CAMBRIONIX EtherSync User manual

page 2of 17
EtherSync User Guide
document revision 1.01
............................................................................3
.....................................................................................................4
........................................................................................5
..............................................................................5
...................................................................................................6
.....................................................................................................6
....................................................................8
..........................................................................................................8
...............................................................................................................10
...............................................................................................................11
...........................................................................................................12
..........................................................................................12
.............................................................................12
.........................................................................13
...13
.................................................................................................15
................................................................................................17
..............................................................................17

page 3of 17
EtherSync User Guide
document revision 1.01
Firmware Access
LED. Will illuminate
when EtherSync
firmware accesses
the internal charger
Hardware
SD Card LED. Will
illuminate when
EtherSync has
access to an SD
card inserted into
the slot.
Gigabit
Ethernet Ports
Power
Input
SD Card
Input
Power LED. Will
flash a heartbeat
pattern when
EtherSync is
powered.
Memory Access
LED. Will light
when EtherSync
has access to the
internal Memory.
Also used as the locator LED via the Webmin interface. This LED can be
illuminated or made to blink to locate the EtherSync that is currently being
used via the Webmin interface.
LED may not be illuminated at its maximum
brightness, this is normal, the brightness will
increase as more devices are charged by
EtherSync. It may also flicker which is
normal. If it flashes a repetitive pattern there
may be something wrong with EtherSync.
USB Port Status. Will flash once per second when in sync mode and
twice per second when in Charge mode.

page 4of 17
EtherSync User Guide
document revision 1.01
Power Supply
Input Voltage:
100-240V AC
Input Current:
1.8A
Input Frequency:
50  60 Hz
Input Connector:
C14
Output Voltage:
12V
Output Current:
8A
Output Power (Total):
96W
Output Connector:
4 pin Mini-DIN
EtherSync
Input Voltage:
12V DC
Input Current:
8A
Input Connector:
4 pin Mini-Din
Output Voltage:
5.2V
Output Current:
2.1A Max per Port
Output Power (Total):
88W Maximum
Input/ Output Connectors:
8 x USB-A Receptacle, 2 x Gigabit RJ45 Ethernet ports, 1 x SD
Card connector
Dimensions (approx.):
130 long x 105 wide x 40 high mm
The 4 pin Mini-DIN polarity required for use with EtherSync:

page 5of 17
EtherSync User Guide
document revision 1.01
A 96W Power Supply (we recommend a FSP096-ANAH2).
A C13 power cord with your desired plug type (e.g. a G type
plug for the UK).
A standard RJ45 to RJ45 Ethernet cable.
EtherSync Connector Software downloadable from: https://hub.cambrionix.com/pages/ethersync
1) Push the 4 pin Mini-DIN from the power supply into the
EtherSync’s power input.
2) Insert the C13 connector into the C14 receptacle on the
power supply.
3) Taking necessary precautions, turn on the mains power.

page 6of 17
EtherSync User Guide
document revision 1.01
4) The EtherSync is now switched on, the
bottom red LED should be illuminated and
pulsing a ‘heart beat’ pattern.
EtherSync has many more uses than those described below. In fact it is capable of performing almost all
processes that can be done with a direct USB connection.
EtherSync comes with two RJ45 Ethernet ports. One is used to connect the EtherSync to the network; the
other can be used to ‘daisy-chain’ several EtherSync units (described on page 13, section 5.3) or used as an
Ethernet port to connect another device to the network e.g. a computer.
In its default configuration, EtherSync expects to be assigned an IP address by a DHCP server.
To connect the EtherSync to a network:
1) Insert the Ethernet cable into any one of the two RJ45 Ethernet ports.
2) Connect the other end to an Ethernet network with an active DHCP (Dynamic Host
Configuration Protocol) server which will automatically assign an IP address to EtherSync.
NOTE
Depending on your network, you may need to configure the connection.
3) If you need to configure the parameters or host name of your network connection (the
default hostname for EtherSync is EtherSync followed by the last 6 digits of its Mac
address without the colons “:”), open the Webmin interface on
ethersyncXXYYZZ.local:10000 using a web browser from a computer on the same
network. For example for EtherSyncfda01c connect to http://EtherSyncfda01c.local:10000
4) The default username is: admin
The default password is: Located underneath the EtherSync
The default hostname is: EtherSyncXXYYZZ (where XXYYZZ are the last 6 digits of the
Mac address without the colons “:”, take care when entering the password to distinguish
between 1, lower case L’s and capital i’s).
The IP address, Subnet Mask and
Gateway are all assigned by the DHCP
server.

page 7of 17
EtherSync User Guide
document revision 1.01
Note
The initial password is used for access to
Webmin and LiveViewer.
To change the password for Webmin go
to Webmin Users and select the user for
which you wish to change the password
i.e admin. In this section the password
can now be changed.
If you which to leave the password blank,
set the password with the password box
empty, do not select ‘No password
accepted’.
The password for LiveViewer will stay the
same, i.e the initial password located on
the back of the EtherSync.
5) From the left box select ‘Networking’
then ‘Connection Manager’.
6) From here you can set up the address/
DHCP for network interfaces or select
the Ethernet Port by selecting ‘Network
Interface’ and give the EtherSync a host
name by selecting ‘Hostname and DNS
Client’.
Note
To select a Static IP change from DHCP to
Static and enter the appropriate IPv4/
netmask/ gateway fields.

page 8of 17
EtherSync User Guide
document revision 1.01
Note
Hostname is not case-sensitive and must
be unique. We recommend using a
‘Friendly Name’ appended with the mac
address minus the colons, such as
CambrionixXXYYZZ.
The host name will change after
successful reboot, which is initiated at
the bottom of the Systems>>Boot up and
Shutdown section.
Note
To reset EtherSync back to the factory settings, switch on the power and insert a pin into
the pin hole circled below. Hold the pin in the hole until the two red lights flash
simultaneously, this could take up to ten seconds. After this turn the power off and on
again, the settings should now be reset to factory settings. This means that the name,
webmin username and password are as described above.
To download the EtherSync Connector Software go to https://hub.cambrionix.com/pages/ethersync and
follow the on screen instructions. For OS X it is the .dmg file; for Windows it is either the 32 or 64 bit
application depending on your system.
The application will not close if the ‘X’ is clicked. Instead, it will sit in the easy access tray. To display the
application again, click on the item and select show; to close, select quit.
In order for EtherSync hubs to be displayed on the connector software both the EtherSync and host
computer need to be on the same subnet. If they are not they will need to be specifically added as shown
below.
1) Open the EtherSync Connector
application. Right click on ‘USB Hubs’ to
bring up the menu and select ‘Specify
Hubs…’.

page 9of 17
EtherSync User Guide
document revision 1.01
2) Click ‘Add’ and enter the correct
location of the desired EtherSync.
Other EtherSyncs specified can also be
removed from this section by
highlighting the desired EtherSync and
clicking ‘Remove’.
Note
The TCP Port 17575 must be open to
the remote subnet.
3) Ensure EtherSyncs are connected to the
same subnet as the client computer
and open the EtherSync Connector
application.
4) Click on the ‘+’ symbol to expand the
‘USB Hub’ list displaying all EtherSyncs
connected to the network.
5) Click the ‘+’ sign next to the EtherSync
called ‘EtherSyncXXYYZZ’ (where
XXYYZZ are the last 6 digits of the Mac
address) to display the devices
connected to that EtherSync.
Note
It is possible to rename an EtherSync by
right clicking on the desired EtherSync
and selecting ‘Rename’. However, this
only renames the EtherSync on the
connector application, not its host
name as used on the Webmin
Interface.

page 10 of 17
EtherSync User Guide
document revision 1.01
6) To use the device on the client
computer, right click on the device and
select ‘Use’ or any of the ‘Auto-Use…’
options.
Auto-Use Device - Automatically uses
the device no matter what port it is
connected to.
Auto-Use Port - Automatically uses the
port no matter what device is
connected to it.
Auto-Use Device/Port - Automatically
uses the port no matter what device is
connected and automatically uses the
device no matter what port it is
connected to.
Note
All devices connected to an EtherSync can be
automatically used by right clicking on the
desired EtherSync and selecting ‘Auto-Use
Devices on Hub’.
7) The operating system will install the
correct driver, if needed, for the
device in ‘Use’.
8) The devices connected to the EtherSync will now appear on the client computer as
if they are connected directly.
1) Ensure EtherSyncs are connected to the same subnet as the client computer and open the
EtherSync Connector application.
2) Click on the ‘ ’symbol to expand the ‘USB
Hub’ list displaying all EtherSyncs connected
to the network.

page 11 of 17
EtherSync User Guide
document revision 1.01
3) Click the ‘ ’ sign next to the desired
EtherSync to display the devices connected
to the EtherSync.
Note
It is possible to rename an EtherSync by
right clicking on the desired EtherSync and
selecting ‘Rename’. However, this only
renames the EtherSync on the connector
application, not its host name as used on the
Webmin Interface.
4) To use the device on the client computer,
right click on the device and select ‘Use’ or
any of the ‘Auto-Use…’ options.
Auto-Use Device - Automatically uses the
device no matter what port it is connected
to.
Auto-Use Port - Automatically uses the port
no matter what device is connected to it.
Auto-Use Device/Port - Automatically uses
the port no matter what device is connected
and automatically uses the device no matter
what port it is connected to.
Note
Auto-Use Port should be chosen when using Apple
Configurator
All devices connected to an EtherSync can be
automatically used by right clicking on the desired
EtherSync and selecting ‘Auto-Use Devices on Hub’.
5) The devices will now appear on the
client computer as if they are connected
directly.
By default EtherSyncs will appear on the Connector Software as EtherSyncXXYYZZ, where XXYYZZ are the
last 6 digits of the Mac Address which can be found on the bottom of the EtherSync.
The ‘Custom Event Handler…’ option in the context menu of a device should only be used with the explicit
direction of Cambrionix Technical Support. It allows for advanced control of devices which should not
normally be needed.
Many smart devices, released in recent years, such as tablets and phones can take advantage of
EtherSync’s built in ChaSync feature which enables the devices to charge while syncing.
To synchronise devices, open the desired synchronising application and use it as if the devices are
connected to the client computer [It is recommended that you select “Auto-Use Port” when you are syncing
Auto-Use
Device
EtherSyncfda01c
EtherSyncfda01c
USB Hubs
USB Flash Drive
Andriod Phone
Use
Auto-Use Port
Auto-Use Device/Port
Custom Event Handler…
Rename…
Properties
USB Hubs

page 12 of 17
EtherSync User Guide
document revision 1.01
iOS devices]. Once synchronisation is complete follow normal safety measures by ejecting the device first
and then select stop using on the Connector software before unplugging the device.
If many EtherSyncs are attached to a network it may be hard to find the specific unit. If this is the case the
locator LED can be controlled to make finding the EtherSync easier.
1) Log onto the Webmin interface as described on page 6.
2) Go to Hardware>>LED Control. To turn
on the LED select ‘Locator On’ or
‘Locator Blink’. To turn off the Locator
LED select ‘Locator Off’.
Cambrionix periodically releases updates to the firmware which is used on all current Cambrionix products.
To update EtherSync:
1) Open the Webmin interface and logon
using the details listed in section 4.1.
2) Click the ‘System’ tab on the left of
the window, then ‘Cambrionix Linux
options’.
3) To update the ‘Charger Firmware’
select choose file and select the
correct .enfir file. This is most likely
the firmware downloaded with the
Cambrionix Updater app and will be
located where Updater was
installed. Once the file is selected
click the update button.

page 13 of 17
EtherSync User Guide
document revision 1.01
4) To update the ‘Main Firmware’
select ‘Choose File’to find the
correct .tar file. Once selected click
the ‘Update’ button.
Please check the instructions
provided with the update when it is
downloaded from Cambrionix’s
website as an alternative procedure
may be used such as using an SD
card.
5) A successful update will automatically reboot the EtherSync, however this can be done
manually by going to the bottom of System>>Boot up and Shutdown. Once this has
happened it is ready to use.
The 2nd Gigabit Ethernet port allows extension of the network in a ‘daisy-chain’ to other devices, such as
additional EtherSyncs or computers. This is especially useful in situations where EtherSync is to be inserted
into an existing networked location or if more than one EtherSync is being used in close proximity.
EtherSync can also be connected to other Cambrionix products. [Please note the daisy chaining of hubs
requires additional power supplies]. For more information on this please contact [e-mail]
Items required to ‘daisy-chain’ several EtherSyncs:
•2 or more EtherSync units
•2 or more RJ45 to RJ45 Ethernet cables
•2 or more Power Supplies [each EtherSync will need its own power supply]
1) Connect the power to all EtherSyncs required in the ‘chain’.
2) Connect the first EtherSync to the network via the RJ45 to RJ45 Ethernet cable.
3) Connect another EtherSync using a second RJ45 Ethernet cable by inserting one end into
the first EtherSync and the other end into the second EtherSync. You can repeat this step
with a third and subsequent EtherSyncs.
NOTE
Do not form a loop of EtherSyncs by connecting the last EtherSync in the chain to the
network port.

page 14 of 17
EtherSync User Guide
document revision 1.01
1) With all the boards powered on and
connected to EtherSync, click ‘Use’ for
the desired connected USB hubs.
2) If needed, wait for the drivers to install.
This needs to be done for all connected
hubs.
3) Open the Cambrionix Updater app for
your operating system which can be
downloaded from:
https://hub.cambrionix.com/pages/upda
ter.
4) The connected hubs should now be
displayed on the middle of the window.
If they are not, click the ‘Scan’ button.
The application should find all connected
hubs.
5) Tick the boxes next to the hubs that
need their firmware upgrading [If more
than one hub is connected un-tick the
box next to the boards that do not
require a firmware update].
EtherSyncfda01
EtherSyncfdb910
EtherSyncbaf15
EtherSyncbb0d6

page 15 of 17
EtherSync User Guide
document revision 1.01
6) Click the ‘Go’ button to install the latest
firmware.
If a particular firmware is required, click
on the ‘File…’ button to bring up an
open file window. Navigate to your
desired file and select it in the normal
way. Once selected, click ‘Go’.
Ensure the ‘Reboot’ box is ticked so that
the hub reboots once the desired
firmware is updated.
7) Wait for the old firmware to be erased and the new firmware to be written.
8) Once the green bar has disappeared, the hubs have been updated and are ready to use.
NOTES
Once a successful update has been performed the number in the firmware column will
match the firmware version listed above the white section of the window.
If the connected mobile device still does not work after the update contact
[email protected]om.
This process is the same for OS X. For more details on how to use Cambrionix Updater go
to https://hub.cambrionix.com/pages/updater and select the user guide for Mac.
Full instructions for downloading and upgrading the firmware can be found at
https://hub.cambrionix.com/pages/updater for both Mac and Windows users.
Cambrionix products are extremely reliable but it is still possible that either a hardware or operational
problem may occur. In the first instance you should take a look at our trouble shooting guide which can be
found at http://www.cambrionix.com/returns-policy/. This is a guide to some of the simple issues that may
occur.
Since EtherSync is more complex than other USB hubs there may be something else causing a problem. If
the above solutions do not help, please see below. In all instances listed below, if a problem persists after
these solutions, contact [email protected]om with as much information as possible; including set up,
mobile devices being used, applications used, solutions tried and anything else that could be relevant. Your
email will then be assigned in our support system and, we generally aim to answer within 48 hours.
If EtherSync is connected and powered on the Power LED should be pulsing a heartbeat pattern and the
Gigabit Ethernet port green LEDs should be flashing on the rear of the EtherSync.
•If the Power LED is not on but there is evidence that EtherSync is powered up, there may be an
issue with the Linux Operating System which EtherSync runs.
•If the Power LED is not flashing a heartbeat pattern and is, instead, flashing a Morse code message,
a fatal error has occurred within EtherSync. If this is the case we ask users to record the entire code
and send this along with a description of your setup to [e-mail]
•If the green LEDs on the Gigabit Ethernet ports are not flashing a new Ethernet cable may need to
be used. If this doesn’t solve it try to use the second port on EtherSync and/or another Ethernet
port to connect to the desired subnet.

page 16 of 17
EtherSync User Guide
document revision 1.01
EtherSync does not charge the connected mobile device, the first thing to do is download our LiveViewer
application from https://hub.cambrionix.com/pages/liveviewer-app, the user guide is also found here. Use
this and connect to the desired EtherSync using the password on the bottom of your unit regardless of
whether the password has been changed on the Webmin interface, to see if your device is registering as
connected and is charging at the correct current.
•If the device is not charging properly or connection to the device keeps cutting out try to use the
original manufacturer’s USB cable that came with the mobile device.
•If using configurator or any other Mobile Device Management (MDM) software select ‘Auto-Use
Port’ for the device. This ensures that if the device name changes it will stay connected throughout
the process.
•EtherSync’s software may need updating, please refer to section 5.2 and update the charger
firmware. After EtherSync has rebooted, if the device still does not charge, the device connected
may not be USB chargeable. If this is the case, contact the original manufacturer.
EtherSync is switched on and charging correctly and connected to a network but is not displayed in the
EtherSync Connector application.
•Make sure ‘Auto-Find Hubs’ is selected from the contextual menu in the EtherSync Connector
application.
•Ensure that the desired EtherSync is connected to the same subnet as the host computer or set up
a network connection to the desired EtherSync as described in section 4.2.
•Download the most up to date Connector application from
https://hub.cambrionix.com/pages/ethersync
•Install the latest EtherSync firmware onto EtherSync as described in section 5.2.
EtherSync is working as expected but can’t log on to LiveViewer or the Webmin Interface.
•Ensure that the correct password is being used for each application, taking care when typing capital
i’s, lower case L’s and 1’s (ones).
•The LiveViewer password is always the one listed on the bottom of the EtherSync units.
•To log on to the Webmin interface, ensure the correct login is being used and that the password is
correct.
•If the password has been forgotten or lost please contact your sales manager.
Apple Configurator is not updating iPads correctly.
•Auto-Use Port should be chosen when using Apple Configurator as iPads will lose connection when
the iPads are renamed.
Renaming the EtherSync does not work.
•You may be using invalid characters in your chosen host name. Valid hostnames need to start with
a letter and have 63 characters or fewer, it can contain letters, number or hyphens.
•Try renaming the chosen EtherSync using these points.

page 17 of 17
EtherSync User Guide
document revision 1.01
•Do not spill liquids onto the unit.
•Do not drill into the unit as this could damage the circuitry inside the PCB.
•Failure to follow the operation and installation instructions may result in unit failure.
•The plug on the power cord is considered the ‘disconnect device’and as such the mains outlet
should be located near the EtherSync and should be easily accessible in case the power supply
needs to be isolated from the mains power for whatever reason.
•The power cord should not be attached to a building surface nor run through walls, celling, floors
and similar openings in the building structure.
•When installing the EtherSync, measures must be taken to avoid physical damage to the power
supply cord, including proper routing of the power supply cord and provision of a mains outlet near
the EtherSync, or repositioning of the EtherSync near a mains outlet.
•Ensure the unit has sufficient space around it. This means that nothing should be placed on top of
the unit, or if there is ensure that the bottom of the unit isn’t covered. This is to avoid overheating
the unit.
CE Certification
This product complies with the relevant standards required for CE EN60950 compliance.
UL Listed
This product complies with the relevant safety standards to be C-UL-US Listed.
File number: E346549
Waste Electrical and Electronic Equipment Directive –WEEE (2002/96/EC)
When this product is no longer required, if it cannot be re-used, we ask our customers not
to dispose of it as unsorted municipal waste but to appropriately recycle the product or
return it to Cambrionix Ltd. for correct disposal.
Full FCC statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.