Charlton & Jenrick PARAGON 2016 User manual

Owner’s Manual
INCLUDES
User, Maintenance, Service, and Installation
Instructions
PARAGON 2016 & PARAGON 2016 Hi
Keep this boo let for service log and future reference
For use in Great Britain and Ireland.
Literature NO 2505 (ISS 13)
IMPOR AN
his
appliance is guaranteed for 12 months subject to conditions.
he
5 year extended parts
warranty will only be valid if the annual service recommended in this manual has been
completed and appliance has been registered online.

Contents
EX ENDED FIVE YEAR PAR S WARRAN Y .................... 2
Benchmark Scheme ..................................................... 3
SECTION ONE Important Information (user
instru tions) ................................................................. 5
SECTION TWO Introdu tion (user instru tions) ......... 7
SECTION THREE Operation (user instru tions) ........... 7
SECTION FOUR Cleaning and Repla ing Fuel Bed (user
instru tions) ................................................................. 8
SECTION FIVE Repla ement Parts (user instru tions)
................................................................................... 17
SECTION SIX Applian e Data (installation
instru tions) ............................................................... 18
SECTION SEVEN Regulations and Warnings
(installation instru tions) .......................................... 19
SECTION EIGHT To Install the Applian e (installation
instru tions) ............................................................... 21
SECTION NINE Maintenan e Instru tions
(maintenan e instru tions) ....................................... 23
GAS FIRE COMMISSIONING CHECKLIST ..................... 26
SERVICE RECORD ........................................................ 27
EXTENDED FIVE YEAR PARTS
WARRANTY
In order to validate your extended 5 years parts
warranty please read the Ben hmark S heme on the
opposite page and ensure your installer has filled in the
appropriate he klist.
This in no way redu es your statutory rights
Your warranty commences from the date of purchase
and you must retain your receipt or invoice as proof of
a purchase date.
HIS EX ENDED WARRAN Y SPECIFICALLY EXCLUDES
GLASS AND SOF REFRAC ORY COMPONEN S, HE BULB
AND ANY BA ERIES.
erms and Conditions
1. he appliance must be installed by a GAS SAFE
registered person.
2. he appliance must be used in accordance with
the user’s instructions.
3. he appliance must be serviced annually by a GAS
SAFE registered person.
4. he benchmark and service log must be correctly
filled out and the record of annual services must be up
to date and supported by receipts in each case.
5. his warranty is not transferable and relates to the
original installation only.
6. he appliance has not been subjected to misuse or
accident or been modified or repaired by any
person other than the authorised employee or
authorised representative of Charlton and Jenrick
Ltd.
7. he registration form must be returned within 1
month of purchase.
Te hni al Help Desk 01952 200 444

Benchmar Scheme
Charlton and Jenrick Ltd is a licensed member of the Benchmark Scheme which aims to improve the standards of
installation and commissioning of domestic heating and hot water systems in the UK and to encourage regular servicing
to optimise safety, efficiency and performance. Benchmark is managed and promoted by the Heating and Hotwater
Industry Council. For more information and the full code of practice please visit www.centralheating.co.uk
Please ensure that the installer has fully completed the Benchmark Checklist on the inside back pages of the installation
instructions supplied with the product and that you have signed it to say that you have received a full and clear
explanation of its operation. he installer is legally required to complete a commissioning checklist as a means of
complying with the appropriate Building Regulations (England and Wales).
All installations must be notified to Local Area Building Control either directly or through a Competent Persons Scheme.
A Building Regulations Compliance Certificate will then be issued to the customer who should, on receipt, write the
Notification Number on the Benchmark Checklist.
his product should be serviced regularly to optimise its safety, efficiency and performance. he service engineer
should complete the relevant Service Record on the Benchmark Checklist after each service.
he Benchmark Checklist will be required in the event of any warranty.
It is a requirement that the gas fire is installed and commissioned to the manufacturer’s instructions and the data fields
on the commissioning checklist completed in full.
o instigate the guarantee, the gas fire needs to be registered with the manufacturer within one month of the
installation.
o maintain the guarantee, it is essential that the gas fire is serviced annually by a Gas Safe registered engineer. he
service details should be recorded on the Benchmark Service Interval Record and left with the householder.

4 L 2505 (ISS 13)
Important
For future reference we suggest you record the following details here, and keep the receipt as proof of purchase.
his information may be asked for when you contact the helpdesk.
MODEL: PARAGON 2016 Serial No.
his information can be found on the label attached to the packaging and on the data badge, which is located on
the base of the appliance behind the control cover.
Retailer Name:
Address:
Date Of Pur hase:

www.charltonandjenrick.co.uk 5 L 2505 (ISS 13)
SECTION ONE Important Information (user instructions)
Consumer Prote tion Information
As manufacturers and suppliers of heating products, we take every care, as far as is reasonably practicable, that
these products are so designed and constructed as to meet the general safety requirement when properly used and
installed. o this end, our products are thoroughly tested and examined before despatch.
IMPORTANT NOTICE: Any alteration that is not approved by the appliance manufacturer could invalidate the
approval of the appliance, operation of the warranty and could affect your statutory rights.
Health and Safety Noti e
Important
This appliance could contain some of the materials, indicated below, that could be interpreted as being
injurious to health and safety. It is the users / installers responsibility to ensure that the necessary personal
protective clothing is worn when handling these materials, see below for information.
Artificial Fuels, Mineral Wool, Insulation Material, Refractory/Ceramic Fibres, Glass Yarn - may be harmful if
inhaled, may be irritating to skin, eyes, nose and throat.
When handling avoid inhaling and contact with skin or eyes. Use disposable gloves, facemasks and
eye protection. After handling wash hands and other exposed parts. If a vacuum is used for cleaning the
coals or cleaning after servicing / installation it is recommended that it be of the type fitted with a HEPA
filter.
Disposal of refractory/ceramic materials . To keep dust to a minimum these materials should be
securely wrapped in polythene and be clearly labelled ‘RCF waste’. These materials are not classified as
‘hazardous waste and should be disposed of at a site licensed for the disposal of industrial waste.
•he PARAGON 2016 & 16 Hi is decorative fuel effect fires intended for decorative purposes only.
•he PARAGON 2016 & 16 Hi is designed and manufactured to the requirements EN 509.
•he appliance should be installed by a competent GAS SAFE-registered person in accordance with the GAS
SAFE Y (INS ALLA ION AND USE) REGULA IONS.
•he PARAGON 2016 is available in two versions Natural Gas or LPG (Propane Gas Only). he markings (G20
for natural gas or G31 for propane) on the packaging and the data badge specify the gas for which the
appliance has been factory set. Note: These appliances should only be used on the appropriate gas specified.
They are not suitable for conversion from one gas to the other.
•he chimney or flue (unless new) must be swept before installation if it has been used for solid fuel.
•his appliance has a naked flame. A fireguard should be used for the protection of children, the elderly and
infirm. Fireguards should conform to BS 6539 (1984) (Fireguards for use with solid fuel appliances).
•Like all appliances incorporating an aerated burner a low frequency noise may be heard, this may be more
noticeable on the low setting.
•It is advised that the PARAGON 2016 & 16 Hi is serviced annually this is more likely to provide trouble-free
operation.

6 L 2505 (ISS 13)
he PARAGON 2016 fire does not normally require purpose-built ventilation in the United Kingdom.
In the Republic of Ireland permanent ventilation must be provided in accordance with the regulations in force.
he PARAGON 16Hi requires 11.25cm
2
(1.8 ins. sq.) purpose-built permanent ventilation in the United Kingdom.
In the Republic of Ireland permanent ventilation must be provided in accordance with the regulation in force.
It is important that: -
•he chimney or flue is checked annually to ensure clearance of combustion products.
•he purpose-built ventilation should be checked periodically to ensure freedom from obstruction.
•Any debris from the chimney or flue should be removed. he fire should be allowed to cool for three to four
hours before removing debris.
•Rubbish must not be thrown onto the coal bed under any circumstances.
•he cast fire front must be positioned in front of the fire whilst it is burning.
Pilot Cleaning (Before cleaning ensure that the appliance is turned off and cold)
In some instances you may experience ignition problems even when the appliance is
new. his may be due to the aeration hole in the pilot body (see photograph) being
partial blocked with dust, pet hairs or other foreign matter. he source of this debris
could be such things as carpet fibres, decorating or pet etc.
o clean the pilot, remove the fire front and ashpan. he pilot is located on the
right hand side of the appliance, any debris in or around the aeration hole
should be remove using the nozzle of a vacuum cleaner. It is advisable not to
blow the debris into the hole as this may cause more of a restriction and not
rectify the problem.

www.charltonandjenrick.co.uk 7 L 2505 (ISS 13)
SECTION TWO Introduction (user instructions)
•he PARAGON 2016 & 16 Hi, incorporate a single gas control, which selects ignition pilot, low and high settings.
•he appliances incorporate a safety device in the form of an Oxygen Depletion System, which constantly
monitors the oxygen in the room and will cause the fire to switch off if the oxygen level reduces. If this
repeatedly occurs do not attempt to relight the appliance until a qualified engineer has checked it, the problem
may not be due to lack of air or a defective flue. he oxygen depletion pilot can only be changed for an identical
one from the same manufacturer with the same code number. (THIS DEVICE MUST NOT BE OVERRIDDEN.)
•he pilot can be left on or the pilot can be extinguished and relit each time the fire is used.
•A fire front (fret) must be used with this appliance and must conform to the following:
•It must be made from non-combustible material.
•Its general construction should enable it to stand
firmly across the full width of the burner.
•he design of the fire front (fret) must have a
removable ash tray cover (lower section).
•he ash tray cover must have cut-outs and or holes
which provide ventilation to the underside of the
burner.
•he effective area of ventilation through the ash tray
cover must be greater than 1365mm2 (2.12 sq. ins.)
SECTION THREE Operation (user instructions)
he appliance Control Panel is positioned behind the fret, and carries the control knob. he full lighting procedure is
as follows: -
1. Push control knob in as far as possible on gas controls.
2. urn knob anti-clockwise until a click is heard. he knob will stop at the position marked
' '
and a spark
should be seen at the tip of the ignition probe. At the same time the pilot flame should light. KEEP HE
KNOB PRESSED IN FOR 20 SECONDS. Should the pilot fail to light, turn the control knob clockwise to the
' '
position, wait 3 minutes and repeat the procedure.
3. After lighting the pilot flame the control knob should be allowed to spring out slightly. his will allow you to
turn the knob further anti-clockwise to the position marked
' '
. he pilot flame should then ignite the main
fire.
4. It is possible to adjust the height of the flames by turning the control knob between the positions marked
' '
and
' '
. Note that the knob 'latches' in position at either end of this movement and must be pushed in
slightly before it can be turned.
5. o turn the fire off, depress the knob slightly and turn it to the
' '
position.
6. o completely extinguish the fire, depress the knob slightly and turn to the
' '
position.
Note: - If the ignition fails the pilot can be lit with a taper or a match held at the pilot head. Remove fret for access
and replace after lighting.
If the fire has extinguished for any reason wait 3 minutes before relighting

8 L 2505 (ISS 13)
SECTION FOUR Cleaning and Replacing Fuel Bed (user instructions)
Important: - Refer to the Health & Safety Noti e lo ated on page 5 of this booklet before leaning or
repla ing any refra tory material.
Note: Soot deposits on the fuel bed, may be burnt off by operating the fire for approximately 1 hour on high.
he fuel bed components are delicate and they should be handled with great care.
he loose parts and moulded shapes may be removed for cleaning. hey can be brushed very gently with a soft
brush to remove dust or any deposits.
A vacuum cleaner may only be used after the loose components and moulded shapes have been removed.
Note Dye is available for touching up coal surfaces where the black colouring may have rubbed off in use.
FUEL BED LAYOUT (COAL OPTION)
•Ensure the BASE MA RIX is in position as shown centrally
located against the rear edge of the burner outlet.
•Ensure the LEF SIDE MA RIX is located into the space
between the BASE MA RIX and the left-hand side of the
fire back with the marking "LH" go against the left-hand
inside face of the fire back.
•Ensure the RIGH SIDE MA RIX is located into the space
between the BASE MA RIX and the right-hand side of the
fire back with the marking "RH" go against the right-hand
inside face of the fire back.
•Locate 3 off of COAL "A" behind the BASE MA RIX
A
A
A
LEFT SIDE
MATRIX
RIGHT
SIDE
MATRIX BASE

www.charltonandjenrick.co.uk 9 L 2505 (ISS 13)
•Locate the LEF HAND and RIGH HAND FRON COALS as
shown so that they sit on the front rail and lean back
against the BASE MA RIX. Note it is most important that
they are located in their correct positions. hey are marked
on the rear "L" for LEF HAND FRON COAL and "R" for
RIGH HAND FRON COAL.
•Slide front support over front
edge of fire where the left &
right front coals meet, see
below.
Note the loose coals consist of :
-
11off shaped as coal "A"
9 off shaped as coal "B"
RH FRONT
COAL
LH FRONT
COAL

10 L 2505 (ISS 13)
Separate the oal into the two size groups.
•Lay first row of loose coal 3 off "B" and 2 off "A" coals as
shown so that they bridge across
•Lay second row of loose coal 3 off "A" and 2 off "B" coals as
shown so that they rest on the high projections of the BASE
MA RIX behind the previous row.
•Lay third row of loose coal 3 off "B" and 2 off "A" coals as
shown so that they rest on the high projections of the BASE
MA RIX behind the previous row.
•Lay last three loose coal 2 off "B" and 1 off "A" coal as
shown so that they rest over the last two rows of coals as
shown.
A
A
B
B
B
A
A
A
B
B
B
B
A
A
B
B
A

www.charltonandjenrick.co.uk 11 L 2505 (ISS 13)
•he finished coal arrangement should look as shown
FUEL BED LAYOUT (PEBBLE OPTION)
PEBBLE Fuel Bed Components
•Base Matrix
•L & R Front Pebbles
•L & R Side Pebbles
•Front Support
•Number Pebbles & Colours as below:-
Pebble
identifi ation
Coal Numb
ers
Beige
Grey
1
2
1
2
4
2
3
1
4
2
3
5
3
5
otal
12
8
In the following instructions the number
identification of the pebbles must be followed but
the letter shown in brackets is used to identify the
pebble colour, (b) for beige or, (g) for grey and this
is for guidance only.

12 L 2505 (ISS 13)
PEBBLE LAYOUT
•Ensure the BASE MA RIX is in position as shown located
against the rear edge of the burner outlet.
•Ensure the LEF SIDE PEBBLE is located into the space
between the BASE MA RIX and the left-hand side of the fire
back with the marking "LH" go against the left-hand inside
face of the fire back.
•Ensure the RIGH SIDE PEBBLE is located into the space
between the BASE MA RIX and the right-hand side of the fire
back with the marking "RH" go against the right-hand inside
face of the fire back.
•Locate the LEF HAND and RIGH HAND FRON PEBBLES as
shown so that they sit on the front rail and lean back against
the BASE MA RIX. Note it is most important that they are located in their correct positions. hey are marked
on the rear "L" for LEF HAND FRON PEBBLE and "R" for RIGH HAND FRON PEBBLE.
•Place a row of pebbles (numbers positioned against the rear of fire) between the base matrix and the rear of
the chairbrick as shown.
•Slide front support over front
edge of fire as shown below.

www.charltonandjenrick.co.uk 13 L 2505 (ISS 13)
•Lay one row of pebbles at the front of the fire as shown. A
second row (numbers positioned toward the rear of fire) is
place between the base matrix and the rear of the chairbrick
as shown.
•Lay a rows of loose pebbles shown.
•Lay another row of loose pebbles as shown.
•Lay the three remaining loose pebbles as shown.

14 L 2505 (ISS 13)
FUEL BED LAYOUT (DRIFTWOOD OPTION)
DRIFTWOOD FUEL BED COMPONENTS
•Driftwood shapes numbered 1 to 10.
•hree No.5 grey pebbles.
•Left and right hand front matrices.
•Left and right hand side pebbles.
•Base matrix.
•Ensure the LEF SIDE PEBBLE is located into the space between the BASE MA RIX and the left-hand side of the
fire back with the marking "LH" go against the left-hand inside face of the fire back.
•Ensure the RIGH SIDE PEBBLE is located into the space
between the BASE MA RIX and the right-hand side of the fire
back with the marking "RH" go against the right-hand inside
face of the fire back.
•Locate the LEF HAND and RIGH HAND FRON PEBBLES as
shown so that they sit on the front rail and lean back against the
BASE MA RIX. Note it is most important that they are located
in their correct positions. hey are marked on the rear "L" for
LEF HAND FRON PEBBLE and "R" for RIGH HAND FRON
PEBBLE.
•Place a row of pebbles (numbers positioned against the rear of
fire) between the base matrix and the rear of the chairbrick as
shown.
•Slide front support over front edge of fire as
shown below.

www.charltonandjenrick.co.uk 15 L 2505 (ISS 13)
•Place driftwood SHAPE No. 1 at the rear of the appliance as
shown. he arrow marked on the base of the driftwood should
point to the rear of the appliance.
•Place driftwood SHAPE No. 2 in position as shown. he recess
in the base should locate over shape no.1 and the arrow,
marked on the base, should point towards the rear of the
appliance.
•Place driftwood SHAPE No. 3 in position as shown. he recess
in the base should locate over the RH Front Matrix and the
arrow, marked on the base, should point towards the rear of
the appliance.
•Place driftwood SHAPE No. 4 in position as shown. he arrow,
marked on the base, should point towards the rear of the
appliance.

16 L 2505 (ISS 13)
•Place driftwood SHAPE No. 5 in position as shown. he arrow,
marked on the base, should point towards the rear of the
appliance.
•Place driftwood SHAPE No. 6 in position as shown. he arrow,
marked on the base, should point towards the rear of the
appliance.
•Place driftwood SHAPE No. 7 in position as shown. he arrow,
marked on the base, should point towards the rear of the
appliance.
•Place driftwood SHAPE No. 8 in position as shown. he recess
in the base should locate over shape no.5 and the arrow,
marked on the base, should point towards the rear of the
appliance.

www.charltonandjenrick.co.uk 17 L 2505 (ISS 13)
•Place driftwood SHAPE No. 9 in position as shown. he recess
in the base should locate over shape no.6 and the short leg
should be located behind the LH side pebble. he arrow,
marked on the base, should point towards the left hand side
of the appliance.
•Place driftwood SHAPE No. 10 in position as shown. he
arrow, marked on the base, should point towards the rear of
the appliance.
SECTION FIVE Replacement Parts (user instructions)
he only user removable parts are: -
•he loose pebbles, coals or driftwood
•he left hand front pebble or coal shape
•he right hand front pebble or coal shape
•he right or left hand side pebble or coal shape
•he base matrix
•Cast Fret

18 L 2505 (ISS 13)
SECTION SIX Appliance Data (installation instructions)
Category of Appliance: B
AS
Category I
2H
(Nat Gas) or I
3P
(Propane)
Overall dimensions: Height (including fuel bed) 300 mm
Width 390 mm
Depth (without fret) 210 mm
Weight (boxed without fret) 7kg
Gas type: G20 Natural G31 Propane
Gas Pressure: 20 mbar 37mbar
PARAGON 2016 PARAGON 2016Hi PARAGON 2016
Gas input: (Nat Gas) (Nat Gas) (PROPANE)
Max (Gross) 7.0kW 9.55 kW 7.0kW
Min (Gross) 2.40kW 2.40 kW 2.40kW
Injector Main Marked 460 Marked 580 Marked135
Oxy-pilot Marked 9040NG Marked 9040NG Marked 9222LPG
Data Label Location Swing tab under appliance
Gas Connection 8 mm OD ube
258.00
174.00
14.00
206.00
385.00
190.00
FRONT
TEMPLATE SHAPE

www.charltonandjenrick.co.uk 19 L 2505 (ISS 13)
SECTION SEVEN Regulations and Warnings (installation instructions)
DESCRIPTION
he PARAGON 2016 & 16 Hi are decorative gas fires, designed to fit into a conventional fireplace. Suitable flues for
the 2016 are a CLASS WO flue, 5 “ (125mm) diameter clay lined or metal construction and CLASS ONE i.e. a brick
chimney minimum size 227mm x 227mm, or 9ins x 9ins or 175mm/7ins diameter lined, fitted with either a 16" or
18" fire back (side cheeks will need to be provided if a 18" fire back is used). he 2016 Hi may only be fitted in CLASS
ONE flues. A SA ISFAC ORY SPILLAGE (clearance of products) ES MUS BE ACHIEVED IN ALL CASES.
•HIS APPLIANCE MUS ONLY BE INS ALLED IN HE GB OR IRELAND.
•Only to be used in sufficiently ventilated room. Read instructions carefully before installation and use.
•he appliance must be installed by a competent person, i.e. GAS SAFE Registered Installer in accordance with
the current Gas Safety (Installation and Use) Regulations 1998 (as amended). Failure to do so could lead to
prosecution.
•he PARAGON 2016 is for use ONLY with the GAS S A ED ON HE DA A BADGE this may be G20 for Natural
Gas or G31 for Propane Gas CHECK YOU HAVE HE CORREC APPLIANCE FOR HE GAS YOU ARE USING. here
is not a propane version of the Paragon 2016Hi.
•A non-combustible hearth must be provided to comply with the building regulations or a suitable proprietary
fire surround with a 150
o
C rating.
•During initial firing an odour may be evident. his is the binder used during the manufacture of the fibre
components and there are no harmful effects produced.
The following are relevant Codes of Practice and British Standards -
BS 8303 BS 5440: Part 1
BS 1251 BS 5440: Part 2
BS 6891 BS 6461: 1
BS 5871
Note:- This applian e must be installed to urrent versions of the above standards and in lude any relevant
amendments.
WARNING
his appliance has a naked flame, as with all such fires it is recommended that a fireguard should be used for the
protection of children, the elderly and infirm. Fireguards should conform to BS 6539 (1984) (Fireguards for use with
solid fuel appliances).
Prior to installation, ensure that the local supply conditions and the adjustment of the appliance are compatible (G20
@ 20mbar).

20 L 2505 (ISS 13)
HOTBOX INSTALLATION
Additional requirements when installed with a HO BOX (Refractory fibre fireback).
his appliance is suitable for installation into a Hotbox provided that: -
•he internal shape and dimensions of the fireback complies with BS 1251: 1987.
•It has an unrestricted top opening with a minimum open area of 24900mm
2
(38.5 sq. inches).
•It is fixed into the fire opening in a position that would normally be taken up if it were a conventional fire
back.
VENTILATION
PARAGON 2016
In the United Kingdom no special ventilation bricks or vents are required into the room containing the appliance,
provded normal adventitious room ventilation exists. he installer must satify this point by carrying out a mandatory
spillage test.
In the Republic of Ireland permanent ventilation must comply with the rules in force.
PARAGON 2016 Hi
In the United Kingdom requires 11.25cm
2
(1.8 ins. sq.) purpose-built permanent ventilation.
In the Republic of Ireland permanent ventilation must comply with the rules in force
CLEARANCE TO SHELVES
Minimum clearance to underside of a 150mm (6ins) combustible shelf from the top of the fire opening must be
140mm (5
1
/
2
ins). Add 12.7mm (
1
/
2
in) to this clearance for every 25mm (1in) increased depth of shelf.
CLEARANCE TO SIDE
Minimum clearance required to any combustible material to the side of the appliance must be 160mm (6
1
/
4
ins).