date of
purchase, to give you peace of mind.
Bristan’s Bathroom Taps are covered by
a 5 year guarantee. This also includes 5
year labour cover *(subject to
registration) which means that, in the
unlikely event that there is a problem in
the first year
after purchase, we’ll send one of our
expert engineers to fix it.
*Labour is provided by an approved
Bristan Care engineer or appointed
representative. The guarantee only applies
to products with a manufacturing fault.
There will be a call out charge for any
incidents where no fault has been found
with the product, or if the issue is due to
poor installation or maintenance.
Guarantee Terms and Conditions
This guarantee is in addition to your
statutory and other legal rights and is
subject to the following conditions:
• The product was purchased within
the United Kingdom or Republic of
Ireland.
• The guarantee applies solely to the
original purchaser with proof of
purchase.
• The installation must allow ready access
to all products for the purpose of
inspection, maintenance or replacement.
• Repair under this guarantee does not
extend the original expiry date. The
guarantee on any replacement parts or
product ends at the original expiry date.
• Any part found to be defective during
the guarantee period will be replaced
without charge, providing that the product
has been installed in accorance
with the instructions given in this guide
and used as the manufacturer intended.
The guarantee does not cover:
• Damage or defects caused by;
- General wear and tear (including
special non-chrome finishes;
components such as filters, seals, ‘O’
rings and washers)
- Incorrect installation
- Repair using non-Bristan parts
- Accidental or wilful misuse
- Corrosion and the use of
inappropriate cleaning products
- System debris including the build
up of limescale (which can be
controlled through regular servicing
and maintenance)
• Compensation for loss of use of the
product or consequential loss of any
kind.
In the interests of continuous product
improvement, Bristan reserves the right to
alter product specifications without notice.
The Bristan Product Guarantee does not
affect your statutory rights as a consumer.
Need help? Give us a call on 0844 701 6273 and speak to one of our trained advisers.
www.divapor.com

15
Guarantee & Service Policy
• Need help?
If this product does not function cor-
rectly when first used, contact Bristan
Care Customer Service on 0844 701 6273
where our expert team of advisors will be
able to offer you help and advice.
• Problems during the guarantee period
In the unlikely event that you encounter
any problems with the product during the
guarantee period, contact Bristan Care
Customer Service on 0844 701 6273 with
your proof of purchase and we will work to
resolve the problem quickly.
Bristan Care Customer Support
Bristan customers also benefit from the
support of Bristan Care, our
comprehensive customer support package
which offers:
Technical support hotline
(Tel: [phone]) with access to fully
trained advisers who can offer installation
advice, talk you through quick
maintenance checks, or recommend the
best course of action to fix any problems
with a product.
Expert advice
Find easy to follow ‘how to’ video guides
and technical FAQs online at
www.bristan.com. Our guides take you
step-by-step through many product i
nstallations and you can find plenty of
easy guides to quick product fixes and
servicing.
Spare parts
We hold thousands of spares and we keep
them for discontinued products for over
seven years. Spares can easily be ordered
online at www.bristan.com and are
dispatched the same day.
Expert plumbing engineers
If we can’t solve the problem over the
‘phone or with a spare part, then we’ll
send out one of our Bristan Care
engineers to take a look. Bristan Care
engineers provide free support for
products that are within guarantee, but
are also available to service products that
are out of guarantee for a small charge.
For details, please call Bristan Care
Customer Service on 0844 701 6273.
Need help? Give us a call on 0844 701 6273 and speak to one of our trained advisers.
www.divapor.com

16
Bristan Group Ltd.
Birch Coppice Business Park
Dordon
Tamworth
Staffordshire
B78 1SG
Web: www.bristan.com
Email: enquir[email protected]om
A Masco Company
Part Numbersa: BRG BOOK 2
Issue: D2
Useful contact details:
Customer Service:
0844 7016273
Customer Service Email:
Customer[email protected]om
Customer Service Fax:
0844 7016275
Reception:
0844 7016274
Join us on...
www.divapor.com