Cisco TelePresence MXP Series Service manual

Software version F9
May 2011 Cisco TelePresence MXP Series
Administrator guide
1
Cisco TelePresence MXP Series Administrator guide
D14791.01 MXP Series Administrator Guide F90, August 2011.
Copyright © 2010-2011 Cisco Systems, Inc. All rights reserved. www.cisco.com
Contents
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Introduction
The menu structure
The settings library
Getting started
Appendices

Chapter 0 Table of
Contents - Hidden
text anchor
The top menu bar and the entries in the
Table of Contents are all hyperlinks, just
click on them to go to the topic.
We recommend you visit the Cisco web
site regularly for an updated version of
this guide. Go to: http://www.cisco.com/
go/telepresence/docs
What’s in
this guide?
Table of contents
Introduction
What’s new in version F9? .......................................................... 5
Getting started
Remote control TRC3 ................................................................. 7
Remote control TRC4.................................................................. 8
The Installation Wizard................................................................ 9
Verify your settings ................................................................... 12
View the default system settings.............................................. 13
Installation Proles .................................................................... 14
The Control Panel menu structure
About the Control Panel......................................................... 16
Password Protection............................................................ 16
Remote control shortcut keys.............................................. 16
Menu structure for 6000 MXP .................................................. 17
The Control Panel overview for Codec 6000 MXP................ 18
Menu structure for 3000 MXP .................................................. 19
The Control Panel overview for Codec 3000 MXP................ 20
Menu structure for 1700 MXP................................................... 21
The Control Panel overview for 1700 MXP ............................ 22
Menu structure for 1000 MXP .................................................. 23
The Control Panel overview for 1000 MXP............................ 24
Menu structure for Edge MXP................................................... 25
The Control Panel overview for Edge 75/95 MXP ................. 26
The Control Panel settings library
Table of contents....................................................................... 28
The Control Panel descriptions................................................. 32
Appendices
Password Protection of the Control Panel................................ 94
Using Access Codes for call control......................................... 95
About Sub-address .................................................................. 96
About Extension Address ......................................................... 96
About MCU Password............................................................... 96
PC presentations ...................................................................... 97
Using PC Presenter................................................................ 97
Using PC SoftPresenter and VNC.......................................... 98
Dual Video Stream (DuoVideoTF/H.239/BFCP) ....................... 99
Wireless Network Adapters .................................................... 100
Services for Multipoint Calls ................................................... 101
Intelligent Video Management (IVM)....................................... 102
Dialing in From Outside the Enterprise ................................... 103
Connecting the System .......................................................... 104
Connecting to ISDN using NT1 Network Adapter ................ 104
Connecting to PRI/T1 ........................................................... 105
Connecting to Switched 56k Network ................................. 106
Setting up Bonded ISDN Calls ................................................ 107
Using the le system............................................................... 108
Apply your own logo ............................................................... 109
Interfaces and sockets.............................................................110
Codec 3000 MXP/3000 MXP Net Interfaces and sockets ...110
Codec 6000 MXP interfaces and sockets ............................111
1700 MXP interfaces and sockets ........................................112
1000 MXP interfaces and sockets ........................................116
Edge 95/75 MXP interfaces and sockets..............................118
Cable specications................................................................ 122
The Digital Visual Interface (DVI).......................................... 122
The VGA to DVI Cable .......................................................... 123
The VGA to DVI-A Cable ...................................................... 124
External Network Pinout....................................................... 125
External Network V.35/RS-366 Cable ................................. 127
External Network RS-449 Cable.......................................... 128
External Network RS-449/RS-366 Cable............................ 129
External Network RS-530 Cable.......................................... 130
External Network RS-530/RS-366 Cable............................ 131
External Network RS-449 Cable to KIV-7............................ 132
PrecisionHD camera ............................................................... 133
Document camera................................................................... 134
Remote Controls Key Map ...................................................... 135
DVD/VCR Recording and Playback......................................... 136
Additional Microphones .......................................................... 137
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Introduction
The menu structure
The settings library
Getting started
Appendices
Contents

Telephone Add-On ................................................................. 138
Security................................................................................... 139
The Web Interface .................................................................. 140
System upgrade...................................................................... 141
Using the web interface ....................................................... 141
Using FTP ............................................................................. 142
Using ISDN ........................................................................... 143
Diagnostics Tools for IP........................................................... 144
Monitors .................................................................................. 145
Power Management Systems .............................................. 145
After Image Lagging............................................................. 146
Extended Display Identication Data (EDID)......................... 147
Dual Monitor, XGA Monitors and Projectors......................... 148
E1/T1 Networks - NSF Service Codes................................... 149
About FIPS Mode.................................................................... 150
Cisco CallManager Registration.............................................. 152
Bandwidth information ............................................................ 153
Dimensions.............................................................................. 154
1700 MXP ............................................................................. 154
1000 MXP............................................................................. 155
Edge 95/75 MXP .................................................................. 156
PrecisionHD 720p camera ................................................... 157
Technical specications.......................................................... 158
Codec 6000 MXP................................................................. 158
Codec 3000 MXP................................................................. 160
1700 MXP ............................................................................. 162
1000 MXP............................................................................. 164
Edge 95/75 MXP .................................................................. 166
Glossary .................................................................................. 168
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Cisco TelePresence MXP Series Administrator guide
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Contents
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Introduction
The menu structure
The settings library
Getting started
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Contents

Chapter 1 Introduction - Hidden text anchor
Introduction
In this chapter...
What’s new?
Chapter 1
Thank you for choosing Cisco!
The Administrator Guide describes the Cisco
TelePresence MXP Series video endpoints
(F-series) and is designed for system
administrators..
How to read this document
You will nd that some places information
has been copied from other chapters (but
adapted, when needed) to let you have all
the relevant information there and then. This
helps eliminating the need to read through
long sections before you can even think of
getting started.
Our main objective with this user guide is to
address your goals and needs. Please let us
know how well we succeeded!
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Contents
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Introduction
The menu structure
The settings library
Getting started
Appendices
Introduction

What’s new in version F9?
This version has no changes to the menus.
SIP FECC
Far end camera control (FECC) is now supported on SIP.
Applies to systems with controllable cameras.
Camera control from the web interface
The camera can be controlled from the web interface. Open the
Overview pane and select Overview from the menu on top.
Applies to systems with controllable cameras.
Bugxes
To see a complete overview of bugxes, see the software release
notes.
Software release note
The software release note is found at the Cisco web site.
Go to: http://www.cisco.com/en/US/partner/products/ps11423/
prod_release_notes_list.html
Camera control
from the web
interface.
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Introduction
The menu structure
The settings library
Getting started
Appendices
Introduction

Chapter 2 Getting started - Hidden text anchor
Getting started
Chapter 2
This chapter introduces you to your MXP
product and gets you up and going.
Remote control
For your convenience you can print out the
description of the remote control and plastic
laminate the page.
Installation Wizard
The Installation Wizard takes you through the
basic congurations of the video system and
is described in this section.
In this chapter...
Using the remote control
Installation Wizard
Verify the settings
View default settings
Installation Proles
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Getting started

Presentation key switches to a predened presentation source.
If the Presentation key is held down for one second then the
Presentation video sources menu will appear.
Mic O turns your microphone on and o.
Volume + and –adjusts the Codec volume only
and not the monitor volume.
Press OK/Menu to show the menu and
select menu items.
Layout key toggles between full screen and
dierent display layouts.
Press the Call key to place a call.
CAMERA Presets Camera presets dene specic camera
positions. To activate a preset whilst in a call, simply press
and release that number key. Move the camera to the desired
position and press and hold a number key for one second to
save the current camera position to that number key.
The alphanumerical keypad functions in the same manner as a
cellular phone.
Snapshot takes a snapshot of your video during a call.
Arrow keys are used to navigate in the menus and for moving
the camera* when the menu is hidden.
Use Zoom + and –to zoom the camera* in and out.
The Selfview key displays your outgoing video. Press again to
turn o.
The Cancel key takes you back one step in the menu system,
i.e. to leave a menu undoing any changes. Use Cancel to delete
characters in an input eld. Press and hold the Cancel key for
one second to close the menu.
Use the Phone Book key to store and recall video contacts for
easy placement of calls.
Use the End Call key to end the current call. You can also use
the End Call key to exit a menu, and if you press the End Call
key once again the STANDBY menu will be displayed and you
can put the system in to STANDBY mode.
Press Touch tones key when you are in a call and need to dial
extension numbers. Toggle between ABC and abc mode by
pressing the # key. To switch between letter and 123 mode
press the # key for one second. Press the OK/Menu button to
exit Touch tones.
* Applies to systems with controllable cameras.
Remote control TRC3
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Introduction
The menu structure
The settings library
Getting started
Appendices
Getting started

MIC OFF turns your microphone on and o.
VOLUME + and adjusts the Codec volume only
and not the monitor volume.
Press OK/MENU to show the menu and
select menu items.
LAYOUT key toggles between full screen and
dierent display layouts.
Press the CALL key to place a call.
CAMERA PRESETS Camera presets dene specic camera
positions. To activate a preset whilst in a call, simply press
and release that number key. Move the camera to the desired
position and press and hold a number key for one second to
save the current camera position to that number key.
The ALPHANUMERICAL KEYPAD functions in the same
manner as a cellular phone.
SNAPSHOT takes a snapshot of your video during a
call.
CHANGE VIDEO SOURCE. Select the desired video
source (Main Cam, PC, DocCam, DVD, AUX). Press the
video source button again to deselect the video source.
PRESET Press Preset + a number to activate a preset.
SERVICES Press the Services button to open the Services
menu.
FAR END Pressing Far End turns Far End control on and o.
HELP Press the Help button to open the User Guide menu
Remote control TRC4
PRESENTATION key switches to a predened presentation
source. If the Presentation key is held down for one second
then the Presentation video sources menu will appear.
ARROW keys are used to navigate in the menus and for moving
the camera* when the menu is hidden.
Use ZOOM + and  to zoom the camera* in and out.
The SELFVIEW key displays your outgoing video. Press again to
turn o.
The CANCEL key takes you back one step in the menu system,
i.e. to leave a menu undoing any changes. Use CANCEL to
delete characters in an input eld. Press and hold the CANCEL
key for one second to close the menu.
Use the PHONE BOOK key to store and recall video contacts for
easy placement of calls.
Use the END CALL key to end the current call. You can also
use the END CALL key to exit a menu, and if you press the END
CALL key once again the STANDBY menu will be displayed and
you can put the system in to STANDBY mode.
Press TOUCH TONES key when you are in a call and need to
dial extension numbers. Toggle between ABC and abc mode
by pressing the # key. To switch between letter and 123 mode
press the # key for one second. Press the OK/MENU button to
exit TOUCH TONES.
* Applies to systems with controllable cameras.
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Introduction
The menu structure
The settings library
Getting started
Appendices
Getting started

The Installation Wizard
The Installation Wizard starts automatically when the video system
is installed at the rst time and guides you through the basic
conguration of the system in the following steps:
1. Welcome page
2. Select Language
3. Enter System Name
4. Enter Software Option Keys
5. Enter IP Settings
• Obtain IP Address Automatically
• Static IP Address (address, subnet, gateway)
6. Enter SIP Settings
7. Enter External Management settings
• On: Enter information for your TMS server (address, path)
• O: Select from the list:
• Gatekeeper and enter the gatekeeper settings
• Call Manager and enter the call manager settings
• Direct
8. Finish the wizard. The system will automatically restart the
system.
The Installation Wizard can be run any time from the Control Panel
menu.
Description of the settings
Each setting is described in The settings library section.
Press The settings library menu button
on top of the page to go the settings
library, or use the search functionality
in the Adobe Acrobat PDF document to
make a search for the setting.




Previous: Step back.
Next: Step forward.
Finish: Save changes
and restart the system.
Cancel: Exit without
saving any changes.
Next page...
Choose a language for the system
Enter a system name
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Introduction
The menu structure
The settings library
Getting started
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Getting started


 
 
Read more about Static IP address...
Read more about External manager
settings...
Read more about Software options...
Previous: Step back.
Next: Step forward.
Finish: Save changes
and restart the system.
Cancel: Exit without
saving any changes.


Next page... Next page...
Read more about SIP settings...
The Installation Wizard, cont...
Enter software options
IP settings If you need to set a static IP address
SIP Settings External management External manager settings
Description of the settings
Each setting is described in The settings library.
Press The settings library menu button on top
of the page to go the settings library or use the
search functionality in the Adobe Acrobat PDF
document to make a search for the setting.
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The menu structure
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Getting started


Read more about Gatekeeper settings...
Read more about Call manager settings...
Specify how to register your system Enter gatekeeper settings
- or enter Call manager settings
- or select Direct call setup
Save and
restart
Description of the settings
Each setting is described in The settings library.
Press The settings library menu button on top
of the page to go the settings library or use the
search functionality in the Adobe Acrobat PDF
document to make a search for the setting.
The Installation Wizard, cont... Previous: Step back.
Next: Step forward.
Finish: Save changes
and restart the system.
Cancel: Exit without
saving any changes.
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Verify your settings
Press any button on the remote control to wake up the system.
Navigate to the System Information page, as described below, to verify
the settings.
Press arrow
down/up on the
remote to scroll.
In the Call menu, press
the Control Panel button.
In the Control Panel menu,
press the Diagnostics
button.
In the Diagnostics
menu, press the System
Information button.
Verify your settings in the System Information page.
Description of the settings
Each setting is described in The settings library.
Press The settings library menu button on top
of the page to go the settings library or use the
search functionality in the Adobe Acrobat PDF
document to make a search for the setting.
Previous: Step back.
Next: Step forward.
Finish: Save changes
and restart the system.
Cancel: Exit without
saving any changes.
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View the default system settings
Press any button on the remote control to wake up the system. Go to
the Installation menu and View default settings menu to see a listing of
the default system settings.
In the Call menu, press
the Control Panel button.
Restore to default system
settings
Click on Restore Defaults button to restore
to default settings.
In the Control Panel menu,
press the Diagnostics
button.
Press arrow
down/up on the
remote to scroll.
Description of the settings
Each setting is described in The settings library.
Press The settings library menu button on top
of the page to go the settings library or use the
search functionality in the Adobe Acrobat PDF
document to make a search for the setting.
Previous: Step back.
Next: Step forward.
Finish: Save changes
and restart the system.
Cancel: Exit without
saving any changes.
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Getting started

Read more about Installation Proles...
 
Save Prole Activate Prole Delete Prole
Installation Proles
You can create installation proles to easily switch between dierent
sets of congurations for the system.
Congure the system and save the settings in an Installation prole.
Description of the settings
Each setting is described in The settings library.
Press The settings library menu button on top
of the page to go the settings library or use the
search functionality in the Adobe Acrobat PDF
document to make a search for the setting.
Previous: Step back.
Next: Step forward.
Finish: Save changes
and restart the system.
Cancel: Exit without
saving any changes.
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Introduction
The menu structure
The settings library
Getting started
Appendices
Getting started

Chapter 3 The menu structure - Hidden text anchor
The Control Panel menu
structure
Chapter 3
Go to Control Panel menu structure for Codec 6000 MXP.. (page 17)
Go to Control Panel menu structure for Codec 3000 MXP.. (page 40)
Go to Control Panel menu structure for 1700 MXP.. (page 61)
Go to Control Panel menu structure for 1000 MXP.. (page 80)
Go to Control Panel menu structure for Edge 75/95 MXP.. (page 100)
Go to next page..
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The menu structure

Open the Control Panel
Press the OK key on the remote control to wake up the
system, and to display the Call menu.
In the Call menu, use the arrow keys on the
remote control to navigate to the Control Panel
button and press the OK key to display the
Control Panel.
Each menu item is described in
The settings library section.
Back
Restart (the system switches itself O and On again)
Audio Demo (demonstrates the audio of the system)
Diagnostics (see the system status and warnings))
On-line User Guide (open the online user guide).
Remote control shortcut keys
About the Control Panel
The dierent parts of the Control Panel are explained on the
following pages.
Password Protection
Making changes to the Control Panel Settings will change the
behavior of the system. We recommend password protecting
the access to the Control Panel Settings to prevent
occasional users from making crucial changes to the system.
Set an Administrator Password to control the access to these
settings.
Re-dial: Double click on the green call button
on the remote control to start calling the last
number.
Standby: Double click on the red end call
button on the remote control to set the system
into standby.
Show system information: Open the call menu
and press the arrow up key once to show the
System information page.
Reset menu language: Click on the Phone
Book button 5 times and then press the
number key 1 to reset the menu language to
English.
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The menu structure

Menu structure for 6000 MXP
Chapter 3 - 6000 MXP - Hidden text anchor
This guide describes the menu structure for
the systems displayed on this page, with all
options installed.
Descriptions of each menu item are found in
The settings library section.
Control Panel menu structure for
Codec 6000 MXP
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The menu structure

Each menu item is described
in The settings library
section.
The Control Panel overview for Codec 6000 MXP
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Menu structure for 3000 MXP
Chapter 3 - 3000 - Hidden text anchor
Control Panel menu structure for
Codec 3000 MXP
This guide describes the menu structure for
the systems displayed on this page, with all
options installed.
Descriptions of each menu item are found in
The settings library section.
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The menu structure

Each menu item is described
in The settings library
section.
The Control Panel overview for Codec 3000 MXP
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The menu structure
The settings library
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The menu structure