Carrier Infinity SYSTXCCICF01-B User manual

Owner’s Manual
The features and functions outlined in the Owner’s Manual reflect
Version 1.3 or later software. Occupancy sensing is only available with
Series B or Series C Infinity System Controls. Not all features or
functions are available on all version of the system controls. See the
Downloads section of www.MyInfinityTouch.Carrier.com for the latest
software release and literature.
US Patents: Carrier® U.S. Pat No. 7,243,004, Carrier® U.S. Pat No.
7,775,452, pointSET™ U.S. Pat No. 7,415,102
SYSTXCCITC01-C,
SYSTXCCWIC01-B,
SYSTXCCICF01-B,
SYSTXCCWIF01-B
Infinity® System Control
A210174 A170203A A180218C

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Table of Contents
1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2. Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2.1. Information Displayed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2.2. Occupancy Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.3. Wi-Fi® Connectivity Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.4. Information Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3. Main Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
3.1. System Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
3.2. Set Day and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3.3. Adjust Temperature (Temporary Hold) . . . . . . . . . . . . . . . . . . . . . . . . . 12
3.4. Adjusting Comfort Activities (See Comfort Profiles on page 19) . . . . . 12
3.5. Adjusting Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3.6. Adjusting Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3.7. Adjust Temperature (Permanent Hold). . . . . . . . . . . . . . . . . . . . . . . . . . 14
3.8. Adjusting Comfort Activities (See Comfort Profiles on page 19) . . . . . 14
3.9. Adjusting Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
3.10. Adjusting Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3.11. Occupancy Override . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
4. Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
4.1. Adjust Fan Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
4.2. View Current Humidity Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
5. Menu Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
5.1. Comfort Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
5.2. Home Comfort Profile Humidity Control. . . . . . . . . . . . . . . . . . . . . . . . 21
5.3. Home Comfort Profile Fresh Air Control . . . . . . . . . . . . . . . . . . . . . . . . 23
5.4. Away Comfort Profile Humidity Control . . . . . . . . . . . . . . . . . . . . . . . . 25
5.5. Away Comfort Profile Fresh Air Control . . . . . . . . . . . . . . . . . . . . . . . . 26
5.6. Vacation Comfort Profile Humidity Control . . . . . . . . . . . . . . . . . . . . . 27
5.7. Vacation Comfort Profile Fresh Air Control . . . . . . . . . . . . . . . . . . . . . 29
6. Schedules for Series B. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
6.1. View or Edit Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
6.2. Guided Scheduling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
6.3. Upload My Schedule for Series B. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

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7. Vacation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
8. Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
9. Operating Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
9.1. Equipment Operating Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
9.2. Accessories Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
9.3. Temperature Control Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
10.Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
10.1. Temperature Units. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
10.2. Set Backlight Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
10.3. Sound Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
10.4. Screen Saver Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
10.5. Activate Screen Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
11.Energy Tracking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
12.Time / Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
12.1. Set Time and Date. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
12.2. Manually Adjust Time and Date. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
12.3. Setup Daylight Savings Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
12.4. Setup Time Zone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
12.5. Enable Time Synchronization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
13.Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
13.1. Service Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
13.2. Service Reminder Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
13.3. Software Update for Series B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
13.4. Updating Software Using Micro SD card for Series B . . . . . . . . . . . . . . 50
13.5. Updating Software Using Wi-Fi® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
13.6. Model / Serial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
14.Photo Upload for Series B. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
15.Heat Source (If Applicable). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
16.Zone Names (If Applicable) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
16.1. Home Automation System Interface (If Applicable) . . . . . . . . . . . . . . . 57

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17.Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
18.Weather . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
19.Sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
19.1. Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
19.2. Occupancy Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
20.Utility Demand Event Response Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
20.1. Utility Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
20.2. When a utility event is in progress… . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
20.3. Price Response . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
20.4. Price Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
20.5. Demand Response. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
20.6. Demand Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
20.7. Response Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
20.8. Restore UE Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
21.Statement Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
21.1. FCC Interference Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

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1. Introduction
CONGRATULATIONS! Your decision to choose the Infinity System
puts you in a select group of homeowners who understand the value of
precise comfort control and appreciate the simplicity of an easy-to-use,
intuitive, Control.
Your new Infinity System offers high quality comfort technology. Please
take a few moments to carefully read through this manual. Next set up a
comfort profile and schedule that makes sense for your lifestyle; then
relax and enjoy the new comfort of your home!
2. Home Screen
2.1. Information Displayed
NOTE: When you connect your system to the Internet and register on the
My Infinity website, you can access nearly all of the consumer features
on the Carrier® Home mobile app. See the WIRELESS section for more
information.
The information displayed on the Home Screen will appear when there
has been no interaction with the Infinity System Control for at least two
minutes. The basic information displayed on the Home Screen consists of
the current date and time, the room temperature (zone temperature if
applicable), the outdoor temperature (if available, contact your installing
dealer for details), occupancy sensing status and current weather
condition. (Wi-Fi® models only, when properly configured).
Connectivity status to the home Wi-Fi network and the MyInfinity Server
will also be displayed on the Home Screen. Note: You must have Wi-Fi
enabled for the indicator to appear.
If you have uploaded a photo to the Control (see page 55), it will be
displayed until you touch the display. You will then be taken to the Home
Screen.

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2.2. Occupancy Status
When the occupancy sensing feature is enabled, a dot (occupancy
sensing indicator) next to the zone name is shown to indicate if the room
is sensed to be occupied. When no movement is detected, Occupancy
Status indicator stays GRAY. When movement is detected, but the system
hasn’t yet determined that the space is occupied (example, someone is
just walking through the room), Occupancy Status indicator turns BLUE.
When the system determines that the space is occupied, Occupancy
Status indicator turns GREEN.
2.3. Wi-Fi® Connectivity Status
A13258C
Connectivity status to the home Wi-Fi network and MyInfinity Server is
displayed in the top right hand corner of the Home Screen.
Infinity System Control is connected to the home Wi-Fi network and the
MyInfinity Server, the signal strength bars will be displayed in white as
depicted in the image below. Connection strength to the home Wi-Fi
network will be indicated by the number of solid white bars displayed. A

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red “X” over the bars indicates no connection to the home Wi-Fi
network.
A170246
• Pressing on the Connectivity Status bars from the Home Screen will
allow you to view the Remote Access Status screen.
A13260C
NOTE: If the Infinity System Control is not connected to the home
network, a red “X” will appear over the strength bars. If the Infinity
System Control is connected to the home Wi-Fi network but loses
connection to the MyInfinity Server, a triangle will appear over the
strength bars as depicted in the image below. Connection strength to the
home Wi-Fi network will continue to be displayed by the number of solid
bars. If this problem persists, please contact 1-800-Carrier for assistance.
Strong Connection Limited Connection Poor Connection No Connection

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A170247
• Pressing on the Connectivity Status bars from the Home Screen will
allow you to view the Remote Access Status screen.
A13262C
2.4. Information Buttons
On the bottom of some screens will be an information icon. By pressing
the information icon, a text box will display to show what interactions are
available on that particular screen. To close the text box, touch the text
box.

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A14237C
3. Main Screen
The Main Screen is where most interactions will take place. Touch
anywhere on the Home Screen to arrive at the Main Screen. The most
convenient way to interact with your control is using the Carrier® Home
mobile app. See the WIRELESS section for more details on connecting
your product to the Internet.
3.1. System Mode
Once in the Main Screen,
• To access your system mode touch the MODE label located in the
upper right of the Control.
• The drop-down menu will allow you to choose between AUTO,
HEAT, COOL, FAN ONLY and OFF, depending on the equipment
installed in your system.

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• If OFF is selected your system will not control temperatures,
humidity, or fan.
• If AUTO is selected, the Infinity System Control automatically
switches between heating and cooling to maintain your comfort during
transitional seasons.
NOTE: AUTO mode is intended to switch between heating and cooling
modes based on temperature demand. A gradual auto transition is the
energy-conscious default that will satisfy the majority of customers. For
Infinity Zoning systems, some customers might have significant and
simultaneous heating and cooling demands in different zones. To address
this need, a special simultaneous heating and cooling demand auto mode
could be enabled by the Installer. When the feature is enabled and
AUTO mode is selected, the simultaneous heating and cooling demand
auto mode will alternate between heating and cooling, depending on
demand, every half hour. This may result in higher energy usage but
provide the benefit of greater comfort. Your installing contractor is able
to enable this feature, if desired. (This feature is only available with
zoned systems).
• If HEAT is selected then the Infinity System Control operates only the
heating system.
• If COOL is selected then the Infinity System Control operates only
the cooling system.
• If FAN ONLY is selected, then the Infinity System Control operates
the indoor fan but heating, cooling, humidification or
dehumidification will not take place.
3.2. Set Day and Time
• To set the day and time for your home screen enter the Main Screen by
touching anywhere on the Control.

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• Touch the DAY and TIME label located at the top middle of the
screen or access by going through the menu screen (see page 44).
• To set the HOUR, MINUTE, MONTH, DAY, or YEAR touch the
feature you wish to change.
• Use the Up (Y) and Down (B) buttons to make the appropriate
changes.
• When you have completed all of the settings, touch SAVE.
• If you make a mistake you may touch CANCEL and begin again.
3.3. Adjust Temperature (Temporary Hold)
The Infinity System Control allows you to temporarily override your
programmed schedule by adjusting the indoor temperature at any time to
meet your needs.
NOTE: The Infinity System may seem slow to react to set point, activity
and system mode changes. This is normal, as the system will ramp up
capacity and fan speeds slowly to achieve the proper level of home
conditioning, while avoiding wasting energy, stressing home circuits and
dimming lights with a ”hard start.”
3.4. Adjusting Comfort Activities (See Comfort
Profiles on page 19)
• To adjust the comfort activity, enter the Main Screen by touching
anywhere on the Control.
• Touch the activity/top button under the Touch ’N’ Go® feature on the
left side of the screen; then select the desired activity of HOME,
AWAY, SLEEP, or WAKE.
• Use the Up (Y) and Down (B) buttons to change the time to
temporarily hold the desired temperature in 15 minute increments.
• When the correct time interval is displayed, touch DONE.

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• To return to the scheduled program, touch HOLD UNTIL, and then
select PER SCHEDULE.
3.5. Adjusting Heating
NOTE: If OFF is selected, the Heat, Cool, Auto and Fan Only will not
be available. When changing from the OFF mode to Heat, Cool, Auto, or
Fan Only, it is normal for the system to run the blower for a minute or
two. During this time, the system is using the True Sense™ feature to
determine the filter usage. This feature is part of the system design and
cannot be turned off.
• To adjust the heating temperature, enter the Main Screen by touching
anywhere on the Control.
• With the system in either AUTO or HEAT mode, use the Up (Y) and
Down (B) buttons to set the desired temperature.
• On the left hand side of the screen, the comfort profile will switch to
manual, and the system will be placed in a temporary hold.
• Use the Up (Y) and Down (B) buttons to change the time to
temporarily hold the desired temperature in 15 minute increments.
• When the correct time interval is displayed, touch DONE.
• To return to the scheduled program, touch HOLD UNTIL, and then
select PER SCHEDULE.
3.6. Adjusting Cooling
• To adjust the cooling temperature, enter the Main Screen by touching
anywhere on the Control.
• With the system in either AUTO or COOL mode, use the Up (Y) and
Down (B) buttons to set the desired temperature.
• On the left hand side of the screen, the comfort profile will switch to
manual, and the system will be placed in a temporary hold.

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• Use the Up (Y) and Down (B) buttons to change the time to
temporarily hold the desired temperature in 15 minute increments.
• When the correct time interval is displayed, touch DONE.
• To return to the scheduled program, touch HOLD UNTIL, and then
select PER SCHEDULE.
3.7. Adjust Temperature (Permanent Hold)
The Infinity System Control allows you to permanently override your
programmed schedule by adjusting the indoor temperature at any time to
meet your needs.
3.8. Adjusting Comfort Activities (See Comfort
Profiles on page 19)
• To adjust the comfort activity, enter the Main Screen by touching
anywhere on the Control.
• Touch the activity under the Touch ’N’ Go® feature on the left side of
the screen; then select the desired activity of HOME, AWAY, SLEEP,
or WAKE.
• Touch the HOLD UNTIL button, then touch HOLD.
• To return to the scheduled program touch HOLD, and then touch PER
SCHEDULE.
3.9. Adjusting Heating
• To adjust the heating temperature, enter the Main Screen by touching
anywhere on the Control.
• With the system in either AUTO or HEAT mode, use the Up (Y) and
Down (B) buttons to set the desired temperature.
• On the left hand side of the screen, the comfort profile will switch to
MANUAL.
• Touch the HOLD UNTIL button, then touch HOLD.

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• To return to the scheduled program, touch HOLD, and then touch
PER SCHEDULE.
3.10. Adjusting Cooling
• To adjust the cooling temperature, enter the Main Screen by touching
anywhere on the Control.
• With the system in either AUTO or COOL mode, use the Up (Y) and
Down (B) buttons to set the desired temperature.
• On the left hand side of the screen, the comfort profile will switch to
MANUAL.
• Touch the HOLD UNTIL button, then touch HOLD.
• To return to the scheduled program, touch HOLD, and then touch
PER SCHEDULE.
NOTE: For Multi-Zone Applications (Temporary and Permanent Hold
options)
• For added convenience in a multi-zone application, the Touch ’N’
Go® feature will also allow you select the desired activity of HOME
or AWAY for ALL ZONES.
A14238

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• Once you have selected the desired activity for ALL ZONES, you
will have the option to either permanently (HOLD) or temporarily
(HOLD UNTIL) override your programmed schedule.
A14239
– Selecting the HOLD option will permanently override your
programmed schedule until you CANCEL ALL ZONES.
– Selecting the HOLD UNTIL option will allow you to temporarily
override your programmed schedule.
– Once selected, use the Up (Y) and Down (B) buttons to change the
time in 15 minute increments.
– When the correct time interval is displayed, touch DONE.
3.11. Occupancy Override
The integrated motion sensor allows the system to make automatic set
point and activity changes, based on occupancy, to provide the optimum
home comfort and energy savings.

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A170203
The Occupancy Sensing feature can be enabled or disabled under the
“sensors” icon on the main screen. See Occupancy Setup section on
page 65.
When the Occupancy Sensing feature is enabled, the current scheduled
activity is HOME or WAKE, and timing is “per schedule,” the activity
and set point(s) change to AWAY automatically when the space is
determined to be Unoccupied.
When Occupancy Sensing feature is enabled, the current scheduled
activity is AWAY, and timing is “per schedule, “ the activity and set
point(s) change to HOME automatically when the space is determined to
be Occupied.
“All zones HOME“ or “All zones AWAY” activity, and any HOLD or
HOLD UNTIL setting will override Occupancy sensing activity changes.

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4. Features
4.1. Adjust Fan Speed
The Features function of Infinity System Control allows you to adjust the
fan speed during continuous fan operation.
• To adjust the fan speed, enter the Main Screen by touching anywhere
on the Control.
• Touch FEATURES on the top left of the screen.
• A drop down menu will appear. Touch FAN selection.
• Use the Up (Y) and Down (B) buttons to set the fan to AUTO,
LOW, MEDIUM or HIGH, then touch SAVE. This will permanently
change the fan setting in the active Comfort Profile. If the current
activity is Manual, it will only change the current fan speed.
• For zoned systems, the selected fan speed and Comfort Profile
changes will apply to the zone currently displayed in the Home and
Main screens. To adjust the fan speed in another zone, touch the zone
name on the Main screen, and select the desired zone.
4.2. View Current Humidity Level
The Features function of Infinity System Control allows you to view the
current humidity level within the conditioned space.
• Enter the Main Screen by touching anywhere on the Control.
• Touch FEATURES on the top left of the screen.
• In the drop down menu you will see your measured humidity levels
within the conditioned space.
5. Menu Screen
Your menu screen offers more features and control for your Infinity
System Control. Touch the MENU button at the bottom right of the Main
Screen. The most convenient way to program your control is using the

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Carrier® Home mobile app. See the WIRELESS section for more
details on connecting your product to the Internet.
5.1. Comfort Profiles
You will need to set the comfort profiles before you attempt to program
your new Infinity System Control.
• The COMFORT PROFILES button includes settings for
Temperature and Fan Profiles, Humidity and Fresh Air Profiles, as
well as Window Protection Setup.
A14240
• Set your desired heating and cooling temperatures and your fan setting
using the TEMPERATURE AND FAN PROFILES for each
activity. In zoned systems, the activity settings will apply to the
selected zone only.

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A14241
– For example to change your HOME comfort profile, touch the
HOME icon.
– Use the Up (Y) and Down (B) buttons to change the fan settings,
heating and cooling temperatures. When you are done, press the
DONE button on the bottom right.
– Do the same thing to change the WAKE and SLEEP profiles.
– The AWAY profile provides an extra feature called Advanced
Smart Setback. It allows the Infinity System to dynamically
determine the away temperature automatically to save the most
amount of money, yet reach your comfort settings when you return
home. Advanced Smart Setback may Control the temperature
somewhere in between the Away temperature limits. This is
normal and is intended to prevent excessive energy use.
– Use the Up (Y) and Down (B) buttons to change the fan settings
and temperature settings. The temperature settings are the range in
which you choose to keep your home conditioned while you are
away. The Advanced Smart Setback function will maintain your
temperature within this range.