Canon imageCLASS X LBP1238 User manual

SERVICE
MANUAL
imageCLASS X
LBP1238 II
Canon
November 24,2021
Rev. 3
COPYRIGHT © 2021 CANON INC.
CANON imageCLASS X LBP1238 II Rev. 3PRINTED IN U.S.A.

Important Notices
Application
This manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation, maintenance, and repair
of products.
This manual covers all localities where the products are sold. For this reason, there may be information in this manual that does
not apply to your locality.
Following "Trademarks" and "Copyright" are not applicable if they are not supported by laws and regulations in the country or
region that this document and products are used in.
Corrections
This manual may contain technical inaccuracies or typographical errors due to improvements or changes in products.
When changes occur in applicable products or in the contents of this manual, Canon will release technical information as the
need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new
edition of this manual.
Trademarks
• The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by
Canon is under license.
• Mopria®, the Mopria® Logo and the Mopria® Alliance logo are registered trademarks and service marks of Mopria Alliance,
Inc. in the United States and other countries. Unauthorized use is strictly prohibited.
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• Microsoft, Windows, Windows Vista, Windows Server, Internet Explorer, Microsoft Edge, Excel and PowerPoint are either
registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
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• Command WorkStation, EFI, Fiery, FreeForm, Spot-On, and WebTools are trademarks of Electronics For Imaging, Inc. and/
or its wholly owned subsidiaries in the U.S. and/or certain other countries.
• TORX® is a registered trademark of Acument Intellectual Properties, LLC in the United States.
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• Other product names and other names in this document are generally registered trademarks or trademarks of the companies.
Copyright
The copyright of this document belongs to Canon Inc. This document may not be copied, reproduced or translated into another
language, in whole or in part, without the prior consent of Canon Inc.
Copyright CANON INC. 2021
Caution
Use of this manual should be strictly supervised to avoid disclosure of confidential information.
Important Notices

Explanation of Symbols
The following symbols are used throughout this Service Manual.
Symbols Explanation Symbols Explanation
Check.
1x
Remove the claw.
Check visually.
1x
Insert the claw.
Check a sound. Push the part.
1x
Disconnect the connector. Connect the power cable.
1x
Connect the connector. Disconnect the power cable.
1x
Remove the cable/wire from the
cable guide or wire saddle.
Turn on the power.
1x
Install the cable/wire to the cable
guide or wire saddle.
Turn off the power.
1x
Remove the screw.
1x
Loosen the screw.
1x
Install the screw.
1x
Tighten the screw.
Cleaning is needed. Measurement is needed.
The following rules apply throughout this Service Manual:
1. Each chapter contains sections explaining the purpose of specific functions and the relationship between electrical and
mechanical systems with reference to the timing of operation.
In the diagrams, represents the path of mechanical drive; where a signal name accompanies the symbol, the arrow
indicates the direction of the electric signal.
The expression "turn on the power" means flipping on the power switch, closing the front door, and closing the delivery unit
door, which results in supplying the machine with power.
Important Notices

2. In the digital circuits, '1' is used to indicate that the voltage level of a given signal is "High", while '0' is used to indicate "Low".
(The voltage value, however, differs from circuit to circuit.) In addition, the asterisk (*) as in "DRMD*" indicates that the DRMD
signal goes on when '0'.
In practically all cases, the internal mechanisms of a microprocessor cannot be checked in the field. Therefore, the operations
of the microprocessors used in the machines are not discussed: they are explained in terms of from sensors to the input of
the DC controller PCB and from the output of the DC controller PCB to the loads.
The descriptions in this Service Manual are subject to change without notice for product improvement or other purposes, and
major changes will be communicated in the form of Service Information bulletins.
All service persons are expected to have a good understanding of the contents of this Service Manual and all relevant Service
Information bulletins and be able to identify and isolate faults in the machine.
Important Notices

Contents
Safety Precautions...............................................................................................1
Laser................................................................................................................................................... 2
Laser Safety......................................................................................................................................... 2
How to Handle the Laser Scanner Unit................................................................................................... 2
Power Supply / Lithium Battery........................................................................................................... 2
Power Supply Guidelines.......................................................................................................................2
Notes When Handling a Lithium Battery..................................................................................................3
Toner Safety........................................................................................................................................3
About Toner..........................................................................................................................................3
Handling Adhered Toner........................................................................................................................3
Notes on works....................................................................................................................................3
Points to Note Before Servicing..............................................................................................................3
Points to Note at Cleaning..................................................................................................................... 4
Notes on Assembly/Disassembly........................................................................................................... 4
1. Product Overview.............................................................................................5
Product Lineup.................................................................................................................................... 6
Host Machine........................................................................................................................................6
Options................................................................................................................................................ 6
Features.............................................................................................................................................. 8
Specifications...................................................................................................................................... 9
Product Specifications...........................................................................................................................9
Paper Type.........................................................................................................................................10
Paper Size..........................................................................................................................................10
Parts Name....................................................................................................................................... 12
External Cover....................................................................................................................................12
Cross Section View............................................................................................................................. 15
Control Panel......................................................................................................................................16
2. Technical Explanation (Device).................................................................... 18
Basic Configuration........................................................................................................................... 19
Functional Configuration......................................................................................................................19
Controller System..............................................................................................................................20
Functional Configuration......................................................................................................................20
Main Controller PCB............................................................................................................................20
DC Controller PCB.............................................................................................................................. 21
Motor Control......................................................................................................................................21
Fan Control.........................................................................................................................................22
Door Open Detection...........................................................................................................................23
Low Voltage Power Supply Control.......................................................................................................23
Protection Function............................................................................................................................. 24
Power-saving Mode.............................................................................................................................25
Laser Exposure System.................................................................................................................... 26
Functional Configuration......................................................................................................................26
Contents
i

Failure Detection.................................................................................................................................26
Image Formation System.................................................................................................................. 28
Functional Configuration......................................................................................................................28
Image Formation Process....................................................................................................................29
High Voltage Power Supply Control......................................................................................................29
Cartridge............................................................................................................................................ 30
Fixing System....................................................................................................................................33
Functional Configuration......................................................................................................................33
Fixing Temperature Control................................................................................................................. 33
Protection Function............................................................................................................................. 34
Fixing Assembly Failure Detection........................................................................................................35
Pickup Feed System......................................................................................................................... 36
Overview............................................................................................................................................ 36
Parts Configuration..............................................................................................................................37
Drive Configuration..............................................................................................................................38
Layout of Sensors............................................................................................................................... 38
Cassette Detection..............................................................................................................................39
Cassette Pickup Control...................................................................................................................... 39
Double Feed Prevention Mechanism.................................................................................................... 40
Multi-purpose Tray Pickup Control........................................................................................................40
Skew Correction..................................................................................................................................41
Delivery Tray Full Detection................................................................................................................. 42
Jam Detection.....................................................................................................................................42
3. Technical Explanation (System)................................................................... 44
Overview of System Management.................................................................................................... 45
Version Upgrade............................................................................................................................... 46
Function Overview.............................................................................................................................. 46
Version Upgrade Using UST................................................................................................................47
Version Upgrade via Internet................................................................................................................47
Version Upgrade Using a USB Flash Drive........................................................................................48
Setting Information Export/Import Function (DCM)........................................................................... 51
Overview............................................................................................................................................ 51
Import/Export Procedure from [Settings/Registration] of Remote UI........................................................ 53
Procedure for Exporting/Importing Service Mode Setting Information......................................................56
Monitoring Function ..........................................................................................................................58
Overview of System............................................................................................................................ 58
Servicing Notes...................................................................................................................................59
Setting Procedure............................................................................................................................... 59
Maintenance.......................................................................................................................................60
Error Message List.............................................................................................................................. 61
Security Functions.............................................................................................................................64
Security Policy Function...................................................................................................................... 64
4. Periodical Service.......................................................................................... 68
Periodically Replaced Parts.............................................................................................................. 69
Consumable Parts.............................................................................................................................70
Periodical Services............................................................................................................................71
Contents
ii

5. Parts Replacement and Cleaning................................................................. 72
List of Parts....................................................................................................................................... 73
Major Units......................................................................................................................................... 73
Layout Drawing of Electrical Components.............................................................................................76
External Cover System......................................................................................................................81
Removing the Cartridge.......................................................................................................................81
Removing the Right Cover...................................................................................................................82
Removing the Left Cover..................................................................................................................... 85
Removing the Left Rear Cover............................................................................................................. 89
Removing the Front Cover...................................................................................................................90
Removing the Rear Cover....................................................................................................................91
Removing the Upper Cover + Output Tray(5 Line Panel Model)..............................................................92
Removing the Upper Cover + Output Tray(Touch Panel Model)............................................................. 94
Controller System..............................................................................................................................97
Removing the Control Panel Unit .........................................................................................................97
Removing the Control Panel Unit..........................................................................................................98
Removing the Wireless LAN PCB.......................................................................................................101
Removing the Wireless LAN Unit........................................................................................................102
Removing the USB Unit.....................................................................................................................102
Removing the USB PCB.................................................................................................................... 103
Removing the Main Fan.....................................................................................................................104
Removing the Main Controller PCB.................................................................................................... 105
Removing the Main Controller Unit..................................................................................................... 106
Removing the DC Controller PCB Cover.............................................................................................107
Remove the DC Controller PCB......................................................................................................... 108
Removing the High Voltage Power Supply PCB.................................................................................. 108
Removing the Low Voltage Power Supply Unit.................................................................................... 110
Removing the Relay PCB.................................................................................................................. 111
Laser Exposure System.................................................................................................................. 113
Removing the Laser Scanner Unit...................................................................................................... 113
Image Formation System................................................................................................................ 115
Removing the Transfer Roller.............................................................................................................115
Fixing System..................................................................................................................................116
Removing the Fixing Assembly.......................................................................................................... 116
Removing the Fixing Motor................................................................................................................ 118
Pickup Feed Delivery System......................................................................................................... 119
Removing the Cassette Pickup Roller Unit.......................................................................................... 119
Removing the Cassette Separation Roller Unit.................................................................................... 119
Removing the Multi-purpose Tray Pickup Roller Unit............................................................................120
Removing the MP Tray Separation Pad.............................................................................................. 120
Removing the Registration Unit.......................................................................................................... 122
6. Adjustment................................................................................................... 126
Actions at Parts Replacement.........................................................................................................127
After Replacing the Control Panel.......................................................................................................127
Before Replacing the Main Controller PCB..........................................................................................127
After Replacing the Main Controller PCB.............................................................................................127
Contents
iii

7. Troubleshooting...........................................................................................130
Test Print.........................................................................................................................................131
Engine Test Print...............................................................................................................................131
Controller test print............................................................................................................................ 131
Cartridge Log Report.......................................................................................................................137
Troubleshooting Items.....................................................................................................................139
Remedy for Image Failure..................................................................................................................139
Image Failures Occur at Regular Intervals...........................................................................................139
Checking the Nip Width of the Fixing Assembly...................................................................................139
Debug Log.......................................................................................................................................141
Function Overview.............................................................................................................................141
Conditions for collecting logs..............................................................................................................141
Collection procedure..........................................................................................................................141
8. Error/Jam/Alarm........................................................................................... 143
Overview......................................................................................................................................... 144
Error/Jam/Alarm Log indication.......................................................................................................... 144
JAM/ERR LOG REPORT...................................................................................................................145
Location Overview Code....................................................................................................................146
Location Code...................................................................................................................................146
Paper Source Location Code............................................................................................................. 146
Paper Size Code...............................................................................................................................146
Error Code.......................................................................................................................................148
E000-0000--: Error in temperature rising of Fixing Assembly................................................................ 148
E001-0000--: Abnormal high temperature of Fixing Assembly...............................................................148
E003-0000--: Abnormal low temperature of Fixing Assembly................................................................148
E004-0000--: Error in fixing power supply drive circuit..........................................................................148
E012-0000--: Error in startup of Main Motor........................................................................................ 148
E012-0001--: Main Motor rotation error............................................................................................... 148
E015-0000--: Main Motor error........................................................................................................... 149
E020-0000--: Error in Color Displacement/Density Sensor................................................................... 149
E052-0000--: Duplex Feed Unit absent error....................................................................................... 149
E066-0000--: Environment Sensor error..............................................................................................149
E110-0000--: Pseudo BD detection error.............................................................................................149
E196-0000--: DC Controller error........................................................................................................149
E196-1000--: ROM writing/reading error (Main ROM).......................................................................... 149
E196-2000--: ROM writing/reading error (ROM for storing setting values)............................................. 149
E196-3000--: ROM writing/reading error (eMMC).................................................................................149
E196-3001--: ROM-ID mismatch (eMMC)........................................................................................... 150
E198-0000--: Engine Controller memory failure................................................................................... 150
E246-0000--: System error.................................................................................................................150
E247-0000--: System error.................................................................................................................150
E350-0000--: System error.................................................................................................................150
E351-0000--: Main Controller PCB error (Scanner system).................................................................. 150
E354-0000--: System error.................................................................................................................150
E355-0000--: System error.................................................................................................................150
E355-0004--: System error.................................................................................................................150
E355-0005--: System error.................................................................................................................150
E719-0000--: Error in communication with new Card Reader (serial communication)............................. 150
Contents
iv

E732-0001--: Scanner communication error........................................................................................ 150
E733-0000--: Printer communication error...........................................................................................151
E733-0001--: Received message parity error...................................................................................... 151
E733-0004--: Invalid message reception error..................................................................................... 151
E733-0005--: Message timeout error.................................................................................................. 151
E733-0006--: Unknown Communication Error......................................................................................151
E733-0007--: SC Level Error..............................................................................................................151
E736-0000--: Fax communication error...............................................................................................151
E736-0001--: Error in ROM for backing up fax data..............................................................................151
E744-0001--: Invalid combination of language file versions.................................................................. 151
E744-0002--: Language file error........................................................................................................152
E744-1001--: Version mismatch between BOOTABLE and BOOTROM................................................ 152
E744-4000--: Invalid engine connection error...................................................................................... 152
E744-5000--: Communication error between Control Panel PCB and Main Controller PCB.................... 152
E744-6000--: Communication error with Wireless LAN PCB.................................................................152
E744-7000--: Backup microcomputer error..........................................................................................152
E766-8000--: Firmware error..............................................................................................................152
E766-9000--: Scanner power state error............................................................................................. 152
E804-0004--: Controller FAN Error..................................................................................................... 152
E806-0000--: Main Fan error..............................................................................................................152
E840-0000--: Pressure release mechanism error.................................................................................153
E996-0071--: Error that can be retried.................................................................................................153
Jam Code........................................................................................................................................154
Alarm Code..................................................................................................................................... 156
Alarm Code Details........................................................................................................................... 156
Alarm Codes Generated by Remote Monitoring Server...................................................................156
9. Service Mode................................................................................................ 157
Overview......................................................................................................................................... 158
Entering Service Mode...................................................................................................................... 158
Backing up Service Mode.................................................................................................................. 158
Remote UI Service Mode...................................................................................................................158
Service Mode Explanation................................................................................................................. 160
COPIER (Service mode for printer).................................................................................................161
DISPLAY (State display mode)...........................................................................................................161
ADJUST (Adjustment mode).............................................................................................................. 162
FUNCTION (Operation / inspection mode).......................................................................................... 169
OPTION (Specification setting mode)................................................................................................. 181
COUNTER (Counter mode)............................................................................................................... 191
TESTMODE (Service mode for test print, operation check, etc.)....................................................195
PRINT (Print test mode).....................................................................................................................195
APPENDICES....................................................................................................198
Service Tools...................................................................................................................................199
Special Tools.................................................................................................................................... 199
Solvents and Oil List..........................................................................................................................199
General Circuit Diagram..................................................................................................................200
General Circuit Diagram (1/2).............................................................................................................200
General Circuit Diagram (2/2).............................................................................................................201
Contents
v

Backup Data List............................................................................................................................. 202
Soft counter specifications.............................................................................................................. 204
List of Items Which Can Be Imported..............................................................................................205
Service Mode Settings.......................................................................................................................205
Contents
vi

Safety Precautions
Laser..................................................... 2
Power Supply / Lithium Battery.............2
Toner Safety..........................................3
Notes on works..................................... 3

Laser
Laser Safety
Since radiation emitted inside this machine is completely confined with protective housings and external covers, the laser beam
cannot escape from the machine during any phase of normal use by users.
Therefore, this machine is classified as a Class 1 laser product under the international standard IEC60825-1 that is regarded as
safe during normal use.
How to Handle the Laser Scanner Unit
This machine is classified as a Class 1 laser product.
However, the laser scanner unit contains source of Class 3B laser beam and exposure to the beam may cause eye injuries.
Therefore, be sure not to disassemble the laser scanner unit. No adjustment can be made to the laser scanner unit in the machine
in the field.
The mark or the warning label shown in the following figure is affixed on the laser scanner unit.
Dieses Gerät ist der Klasse 1 der Laserprodukte zugeordnet.
Allerdings enthält die Laserscannereinheit eine Laserstrahlquelle der Klasse 3B, die Augenschäden verursachen kann, wenn
man in diesen Strahl blickt.
Deshalb darf die Laserscannereinheit nicht zerlegt werden. An der Laserscannereinheit kann keine Justage vor Ort vorgenommen
werden.
Das in dem folgenden Bild dargestellte Kennzeichen bzw. der Warnaufkleber ist auf der Laserscannereinheit angebracht.
Power Supply / Lithium Battery
Power Supply Guidelines
• As a general rule, do not use extension cords.
If an extension cord must be used, one that meets the rated voltage and current of the product must be used.
When using, untie the bundle and plug the power cord into the root to ensure the connection between the power cord and
extension cord.
CAUTION:
Do not plug multiple cords together to an extension cord. It may cause a fire or electrical shock.
• Use the power plug in an easily accessible location near the host machine.
Safety Precautions
2

Notes When Handling a Lithium Battery
Dispose of used batteries according to the instructions.
CAUTION:
Risk of explosion if battery is replaced by an incorrect type.
The following warnings are given to comply with Safety Principles (EN60950-1).
CAUTION:
Wenn mit dem falschen Typ ausgewechselt, besteht Explosionsgefahr.
Gebrauchte Batterien gemäß der Anleitung beseitigen.
Toner Safety
About Toner
Toner is a non-toxic material composed of plastic and small amount of pigment.
CAUTION:
Never throw toner in flames to avoid explosion.
Handling Adhered Toner
• Use dry tissue paper to wipe off toner adhered to skin or clothes and wash in water.
• Never use warm water for cleaning up toner to prevent toner particles from being gelated to soak into fibers permanently.
• Toner particles are reactive with vinyl polymers. Avoid contacting these materials.
Notes on works
Points to Note Before Servicing
• At servicing, be sure to turn OFF the power source according to the specified steps and disconnect the power plug.
• Be sure to disconnect the power plug on a regular basis and remove dust and dirt accumulated around the outlet with dry
cloth.
CAUTION:
Leaving the power plug connected for a long time in an environment having a lot of dust, moisture, or oily smoke will
cause a fire. (Because dust accumulated in the surrounding area will absorb moisture and cause an insulation failure)
Safety Precautions
3

• Be careful not to be injured by burrs of edges, sharp corners or protrusions.
CAUTION:
Hazardous area such as corners, edges, springs and other sharp sections may be remaining on products. Always be
aware of the presence of hazardous area to avoid injury caused by contacting and/or striking those area, by not over-
concentrating on service work.
Points to Note at Cleaning
When performing cleaning using organic solvent such as alcohol, be sure to check that the component of solvent is vaporized
completely before assembling.
Notes on Assembly/Disassembly
Follow the items below to assemble/disassemble the device.
1. Disconnect the power plug to avoid any potential dangers during assembling/disassembling works.
2. If not specially instructed, reverse the order of disassembly to reinstall.
3. Ensure to use the right screw type (length, diameter, etc.) at the right position when assembling.
4. To keep electric conduction, binding screws with washers are used to attach the grounding wire and the varistor. Ensure to
use the right screw type when assembling.
5. Unless it is specially needed, do not operate the device with some parts removed.
6. Never remove the paint-locked screws when disassembling.
CAUTION:
English
CAUTION
The fuse may be in the neutral, and that the mains shall be disconnected to de-energize the phase conductors.
German
VORSICHT
Die Sicherung kann sich im Nullleiter befinden und das Hauptnetz muss abgetrennt werden, um die Phasenleiter
stromlos zu machen.
Safety Precautions
4

Product Overview
1Product Lineup......................................6
Features................................................8
Specifications........................................9
Parts Name......................................... 12

Product Lineup
Host Machine
<LBP1238 II/1238P II>
<1238Pr II>
LBP1238 II / 1238P II 1238Pr II
Copy - -
Print Yes Yes
Fax - -
Remote UI Yes Yes
ADF - -
2-sided printing Yes Yes
Control Panel 5-inch Color Touch Panel 5 lined LCD + Numeric keys
NFC - -
MEAP - -
Wired LAN Yes Yes
Wireless LAN Yes Yes
PDL
LBP1238 II/1238P II/1238Pr II
UFR II Yes
PS Yes
PCL Yes
Options
Name Remark
Cassette Feeding Module-
AH1
Up to 550 sheets of paper (80 g/m2) can be set.
Only one cassette can be connected to the host machine
Barcode Printing Kit-E1
1. Product Overview
6

Name Remark
MiCARD Attachment Kit-B1 IC Card Reader (sales company's option) is required.
1. Product Overview
7

Features
Low to Middle Class A4/ LTR B&W Laser Beam Printer
This machine is a system upgrade model of LBP1238 series which is the current model.
• Usability improvement
Wifi setting improvement
Added linkage with cloud storage
• Enhancement of security
Support for TLS1.3
Support for HTTPS
* No hardware or specification change from the current model.
1. Product Overview
8

Specifications
Product Specifications
Item Specification/Function
Installation method of Host
Machine
Desktop
Photoreceptor OPC Drum (24 mm dia.)
Exposure method Laser beam exposure
Charging method Roller charging
Developing method Toner projection development
Transfer method Roller transfer
Separation method Curvature separation
Pickup method Cassette: Simple retard method
Multi-purpose Tray: Pad separation method
Fixing method On-demand fixing
Delivery method Face-down
Drum cleaning method Cleaning Blade
Toner type One-component magnetic toner
Toner supplying method Replacement of all-in-one cartridge (drum + toner)
Toner level detection func-
tion
Available
Toner save mode Yes *1
Print resolution 600 x 600 dpi
Print speed *2 At 1-sided printing:
• 38.0 ppm (A4), 40.0 ppm (LTR)
At 2-sided printing:
• 31.9 ppm (A4), 33.3 ppm (LTR)
Warm-up time*3 14 sec. or less
Recovery time*4 Approx. 4 sec. or less
First print time Multi-purpose Tray pickup:
Approx. 5.4 seconds (A4), Approx. 5.3 seconds (LTR)
Cassette pickup:
Approx. 5.5 seconds (A4), Approx. 5.4 seconds (LTR)
Paper type (Reference: “Paper Type” on page 10 )
Paper size (Reference: “Paper Size” on page 10 )
Maximum stacking capacity Cassette: 250 sheets (80 g/m2, 64 g/m2)
Multi-purpose Tray: 100 sheets (80 g/m2, 64 g/m2)
Delivery Tray Capacity*5 150 sheets (68 g/m2)
Auto 2-sided printing Available (A4, LGL, LTR, OFICIO, B-OFICIO, M-OFICIO, FLS, Indian LGL, F4A, Custom (210.0 x 279.4
mm to 216.0 x 355.6 mm))
Memory capacity 1 GB
Operating environment tem-
perature range
10 to 30 deg C
Operating environment hu-
midity range
0 to 80 % (Relative humidity; no condensation)
Rated power supply 120 V model: 110 to 127 V (60 Hz)
200 V model: 220 to 240 V (50/60 Hz)
1. Product Overview
9

Item Specification/Function
Power consumption Maximum
120V: 1280 W or less
230V: 1330 W or less
At operation
120V: Approx. 480 W
230V: Approx. 480 W
At standby
120V: Approx. 8.5 W
230V: Approx. 9.0 W
During sleep mode
Approx. 0.9 W (USB connection)
Approx. 0.9 W (Wired LAN)
Approx. 0.9 W (Wireless LAN)
At power OFF
Approx. 0.1 W or less
Dimensions (W x D x H) LBP1238 II/1238P II: 438 mm x 373 mm x 312 mm
1238Pr II: 401 mm x 373 mm x 250 mm
Weight (not including the To-
ner Cartridge)
LBP1238 II/1238P II: Approx. 9.2 kg
1238Pr II: Approx. 8.8 kg
*1: Toner saving mode is a user mode setting, and it cannot be set in service mode.
*2: The print speed may become lower depending on the settings such as output resolution, paper type / orientation, and
number of sheets to print. In the case of 2-sided printing, 1 page on the front side and 1 page on the back side are output as
1 sheet.
*3: The time from when the power is turned ON to when the basic screen appears. This may vary depending on the usage
conditions and environment of this machine.
*4: The time for recovery from sleep to standby
*5: The actual stack capacity may vary depending on the site environment and the type of paper used.
Paper Type
(Yes: Pickup possible -: Pickup not possible)
Type of paper Paper settings in
this machine
Standard Cassette Multi-purpose Tray Auto 2-sided printing
Plain paper 61 to 74 g/m2 Plain 1 Yes Yes Yes
75 to 89 g/m2 Plain 2 Yes Yes Yes
90 to 105 g/m2 Plain 3 Yes Yes Yes
Thin paper 60 g/m2 Thin 1 Yes Yes Yes
Recycled paper 61 to 74 g/m2 Recycled 1 Yes Yes Yes
75 to 89 g/m2 Recycled 2 Yes Yes Yes
Color paper 61 to 74 g/m2 Color paper Yes Yes Yes
Heavy paper 106 to 120 g/m2 Heavy 1 Yes Yes Yes
121 to 149 g/m2 Heavy 2 - Yes -
150 to 163 g/m2 Heavy 3 - Yes -
Bond paper 60 to 74 g/m2 Bond 1 Yes Yes Yes
75 to 104 g/m2 Bond 2 Yes Yes Yes○
105 to 120 g/m2 Bond 3 Yes Yes Yes
Label paper Label paper - Yes -
Envelope Envelope 1 - Yes -
Envelope 2 - Yes -
Paper Size
(Yes: Pickup possible - : Pickup not possible)
1. Product Overview
10