Charlton & Jenrick Opulus 16 User manual

Best of British fires, fireplaces & stoves
Installation & Operation Manual
Opulus 16 Electric Fire
Real Flame Technology
Please read the instructions carefully before installation
and keep, for futurereference.

1. Important Safety Information...................................................................
1
2.
Technical Specifications ......................................................................
3
3.
Parts And Hardware................................................................................
4
4.
Appliance Dimensions ............................................................................
5
5.
Installation Instructions.......................................................................
6
6. Operating Instructions .......................................................................... 11
6A. Manual Control Panel ................................................................... 12
6B. Remote Control......................................................................13
6C. APP Control ............................................................................. 17
7. Maintenance .................................................................................... 18
8. Service Parts list................................................................................... 19
9. Others.................................................................................................. 20
CONTENTS

1
 Read these instructions carefully before using the
appliance.
 For indoor use only. This appliance is not suitable for use
outside the house and only suitable for well insulated
spaces or occasional use.
 Do not use this appliance in the immediate surroundings of
a bath, a shower, or a swimming pool.
 Do not use this fire as a free-standing appliance. It must
always be fixed to the wall, fireplace mantel, floor etc.
 This fire must not be located immediately below or in front
of a socket-outlet.
 This appliance must be earthed.
 This appliance must not be supplied through an external
switching device, such as a timer, or connected to the circuit
that is regularly switched on and off by utility to avoid a
hazard due to the inadvertent resetting of the thermal cut
out.
 If the power cord is damaged, it must be repaired by the
manufacturer, its authorised service centre or professional
person to avoid ahazard.
 DO NOT COVER. Warning: to avoid overheating, do not
allow the appliance to be covered or let the air inlet/outlet
become obstructed. Please note the warning on the
appliance.
 To reduce the risk of fire, keep textiles, curtains, or any other
flammable material a minimum distance of 1 meter from the
air outlet.
 Keep the power cords away from hot surfaces and hot
conditions. Do not route the power lead in front of the
appliance.
 Do not use this fire in rooms that contains explosive gas (for
example petrol), or if you are using solvents, glue, aerosol
spray or in flammable paints, as these may catch fire.
1. IMPORTANT SAFETY INFORMATION

2
 This appliance is not intended for use by persons
(including children) with reduced physical, sensory, or
mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for
their safety.
 Cleaning and user maintenance shall not be carried out by
children without supervision.
 Some parts of this product may become very hot and cause
burns. Particular attention should be given where children
and vulnerable people are present.
 Do not use this appliance in small rooms when they are
occupied by a person or persons not capable of leaving the
room on their own, unless constant supervision isprovided.
 Children should be supervised to ensure that they do not
play with the appliance.
 Keep the power plug or isolation switch accessible after
installation for the purpose of isolation.
 For children of less than 3 years a suitable fireguard must
be fitted.
 Children aged from 3 years and less than 8 years shallonly
operate the appliance using the remote control provided
the appliance has been installed in its intended normal
operating position, they must be supervised and
instructed concerning its safe use and its hazards
explained. Children under 8 years shall not plug in, regulate
and clean the appliance or perform usermaintenance.
WARNING! Information below for authorized person or service
centre only:
A non- rewireable plug fitted with a 13A fuse is supplied.
Should the fuse or plug need replacing, and you are
competent to do so, it must be replaced with a 13A fuse or
plug being 13A BS1363A approved.

3
Model No.: Opulus 16
Supply Voltage: AC 220-240 V 50 Hz
Maximum power consumption: 1500W
Power for flame and fuel bed effect: 65 W
Power for mood light: 9 W
Heat Output:
Nominal heat output (Pnom): 1500 W Minimum
heat output (indicative) (Pmin): 750 W
Maximum continuous heat output (Pmax): 1500 W
Auxiliary Electricity Consumption: At
nominal heat output (elmax): 12.5 W At
minimum heat output (elmin): 12 W In
standby mode (elSB): 3 W
Type of Heat Output / Room Temperature Control
Single stage heat output and no room temperature control No
Two or more manual stages，no room temperature control No
With mechanic thermostat room temperature control No
With electronic room temperature control Yes
Electronic room temperature control plus day timer Yes
Electronic room temperature control plus week timer Yes
Other Control Options
Room temperature control, with presence detection No
Room temperature control, with open window detection Yes
With distance control option Yes
With adaptive start control Yes
With working time limitation No
With black bulb sensor No
Control PCB Remote Control Receiver Remote Control Transmitter
Hardware:
RF290I V1.2
Software:V0
Hardware: RCS19VA0.33
Frequency: ASK/OOK 433.92MHZ
Maximum transmit power: 10mW
Hardware:RF290L-V1.2
Software:V2.4.1
2. TECHNICAL SPECIFICATIONS

4
A.
B.
C.
Firebox (1pc)
ST5*25 Screw (4pcs)
Wall Plug (4pcs)
D.
E.
F.
Black Resin Chips (1set)
Logs (1set)
Vermiculite (1set)
3.1 Unpack the fire carefully and make sure that the appliance is intact
with no signs of damage caused by transport and no part has been
exposed to water. If in doubt, do not use the appliance and contact
your retailer.
3.2 Keep plastic wrapping away fromchildren.
3.3 Save the original packaging as this may be required in the event of
service complaint withproduct.
3.4 Ensure that all parts are removed from the packaging.
Crystal Media Large (1set)
Crystal Media Medium (1set)
Crystal Media Small (1set)
G. H. I.
3. PARTS AND HARDWARE

5
J.
Fuel Bed Plate(1pc)
K.
Power Cord EU (1pc)
L.
AAA Battery (2pcs)
M.
Remote (1pc)
N.
Instruction Manual (1pc)
0.
Quick Guide Manual (1pc)
Unit:mm
400
480
400
100
170
76
592
552
4. APPLIANCE DIMENSIONS

6
5.1 PREPARATION BEFORE INSTALLATION
TOOLS REQUIRED
A screwdriver, a spirit level and drill will be needed.
LOCATE THE APPLIANCE
Your new electric fireplace may be installed virtually anywhere in your home.
However, when choosing a location, ensure that the general instructions are
followed:
 For the best result, install out of direct sunlight, water or very damp air.
 The appliance should be connected to an earthed electrical outlet,
and it must be easily accessible to allow isolation and disconnection.
 If the appliance is fitted into or against a flue/chimney, the
flue/chimney must be blocked at its entrance (i.e., with Rockwool or
similar) to avoid the air flow creating a failure of the fan heater.
CONNECT POWER CORD
 When you unpack the appliance, you will notice that the power cord
has been secured with a retaining bracket. Also supplied is a power
cord with a EU plug packed as accessory. If need to replace the power
cord, please always MAKE SURE that it is fully pushed in and secured
with the retaining bracket before operating the appliance.
5. INSTALLATION INSTRUCTIONS

7
CONNECT MOOD LIGHTS CABLE
 The interface of the mood lights cable is positioned close to the power
cord. Please also check the operation of the mood lights after
connecting.
Note: Compatible mood lighting devices are available from Charlton & Jenrick
Ltd., Other brands may not be suitable and void the warranty.
5.2 INSTALLATION
Prepare the opening and drill four fixing holes for the keyhole slots of
the appliance as indicated below.
Unit: mm
85
400
565

8
 Insert the wall plugs (for masonry wall only). Screw four ST5*25
screws into the wall, leaving2mm projection.
 Push the firebox into the opening and lock it on to the screws.
5.3 FIT THE FASCIA AND FRET
Note: A fascia, trim or fret isn’t included with the appliance. Compatible
fascia’s trims and frets are available only from Charlton & Jenrick.
keyhole slots

9
 Put the magnets (packed with the fascia or trim) onto the rear of the
fascia or trim, two magnets on each side and attach the fascia or trim
to the appliance.
Note: If the appliance to be fitted with the Elite or Prestige Fascia, please
replace the fuel bed plate with the larger fuel plate marked “A” to do this
 Remove the metal side plates(2 screws each side) and then remove
the six screws securing the current fuel bed plate. Take out the
alternative one and fit it back using the screws previouslyremoved.
Note there are also 6 screws securing the LED’s to the plate. These
will also have to be remove and fixed to plate “A.”

10
5.4 FUEL BED ARRANGEMENT
There are two fuel bed arrangements for you to choose:
A. Decorative Log Set Arrangement
 Fit the LED strip into the log with slot and then connect the cable to
the fuel bed.
C
A
B
A B
C
Freely arrange other logs and when you are happy with the layout,
carefully scatter the glass embers around all the logs, ensuring that all
visible areas of the fuel bed, including underneath and behind the logs,
are covered. Finally, carefully scatter the vermiculate granules over the
glass embers ensuring good coverage.
The finished fuel bed should look like this when finished.
B. Crystal Media Arrangement
 Scatter the small crystal media onto the fuel bed, ensuring that all
visible areas are covered. Freely place the large and medium crystal
media on the fuel bed. Note: - for best effect with this fuel bed
arrangement ensure the log lights are turned off with the remote.

11
WARNING!
Do not operate the appliance if it is damaged or malfunctions. If you
suspect the appliance is damaged or malfunctions, call a qualified service
engineer to inspect the appliance, and replace any part of the electrical
system, if necessary, before reusing.
WARNING!
To reduce the risk of fire, keep textiles, curtains, or any other
flammable material a minimum distance of 1 meter from the air
outlet.
MAKE SURE the plug fits tight in the outlet. Faulty wall outlet connections
or loose plugs can cause the outlet to overheat.
Do not disconnect the power from the mains supply whilst the appliance
is running. Use the functions on the remote to turn the fire off and ensure
the mains switch is in the off position before disconnecting.
BUTTONS ON APPLIANCE
Each time a button is pressed on the appliance or on the remote control, an audible
beep is emitted. To turn off this feature, keep pressing button FLAME for 3 seconds
until you hear two beeps.
6. OPERATING INSTRUCTIONS

12
THE BOOT PROCESS FOR FLAME EFFECT
Switch on the appliance by MAIN SWITCH, then press “STAND-BY” button on the
appliance. The fuel bed starts to blink and the screen displays “WELCOME”. The
booting process will take about 30 seconds and the flame effect will be turned on.
If you turn off the flame effect using the STANDBY button, the flame effect will remain
dormant for 20 minutes, after that you can turn on the flame immediately. If it exceeds
20 minutes, the appliance needs to be rebooted again.
The appliance can be operated conveniently in 3 different ways: manually using
switches on appliance, via the remote-control handset or via the dedicated
iOS/Android App.
Note:
The manual buttons control only basic functions, not a full range of controls. Use in
conjunction with the remote handset or the APP to carry out all functions.
MAIN SWITCH
Press “I” to turn on the power to the appliance. Press“o” to turn off the power.
STAND-BY
Turn on the appliance with the last used settings without any heat. Place the
appliance into standby mode with all features turned off.
FLAME
Press repeatedly to cycle through 6 fire preset modes and 3 user defined presets if
programmed.
HEATER
Press repeatedly to cycle through low heat setting, high heat setting and no heat.
To prevent the appliance from becoming too hot, there is a 10s delay when turning on
the heater and a 10s delay when turning off the heater fan.
WIFI
Press to turn on/off Wi-Fi. An illuminated LED on the button indicates that the
Wi-Fi is turned on. Hold button for 3 seconds to enter device pairing mode.
6A. MANUAL CONTROL

13
NOTE:
The start-up time of the screen is 30 seconds, during this period, “WELCOME”
is displayed on the screen, the fuel bed starts to flash, and the appliance cannot
be operated. After that, the fuel bed stops flashing, the flame will be turned on,
and the appliance can be operated normally.
If the appliance is in standby mode for more than 20 minutes without any
operation, the appliance needs to be rebooted again.
TEMPERATURE SENSOR
CONVECTION
DISPLAY
MY FLAME
FLAME
FUEL BED/
GLOWING LOGS/SYNC
HEATING
POWER
CRACKLING SOUND
DOWN LIGHT/AMBIENT LIGHT
TIMER
6B. REMOTE CONTROL
Timer
Battery Power
40
27
Actual Room
Temperature
Heating Period
Temperature Set
0.5h
SET ROOM
ON

14
NOTE: The remote control handset must be left in the same room as the
appliance because it houses the thermostat that regulates heat output.
Also, when using the APP, the remote must also be in the same room and
have batteries fitted and working to ensure accurate temperature control.
Remote Control Set up.
The communication frequency between the appliance and remote has already been set
up. If you have difficulty with the remote communicating with the appliance, please
press and hold the STAND-BY button on the appliance until you hear two beeps,
release the button. Press the power button on the remote handset and you will hear
one beep. The remote is now connected with the appliance.
My Flame
Repeatedly press to select 6 My Flame modes (+3 user definable presets if
programmed).
There are 3 preset slots allocated for the user to save personalised. Simply
choose the flame and fuel bed colour and brightness level, and downlight.
Once you have selected your desired combination, press and hold the My
Flame button for 3 seconds until the LCD displays My Flame save to 7 Press
’ ‘ or ‘ ‘button to select a slot number between 7-9. Press and hold the My
Flame button for 3 seconds to confirm the preset.
Flame Effect
Press to enter the flame effect setting mode.
Press the ' ' and ' ' button to select 16 different flame effects and off
setting.
Press the ' ' and ' ' button to select 5 levels of brightness.
Fuel Bed/Glowing Log/Sync
Press once to until
shows on the screen to enter the fuel bed setting mode.
Press the ' ' and ' ' button to select 9 different fuel bed colours and OFF
setting.(the ninth is the color cyclemode).
Press the ' ' and ' ' button to select the 5 levels of brightness.
Press twice until shows on the screen to enter glowing log setting mode.
Press the ' ' and ' ' button to select 9 different fuel bed colours and OFF
setting.(the ninth is the color cycle mode).
Press the ' ' and ' ' button to select the 5 levels of brightness.
Press thrice until shows on the screen to enter Sync mode.
Press the ' ' and ' ' button to adjust the fuel bed effects and glowing logs
effects simultaneously

15
Press the ' ' and ' ' button to select the 5 levelsof brightness.
Down Light/Ambient Light
Note: If mood lights are not connected, please ensure the brightness is set to
zero.
Press once until shows on the screen to enter the down light setting mode.
Press the ' ' and ' ' button to select 2 different down light colours and OFF
setting.
Press the ' ' and ' ' button to select 5 levels of brightness.
Press twice until shows on the screen to enter the ambient light setting
mode.
Press the ' ' and ' ' button to select 14 different ambient light colours and
OFF setting.(the fourteenth is the colour cycle mode).
Press the ' ' and ' ' button to select 5 levels of brightness.
Crackling Sound
Press to open sound effect menu
Repeatedly press to turn on/off the sound effect.
Press' 'and ' 'button to adjust 5 levels of volume.
Heater Mode
Press to cycle through heat output options LOW-HIGH-OFF-AUTO.
Press the ' ' and ' ' button to adjust the temperature you want the room to reach
from 5℃ to 40℃.
To switch between ℃/℉, hold down the' ' or ' ' buttons for 3 seconds.
NOTE: It is normal for the fan heater to stop running for periods of time. This
happens because the room temperature is at or above the temperature set on
the remote control.
Timer Mode
NOTE: This setting is only for operating in normal mode. It allows the appliance
to go into standby after a set period of time.
Press to cycle through the settings from 0.5 hours to 10 hours, and then OFF.
Adaptive Start Control
Learning from the previous heating cycle enables the appliance to judge the
appropriate advance time to turn on the heater to ensure that the set
temperature is reached at the set time. For example, if your timer is set to start
at 18:00 and temperature is set to 23°C, the fire may for example come on at
17:30 to ensure the room is 23°C at 18:00.

16
Window Open Detection
When the transmitter detects a rapid drop in room temperature, it will be judged as a
window open, the warning icon will be displayed, and the heater will be turned off
automatically.
After the indoor temperature has risen or a manual override of the warning (by operating
remote control) has been done, the fire will return to normal working state.
Important Safety Information for Remote Controls
 To remove the batteries, open the back cover of the remote control to remove
the batteries and replace them with new one. Pay attention to the positive
and negative poles.
 Two AAA alkaline batteries are required for the remote control.
 Exhausted batteries are to be removed from the appliance and safely
disposed of.
 Non-rechargeable batteriesare not to be recharged.
 Different types of batteries or new and used batteries are not to be mixed.
 Batteries are to be inserted with the correct polarity.
 If the appliance is to be stored unused for a long period, the batteriesshould
be removed.
 The supply terminals are notto be short-circuited.
Resetting the Thermal Cut Out
The appliance is fitted with an Electronic Safety Control (E.S.). This is a safety device,
which switches off the fire if, for any reason, the appliance overheats,
e.g. when covered. If the heater stops operating while the flame effect continues
working normally, this indicates that the E.S. Control is in operation. The E.S.
Control can only be re-set after the appliance has cooled down, and the
appliance has been reset. Re-setting of the E.S. Control proceeds is as follows:
1. Switch off the appliance (Manual switch) and leave it off for approximately
10-15 minutes.
2. Remove any obstruction to the fan heater outlet or fan blades etc. Make sure
that the power supply is disconnected with the plug socket outlet while doing
this.
3. Switch on the appliance and the E.S. Control will be re-set.
4. Ensure that the appliance is functioning correctly. If the E.S. Control operates
again,the appliance should be checked by a competent electrician.

17
Visit your APP store for IOS or Android to download the C&JsmartFIRE APP. Or
use the QR code below. Follow your devices onscreen instructions to create an
account. Once installed, follow the procedure below to pair the device with your
appliance.
1. Start the APP and click “Add Device” on screen. Click “C&JsmartFIRE”, then
select Wi-Fi network and enter the password. Note, your device must also be
connected to the same home network what you wish to connect the appliance
to.
2. Ensure the appliance is powered on,then press and hold the Wi-Fi button on
the appliance until you hear 3 beeps at EZ mode. At the same time, the Wi-Fi
indicator and the fuel bed will blink.
3. Follow the instructions on APP to choose the EZ mode and confirm the
indicator is flashing. Click Next and start to add the device.
If failed at EZ mode, try AP mode. Please press the Wi-Fi button, you will hear 3 beeps,
then keep pressing until you hear another 5 beeps to enter AP mode. and then Follow
the instructions on APP to choose the AP mode and confirm the indicator is flashing.
Click “Go to Connect” and choose a Wi-Fi called “SmartLife-XXX” and start to add the
device.
We have created a very detailed APP Operation Instruction and videos to guide you
through the process how to load down the APP, Create an account, Pair your appliance
to your smart phone and operate the appliance. Scan the QR code on the next page or
the one on the back of the remote to be taken to the operation instruction or the videos.
APP Download APP Operation Instruction and Videos
6C. APP Control