Charlton & Jenrick Valor GE3 User manual

Electric Fireplace Insert
INSTRUCTION MANUAL
MODEL GE3
WARNING Read and understand this entire owner’s
manual, including all safety information,
before plugging in or using this product.
Failure to do so could result in fire, electric
shock, or serious personal injury.
CAUTION Keep this owner’s manual for future
reference. If you sell or give this product
away, make sure this manual accompanies
this product.
manufactured by

2
CONTENT
IMPORTANT SAFETY INFORMATION............................................3
TECHNICAL SPECIFICATIONS.........................................................7
PARTS AND HARDWARE ................................................................8
APPLIANCE DIMENSIONS ..............................................................9
ACCESSORIES.................................................................................10
LOG SETS.............................................................................................10
TRIMS, FRONTS & BACKING PLATES ...............................................11
INSTALLATION INSTRUCTIONS...................................................12
PREPARATION BEFORE INSTALLATION ..........................................12
Installing into an Existing Fireplace .....................................................12
Installing into a Built-in Cavity ..............................................................14
Connect the Power Supply ....................................................................15
Prepare the Appliance............................................................................16
INSTALLATION ...................................................................................18
Fuel Bed ....................................................................................................18
Front ..........................................................................................................18
OPERATING INSTRUCTIONS........................................................19
MANUAL CONTROL...........................................................................20
REMOTE CONTROL............................................................................21
APP CONTROL ................................................................................... 25
MAINTENANCE..............................................................................26
SERVICE PARTS LIST & WIRING DIAGRAM.................................27

3
IMPORTANT SAFETY INFORMATION
• Read all instructions before using this heater!
• This heater is hot when in use. To avoid burns, DO NOT let
bare skin touch hot surfaces. If provided, use handles when
moving this heater. Keep combustible materials, such as
furniture, pillows, bedding, papers, clothes, and curtains at
least 39 inches (1 m) front the front of the heater and keep
them away from the sides and rear.
• Extreme caution is necessary when any heater is used by
or near children or invalids and whenever the heater is left
operating and unattended.
• DO NOT operate any heater with a damaged cord or plug or
after the heater malfunctions, has been dropped or damaged
in any manner. Disconnect power at service panel and have
heater inspected by a reputable electrician before reusing.
• INDOOR use only! NEVER use this heater outdoors! Doing so
may result in electric shock!
• To disconnect heater, turn controls to o, and turn o power
to heater circuit at main disconnect panel.
• DO NOT run power cord under carpeting. DO NOT cover
power cord with throw rugs, runners, or similar coverings. DO
NOT route power cord under furniture or appliances. Arrange
power cord away from trac area, and where it will not be
tripped over.
• DO NOT insert or allow foreign objects to enter any ventilation
or exhaust opening, as this may cause electric shock or re, or
damage the heater.
• To prevent a possible re, DO NOT block air intakes or exhaust
in any manner.
• A heater has hot and arcing or sparking parts inside. DO NOT
use it in areas where gasoline, paint, or ammable liquids are
used or stored.

4
• Use this heater only as described in this manual. Any other
use not recommended by the manufacturer may cause re,
electric shock, or injury to persons.
• This appliance MUST be grounded.
• ALWAYS plug heaters directly into a wall outlet/receptacle.
NEVER use with an extension cord or relocatable power tap
(outlet/power strip).
• NEVER use this heater in bathrooms, laundry rooms, or any
other location where the heater could fall into a bathtub or
pool, become damp, or come in contact with water.
• AVOID FIRE! Regularly inspect all air vents to make sure they
are free from dust, lint, or other blockage. Unplug the unit and
clean with a vacuum ONLY. DO NOT rinse or get wet.
• NEVER hang this unit on a wall directly below an electrical
outlet.
• WARNING: DO NOT DEPEND ON THE ON/OFF SWITCH
THE SOLE MEANS OF DISCONNECTING POWER WHEN
SERVICING OR MOVING THE HEATER. ALWAYS UNPLUG
THE POWER CORD.
• WARNING:REDUCETHERISK OF FIRE ORELECTRIC SHOCK—
DO NOT USE THIS HEATER WITH ANY SOLID STATE SPEED
CONTROL DEVICES.
• For residential use only! NOT for commercial use! Any
commercial or public use of this heater voids all warranties,
and could cause injury.
• This product is not intended to be a primary heat source. It is
for supplemental heat only.
• Risk of electric shock! DO NOT OPEN! No user-serviceable
parts inside!
• NEVER modify this heater. Doing so could result in personal
injury or property damage. Modication of this replace
completely voids all warranties.
• ALWAYS turn this heater o before unplugging it from the
outlet.

5
• ALWAYS disconnect this unit from the power supply before
performing any assembly or cleaning, or before relocating the
electric replace.
• NEVER leave this heater unattended. ALWAYS unplug this
heater when not in use.
• ALWAYS store this heater in a dry location. NEVER use the
replace if it has become wet.
• ONLY use this heater on a 120V AC 15-Amp or 240V AC
15-Amp circuit. NEVER overload the circuit. If this heater trips
the circuit breaker, unplug all other appliances on the same
circuit before the next use. Avoid plugging other appliances
into the same circuit as this heater.
• NEVER plug this heater into an outlet that is old, cracked, or
has any loose wires or connections. Plugging this heater into
a faulty outlet could result in electric arcing within the outlet
that could cause the outlet to overheat or catch re.
• ALWAYS check your heater cord and plug connections with
each use!
• MAKE SURE the plug ts tight in the outlet! Faulty wall outlet
connections or loose plugs can cause the outlet to overheat.
• Heaters draw more current than small appliances. Overheating
may occur even if it has not occurred with the use of other
appliances.
• During use check frequently to see if the plug outlet or
faceplate is HOT! If the outlet or faceplate is HOT, discontinue
use immediately and have a qualied electrician inspect and/
or replace the faulty outlets.
SAVE THESE INSTRUCTIONS!

6
APPLIANCE CERTIFICATIONS
This device has been tested in accordance with the CSA Standards for fixed
and location-dedicated electric room heaters in the United States and Canada.
The appliance must be electrically wired and grounded in
accordance with local codes or, in the absence of local codes,
with the latest edition of the National Electrical Code ANSI/
NFPA/ 70 in the United States or the Canadian Electrical
Code CSA C22.1 in Canada.
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference
that may cause undesired operation.
FCC WARNING:
Any Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates uses and can radiate
radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
The device has been evaluated to meet general RF exposure requirement.
The device can be used in portable exposure condition without restriction.

7
TECHNICAL SPECIFICATIONS
Model No.: GE3
Supply Voltage: AC 120V 60Hz / AC 240V
Maximum power consumption: 1400W / 2800W
Power for flame and fuel bed effect: 16.7 W
To change voltage from 120V to 240V, access switch inside fireplace, behind
the front glass window—see Prepare the appliance section in this manual.
Rating Plate
The rating plate is located at the rear of the left hand side panel.
ELECTRIC FIREPLACE
MODEL: GE3
VOLTAGE: 120 V/240 V AC
FREQUENCY: 60 Hz
WATTS: 1400 W/2800 W
SERIAL No.:
Dist. by Miles Industries Ltd
Mfg. by Charlton & Jenrick Ltd
FCC ID: 2A2IZ-GE3
IC: 27451-GE3
CAN ICES-3(B)/NBM-3(B)
Made in China
CUS
602971
120V / 240V
switch

8
Firebox Small magnetic handle (1 pc) Suction handle (orange) (1 pc)
Black Ember Glass (1 set) Vermiculite (1 set) Remote Control (1 pc)
AAA (R03) Battery (2 pcs) Instructions (1pc)
PARTS AND HARDWARE
1. Unpack the fireplace carefully and make sure that the appliance is intact
with no signs of damage caused by transport and no part has been
exposed to water. If in doubt, do not use the appliance and contact
your retailer.
2. Keep plastic wrapping away from children.
3. Save the original packaging as this may be required in the event of
service complaint with product.
4. Check that all parts are removed from the packing.

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APPLIANCE DIMENSIONS
Levelling bolts:
3/16 [5]
Vents
1/4 [6]
20 [507]
21-11/16 [550]
11-7/16 [290]
Vents
1/4 [6]
27 [685]
6’ (72”) Electrical cord
with 3-prong grounded plug
inch [mm]
Clearances from combustibles
Top: 0
Bottom: 0
Sides: 0
Rear: 0
Front: Minimum 39” [1 m]
NOTE: Appliance equipped
with levelling bolts for
installation on uneven
surface.

10
ACCESSORIES
LOG SETS
This appliance is supplied with black glass embers and vermiculite. In addition,
three optional log sets are offered to complement the embers/vermiculite:
• GE3DWK—Driftwood Log Kit
• GE3BLK—Birch Log Kit
• GE3SWK—Splitwood Log Kit

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GE3CFV + GE3SK1
GE3CFV + GE3BPB1
TRIMS, FRONTS & BACKING PLATES
Optional backing plates and fronts are offered separately to help finish the
appliance contour, either when installed in the chimney or framed into the
wall. Follow the instructions supplied with each backing plate/front.
• GE3CFV—Clearview Front. Requires either GE3SK1 or GE3BPB1.
• GE3SK1—Trim Kit 1. Extends minimal coverage on three sides of the
fireplace.
• GE3BPB1—Three-sided backing plate. Offers more coverage, 35.5” wide
on three sides of the fireplace.

12
INSTALLATION INSTRUCTIONS
PREPARATION BEFORE INSTALLATION
Tools
A screwdriver, a spirit level and drill will be needed.
Appliance Location
Your new electric fireplace may be installed either in an existing fireplace
cavity or framed into the wall. However, when choosing a location, ensure
that the general instructions are followed:
• For best result, install out of direct sunlight, water or very damp air.
• The appliance should be connected to an earthed electrical outlet and it
must be easily accessible to allow disconnection.
The following is only given as a general guide because it can be installed in
different ways.
This appliance is intended to be installed either in an existing fireplace cavity
or into a built-in cavity.
Provided you ensure electric connections are safely made in accordance with
the codes, various materials can be used for the framework and cladding.
Ensure the framing and wall finish are self-supporting and do not rely on the
appliance to support framing or wall finish. Consideration should be made
to soften the internal surface of any cladding to minimize that amplification
of noise.
Installing into an Existing Fireplace
When the appliance is to be fitted into or against an open flue or chimney, it
is important that the flue/chimney is blocked, for example with ‘Rockwool’ to
avoid a negative air pull that may oppose the heater fan.
In addition, the chimney should be cleaned, including the cavity, ash dump
to avoid dust/ashes entering into the appliance or being circulated into the
room.

13
Clean and Insulate Existing Fireplace Cavity
A few points must be considered before inserting the GE3 into an existing
fireplace cavity including minimum cavity dimensions shown below.
• Clean Fireplace and Chimney. Have the chimney swept and the fireplace
cavity including ash dumps and clean-outs cleaned before installing the
GE3 fireplace. Any creosote or soot residue remaining in the fireplace
cavity chimney or clean-out may cause odors or stains once the GE3 insert
is installed. Consult with chimney sweep for information on how best to
clean.
• Existing Dampers. Close off the dampers and clean-outs.
• Ash Retaining Curbs. Some fireplace (particularly factory-built) have
a raised curb at the front edge to retain ashes. Check the dimensions
carefully to ensure the GE3 will fit behind any raised curb (some curbs
may be removed separately from the refractory base).
Front: 27-1/4” [692 mm]
Rear: 21-1/2” [545 mm]
Depth:
11-11/16” [296 mm]
Minimum Dimensions
20-11/16” [524 mm]

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Min. 27-1/4 [691]
Min.
11-1/2
[290]
Min.
20-1/4 [510]
Installing into a Built-in Cavity
• Prepare the framing. As a general guide only, see picture below.
NOTE: Ensure a firm flat positioning of the appliance and secure fixing
to avoid vibration and movement of the appliance after finishing.
• Wall finish. Hard surfaces can amplify sound. Consider adding some
underlay or similar to the inside surface of the wall finish.
inches [mm]

15
Connect the Power Supply
The power connection can be made with the 6 feet Mains Cable provided or
alternatively it can be hard wired by unscrewing and removing the Access
Plate, the Mains Cable and retention grommet. The access plate can be
repositioned so that the 22mm hole sits over the cutout in back of appliance.
The 22mm hole can be used for hard wiring access with a strain relief clamp.
WARNING! All electrical installation must be performed by a qualified
electrician and must be electrically wired and grounded in accordance
with local codes or, in the absence of local codes, with the National
Electrical Code, ANSI/NFPA 0 or the Canadian Electrical Code, CSA C22.1.
Hard Wiring
NOTE: A strain relief is required where
the incoming wires pass through the
metal plate.
120V 240V
N
L1
G
N
L2
G
L1
1
2
Turn 180°
R emove

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Prepare the Appliance
Removing the front glass panel
1. Stick the small magnetic handle to the bottom of one of the appliance’s
side panel. The side panels are held in place by magnets.
2. Pull the panel towards the center of the appliance then grab the panel
and remove it. Alternately, you can pull out the side panels by inserting
you finger in the cutout at the top of each panel.
3. Repeat with the other side panel.
4. On the bottom horizontal panel in front of the glass, remove one screw
at each end. Lift the panel out.

17
5. Using the suction cup (orange) provided to support the middle of the
glass panel and lift the panel upwards and pull it forwards as its lower
edge. Carefully lift glass away as shown below.
6. Very carefully pull the glass bottom first and
then slide down top to disengage it from the
top strip. Set aside in a secure location to avoid
damaging it.

18
INSTALLATION
Slide the fireplace into the cavity of the existing prepared fireplace or into the
built-in framing.
Plug in the fireplace or hard-wire it. See details under Connect Power Supply
in this manual.
Check that the power functions. See Operating Instructions section for details.
Fuel Bed
Once the appliance is in final place, install the fuel bed. It helps to turn the
fireplace’s lights on when placing the logs to highlight their details. See
Operations Instructions for all the details.
Log Sets
See Accessories section of this manual for optional log sets.
If you have purchased a log set, unpack the logs carefully, then place them
according to the instructions provided with the set.
Glass Embers and Vermiculite
Glass embers and vermiculite are provided with the fireplace.
Lay the Glass Embers evenly around the logs to cover the bottom of the bed.
Sprinkle the Vermiculite ino the gaps between the Glass Embers.
Reinstall the Glass
In reverse order, reinstall the glass on the fireplace, being very careful when
manipulating it.
1. Slide the glass pane behind the top black strip then push the bottom in
place.
2. Reinstall the bottom horizontal panel securing it with two screws.
3. Reinstall the side magnetic panels, placing the top first, then the bottom.
Front
See Accessories section in this manual for Trims/Front Dimensions in this
manual.
Install the choosen trim and front according to the installation instructions
provided with each kit.

19
OPERATING INSTRUCTIONS
BEFORE OPERATION:
WARNING!
Do not operate the appliance if it is damaged or
malfunctions. If you suspect the appliance is damaged or
malfunctions, call a qualified service engineer to inspect
the appliance, and replace any part of the electrical
system if necessary before reusing.
WARNING!
To reduce the risk of fire, keep textiles, curtains, and
any other flammable material a minimum distance of 39
inches (1 meter) from the air outlet.
MAKE SURE the plug fits tight in the outlet. Faulty wall outlet connections
or loose plugs can cause the outlet to overheat.
Do not disconnect the power at the mains supply whilst the appliance is
running. Use the functions on the remote to turn the fire off and ensure the
mains switch has been moved to the off position before disconnecting.
The appliance can be operated conveniently in 3 different ways: manually,
via the remote control handset or via the dedicated iOS/Android app.

20
MANUAL CONTROL
MANUAL SWITCH
Press “I” to turn on the appliance; press “O” to turn it off.
STAND-BY
Press to turn on the appliance with the last used settings without any heat.
Places the appliance into standby mode with all features turned off.
FLAME
Press repeatedly to cycle through 6 fire preset modes and 3 user defined
presets if programmed.
HEATER
Press to cycle through the heat output options. ON-OFF-AUTO.
WIFI
Press to turn WiFi on or off. An illuminated LED on the button indicates that
WiFi is turned on. Hold button for 3 seconds to enter device pairing mode.
Each time a button is pressed on the appliance or on the remote control, an
audible beep is emitted. To turn off this feature, keep pressing the button
FLAME for 3 seconds until you hear two beeps.