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Cisco 6945 Series User manual

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Quick Start Guide
Cisco Unied IP Phone
Model 6945
Contents
1. Dial intercom/outside
2. Answer
3. Muter
4. Voicemail
5. Forward All – Follow Me
6. Hold
7. Conference
8. Transfer
9. Call History
1. Dial
• To dial, lift the handset and enter a number.
Or try one of the following options:
• Redial the last number
• Press the Redial softkey. To redial on a secondary line,
press the line button rst.
• Dial on-hook when handset in down
1. Enter a number when the phone is idle.
2. Lift the handset or press one of these: a line button, the
Call softkey, the headset button or the speakerphone
button .
To place an intercom call – 4 numerals (extension)
To place an outside call – 0XX
To call a mobile phone – 63XXXX
Speed-dial
Choose one of the following options:
•Enteraspeed-dialitemnumberandpressthe
Speed Dial softkey.
•Pressthedown arrow on the Navigation bar when the phone
is idle, then scroll to a speed-dial item and press the round
Select button in the Navigation bar.
•Pressaspeeddialbutton(maybeassignedtoanavailable
line button next to your screen).
2. Answer
New call indicators:
• A ashing red light on your handset
• A ashing amber line button
• An animated icon and caller ID
• To answer the call, lift the handset. Or press the ashing
amber line button, the Answer softkey, or the unit headset
or speakerphone button.
Answer with multiple lines
If you are talking on the phone when you get a call on a
dierent line, press the ashing amber line button to answer
the second call and put the rst call on hold automatically.
3. Mute
1. Press the Mute button .
The button glows to indicate that Mute is on.
2. Press Mute again to turn Mute o.
4. Voicemail
New message indicators:
•Asolidredlightonyourhandset.
•Astutterdialtoneontheline(ifenabled).
•Amessageiconappearsnexttothelinelabel.
Listen to messages
Press the Messages button .
and follow the voice prompts.
To check messages for a specic line, press the
line button before pressing the Messages button.
* The 96 dial option exists ** Dial 96 according to
the instructions in order to enable this service
*** The default settings direct the call to your voicemail when
the line is busy/no answer. You can cancel the voicemail via
the personal portal. See the full guide for instructions.
5. Forward All - Follow Me
1. To forward all incoming calls to another number,
press the Fwd All softkey.
2.Enteraphonenumber(enteritexactlyasyouwoulddialit),
or press the Messages button to forward all calls to
voicemail.
3. To cancel call forwarding, press Fwd O.
To set up forwarding remotely or on a secondary line
(ifsupported),accessyourUserOptionswebpages.
See your system administrator for details.
6. Hold
1. Press the Hold button The hold icon displays and the
session button pulses green.
2. To resume the highlighted call, press the pulsing green
button orthe Resumesoftkey
7. Conference
1.Fromaconnectedcall(notonhold),pressthe
Conference button .
2. Make a new call.
3. Press the Conference button or the Conference softkey
before or after the party answers. The conference will begin
and the phone will display “Conference.”
4. Repeat these steps to add more participants. The conference
ends when all participants hang up.
•Upto4participants.
Conference across lines
You can combine two calls on two lines into a conference call
(phoneswithmultiplelinesonly).
1.Fromaconnectedcall(notonhold),pressthe
Conference button .
2.Pressthelinebuttonfortheother(held)call.The
conference will begin and the phone will display “Conference.”
View and remove participants
During a conference, press the Details softkey. To remove
a participant from the conference, scroll to the participant
and press the Remove softkey.
10. Directories
11. Programming numbers
and conguring
quick dial settings
12. Settings
13. Parking on busy
extension –
repeat dialer
14. Tips
Did you know?
Call the Switchboard 3800/88 ICall selection
(previously87) - is now a button ICall mobile
phones 63xxxx
8. Transfer
1.Fromaconnectedcall(notonhold),presstheConference
button .
2. Call the transfer recipient.
3. Press the TransferbuttonortheTransfersoftkey(beforeor
after the recipient answers).
The transfer is complete.
9. Call History
View your call history
1. Press the Applications button .
2. Select Call History.(UsetheNavigationbarandroundSelect
button to scroll and select.)
3. Select a line to view.
Your phone displays the last 150 missed, placed, and
received calls.
4. To view details for a call, scroll to the call and press the
More softkey, then press Details.
5.
To return to your call history, press the Back softkey
.To exit
the Applications menu, press the Applications button .
View your missed calls only
1. View your call history.
2. Press the Missed softkey.
View your placed calls only
Press the up arrow on the Navigation bar when the phone is
idle, with all menus closed.
Dial from your call history
1. View your call history, or navigate to your missed or placed
calls.
2. Scroll to a listing and lift the handset, or press a line button,
or Dial softkey, or the Select button.
To edit a number before dialing, press these softkeys:
More >Edit Dial
10. Directories
1. Press the Contacts button .
2.Selectadirectory.(UsetheNavigationbarandroundSelect
button to scroll and select.)
3.Useyourkeypadtoentersearchcriteria.
4. Press the Submit soft key.
5. To dial, scroll to a listing and press the Dial softkey.
Congure contacts and password via the personal portal.
See the full guide for instructions
11. programming numbers and conguring
quick dial settings
Program and congure quick dial settings via the personal
portal.
12. Settings Volume
The Volume bar is located to the left of the keypad.
• To adjust the handset, headset, or speakerphone volume,
press the Volume bar when the phone is in use.
• To adjust the ringer volume, press the Volume bar up or down.
To silence the phone when ringing, press the Volume bar down
onetime(pressingmultipletimeslowerstheringervolume).
Ringtone
1. Press the Applications button .
2. Select Preferences.(UsetheNavigationbarandround
Select button to scroll and select.)
3. Select Ringtone.
4. If necessary, select a line.
5. Scroll through the list of ringtones and press Play
to hear a sample.
6. Press Set and Apply to save a selection.
Screen contrast
1. Press the Applications button .
2. Select Preferences.(UsetheNavigationbarandround
Select button to scroll and select.)
3. Select Contrast.
4. Press the Navigation bar up or down.
5. Press the Save softkey.
13. Remaining on busy extension – repeat
dialer (previously signal + 9)
When calling a busy extension/no response press Call Back
at the bottom of the screen and when the requested extension
becomes available, you will receive a signal and you will then
be able to press the Dial softkey.
Where are my softkeys?
You have four softkeys buttons below the screen.
Press the moresoftkey to see additional softkeys.
How do I scroll inside a list or menu?
Press the up or down arrows on the Navigation bar.
A scroll bar on the screen indicates your relative
position within in a list.
How do I select an item in
a list or menu?
With the item highlighted,
press the Select button in
the middle of the Navigation
bar. Or, use your keypad to
enter the corresponding item number.
How do I exit a menu?
To close a menu from
any level, press the
corresponding feature
button. To go back one
level in a menu, press the
Exit or Back softkey .
14. Tips
How can I keep track of multiple calls?
Line button colors indicate call states and can help you stay
oriented when handling multiple calls:
Ringing call—Flashing amber
Connected call—Solid green
Held call—Flashing green
Shared line in-use remotely—Solid red
Shared line on hold remotely—Flashing red
How can I silence my ringer?
Press the Volume bar down one time while the phone is ringing.
Or ask your system administrator to set up the Do Not Disturb
(DND)featureonyourphone.DNDsilencestheringerand
redirects calls to voicemail.
What does the Swap softkey do?
Swap allows you to toggle between calls and consult privately
with each party before completing a transfer or conference.
How can I personalize various features and phone settings?
You can personalize your setting via the personal portal.
See the full guide for instructions.
Thepersonalportal’sURLis:http://myiptel.
Mobility options and do not disturb
Unavailableoptionsmayberequested.
Where can I nd a complete User Guide?
http://www.cisco.com/en/US/products/psl0326/products_
user_guide_list.html
Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo are registered trademarks or trademarks
ofCiscoSystems,Inc.and/oritsaliatesintheUnitedStatesandcertainothercountries.Allothertrademarks
mentioned in this document or Website are the property of their respective owners. The use of the word partner
does not imply a partnership relationship between Cisco and any other company.
(0705R)©2010CiscoSystems,Inc.Allrightsreserved.