Charlton & Jenrick EF22NC User manual

LED Electric Fire
Model No. EF22NC
INSTALLATION AND OPERATION INSTRUCTIONS
Please read the instructions carefully before use and keep for future reference.

CONTENTS
1. Important Safety Information ·········································································1
2. Technical Specifications ··················································································3
3. Parts and Hardware ························································································4
4. Appliance Dimensions ·····················································································6
5. Installation Instructions ··················································································6
6. Operating Instructions ················································································· 12
6a. Manual Control Panel ············································································ 13
6b. Remote Controls ···················································································· 14
7. Maintenance ································································································ 20
8. Others ·········································································································· 21

1
1. IMPORTANT SAFETY INFORMATION
1.1 Read all of the instructions carefully before using the
appliance.
1.2 For indoor use only. This appliance is not suitable for
use outside the house and only suitable for well
insulated spaces or occasional use.
1.3 Do not use this appliance in the immediate surroundings
of a bath, a shower or a swimming pool.
1.4 Do not use this fire as a free-standing appliance. It must
always be fixed to the wall, fireplace mantel, floor etc.
1.5 This fire must not be located immediately below a
socket-outlet.
1.6 This appliance must be earthed.
1.7 This appliance must not be supplied through an external
switching device, such as a timer, or connected to the
circuit that is regularly switched on and off by utility in
order to avoid a hazard due to the inadvertent resetting
of the thermal cut out.
1.8 A non-rewirable plug fitted with a 13A fuse is supplied.
Should the fuse or plug need replacing, and you are
competent to do so, it must be replaced with a 13A fuse
or plug being 13A BS1363A approved.
1.9 If the power cord is damaged, it must be repaired by the
manufacturer, its authorised service centre or
professional person.

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1.10 The meaning of figure in marking is “DO NOT
COVER”. Warning: in order to avoid overheating, do not
allow the appliance to be covered or let the air
inlet/outlet become obstructed. Please note the
warning symbol on the appliance (see above).
1.11 To reduce the risk of fire, keep textiles, curtains, or any
other flammable material a minimum distance of 1
meter from the air outlet.
1.12 Keep the power cord away from hot surfaces and hot
conditions. Do not route the power lead in front of the
appliance.
1.13 Do not use this fire in rooms that have explosive gas in
them (for example petrol), or if you are using solvents,
glue, aerosol spray or in flammable paints, as these may
catch fire.
1.14 This appliance can be used by children aged from 8
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience and
knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe
way and understand the hazards involved.
1.15 Children and vulnerable people must be supervised at
all times when using this appliance, as some parts can
become very hot and cause burns.
1.16 Do not use this appliance in small rooms when they are
occupied by persons not capable of leaving the room on

3
their own, unless constant supervision is provided.
1.17 Cleaning and user maintenance shall not be made by
children without supervision.
1.18 Children aged from 3 years and less than 8 years only
can switch on/off the appliance provided that it has
been placed or installed in its intended normal
operating position and instructions and supervisions
concerning the safe way of the use of the appliance are
offered. Children aged from 3 years and less than 8
years shall not plug in, regulate and clean the appliance
or perform user maintenance.
1.19 This appliance shall not be played with by children.
1.20 Children of less than 3 years should be kept away unless
continuously supervised.
1.21 Keep the power plug accessible after installation.
2. TECHNICAL SPECIFICATIONS
Model No.: EF22NC
Supply Voltage: AC 230-240V 50Hz
Maximum power consumption: 2KW
Power for flame effect: 9.5W (LED 5.5W + Motor for flame 4W)
Power for mood light: DC12V, Max. 5.5W 0.48A
Heat Output:
Nominal heat output (Pnom): 2.0KW
Minimum heat output(indicative) (Pmin): 1.0KW
Maximum continuous heat output (Pmax): 2.0KW
Auxiliary Electricity Consumption:
At nominal heat output (elmax): 12.5W
At minimum heat output (elmin): 12W
In standby mode (elSB): 0.48W

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Type of heat output / room temperature control
Single stage heat output and no room temperature control
No
Two or more manual stages, no room temperature control
No
With mechanic thermostat room temperature control
No
With electronic room temperature control
Yes
Electronic room temperature control plus day timer
Yes
Electronic room temperature control plus week timer
Yes
Other Control Options
Room temperature control, with presence detection
No
Room temperature control, with open window detection
Yes
With distance control option
No
With adaptive start control
Yes
With working time limitation
No
With black bulb sensor
No
3. PARTS AND HARDWARE
3.1 Unpacking the fire carefully, make sure that the appliance is intact with no
signs of damage caused by transport and no part has been exposed to water.
If in doubt, do not use the appliance and contact an authorised service centre.
3.2 Keep plastic wrapping away from children.
3.3 Save the original packaging as this may be required in the event of service
complaint with product.
3.4 Check that all parts are removed from the packing.
A
B
C
ST 4* 8 Screws
(8)
Drywall Anchors Φ8×40
(4)
ST 5* 25 Screws
(4)

5
D
E
F
Logs
(1set)
Small Clear Faux Crystal
(1set)
Small Black Faux Crystal
(1set)
G
H
I
Large Clear Faux Crystal
(1set)
Medium Clear Faux Crystal
(1set)
Simplified Manual
(1)
J
K
L
Remote
(1)
AAA Battery
(2)
Instruction Manual
(1)
M
Brackets
(4)

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4. APPLIANCE DIMENSIONS
5. INSTALLATION INSTRUCTIONS
Tools Required
A screw driver and a spirit level and drill will be needed.
Locating the Appliance
Your new electric fireplace may be installed virtually anywhere in your home.
However, when choosing a location ensure that the general instructions are
followed.
5.1 The appliance should be connected to an earthed electrical outlet and it
must be easily accessible to allow disconnection. The appliance should be
connected to an earthed electrical outlet and it must be easily accessible to
allow disconnection.
5.2 For best results, install out of direct sunlight.
Unit: mm

7
5.3 If installing in an existing fireplace and chimney always block the chimney
with fibreglass insulation or similar to prevent it sucking air away through the
appliance. Failure to do this may cause poor performance and loss of heat or
make the appliance cut out.
5.4 THE APPLIANCE IS FITTED WITH AN INLET PLUG AND SOCKET NDERNEATH
THE RIGHT SIDE OF THE CASING. ALWAYS MAKE SURE THAT IT IS FULLY
PUSHED IN AND SECURE BEFORE OPERATING THE FIRE. DAMAGE COULD
OCCUR IF IT IS NOT FITTED PROPERLY.
5.5 The electrical cable may be re-routed out of the rear or left side grommet
holes of the fire base but the grommet MUST be correctly located in the
exit slot to be used.
5.6 The product is fitted with a non-rewireable plug with a 13Amp fuse. Only
competent persons should attempt replacement.
The wires in the mains cable of this appliance are coloured in accordance with
the following code:
Blue = Neutral. Brown = Live. Green/yellow = earth.
Installation
Installation into a fireplace 16” opening/insert:
Note for this installation way, the secured spacer doesn’t need to be
removed from the engine.

8
5.7a Carefully mark out the 4 fixing screw positions as above.
5.7b Drill 4pcs Φ8 holes on the wall. Put the plastic wall plug into the hole. If the
wall is solid wood, it is no needed to drill the holes on the wood and no need
of the plastic wall plug.
5.7c Fit 4 screws ST5×25 onto the arranged holes leaving approximately 2mm
space between the wall panel and the screw head.
5.7d Lift the engine box onto the screws on the wall panel and make sure the
keyhole slots locates on the screw heads.
5.7e Tighten the 4 screws to lock the appliance into position.
5.7f Put 4pcs magnets (with the size of 18×18×12.5) onto the front frame and
place the frame to the engine.

9
Installation into a fireplace 22” opening/insert:
Note for this installation way, the secured spacer needs to be removed
from the engine box.
5.7g Remove the secured spacer by unfixing the 16pcs screws on both sides of
the engine.
5.7g Follow the steps from 5.7a to 5.7e for the detailed installation under the 22’
opening dimension.

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For the Trim TR2022-02:
Put the trim onto the front of the appliance. Then arrange the fuel bed to your
own choice using the fuel bed items provided on the plastic shelf.
Mood Light Strip Connection (Note: Mood lights are an optional extra.)
Remove the two ST4×10 screws and the metal plate on the right lower side.
Pull out the cable inside and thread it through the hole of the metal plate.
Fix the metal plate with two ST4×10 screws and connect the mood light strip
various lengths available

11
Trim Lights Installation
Follow the step 5.7g, use 8pcs ST4*8 screws to fix 4 brackets on the fire.
Follow the steps from 5.7a to 5.7e for the detailed installation under the 22’
opening dimension.
Put 4pcs magnets (with the size of 18×18×12.5) onto the front frame and place
the frame with LED strip to the engine.
Note: All the compatible mood lights are available from Charlton & Jenrick
Ltd., and other makes may not be suitable and will void warranty.

12
6. OPERATING INSTRUCTIONS
WARNING! Do not operate the appliance if it is damaged or has malfunctioned.
If you suspect the appliance is damaged or has malfunctioned call a qualified
service engineer to inspect the appliance, and replace any part of the electrical
system if necessary, before reuse.
WARNING! To reduce the risk of fire, keep textiles, curtains, or any other
flammable material a minimum distance of 1 meter from the air outlet.
MAKE SURE the plug fits tight in the outlet. Faulty wall outlet connections or
loose plugs can cause the outlet to overheat.
Do not disconnect the power at the mains supply whilst the appliance is running.
Use the functions on the remote to turn the fire off and ensure the mains switch
has been moved to the off position before disconnecting.
PREPARATION BEFORE USE
6.1 The appliance can be operated by both remote control and the manual
controls on the appliance.
NOTE: To use both remote and manual functions the manual on/off switch
must be in ‘ON’ position. In order to prevent the product becoming too hot,
there is 10s delay when turning on the heater and a 10s delay when turning off
the heater fan.
Batteries
Ensure that the handset batteries are new and inserted correctly.
Main Power Switch
6.2 The mains power switch is located on the control panel located on the right-
hand side of the heater box.
6.3 Switch ON (—) before operating either the remote or manual controls.
6.4 A long beep is heard to indicate the fire is ready for use.

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6a. MANUAL CONTROL PANEL
NOTE: The manual button controls basic functions, not a full range of controls.
Use the remote hand set to carry out all functions.
6a.1 The manual buttons are located at the upper right of the appliance.
6a.2 Press “LIGHTS ON/OFF” to turn on or turn off both the flame
and mood
light at the same time.
6a.3 Press “FLAME” button to select the colour of flame (3 kinds) or return to the
OFF position.
6a.4 Press “FUEL BED ” button to select the colour of fuel bed (13 kinds) or
return to the OFF position.
NOTE: The controls on appliance will lose the memory for all function settings
when the switch is set to the Off Position.
When the remote runs out of power or when you change the batteries, only
the flame function will lose memory and will not affect the timer settings,
however, the clock may need adjusting.

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6b. REMOTE CONTROLS
NOTE: This is thermostatic remote control. The remote should be in the same
room as fireplace and placed on a flat surface. It must be placed away from the
fire so the hot air will not blow on it and affect thermostatic reading.
The communication frequency between the fire and remote has already been set
up. If you cannot use the remote with the fire, please follow instructions
Step.6b37 to initiate this connection in point.
Standby for Remote Handset
6b.1 The screen shown to the right is when the
remote handset is in standby condition.
Turn on/off
6b.2 Press to turn on the flame effect, turn off
flame effect and heater when in normal
mode.
6b.3 Press to turn on/off the flame effect
under daily and weekly timer mode.
After Day/Time set up
Before Day/Time set up

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Flame Effect
6b.4 Press to enter the flame effect adjustment
screen.
6b.5 Press the ‘←’ and ‘→’ buon to select the 3
Kinds of flame effect.
6b.6 Press the ‘+’ and ‘-’ button to select the 5
brightness of flame effect and OFF settings.
Fuel Bed Colour
6b.7 Press to enter the fuel bed adjustment
screen.
6b.8 Press the ‘←’ and ‘→’ button to cycle
through the 13 colours of fuel bed or a
colour-cycle mode.
6b.9 Press the ‘+’ and ‘-’ button to to select the 5
brightness of fuel bed and OFF settings.
Mood Light
Note: If mood lights are not connected, please
ensure the brightness is set to zero.
6b.10 Press to enter the mood light adjustment
screen.
6b.11 Press the ‘←’ and ‘→’ button to cycle
through the 13 colours of mood light or a
colour-cycle mode.
6b.12 Press the ‘+’ and ‘-’ button to to select the 5
brightness of mood light and OFF settings.
Normal Mode
6b.13 Normal control mode is factory set. If it is not,
then press button until the logo
shows up at the upper right corner of the
screen.
6b.14 Press the ‘+’ and ‘-’ button to adjust the

16
temperature from 17℃ to 25℃ by 2 intervals.
6b.15 Press button to turn on/off heat,
ON、OFF will show at the lower of the
screen.
NOTE: It is normal for the fan heater to stop
running for periods of time. This happens because
the room temperature is at or above the
temperature set on the remote control. The heater
indicator will be turned off after 10s if you have the
flame ON. The heater indicator will stay ON if you
use the heating function only.
Count Down Timer
NOTE: This setting is only for normal mode. It
allows the appliance to go into standby after a set
period of time.
6b.16 Press to cycle through the settings from
Off and 0.5 hours to 9 hours. The timer logo
and time will show on the screen.
The heater must be in ON position.
The heater can be automatically run by using daily
timer and weekly timer on the remote.
Set up Day, Time and Comfortable temperature.
6b.17 Press to turn on the remote handset.
Hold the button for 3 seconds to enter
the setting screen.
6b.18 Press the ‘←’ and ‘→’ buon to choose Day,
Time or your comfortable temperature. The
character selected will be highlighted.
6b.19 Pressing the ‘+’ and ‘-’ button will adjust the
number.
 Time: 24-hour system
 Select your comfortable temperature from
15-25℃.

17
 Temperature unit: ℃、℉
Daily Timer Heating
6b.20 The following are preset heating periods,
which can be altered if desired
06:00 until 08:30
17:00 until 22:00
6b.21 Hold the arrow symbol button for 6
seconds to enter The daily timer setting. Max
3 timed Heating periods per day.
6b.22 Hold the button for 6 seconds to enter
The daily timer setting. Max 3 timed Heating
periods for a day.
 Press ‘←’ or ‘→’ to choose hour or
minute,press ‘+’ or ‘-’ to set the time.
 Minute will increase/decrease by 15 minutes
per press.
 Hold for 3 seconds or wait for 10 seconds
to save and exit the heating time period
setting.
6b.23 Adjusting the set temperature
 Press the ‘+’ or ‘-’ button to increase or
decrease the temperature on the basis of
your comfortable temperature setting.
 ECO means 2℃ lower than your comfortable
temperature setting,
ECO- means 4℃ lower,
COMF+ means 2℃ higher,
COMF++ means 4℃ higher.
6b.24 To check your daily timer settings, press .
6b.25 If heating needs to be turned off, it will be
necessary to go back to the Normal Mode to
turn off.
Week Timer Heating
6b.26 The following are preset heating periods,

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which can be altered if desired.
From Monday to Friday
06:00 until 08:30
17:00 until 22:00
From Saturday to Sunday
06:30 until 09:30
11:00 until 13:00
17:00 until 22:00
6b.27 Press until shows at the upper right
corner of the screen, then enter the week
timer heating mode.
6b.28 Hold button for 6 seconds to enter the
week timer setting.
 Press ‘←’ or ‘→’ to move the cursor (a
flashing underline), press the button in
the corresponding week position to select
(the character is highlighted) or cancel (the
character is displayed normally) the current
setting. Several days can be selected together.
 Press the ‘→’ buon to move the cursor to
the me period seng area. Press ‘←’ or
‘→’ to choose hour or minute, press ‘+’ or ‘-’
to set the number.
 Max 3 heating periods for a day.
 Minute will increase/decrease by 15 minutes
per press.
 Press the to set the heating time for the
selected day(s) and return to the week line.
 Hold for 3s or wait for 10s to save and exit
the heating time period setting.
6b.29 Press , ‘←’ and ‘→’ to check your week
Timer settings.
6b.30 If heating needs to be turned off, it will be
necessary to go back to the Normal Control
Mode to turn off.
Advance Mode