Cisco Cisco 7960 User manual

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TheCisco7960IPtelephoneprovideseasyaccesstoawiderangeofbusinessfeatures. 
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SOFTKEYS
Featuresavailablebaseduponthestateofyourphone
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TOPLACEACALL
Internal
1. LiftHandset,presstheSpeakerbutton,linebuttonortheNewCallsoftkey
2. Dialtheextension
External
3. LiftHandset,presstheSpeakerbutton,linebuttonortheNewCallsoftkey
4. Local–Dial9+Number
5. LongDistance–Dial9+1+Number
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LASTNUMBERREDIAL
6. PresstheREDIALsoftkey
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iDIVERT***
●Thissoftkeyisusedtosendacallerdirectlyintoyourvoicemail.
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CALLFORWARD
ToActivate
7. Whenyourphoneisidle,presstheCFWDALLsoftkey
8. Enterthenumber,ORpressMESSAGEkeyforsendingcallsdirectlytoVoicemail
ToCancel
■PresstheCFWDALLsoftkey
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CALLHOLD
ToPlaceaCallonHold
9. Fromanexistingconversation,presstheHOLDsoftkey
ToRetrieveaCallonHold
10. PresstheRESUMEsoftkey
11. Iftherearemultiplecallsonhold,scrolltothedesiredlinebeforepressingtheRESUMEsoftkey
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JOIN
Thisfeatureallowsyoutojointwoincomingcalls. 
Toanswerthesecondincomingcall
12. PresstheANSWERsoftkeyifit’sappropriatetoplaceyourfirstcalleronhold(pressingthissoftkeyautomaticallyputsthefirstcalleronhold)
ToJointhesetwocallerstocreatea3waycall
13. Scrolltothecallthatisonhold
14. PresstheMOREsoftkey
15. PresstheJOINsoftkey
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TOTRANSFERACALL
16. Duringacall,presstheTRANSFERsoftkey
17. Dialthenumber
18. Announcethecall
19. PresstheTRANSFERsoftkeytocompletethetransfer,hangup
OR
20. Ifthepersonyouattempttotransferthecalltoisnotavailable,presstheENDCALLsoftkeyand
theRESUMEsoftkeytoreturntotheoriginalcaller 
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CALLPARK
ToParkaCall(parkpositions16001609)
21. Onanexistingcall,presstheMOREsoftkeyandthenthePARKsoftkey,thecallisautomaticallyplacedintoaparkposition,notetheposition
22. HangUp
ToRetrieveaParkedCall
23. Dialtheparkpositiontowhichthecallwasparked,youarenowconnected
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CONFERENCECALL(maximumof6)
Whileacallisinprogress,presstheMOREsoftkeyandthenpresstheCONFRNsoftkey.Dialtheextensionoroutsidenumber.
24. Afterthepartyanswers,presstheCONFRNsoftkeytobringthepartiestogether
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Toaddadditionalparties
25. Repeattheabovesteps
ToreconnecttotheConferencewhenacalledpartyisn’tjoining
26. Ifthepersonyouattempttobringintotheconferenceisnotavailable,presstheENDCALLsoftkeyandthentheRESUMEsoftkeytoreturntotheconferencecall
Toviewtheconferencecallmembers
27. PresstheMOREsoftkey,thenpresstheCONFLIsoftkeytoviewthemembersontheconferencecall
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ABBREVIATEDDIALING

Thisfeaturegivesyoutheabilitytoaccesspreprogrammednumbersbydialingacode.Toprogramthesenumbers,pleaserefertothe“InstructionsforCCMUserPage”handout.
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ToaccessAbbreviatedDialing
28. Whileyourphoneisidle(nodialtone)
29. Dialthespeedcodenumber
30. PresstheABBRDIALsoftkey
31. Pickuphandset,ifdesired
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DIRECTORIES
32. ToviewMissed,ReceivedorPlacedcalls,presstheDIRECTORIESbutton
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33. Scrolltothedirectorythatyouwouldliketoview
34. PresstheSELECTsoftkey
35. Toplaceacalltooneofthephonenumbersfromwithinthedirectory,presstheDIALsoftkeyifit’saninternalnumberorpresstheEDITDIALsoftkey,pressthe9onthe
dialingpad,thenpresstheDIALsoftkeyifit’sanexternalnumber
RINGTYPE
36. PresstheSETTINGSbutton
37. Pressthe2onthedialingpadorscrolltoRingType
38. Usethescrollkeytoselectaringtype
39. PressthePLAYsoftkeytoheartheringtype
40. PresstheSELECTsoftkeytosavetheringtype
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LCDCONTRAST
41. PresstheSETTINGSbutton
42. Pressthe1onthedialingpadorscrolltoContrast
43. UsetheUPandDOWNsoftkeystochangethecontrast
44. PresstheOKsoftkeytosavethesetting
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RINGVOLUME
45. Withyourphoneidle,pressthevolumekeytohearthecurrentringvolume
46. Presseithertheupordownvolumekeytochangetheringvolume

47. Whentheringtimesout,thesettingwillbesaved
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“I”INFORMATIONBUTTON
●Pressthe?buttonandthenanyotherbuttononyourphonetogetinformationonhowtousethatbuttonorkey
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VOICEMAILSETUPANDACCESS
Toenrollwithvoicemail(firstuse)
●PresstheMessagesbuttonordialextension3912
●Enterthefirsttimeenrollmentpassword=8675309
●Followpromptsto:
●Recordyournamepress#keyassoonasyousayyourname
●Recordagreeting–press#keyassoonasyousayyourgreeting
●Setanewpassword
○Minimumlength 615
Torerecordyourname,press4then3andfollowprompts
Tologontovoicemailfromyourphone
●PresstheMessagesbuttonordialextension3912
●Enteryourpassword,pressthe#key
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Tologontovoicemailfromanotherinsidephone
●PresstheMessagesbuttonordialextension3912
●Pressthe*keywhenvoicemailanswers
●EnteryourID(extension),thenpress#key.
●Enteryourpassword,thenpressthe#key.
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Tologontovoicemailfromoutside
●Dialtheexternalvoicemailphonenumber
9528483912oryourown10digitextension
●Pressthe*keywhenvoicemailanswers
●EnteryourID(extension),thenpress#key.
●Enteryourpassword,thenpressthe#key.
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BasicControls
PresstheMessagesbuttonordialextension3912
andlogon:
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Hearnewmessages1Setupoptions4 
Sendnewmessage2Cancelorbackup* 
Reviewoldmessages3Skipormoveahead#
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DuringMessage
Playback
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AfterMessagePlayback
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Restartmessage
1
Repeat
1
Save
2
Save
2
Delete
SlowPlayback
3
4
Delete
Reply
3
4
ChangeVolume
5
Forwardmessage
5
FastPlayback
Rewind,small
6
7
Saveasnew
Rewind
67
PauseorResume
FastForward,small
8
9
Playmessagesummary
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9
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**ForAdditionalFeatureInformationandMenuOptionsreviewtheUnityAtAGlancedocument
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TRANSFERACALLERINTOVOICEMAIL
●Whileconnectedtothecaller,presstheTRANSFERsoftkey,
●Press*
●Dialtheperson’sextensionyouaretransferringthecallto
●PresstheTRANSFERsoftkeyquickly
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TOLEAVEAQUICKMESSAGEINAMAILBOXWITHOUTCALLINGTHEEXTENSION:
●Pickupthehandset

●Press*andthe4digitextension
●Leaveyourmessage
●Hangup
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