Carel PlantWatchPRO User manual

High Efficiency Solutions
PlantWatchPRO
User manual
supervisor for small-medium installations

KEY
note highlights an important point; in particular as regards the practical use of the various
product functions
warning warns the user of critical areas for the use and safety of PlantWatchPRO
USB key indicates that the function can only be accessed directly from PlantWatchPRO (not via web)
and using a USB memory key or a storage device (SD)
tutorial offers the user some simple configuration examples of the most common settings for the
supervision of an installation

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Content
1. PRESENTATION 5
installer / user
installer
2. GRAPHIC INTERFACE 6
Display...............................................................................................................................................................................................6
Touch screen keypad ...............................................................................................................................................................6
Navigation buttons ...................................................................................................................................................................7
Main menu.....................................................................................................................................................................................8
3. START UP 9
Start-up wizard.............................................................................................................................................................................9
4. CONFIGURATION 10
Line configuration................................................................................................................................................................... 10
Model management ............................................................................................................................................................. 11
How to configure a simple line........................................................................................................................ 12
How to differentiate a device (or a group of devices) from the standard ............................. 13
How to customise a device model .................................................................................................................14
Site information........................................................................................................................................................................ 15
Users ............................................................................................................................................................................................. 15
System pages............................................................................................................................................................................. 16
Network configuration......................................................................................................................................................... 16
Support.......................................................................................................................................................................................... 17
How to create a Restore Point........................................................................................................................... 17
How to use a previously created Restore Point ......................................................................................18
5. SCHEDULER 19
I/O Configuration .................................................................................................................................................................... 19
Phone book................................................................................................................................................................................. 20
Rule configuration .................................................................................................................................................................. 20
I/O test............................................................................................................................................................................................ 21
Guardian........................................................................................................................................................................................ 21
How to set scheduled rules ...............................................................................................................................23
How to set the rules .................................................................................................................................. 25
How to configure the Guardian program ..............................................................................................26
How to configure email.......................................................................................................................................... 27
How to create a scheduled rule to download a report from PlantWatchPRO .................................28

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6. INSTALLATION 29
Device details............................................................................................................................................................................. 29
7. REPORTS 32
Configure report...................................................................................................................................................................... 32
Export report.............................................................................................................................................................................. 32
Print report .................................................................................................................................................................................. 32
Display data log........................................................................................................................................................................ 32
8. ALARMS/EVENTS 33
Active alarms.............................................................................................................................................................................. 33
Concluded alarms................................................................................................................................................................... 33
Events ............................................................................................................................................................................................. 33
Relè ............................................................................................................................................................................................. 33
Download alarms .................................................................................................................................................................... 33
How to respond to alarm signals from PlantWatchPRO ................................................................................. 34
9. STORAGE DEVICE USE 36
installer / user utser
wall-mounted
version only
panel-mounted
version only
Before performing any operations, check that the PlantWatchPRO box contains:
1. the device itself
2. n°3 terminals
3. n°2 resistors
4. n°1 techncial leaet for mounting and drilling template for wall-holes (only for WALL version)
5. n°1 transformer (only for WALL version)
6. xing screws

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1. PRESENTATION
PlantWatchPRO is the new solution from CAREL for
monitoring and supervision of small / medium-sized
systems.
The upgraded hardware performance, combined
with the new display 65K colour display, means users
now have a powerful new tool for their work.
Compact and versatile, it allows installers,
maintenance personnel and store managers
to control and optimise refrigeration and air-
conditioning systems.
Other innovative features of PlantWatchPRO include:
• possibility to connect and control up to 50 devices;
• possibility to connect and control CAREL or
Modbus® devices over RS485 bus;
• log up to 500 variables;
• log data for up to one year (with sampling every
15 min).
• connection to Enterprise system: RemotePRO;
• Guardian software that increases and improves
system reliability;
• 2 relay outputs, for alarm signals or managing
lights;
• monitor auto-off to extend operating life;
• extraction of data such as: temperature, energy
consumption, alarms, events, configurations and
device models, using a USB memory key or SD
Card;
• import new standard or customised devices;
• display graphs;
• external buzzer management;
• complete alarm configuration;
• active scheduled defrost management;
• access to the system via login credentials and
profiling to allow different levels of control
• device suitable for industrial environments, no
moving parts.
• possibility of remote access from PC, smartphone
or tablet.
Wall version
Fig. 1.a
Key:
1 alarm light
2 power light
Panel version
Fig. 1.b
Key:
1 power/alarm light
2 USB port

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2. GRAPHIC INTERFACE
Display
One of the main features of PlantWatchPRO is the
user interface. Web navigation also uses the same
graphic interface, identical to the touchscreen except
for some functions that can only be accessed directly
from PlantWatchPRO using a storage device (these
are highlighted in the text by ).
Touch screen keypad
The following keypad will be made available on the
touchscreen display whenever data needs to be
entered (letters, numbers or symbols):
To switch from the main keypad (upper case) to the
other keypads, use the following buttons:
to shift to lower case
for the numeric keypad
for symbols and punctuation
delete one character
completely clear the field

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Navigation buttons
displays the list of the devices in the installation and the corresponding alarms. When a
device generates an alarm, this button turns red ( ) until all the alarms have
been reset, either automatically or manually, being acknowledged, cancelled or removed
by the user (see corresponding chapter).
restarts the system software, loading the changes made to the configuration; if the
changes require the new configuration to be loaded, the button is red ( )
until it is pressed to make the changes active.The reload operation may take a few seconds.
To make the changes to the system configuration effective, the software needs to
be reloaded (using ), after having confirmed the changes.
opens the window for setting the “Guardian” program; the notification channels
specified will be used by the “Guardian” to send any PlantWatchPRO malfunction
warnings to the specific technical personnel. The outline of this button is red
( ) when not configured
CONFIRM button: confirms the changes made to the screen
scrolls the list upwards
scrolls the list downwards
scrolls the list to the previous time period
scrolls the list to the next time period
scrolls the list to the next device
scrolls the list to the previous device
add
remove
To remove an object (device, time band, action, …), first press
and then select the object to remove

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Main menu
The PlantWatchPRO main menu features the clock, the navigation buttons, the information on the name of the
site, and five icons: Installation, Configuration, Reports, Alarms/Events and Scheduler; pressing each of these
accesses other secondary menus with the lists of corresponding functions.
MAIN MENU ICONS Description
System Global access to the devices in the system
Alarms / Events Access the section for displaying alarms / events and managing
the relays
Reports Access the section for managing system reports
Configuration Access the section for system configuration/administration
Scheduler Access the section for managing alarm notifications and
scheduled activities
Buzzer
Help
Exit

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3. START UP
Start-up wizard
When PlantWatchPRO is first started, the
following presentation screen will be displayed.
Pressing accesses the page for selecting the
LANGUAGE and the TIMEZONE.
Press the corresponding fields to select the
desired items from the lists. The selection is
confirmed by moving to the following screen
( button)
Now enter the date and time by selecting the
corresponding fields.
The date format is “yyyy/mm/dd” and the
time format is“hh/mm”.
As the final phase in the program initialisation
process, the previous selections need to be
confirmed by pressing the button or going
back (with the button) and changing the
settings.
Warning: check the settings carefully before
pressing as once confirmed, the other
languages and time zones can no longer be
recovered.
A confirmation message then notifies the user that
the settings have been saved and, once the system
has been rebooted, the PlantWatchPRO main menu
will be accessed
Warning: the following default values are
used when first logging in: UTENTE: Admin
PASSWORD: Admin.;
Once having logged in, it is recommended
to immediately change the Admin user
password and keep it in a safe place: losing
this information may compromise access to
the system.

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4. CONFIGURATION
Line configuration
Line 1 and Line 2
The system includes two lines for communication
with field devices over RS485, using CAREL or
Modbus® protocol.
Both lines can be configured in the same way. Once
the procedure has been completed on line 1, repeat
it in the same way for line 2.
Connections
Each line can be configured according to the field
protocol: CAREL or Modbus®, with the corresponding
serial configuration parameters.
Devices
To add or remove devices, use the &
buttons provided). For each device, specify:
• The type from the list of devices available in the
system
• System serial address
• Description for the user
• Group it belongs to (optional)
Each device can be enabled or disabled as
desired and for system maintenance operations.

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Model management
Model configuration
Each model in the system can be configured
according to:
• Alarms (priority and enable);
• Log/graph/HACCP/main view;
• Description/unit of measure (custom description
and unit of measure).
Export model
To export models . Check that there is free space
on the USB or SD memory key.
Import model
The following models of devices can be imported:
• standard models (downloaded from http://ksa.
carel.com);
• models exported from PlantWatchPRO;
• models created or modified using Device Creator.
To import a standard model (e.g.: newstandardmodel),
download the .zip file from http://ksa.carel.com and
unzip the file into the main directory of a USB or SD
pen drive. At the end of the procedure, make sure
that the "\models\standard\newstandardmodel\"
path has been created on the pen drive.
To import a model exported from PlantWatchPRO
(e.g.: IR33) make sure the .xml the file is placed on the
storage device in "\export\sitename\models\IR33.
xml".
(sitename is the name of the site set on the
Configuration -> Site information page in the
PlantWatchPRO that the model was exported from; if
the model is exported directly to the USB pen drive,
the path is created automatically).
To import a model created or modied using
Device Creator (e.g.: mymodel.xml) make sure the
.xml the file is placed on the storage device in "export\
mydirectory\models\mymodel.xml. (mydirectory can
be any name).
Important: if the Device Creator version is lower
than 3.0 the .xml file must be located in \models\
dcreator\mymodel.xml
Important: if importing an existing model,
some of the data will be overwritten.
Copy model
Used to create new models based on an existing
model, then making the desired changes.
Updating the model used as the basis for
others also changes all the models derived using
the copy function.
Remove model
To remove a model that is not used by the installation
and thus free up part of the PlantWatchPRO memory.

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How to configure a simple line
First of all, the user needs to configure PlantWatchPRO in relation to the devices in the specific installation.

Access the configuration section and
select LINE CONFIGURATION > LINE 1 > DEVICES.
Add one or more devices as desired, pressing
Select in order:
• Type of device
• Description of the device
• Serial address. If there are consecutive devices of
the same model on the serial line, enter the first
and last address.
• Enable the device (default ON)
• Assign it to a group between 1 and 5 is desired.
Groups are used to manage any scheduled
actions on the devices
Each device on the same line must have
a different address from the others, otherwise,
if the same address is assigned twice, an error
message will be displayed.
After having entered the devices, go back and
press the LINE 1 DEVICE CUSTOMISATION
item.
Select the desired device. Then customise the
description of each individual variable relating
to the device.

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Go back and choose CONNECTION.
Select the type of protocol, CAREL/MODBUS,
the Baud Rate, Data Bits, Parity and Stop Bits..
Repeat 1. 2. 3. points for LINE 2 (if present).
How to differentiate a device (or a group of devices) from the standard
An example of how to create another model of device with other features starting from the IR33

Access the configuration section and
select MODEL MANAGEMENT > COPY MODEL.
From the list of devices, select the model to
copy and enter the new name to give to the
copied model.
The model created is now identical to
the one used as the starting point.
Follow the instructions as shown in the
procedure: "How to configure a device model".
After having created the new model
with different features, a line can now be
created with the same type of devices,
following the first steps in the sequences
shown in the tutorial on how to configure a
simple line.

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How to customise a device model

Access the configuration section and
select MODEL MANAGEMENT > CONFIGURE
MODELS. Select ALARMS.
For each model of device a specific alarm
can be configured in relation to enabling and
priority. (The priority of an alarm will be shown
in the list with a different colour).

Access the configuration section and
select MODEL MANAGEMENT > CONFIGURE
MODELS. Select LOG/GRAPH/HACCP/MAIN
VIEW. For each variable relating to a device
model, select the following configuration
options:
• Logging frequency
• Colour on the graph
• Possibility to select the variable for the HACCP
report
• Variable displayed on the device’s main page
• Variable included in the list of favourites.
The data recording period depends
on the sample time, as shown in the table
below:
Sampling time Recording period
30 s 13 days
1 min 26 days
3 min 80 days
5 min 133 days
15 min 400 days

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Site information
For each site, information can be entered relating to
technical service for support in the event of problems.
Configuration > Site information
The information for maintenance and the supervisory
system connection IP address can be easily displayed
by pressing on the login screen.
Users
The system can manage and create users with
different access profiles.
Configuration > Users
Administrator
Used to modify the password for the administrator user.
Normal user
Used to create new users and assign them different
privileges (site configuration/change parameters/
alarm management).
Remote service
Used to configure the user for remote service. For
system security, the remote service user is normally
disabled and should be only enabled when remote
service is required.

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System pages
The system includes a section for managing
maintenance/saving and restoring the software
data/version.
Configuration > System page
Reload configuration
This is the function that makes the changes made to
the previous configuration effective.
No changes to the system will be active unless
the button is pressed, which remains
red ( ) as a reminder, while the system
is still in the previous configuration. Only after
having confirmed the changes on the reload page
will the system be updated.
Backup/Restore
Backup site configuration
Once an installation has been configured, the
configuration can be saved and exported and then
used to configure another PlantWatchPRO.
Operation also available via web
Restore site configuration
Import the system configuration from a USB or SD
key .
Restore point
This function creates and loads a complete image of
the system; the function is used to restore the system
in the event of serious errors and/or faults. .
Update software
To update the PlantWatchPRO software, see Chap.
"Using the USB or SD memory key" .
Display/Clock
Control panel for the date/time and display settings.
Network configuration
Configuration of the network settings for the local
network (LAN) connection.
By default, the USE DHCP item is selected, which
allows the system to detect the network settings
automatically. The network settings should only be
configured manually by qualified personnel.

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Select "USB key" and then CONFIRM
Once having confirmed the restore point creation
screen, the system reboots.
Support
In the event of service on a system in an "unknown"
language, English can be activated as the default
language.
Download service log
This page is used to export the information to send
to the service centre if problems have occurred. After
having inserted the USB or SD memory key, press
enter to start the operation.
How to create a Restore Point
Select CONFIGURATION > SYSTEM PAGES >
BACKUP/RESTORE > RESTORE POINT
Select CONFIRM

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On reboot, the creation of the restore point is
added to the vents
A file is created on the key:
F:/.restore/restoreYYYY-MM-DD-hh-mm-ss
where
• F: indicated the USB drive
• YYYY year
• MM month
• DD day
• hh hours
• mm minutes
• ss seconds
How to use a previously created
Restore Point
When starting the system, PlantWatchPRO
checks for any USB keys inserted, in the
logical sequence USB1, USB2,USB3, if a key is
detected it checks for a restore point, and if a
restore point is found the system proposes the
following screen.
the user then has 10 seconds to accept the
restore point, after this time the system starts
normally. If any area of the screen is selected,
the restore procedure starts.
In the event of problems, such as insufficient
space on the USB or SD key or read and/or
write problems during the procedure, the
system will warn the user with a error message,
awaiting confirmation by the user, after the
which the system will be rebooted.
If the USB or SD key has more than one
restore point, the unwanted restore point
files should be deleted, so as to make sure
that PlantWatchPRO only restores the desired
configuration.
Important: once the backup or restore
procedure has started, do not touch
the screen and do not remove the key
until the operation has terminated. The
operation may take a number of
minutes. At the end of the operation,
the initial login screen is shown.

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5. SCHEDULER
I/O Configuration
This menu used to configure the 4 system notification
channels:
• SMS
• E-Mail
• RemotePRO
• Relay
For each channel, the number of attempts and
the waiting time between attempts can be
configured
g
SMS configuration
The number of attempts and the waiting time for
each attempt can be set. The "Information" section
shows the GSM modem connection data.
E-Mail configuration
The parameters for accessing the SMTP Server can
be configured. Select the type of authentication
required and the access credentials.
RemotePRO configuration
The number of connection attempts and the interval
between attempts can be configured.
Relay configuration
The 2 relays can be configured, setting the parameters
relating to:
• Type of reset: Manual, Automatic, Once
• Reset time
• Initial activation status

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Phone book
Up to five SMS recipients, five e-mail addresses and
one remote access connection can be entered.
Each recipient may have more than one
number or address, separated by semi-colons (;), as
in the most commonly used e-mail programs.
Rule configuration
The system can be configured to manage rules in
response to alarms from the field. A rule comprises:
• A condition based on the priority of the alarm
• A time band within which the condition must
occur
• A notification action via a specific channel
• A delay before sending notification
Time bands
The user can define time bands whereby if the rule
condition occurs within the defined interval, the
actions associated with the rule are performed. The
time bands can be DAILY/WEEKLY/SPECIAL EVENT
Actions
Notifications
Configuration of notifications and the corresponding
channels.
Scheduled activities
Configuration of scheduled activities for the devices
in the system, divided into:
• Lights on/off
• Activate Defrost
• Device on/off
• Update RTC (Real Time Clock)
Report
The automatic generation of a report can be
scheduled and sent to a printer or e-mail recipient.