Cisco CP-7941G User manual

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Handset Overview
1 –Voicemail/Ringer Indication 2 –Duplex Speaker
3 –Display 4 –Line Keys
5 –Directory/Call Logs 6 –Messages
7 –Settings 8 –Services
9 –Volume Bar 10 - Speaker
11 –Microphone Mute 12 - Headset
13 –Toggle/Navigation 14 –Dial Pad
15 –Soft Keys

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Phone basics
Ring tone
Option 2 use the toggle key Play to
preview Select Ok to save
Ring tone volume
Press the volume bar up and down to increase and de-crease
Speaker volume
Press the Save
Earpiece volume
Lift the earpiece off hook Save
Call control
Pickups
Group
Dial
Directed
Dial Extension number of ringing phone
Hold
Press to bring the caller back
Call Waiting
Notification
Beep through the earpiece the number of 2nd caller will display
Answering
(first caller will automatically hold)
Switching between calls
to select caller
*06
*12
Hold
Resume
Answer
Resume

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Call Control Cont…..
Transferring calls
Internal
With your first caller connected press Dial the extension
number Announce Hang up to complete
External
With your first caller connected press Dial external dial
digit then the external number Announce Hang up to complete
Cancelling a Transfer
use to select the first caller 
Conference Calling
Ad-Hoc
Internal
With your first caller connected press 
(the first caller will hold) Dial the extension number Announce the Conference to the
2nd caller All callers will now be connected, your display
will say conference
External
With your first caller connected press 
(the first caller will hold) Dial the external dial digit followed by the full external number
Announce the Conference to the 2nd caller 
All callers will now be connected, your display will say conference
Call Forwarding
Internal
Press Key in the extension number 
External
Press Key in the full number 
Cancelling
Press 
More
Transfer
More
Transfer
Resume
More
Confrn
More
Confrn
More
Confrn
More
Confrn
Forward
Forward
Forward
Forward
Forward
Forward

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Voicemail
Voicemail
Access Follow the instructions
Recording Greetings
Press Option and follow the prompts
Saving Messages
Press Option once the message has been listend to
Deleting Messages
Once the message has been listened to press option
Remote Access
Internal
Dial from any internal phone Enter your extension number Enter your Voicemail
password followed by
External
Dial your full telephone number from any phone When you hear your personal greeting
interrupt it by pressing Key Enter your Voicemail password
555
*
5
5
4
#

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Web portal & Personal Phone Manager (PPM)
Accessing the portal
Login:
Go to URL http:// www.vandercom.co.uk/portal.html (Click on Hosted Voip icon).
Enter full telephone number
Enter phone password (default unless changed –2580)
Options Tab
Profile
Click Options Profile
Ensure CA Address 1 is set to 212.187.206.45
Put a tick in the ‘Launch VA at startup’ box

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Voice Assistant
Overview
This is a full-featured application that allows you to make calls and manage the calls in progress.
To Launch the Voice Assistant click on the call control icon on the right of the Web Portal screen
Call forward list
Enter a phone number in any of the text input fields to specify where you want your calls
forwarded under the different conditions. You can enter a different number or the same number
in each field, or use the pull-down list to choose a number you have entered previously. The
conditions under which your phone may be forwarded are: Always, when phone is busy, when
phone is unanswered, when phone is out of service

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Directory tab
Corporate Directory - provides a listing for everyone in your company
Personal Directory - your personally important telephone numbers.
If you currently use Outlook for your contacts you can quickly import them into your personal
directory:
Outlook Contacts File Import/Export Export to a file Comma Seperated File Windows
Contacts Choose loctation to save to Next Finish Open WebPortal Directory
Personal Import BrowseSelect your contacts list Import
Voicemail Tab
Playing options
Plays through desktop/laptop speaker Plays through phone
Forward Voicemail to a colleague or distribution group
Forward Voicemail to an Email address
Unified messaging
For Voicemail notifications click Voicemail Notification Select notification type Enter
destination of notification Save
For Voicemail to email click Voicemail Options Enter your email address Submit

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Meet-Me Conferencing Tab
Scheduling a
conference
Click on Conferencing Add
Fill in the relevant details for the conference call, then click on check availability
Notifications
Click to open a pre populated iCalendar file
Joining a
conference
Internally dial
Exteranlly dial
From Oversea dial
Follow the verbal instructions
522
08448464488
[phone]

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Meet-Me Conferencing Cont….
Conference
moderation
To moderate the conference click on the moderator panel will apear.
The moderator has full control over the conference call from this panel they can:
Increase the time Increase number of ports available
Mute individuals Mute entire conference call
Play indvidual Play all names of participants
Change names Drop people from the call
Lock the conference End the conference

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Call Management
Find-Me
Creating lists
Click Call Management Find-Me Click to add a Find-Me list add
Click to Add a Find-Me number
Enter name, number, no answer time out, menu time out, challenge type then save

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Find-Me Cont….
List types / options
To set the name of your Find-Me list, the ring strategy, choose to show the caller ID and play
the ‘please wait...’ prompt
Activating your
Find-Me lists
Click Call Management Call Treatment Functions
From here you can set your Find-Me list as a default Call Treatment.
To set your Find-Me as a Time of Day action click on Advanced Time of Day Action 1
Select Find-Me from the drop down list Select the time and days you wish you Find-Me
list to be active

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Call Treatment
Default Forwarding
Click Call Management Call Treatment Functions
To set a default forwding action select from the drop down menu.
For a time of day action click Advanced Select the action Select the time and days this
action is to be used
Call treatment
delay
Click Call Management Call Treatment Options
Here you can set your Out Of Service (OOS) forward number, Selective Forwrding Number and
Call Treatment Delay

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Call Treatment Cont……
Call screening
To screen individual numbers Click Call Management Call Treatment Add
Enter the name of the caller you wish to screen followed by the number, select whether you
wish have the screening as a Time of Day or a Default action

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Additional information…
To withhold
Caller ID
Passwords
Customer service
To withhold caller ID dial *67 followed by your outbound dial prefix and the destination number.
You will be prompted to change this upon first entry.
Open 9AM to 5.30PM Monday to Friday.