Bristan SAI 1/2 C Mounting instructions

Installation Instructions
and User Guide
Sail Tap Range
Models Covered:
SAI 1/2 C, SAI 3/4 C,
SAI BAS C, SAI BF C,
SAI BSM C
Please keep this booklet for future
reference.
Installer, when you have read these
instructions please ensure you leave
them with the user.

2Need help? Give us a call on 0330 026 6273 and speak to one of our trained advisors.
Contents
Thank you for choosing Bristan, the UK’s leading taps and showers expert.
All products manufactured and supplied by Bristan are safe and comply to
legislative requirements; providing that they are installed correctly and receive
regular maintenance in accordance with these instructions your user experience will
not be aected.
These fitting instructions have been created to give you all of the information you
need and, if you need any further help, please do not hesitate to give us a call on
0330 026 6273.
Contents
• Important Safety Information 3
• Specifications 4
• Installation - Basin & Bath Taps 5
• Installation - Basin Mixer 6
• Installation - Bath Filler 7
• Installation - Bath Shower Mixer 8
• General Cleaning 9
• Maintenance 9-11
• Troubleshooting 11

• Please read these instructions
thoroughly and retain for future use.
• All products manufactured and
supplied by Bristan are safe provided
they are installed, used correctly
and receive regular maintenance in
accordance with these instructions.
• If you are in any doubt about your
ability to install this product safely
you must employ the services of
an experienced qualified plumber/
electrically qualified person.
• These fittings need to be installed
in accordance with, and meet the
requirements of the Water Supply
(Water Fittings) Regulations 1999 and
current bylaws. For full Installation
Requirements & Notes (IRN) please
visit wras.co.uk/directory.
• Remove all packaging and check
the components for damage before
starting installation
• Before starting any
installation, please consider
the following:
• Prior to drilling into walls, check
that there are no hidden electrical
wires, cables or water supply pipes.
This can be checked with the aid of an
electronic detector.
• If power tools are used, don’t
forget to wear eye protection and
unplug equipment after use.
3
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• Before installing these taps the
water supply must be thoroughly
flushed in order to remove any swarf,
solder etc.
• We recommend isolation valves to
be fitted to the inlet water supplies to
ensure ease of future maintenance.
• Full access must be made available
for future maintenance/servicing
purposes.
• This product must not be modified
in any way as this will invalidate the
guarantee
If in doubt, contact a registered plumber
or your Local Water Authority or the
Secretary of the Institute of Plumbing,
address as follows:-
The Institute of Plumbing,
64 Station Lane,
Hornchurch,
Essex,
RM12 6NB, Tel: [phone]
Important Safety Information

4
Pressure
BAR
6.0
8.0
10.0
0
4.0
2.0
1.0
5.0
4.0
3.02.0
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Light
Maximum Static Pressure:
1.0 Pa (10.0 bar)
Inlet Water Temperature
Outlet Connection
Min: 0.02 MPa
(0.2 bar)
Max: 0.5 MPa
(5.0 bar)
Working Pressures (All Models)
Inlet Connection
Tools You’ll Need
Recommended Usage
Healthcare
Flat-head Screwdriver Cross-head
Screwdriver
Pencil Drill Pipe Cutter Safety Glasses
Pipe & Wire
Detector
Heavy
Domestic
Pressure
BAR
0
Specifications
60°C
65°C
60-65°C Recommended Commercial
Commercial
SAI 1/2 C - 1/2” BSP
SAI 3/4 C - 3/4” BSP
SAI BAS C - 1/2” BSP Flexible Tails
SAI BF C - 3/4” BSP
SAI BSM C - 3/4” BSP
SAI 1/2 C - Coin-Slot Aerator
SAI 3/4 C - Coin-Slot Aerator
SAI BAS C - 5lpm Flow Limited Aerator
SAI BF C - Flow Straightener
SAI BSM C - G 1/2”, Single Function Handset
Flexible Connecting Pipes
Slight
bend
90 °
angle
Kinks
Curved
round Twists
Spare Parts
To replace any spare parts
for your tap, why not
scan the QR Code or
visit www.bristan.com
and search for your product.
Hexagonal Key
Adjustable
Spanner
Specifications

5
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Installation - Basin & Bath Taps
Pack Contents
x2
x2
x2
1. Identify all components are present prior to
starting installation.
2. Position the ‘O’ ring in the groove on the
underside of the tap body and feed the
bodies through the tap holes on the basin/
bath.
3. Using a suitable spanner, secure the taps to
the basin/bath with the washers and metal
backnuts.
4. Connect the hot and cold water supplies to
the tap tails. We recommned fitting isolation
valves for ease of future maintenance (not
supplied).
5. Turn on the water supplies and open both
taps letting the water flow for a few minutes
to check all joints and connections for any
leaks.
x2
REMEMBER
Hot on the
left, cold on
the right!
Operation
Cold
Hot
On
On

6Need help? Give us a call on 0330 026 6273 and speak to one of our trained advisors.
Pack Contents
x2
1. Identify all components are present prior to
starting installation.
2. From the fixing kit, screw the two fixing rods
into the bottom of the mixer body. Screw in
(by hand only) the flexible connecting pipes
to the mixer body by hand only; (DO NOT
OVERTIGHTEN).
3. Feed the mixer body through the basin
taphole ensuring the o-ring is fitted in the
groove on the underside of the tap body.
4. Push the ‘C’ shaped rubber and metal
washers onto the threaded rods and tighten
by screwing the fixing nuts.
5. Connect the hot and cold
water supplies to the tap
tails. We recommned
fitting isolation valves for
ease of future maintenance
(not supplied).
6. Fit the clicker waste to the basin ensuring a
rubber washer is fitted between the basin
and the waste.
7. Place the other rubber washer under the
basin and secure in place by tightening the
backnut.
8. Turn on the water supplies and open both
taps letting the water flow for a few minutes
to check all joints and connections for any
leaks.
x1
REMEMBER
Hot on the
left, cold on
the right!
Operation
Cold
Hot
On
x1
x1
x1
Push down
the plug to
fill the basin.
Push again to
empty.
Installation - Basin Mixer

7
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Pack Contents
x1
x2
x2
1. Identify all components are present prior
to starting installation.
2. Position the ‘O’ rings in the grooves on the
underside of the tap body and feed the
body through the tap holes on the bath.
3. Using a suitable spanner, secure the tap
to the bath with the washers and metal
backnuts.
4. Connect the hot and cold
water supplies to the tap tails.
We recommned fitting
isolation valves for ease of
future maintenance (not supplied).
5. Turn on the water supplies and the tap
letting the water flow for a few minutes
to check all joints and connections for
any leaks.
x2
REMEMBER
Hot on the
left, cold on
the right!
Operation
Cold
Hot
On
On
Installation - Bath Filler

8Need help? Give us a call on 0330 026 6273 and speak to one of our trained advisors.
Installation - Bath Shower Mixer
Pack Contents
1. Identify all components are present prior
to starting installation.
2. Position the ‘O’ rings in the grooves on the
underside of the tap body and feed the
body through the tap holes on the bath.
3. Using a suitable spanner, secure the tap
to the bath with the washers and metal
backnuts.
4. Connect the hot and cold
water supplies to the tap tails.
We recommned fitting
isolation valves for ease of
future maintenance (not supplied).
5. Connect the hose and handset to
the tap body.
REMEMBER
Hot on the
left, cold on
the right!
Operation
x2
x2
x2
x1
x1 x1
x1
6. Turn on the water supplies and the tap
letting the water flow for a few minutes
to check all joints and connections for
any leaks.
7. Position where you want the wall bracket to
be installed, ensuring the hose and handset
can reach. Mark and drill the fixing holes.
8. Secure the wall bracket using the
fixings supplied. Put the bracket cover
back on the fixing plate.
Cold
Hot
On
On
Pull up to switch to
shower mode.
Push back down to
go back to bath fill.

9
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General Cleaning
Bristan products are made from premium materials, with hand polishing and
electroplated finishes.
Your taps or shower should be regularly cleaned with warm water, a mild pH-neutral liquid soap,
and polished with a soft cloth. Any residues from soap, toothpaste, shampoos and shower gels can
cause blemishes if not rinsed o straight after use.
Household bleaches and cleaners contain harsh chemicals and may damage the surface finish.
Avoid using abrasive cloths, scouring pads, scrub sponges, steel wool or anything similar.
Some surfaces such as nickel and pewter may be aected by the dye found in some cloths, so it
is also important to avoid hanging cloths on spouts.
Your Bristan shower head has rub clean nozzles for easy cleaning; simply rub your fingers across
the rubber spray jets regularly to remove any scale or debris.
Maintenance
If your fitting begins to leak, follow these steps
to clean your valves:
1. Isolate the water supplies by either turning
o the isolation valves to the tap; or turning
to water supply o at the mains stopcock.
2. Prise out the caps and undo the grub
screws to remove the handles. Unscrew the
shrouds.
3. Using a suitable spanner, remove the valves
from the tap body(ies).
4. Clean the seatings inside the tap body(ies).
Check the valves and seals for any damage,
if necessary replace the valves.
5. If the valves are fine, soak in a suitable
solution to de-scale.
6. Once de-scaled, use a WRAS approved
grease on the seals and reverse the steps to
replace the valves and handles.
7. Turn on the water supplies and the tap
letting the water flow for a few minutes
to check all joints and connections for
any leaks.
8. If problems persist, please contact
Customer Services on 0330 026 6273.
Cleaning the Valves
Grub
Screw
Handle
Cap
Shroud
Spline
Adaptor
O-Ring
Valve

10 Need help? Give us a call on 0330 026 6273 and speak to one of our trained advisors.
Maintenance
If your fitting begins to leak, follow these steps
to clean your cartridge:
1. Isolate the water supplies by either turning
o the isolation valves to the tap; or turning
to water supply o at the mains stopcock.
2. Undo the grub screw to remove the handle.
Unscrew the shroud.
3. Using a suitable spanner, remove the
cartridge retaining nut from the tap body.
Remove the cartridge
4. Clean the seatings inside the tap body.
Check the cartridge and seals for any
damage, if necessary replace the cartridge.
5. If the cartridge is fine, soak in a suitable
solution to de-scale.
6. Once de-scaled, use a WRAS approved
grease on the seals and reverse the steps to
replace the cartridge and handle.
7. Turn on the water supplies and the tap
letting the water flow for a few minutes
to check all joints and connections for
any leaks.
8. If problems persist, please contact
Customer Services on 0330 026 6273.
Cleaning the Cartridge Handle
Shroud
Collar
Cartridge
Retaining Nut
Cartridge
Grub
Screw

11
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Maintenance
Symptom Cause Remedy
No flow or
low flow
rate
Partially closed isolation valve. Open isolation valve.
Instantaneous water heater cycles on
and o as flow rate or pressure is too
low.
Increase water flow rate or pressure through system.
Head of water is below the
minimum distance required.
Refer to specification for minimum distance required.
Hot or cold water being drawn o
elsewhere causing pressure changes or
instantaneous boiler temperature
changes.
Do not use other water outlets when using the taps.
Airlock or partial blockage in the supply
pipework.
Flush through pipework to ensure removal of debris and
any airlocks.
Water
dripping
from taps
This is normal for a short time after
using the taps.
This is caused by residual water tension, the build up of
water in the tap body.
If water continues to drip,
possibly due to the ceramic disc valves/
cartridge
Remove valves/cartridge and clean, refer to
'Maintenance' section before starting any maintenance.
Taps do not
turn on
Closed isolation valve. Open isolation valve.
Mains water supply turned o. Turn on mains water supply.
Troubleshooting
1. Isolate the water supplies by either turning
o the isolation valves to the tap; or turning
to water supply o at the mains stopcock.
2. EITHER: Use a coin to unscrew the coin-slot
outlet OR using a suitable spanner, unscrew
the housing to remove the outlet.
3. Check the outlet and seals for any damage,
if necessary replace the outlet.
4. If the outlet is fine, soak in a suitable solution
to de-scale. Once de-scaled, reverse the
steps to replace the outlet.
5. Turn on the water supplies and the tap
letting the water flow for a few minutes
to check all joints and connections for
any leaks.
6. If problems persist, please contact
Customer Services on 0330 026 6273.
Cleaning the Outlet Coin-Slot Outlet
Housed Outlet

Bristan Group Ltd.
Birch Coppice Business Park
Dordon
Tamwor th
Staordshire
B78 1SG
Web: www.bristan.com
Email: [e-mail]
A Masco Company
At Bristan, we want to make things as easy as possible for our customers. That’s why we oer solid guarantees on
all our products, eective from the date of purchase, to give you peace of mind.
To start your free guarantee simply scan the QR code and register your product.
Alternatively visit www.bristan.com/register.
For any other queries, please call our Customer Service on 0330 026 6273 where our expert team of advisors
will be able to oer you any help and advice.
For full guarantee terms and conditions visit www.bristan.com/service-centre/guarantees.
Part Number: SAIL TAP RANGE
Issue: D3