Charlton & Jenrick Polaris 840 User manual

LED Electric Fire
Model: Polaris 840/1000/1600
INSTALLATION AND OPERATION INSTRUCTIONS
Please read the instrucons carefully before installaon or
use and keep for future reference

CONTENTS
1. Important Safety Informaon ······································································ 1
2. Technical Specificaons ··············································································· 3
3. Parts and Hardware ····················································································· 4
4. Appliance Dimensions ·················································································· 6
5. Installaon Instrucons ··············································································· 6
6. Operang Instrucons ··············································································· 16
6a. Manual Control Panel ············································································· 17
6b. Remote Controls ···················································································· 18
7. Maintenance ······························································································ 24
8. Others ········································································································ 25
9. Service Parts List ························································································ 26
10. Warranty ·································································································· 29

1
1.1 Read all of the instrucons carefully before using the appli-
ance.
1.2 For indoor use only. This appliance is not suitable for use out-
side the house and only suitable for well insulated spaces or occa-
sional use.
1.3 Do not use this appliance in the immediate surroundings of a
bath, a shower or a swimming pool.
1.4 Do not use this fire as a free-standing appliance. It must al-
ways be fixed to the wall, fireplace mantel, floor etc.
1.5 This fire must not be located immediately below a socket-
outlet.
1.6 This appliance must be earthed.
1.7 This appliance must not be supplied through an external
switching device, such as a mer, or connected to the circuit that
is regularly switched on and off by ulity in order to avoid a hazard
due to the inadvertent reseng of the thermal cut out.
1.8 If the power cord is damaged, it must be repaired by the man-
ufacturer, its authorized service center or professional person.
1.9 Warning: in order to avoid overheang, do not allow the ap-
pliance to be covered or let the air inlet/outlet become obstruct-
ed. Please note the warning on the appliance.
1.10 To reduce the risk of fire, keep texles, curtains, or any other
flammable material a minimum distance of 1 meter from the air
outlet.
1. IMPORTANT SAFETY INFORMATION

2
1.11 Keep the power cord away from hot surfaces and hot condi-
ons. Do not route the power lead in front of the appliance.
1.12 Do not use this fire in rooms that have explosive gas in them
(for example petrol), or if you are using solvents, glue, aerosol
spray or in flammable paints, as these may catch fire.
1.13 This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental capa-
bilies or lack of experience and knowledge if they have been giv-
en supervision or instrucon concerning use of the appliance in a
safe way and understand the hazards involved.
1.14 Children and vulnerable people must be supervised at all
mes when using this appliance, as some parts can become very
hot and cause burns. A suitable fireguard must be fied for this
purpose.
1.15 Do not use this appliance in small rooms when they are occu-
pied by persons not capable of leaving the room on their own, un-
less constant supervision is provided.
1.16 Cleaning and user maintenance shall not be made by children
without supervision.
1.17 Keep the power plug accessible aer installaon.

3
Model No.: Polaris 840/Polaris 1000/Polaris 1600
Supply Voltage: AC 230-240V 50Hz
Maximum power consumpon: 1800-2000W
Power for flame effect:
Power for mood light:
Heat Output:
Nominal heat output (Pnom): 2000W
Minimum heat output(indicave) (Pmin): 1000W
Maximum connuous heat output (Pmax): 2000W
Auxiliary Electricity Consumpon:
At nominal heat output (elmax): 12.5W
At minimum heat output (elmin): 12W
In standby mode (elSB): 0. 8W
Type of heat output/room temperature control
2. TECHNICAL SPECIFICATIONS
Model No. Polaris 840 Polaris 1000 Polaris 1600
Power 26.8W 27.5W 45.5W
Model No. Polaris 840 Polaris 1000 Polaris 1600
Max Power 25W 24W 17W
Single stage heat output and no room temperature control No
Two or more manual stages, no room temperature control No
With mechanic thermostat room temperature control No
With electronic room temperature control Yes
Electronic room temperature control plus day mer Yes
Electronic room temperature control plus week mer Yes

4
Other Control Opons
3.1 Unpacking the fire carefully, make sure that the appliance is intact with no signs of
damage caused by transport and no part has been exposed to water. If in doubt, do not
use the appliance and contact an authorized service center.
3.2 Keep plasc wrapping away from children.
3.3 Save the original packaging as this may be required in the event of service com-
plaint with product.
3.4 Check that all parts are removed from the packing.
Room temperature control, with presence detecon No
Room temperature control, with open window detecon Yes
With distance control opon No
With adapve start control Yes
With working me limitaon No
With black bulb sensor No
3. PARTS AND HARDWARE
A B C
ST 4* 8 Dome head Screws
(5 pcs)
Brackets
(2 pcs)
ST 4*40 C/S Head Screw
(4 pcs)

5
Power Cord Retenon Clip
(1 pc)
Masonry Wall Plugs
(Polaris 840, 1000: 14 pcs;
Polaris 1600: 18 pcs)
ST 5*40 Screws
(Polaris 840, 1000:14 pcs;
Polaris 1600: 18 pcs)
Edging Strips
(2 Sets)
Power Cord
(1 pc)
Logs
(1 set)
Black Glasses Embers
(1 set)
Vermiculate
(1 set)
Remote
(1 pc)
M N
AAA Baery
(2 pcs)
Instrucon Manual
(1 pc)
Simplified Instrucon
(1 pc)
D E F
G H I
J K L
O

6
Unit: mm
4. APPLIANCE DIMENSIONS
Model No. A B C D E F G H I
Polaris 840 872 840 739 506 110 325 220 315 15
Polaris 1000 1032 1000 633 400 110 325 220 315 15
Polaris 1600 1632 1600 633 400 110 325 220 315 15
5. APPLIANCE DIMENSIONS
Tools Required
A screwdriver a spirit level and drill will be needed.
Locang the Appliance
Your new electric fireplace may be installed virtually anywhere in your home. However,
when choosing a locaon ensures that the general instrucons are followed:

7
5.1 For best results, install out of direct sunlight.
5.2 If installing in an exisng fireplace and chimney always block the chimney with fiber-
glass insulaon or similar, to prevent it sucking air away through the appliance. Failure
to do this may cause poor performance and loss of heat or make the appliance cut out.
5.3 The appliance should be connected to an earthed electrical outlet and it must be
easily accessible to allow disconnecon.
The wires in the mains cable of this appliance are colored in accordance with the follow-
ing code: Blue = Neutral. Brown = Live. Green/yellow = earth.
PREPARATION BEFORE INSTALLATION
The appliance can be installed in 3 different arrangements, the intended arrangement
should be considered before starng the installaon. They are as follows:
●
Single front aspect (This is where the appliance is installed so that only the front win-
dow is visible)
●
Duel aspect (this is where the appliance is installed so that the front and one of the
side windows are visible)
●
Triple aspect (this is where the appliance is installed so that the front and both side
windows are visible)
5.4 When you unpack the appliance, you will noce that the side plates have been fixed
on the appliance. Remove them if you want the appliance to be duel or triple aspect.
And then take out the edging strips and fix them to any side where the side panel has
been removed, which makes it easier to create a finishing edge for plasterboard or clad-
ding.

8
Take out the edging strips and install them as shown below.
Fix the edging strips with eight ST4*8 screws which are already on the appliance.
5.5 The main electric connecon to the rear of the appliance is via a kele plug. It is very
important that the plug is fully located in the socket and the plasc retenon clip pro-
vided is fied securely by the screws provided. We further recommend that the power
is turned on and the appliance is operated to check funcon and prove the power con-
necon is sound.

9
5.6 If you intend to use mood lights, then you need to prepare the appliance before fix-
ing into the feature. Prepare as follows: (Note: Mood lights are an oponal extra.)
5.6a Remove the two ST4×6 screws and the metal plate on the right lower side. Pull out
the cable inside, make the connecons with the components, in accordance to the mood
light instrucons
5.6b Refit plate with two ST4×8 screws and connect the mood light strip, various lengths
available (max length 6 meters).

10
Note: Compable mood lights are available from Charlton & Jenrick Ltd., and other
makes may not be suitable and will void warranty.
5.6c when mood lights are fied, they should be checked for operaon before the ac-
cess is closed off by the installaon.
5.7 Installaon
The following is only given as a general guide because it can be installed in so many
ways. Provided you ensure air can freely enter the top and boom. Ensure electric con-
necons are safely made in accordance to the codes. A multude of materials may be
used from the framework and cladding.
All service work can be carried out via the front of the appliance, so no special access is
required.
5.7a Installaon into a framework
5.7a1 Prepare the framework as picture:

11
Unit: mm
NOTE：Consideraon must be given to ensure that air can enter the vents on the un-
derside of the appliance and the top of the appliance.
The appliance is fied with feet to support the appliance. Please don’t block under-
side between the feet.
Model No. Polaris 840 Polaris 1000 Polaris 1600
W 850 1010 1610
H 749 643 643

12
5.7a2 Push the appliance into the framework and fold out the brackets on the top and
lower edge of this appliance to secure it to the framework by ST 4*40 Rat-tail Screws.
5.7a3 Cover the framework by panels or plaster board, it can be used directly against
the sides and front of the appliance.

13
5.7b Installaon of hanging on the wall
Unit: mm
5.7b1 Remove the top venlaon cover and bend the edges as shown below. Then,
move forward 10mm on the basis of the original installaon posion and fix the top
venlaon cover
Model No. Polaris 840 Polaris 1000 Polaris 1600
M 406 559 1060
N 661 554 554

14
5.7b2 Measure from the lowest point of the appliance to the top edge of the wall brack-
et. Note: - the wall bracket is currently fixed to the rear of the appliance.
5.7b3 Remove the wall bracket from the rear of the appliance.
5.7b4 Add the height you require the base of the appliance to be from the floor to the
earlier measurement.
5.7b5 Use this new measurement to mark the wall up from the floor surface.
5.7b6 Offer the top edge of the wall bracket to this mark and ensure it is horizontal us-
ing a spirit level.
5.7b7 Carefully mark through the holes in the wall bracket.
5.7b8 Use the marks to drill holes in was to fix wall bracket
5.7b9 Carefully hang the appliance on the wall bracket
5.7b10 Check the appliance front face is vercal (parallel to the wall)
5.7b11 if it not pull the lower edge from the wall unl vercal and note the distance
from the rear to the wall at the base of appliance.
5.7b12 Remove the appliance from the wall bracket and place upside down on the floor
5.7b13 Fix the 2 pcs of the lower wall spacers with the screws provided, selecng to
hole that is closest spacing off the engine the dimension determined earlier
5.7b14 Carefully hang the appliance again on the wall bracket, check it is now vercal.
5.7b15 If you are sasfied that the appliance is vercal then mark through bracket for
wall fixings
5.7b16 Complete wall fixing by securing with ST5*40 screws.
5.8 Laying the fuel bed
5.8a Remove the front glass panels by removing the thumbscrews and lower fixing
brackets and then remove the front glass by pulling forward and liing out of posion.

15
5.8b Aer removing the glass front panel, turn on the flame effect of appliance and you
will see some groups of red lights on the boom of back screen.
5.8c These are reflecons of LED lights under the front edge of the fuel bed area. Place
the black glass ember components provided ghtly against the front edge where can
block the refecon of the lights on the back screen.
5.8d When you are sasfied that very lile reflecon of these LED’s can be seen on the
back screen, randomly place the remaining black glass ember components over the fuel
bed area.
5.8e Now open the bag of vermiculite and sprinkle it between the black glass embers to
cover the remaining visible secons of the fuel bed area.

16
5.8f Finally, take your me to posion the logs and bark pieces provided over the em-
bers and create the arrangement to your own taste (all the logs will fit onto the appli-
ance, but if you wish you can leave some off).
5.8g Sasfy yourself that you are happy with the arrangement before you replace the
front glass panel.
5.8h The installaon should now be completed
WARNING! Do not operate the appliance if it is damaged or has malfunconed. If you
suspect the appliance is damaged or has malfunconed call a qualified service engi-
neer to inspect the appliance, and replace any part of the electrical system if neces-
sary, before reuse.
WARNING! To reduce the risk of fire, keep texles, curtains, or any other flammable
material a minimum distance of 1 meter from the air outlet.
MAKE SURE the plug fits ght in the outlet. Faulty wall outlet connecons or loose plugs
can cause the outlet to overheat.
Do not disconnect the power at the mains supply while the appliance is running. Use
the funcons on the remote to turn the fire off and ensure the mains switch has been
moved to the off posion before disconnecng.
PREPARATION BEFORE USE
6.1 The appliance can be operated by both remote control and the manual controls on
the appliance.
NOTE: To use both remote and manual funcons the manual on/off switch must be in
‘ON’ posion. In order to prevent the product becoming too hot, there is 10s delay
when turning on the heater and a 10s delay when turning off the heater fan.
Baeries
Ensure that the handset baeries are new and inserted correctly.
Main Power Switch
6.2 The mains power switch is located on the control panel located on the upper side
of the heater box.
6.3 Switch ON (—) before operang either the remote or manual controls.
6.4 A long beep is heard to indicate the fire is ready for use.
6. OPERATING INSTRUCTIONS

17
NOTE: The manual buon controls basic funcons, not a full range of controls. Use the
remote hand set to carry out all funcons.
6a.1 The manual buons are located at the upper of the appliance.
6a.2
Press “LIGHTS ON/OFF” to turn on or turn off both the flame and mood
light at the same me.
6a.3 Press “FLAME” buon to select the color of flame (3 kinds) or return to the OFF
posion.
6a.4 Press “FUEL BED ” buon to select the color of fuel bed (13 kinds) or return to the
OFF posion.
6a.5 Press “SPEED ” buon to select the speed of flame (5 kinds).
NOTE: The controls on appliance will lose the memory for all funcon sengs when
the switch is set to the Off Posion.
When the remote runs out of power or when you change the baeries, only the flame
funcon will lose memory and will not affect the mer sengs, however, the clock
may need adjusng.
6a. MANUAL CONTROL PANEL