Cisco 8832 User manual

Zs/tZ&dͲ/^KKE&/Ed/> 
ŝƐĐŽ/WŽŶĨĞƌĞŶĐĞWŚŽŶĞϴϴϯϮhƐĞƌ'ƵŝĚĞ
&ŝƌƐƚWƵďůŝƐŚĞĚ2017-09-15 >ĂƐƚDŽĚŝĨŝĞĚ2018-03-15
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^ĂŶ:ŽƐĞϵϱϭϯϰͲϭϳϬϲ
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ŚƚƚƉǁǁǁĐŝƐĐŽĐŽŵ
dĞůϰϬϴϱϮϲͲϰϬϬϬ
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THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS,
INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND,
EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED
WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED
WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.
The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part
15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own
expense.
The following information is for FCC compliance of Class B devices: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15
of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference

will not occur in a particular installation. If the equipment causes interference to radio or television reception, which can be determined by turning the equipment off and on, users are
encouraged to try to correct the interference by using one or more of the following measures:
ವ Reorient or relocate the receiving antenna.
ವ Increase the separation between the equipment and receiver.
ವ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
ವ Consult the dealer or an experienced radio/TV technician for help.
Modifications to this product not authorized by Cisco could void the FCC approval and negate your authority to operate the product
The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB ಬ s public domain version
of the UNIX operating system. All rights reserved. Copyright
©
1981, Regents of the University of California.
NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED "AS IS" WITH ALL
FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE
PRACTICE.
IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING,
WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR
ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output,
network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is
unintentional and coincidental.
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL:
http:// www.cisco.com/go/trademarks . Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a
partnership relationship between Cisco and any other company. (1110R)
©
2017-2018 Cisco Systems, Inc. All rights reserved.
KEdEd^
,WdZϭ Your Phone ϭ
Your Cisco IP Conference Phone 8832 and 8832NR ϭ
New and Changed Information Ϯ
New and Changed Information for Firmware Release 12.1(1) ϯ
New and Changed Information for Firmware Release 12.0(1)SR2 ϰ
Phone Setup ϰ
Ways to Provide Power to Your Conference Phone ϰ
Connect to the Network ϲ
Set Up Wi-Fi Client ϳ

ŝƐĐŽ/WŽŶĨĞƌĞŶĐĞWŚŽŶĞϴϴϯϮhƐĞƌ'ƵŝĚĞ
ŝŝŝ
Connect to a Preconfigured Wi-Fi Network ϴ
Connect to Expressway ϴ
Install the Wired Expansion Microphones ϵ
Install the Wireless Expansion Microphones ϵ
Pair a Wireless Microphone ϭϬ
Unpair a Wireless Microphone ϭϭ
Daisy Chain Mode ϭϭ
Self Care Portal ϭϭ
Speed-Dial Numbers ϭϮ
Cisco IP Conference Phone 8832 Buttons and Hardware ϭϰ
Wired Expansion Microphone ϭϱ
Wireless Expansion Microphone ϭϲ
Phone Firmware and Upgrades ϭϳ
Postpone a Phone Upgrade ϭϳ
View the Progress of a Phone Firmware Upgrade ϭϳ
 Additional Help and Information ϭϳ
Accessibility Features ϭϴ
Hearing-Impaired Accessibility Features ϭϴ
Vision-Impaired and Blind Accessibility Features ϮϬ

Zs/tZ&dͲ/^KKE&/Ed/>
ŝƐĐŽ/WŽŶĨĞƌĞŶĐĞWŚŽŶĞϴϴϯϮhƐĞƌ'ƵŝĚĞ
ŝǀ
ŽŶƚĞŶƚƐ
Mobility-Impaired Accessibility Features ϮϮ
Third-Party Accessibility Applications Ϯϯ
Troubleshooting Ϯϯ
Find Information About Your Phone Ϯϯ
Report Call Quality Issues Ϯϯ
Report All Phone Issues Ϯϰ
Lost Phone Connectivity Ϯϰ
Cisco One-Year Limited Hardware Warranty Terms Ϯϰ
,WdZϮ Calls Ϯϱ
Make Calls Ϯϱ
Make a Call Ϯϱ
Redial a Number Ϯϱ
Speed Dial Ϯϲ
Make a Speed-Dial Call with Your Conference Phone Ϯϲ
Make a Call With a Speed-Dial Code Ϯϲ
Get Notified When a Contact is Available Ϯϲ
Dial an International Number Ϯϳ
Calls That Require a Billing Code or Authorization Code Ϯϳ
Secure Calls Ϯϳ
Answer Calls Ϯϳ
Answer a Call Ϯϴ
Answer Call Waiting on Your Conference Phone Ϯϴ
Decline a Call Ϯϴ
Turn On Do Not Disturb Ϯϴ
Trace a Suspicious Call Ϯϴ
Mute Your Call Ϯϵ
Hold Calls Ϯϵ
Put a Call on Hold Ϯϵ
Answer a Call Left on Hold for Too Long Ϯϵ
Swap Between Active and Held Calls ϯϬ
Forward Calls ϯϬ
Transfer Calls ϯϬ

ŝƐĐŽ/WŽŶĨĞƌĞŶĐĞWŚŽŶĞϴϴϯϮhƐĞƌ'ƵŝĚĞ
ǀ
Transfer a Call to Another Person ϯϬ
Consult Before You Complete a Transfer ϯϭ
Zs/tZ&dͲ/^KKE&/Ed/> 
Conference Calls and Meetings ϯϭ
Add Another Person to a Call ϯϭ
 Swap Between Calls Before You Complete a Conference ϯϮ
View and Remove Conference Participants ϯϮ
,WdZϯ Contacts ϯϯ
Corporate Directory ϯϯ
Dial a Contact in the Corporate Directory ϯϯ
Personal Directory ϯϯ
Sign In and Out of a Personal Directory ϯϰ
Add a New Contact to Your Personal Directory ϯϰ
Search for a Contact in Your Personal Directory ϯϱ
Call a Contact in Your Personal Directory ϯϱ
Assign a Fast-Dial Code to a Contact ϯϱ
Call a Contact with a Fast-Dial Code ϯϲ
Edit a Contact in Your Personal Directory ϯϲ
Remove a Contact from Your Personal Directory ϯϲ
Delete a Fast-Dial Code ϯϳ
Cisco Web Dialer ϯϳ
,WdZϰ Recent Calls ϯϵ
Recent Calls List ϯϵ
View Your Recent Calls ϯϵ
Return a Recent Call ϯϵ
Clear the Recent Calls List ϰϬ
 Delete a Call Record ϰϬ
,WdZϱ Voicemail ϰϭ
Your Voicemail Account ϰϭ
Check for New Voice Messages ϰϭ
Access Voicemail ϰϮ

Zs/tZ&dͲ/^KKE&/Ed/>
ŝƐĐŽ/WŽŶĨĞƌĞŶĐĞWŚŽŶĞϴϴϯϮhƐĞƌ'ƵŝĚĞ
ǀŝ
ŽŶƚĞŶƚƐ
,WdZϲ Settings ϰϯ
Change the Ringtone ϰϯ
Adjust the Phone Ringer Volume ϰϯ
Adjust the Volume During a Call ϰϰ
Safety and
Performance
Information ϰϳ
Power Outage ϰϳ
Regulatory Domains ϰϳ
Health-Care
Environments ϰϳ
External Devices ϰϴ
Ways to Provide Power to Your Phone ϰϴ
Phone Behavior During Times of Network Congestion ϰϴ
Compliance Statements ϰϵ
Compliance Statements for the European Union ϰϵCE
Marking ϰϵ
RF Exposure Statement for the European Union ϰϵ
Compliance Statements for the USA ϰϵ
Part 15 Radio Device ϰϵ
Compliance Statements for Canada ϰϵ
Canadian RF Exposure Statement ϱϬ
Canadian High-Power Radars Statement ϱϬ
Compliance Statements for New Zealand ϱϭ
Permit to Connect (PTC) General Warning ϱϭ
Compliance Statements for Taiwan ϱϮ
DGT Warning Statement for Cisco Wireless IP Phone 882x Series ϱϮ
Compliance Statement for Argentina ϱϯ
Compliance Information for Brazil ϱϯ
Compliance Statement for Singapore ϱϯ
Compliance Information for China ϱϯ
Compliance Information for Japan ϱϰ
Compliance Information for Korea ϱϰ
,WdZϳ Applications ϰϱ
Available Applications ϰϱ
View Active Applications ϰϱ
Switch to Active Applications ϰϲ
Close Active Applications ϰϲ
,WdZϴ Product Safety and Security ϰϳ

ŝƐĐŽ/WŽŶĨĞƌĞŶĐĞWŚŽŶĞϴϴϯϮhƐĞƌ'ƵŝĚĞ
ǀŝŝ
Zs/tZ&dͲ/^KKE&/Ed/> 
Compliance Information for Mexico ϱϰ
Compliance Information for Russia ϱϰ
FCC Compliance Statements ϱϰ
FCC Part 15.21 Statement ϱϱ
FCC RF Radiation Exposure Statement ϱϱ
FCC Receivers and Class B Digital Statement ϱϱ
Cisco Product Security Overview ϱϱ
Important Online Information ϱϲ

Zs/tZ&dͲ/^KKE&/Ed/>
ŝƐĐŽ/WŽŶĨĞƌĞŶĐĞWŚŽŶĞϴϴϯϮhƐĞƌ'ƵŝĚĞ
ǀŝŝŝ
ŽŶƚĞŶƚƐ

ŝƐĐŽ/WŽŶĨĞƌĞŶĐĞWŚŽŶĞϴϴϯϮhƐĞƌ'ƵŝĚĞ
ϭ
,WdZ ϭ zŽƵƌWŚŽŶĞ 
ವ Your Cisco IP Conference Phone 8832 and 8832NR, page 1
ವ New and Changed Information, page 2
ವ Phone Setup, page 4
ವ Self Care Portal, page 11
ವ Cisco IP Conference Phone 8832 Buttons and Hardware, page 14
ವ Phone Firmware and Upgrades, page 17
ವ Additional Help and Information , page 17
zŽƵƌŝƐĐŽ/WŽŶĨĞƌĞŶĐĞWŚŽŶĞϴϴϯϮĂŶĚϴϴϯϮEZ
The Cisco IP Conference Phone 8832 and 8832NR provide high  definition (HD) audio performance and
360-degree coverage for medium to large conference rooms and executive offices. The conference phone has
EĞǁĂŶĚŚĂŶŐĞĚ/ŶĨŽƌŵĂƚŝŽŶ
sensitive microphones that let you speak in a normal voice and be clearly heard from up to 10 feet (2.1 m) away.
&ŝŐƵƌĞϭŝƐĐŽ/WŽŶĨĞƌĞŶĐĞWŚŽŶĞϴϴϯϮ

Zs/tZ&dͲ/^KKE&/Ed/>
ŝƐĐŽ/WŽŶĨĞƌĞŶĐĞWŚŽŶĞϴϴϯϮhƐĞƌ'ƵŝĚĞ
Ϯ
z
ŽƵƌ WŚŽŶĞ
You can connect two wired expansion microphones to the phone to increase coverage in larger conference rooms.
Draft comment: Design team: This has been added for the Wireless Microphones feature.
The phone also supports an optional set of two wireless expansion microphones.
The Cisco IP Conference Phone 8832NR (non-radio) version does not support Wi-Fi or wireless expansion
microphones.
The phone can be used for a 20 x 20 foot (6.1 x 6.1 m) room and up to 10 people. When you add the expansion
microphones, coverage extends to a 20 x 34 foot (6.1 x 10 m) room and up to 22 people.
Draft comment: Design team: This has been added for the Daisy Chain feature.
You can connect two base units to increase the coverage for a room. This configuration requires the optional
Daisy Chain kit and can support two expansion microphones (either wired or wireless, but not a mixed
combination). If you are using wired microphones with the Daisy Chain kit, the configuration provides
coverage for a room up to 20 x 50 feet (6.1 x 15.2 m) and up to 38 people. If you are using wireless
microphones with the Daisy Chain kit, the configuration provides coverage for a room up to 20 x 57 feet (6.1
x 17.4 m) and up to 42 people.
EĞǁĂŶĚŚĂŶŐĞĚ/ŶĨŽƌŵĂƚŝŽŶ
You can use the information in the following sections to understand what has changed in the document.
EĞǁĂŶĚŚĂŶŐĞĚ/ŶĨŽƌŵĂƚŝŽŶĨŽƌ&ŝƌŵǁĂƌĞZĞůĞĂƐĞϭϮϭ;ϭͿ

Zs/tZ&dͲ/^KKE&/Ed/>
ŝƐĐŽ/WŽŶĨĞƌĞŶĐĞWŚŽŶĞϴϴϯϮhƐĞƌ'ƵŝĚĞ
ϯ
zŽƵƌWŚŽŶĞ
EĞǁĂŶĚŚĂŶŐĞĚ/ŶĨŽƌŵĂƚŝŽŶĨŽƌ&ŝƌŵǁĂƌĞZĞůĞĂƐĞϭϮϭ;ϭͿ
The following table describes changes to the CiscoIPConferencePhone8832UserGuide to support Firmware
Release 12.1(1).
ZĞǀŝƐŝŽŶ EĞǁŽƌhƉĚĂƚĞĚ^ĞĐƚŝŽŶ
Support for Wireless Microphone
ವ Your Cisco IP Conference Phone 8832 and 8832NR, on
page 1
ವ Wireless Expansion Microphone, on page 16
ವ Install the Wireless Expansion Microphones, on page 9
ವ Pair a Wireless Microphone, on page 10
ವ Unpair a Wireless Microphone, on page 11
Support for Daisy Chain
ವ Your Cisco IP Conference Phone 8832 and 8832NR, on
page 1
ವ Daisy Chain Mode, on page 11
Support for Cisco IP Conference Phone
8832 Non-PoE Adapter
ವ Ways to Provide Power to Your Conference Phone, on
page 4
ವ Connect to the Network, on page 6
Support for Wi-Fi
ವ Ways to Provide Power to Your Conference Phone, on
page 4
ವ Connect to the Network, on page 6
ವ Set Up Wi-Fi Client, on page 7
ವ Connect to a Preconfigured Wi-Fi Network, on page 8
Support for Mobile and Remote Access
Through Expressway
ವ Connect to the Network, on page 6
ವ Connect to Expressway, on page 8
Support for CMC and FAC Calls That Require a Billing Code or Authorization Code, on
page 27
EĞǁĂŶĚŚĂŶŐĞĚ/ŶĨŽƌŵĂƚŝŽŶĨŽƌ&ŝƌŵǁĂƌĞZĞůĞĂƐĞϭϮϬ;ϭͿ^ZϮ

Zs/tZ&dͲ/^KKE&/Ed/>
ŝƐĐŽ/WŽŶĨĞƌĞŶĐĞWŚŽŶĞϴϴϯϮhƐĞƌ'ƵŝĚĞ
ϰ
z
ŽƵƌ WŚŽŶĞ
EĞǁĂŶĚŚĂŶŐĞĚ/ŶĨŽƌŵĂƚŝŽŶĨŽƌ&ŝƌŵǁĂƌĞZĞůĞĂƐĞϭϮϬ;ϭͿ^ZϮ
The following table describes changes to the CiscoIPConferencePhone8832UserGuide to support Firmware
Release 12.0(1)SR2.
ZĞǀŝƐŝŽŶ EĞǁŽƌhƉĚĂƚĞĚ^ĞĐƚŝŽŶ
Updated for Cisco IP
Conference Phone 8832 PoE
Injector support
ವ Ways to Provide Power to Your Conference Phone, on page 4
ವ Connect to the Network, on page 6
WŚŽŶĞ^ĞƚƵƉ
Typically, your administrator sets up your phone and connects it to the network. If your phone is not set up and
connected, contact your administrator for instructions.
tĂLJƐƚŽWƌŽǀŝĚĞWŽǁĞƌƚŽzŽƵƌŽŶĨĞƌĞŶĐĞWŚŽŶĞ
Your conference phone needs power from one of these sources:
ವ  Power over Ethernet (PoE): You plug the USB-C cable in the back of the unit and connect it to either
the Cisco IP Conference Phone 8832 PoE Injector or the Cisco IP Conference Phone 8832 Ethernet
Injector. Then you connect the injector to the Ethernet port using the RJ45 cable. If you are based in
North America, you can use either injector. However, if you are based outside North America, you
must use the Cisco IP Conference Phone 8832 PoE Injector.
ವ
Draft comment: Design team: Since Norvos is being introduced in Volantis Phase 2 release, I have added
information about the Non-PoE Adapter below.
Power adapter and Ethernet: You plug the USB-C cable in the back of the unit and connect it to either
the Cisco IP Conference Phone 8832 Non-PoE Adapter or the Cisco IP Conference Phone 8832
Ethernet Injector. If you are using the adapter, plug it into an electrical outlet, and to the Ethernet using
a RJ45 cable. But, if you are using the injector, connect it to a power adapter using a USB-C midspan
cable, and to the Ethernet using a RJ45 cable. If you are based in North America, you can use either of
the Ethernet power options. However, if you are based outside North America, you must use the Cisco
IP Conference Phone 8832 Non-PoE Adapter.
ವ
Draft comment: Design team: This has been added for the Wi-Fi support feature in Volantis Phase 2
release.
Power adapter and Wi-Fi: You plug the USB-C cable in the back of the unit and connect it directly to the
power adapter.
tĂLJƐƚŽWƌŽǀŝĚĞWŽǁĞƌƚŽzŽƵƌŽŶĨĞƌĞŶĐĞWŚŽŶĞ

Zs/tZ&dͲ/^KKE&/Ed/>
ŝƐĐŽ/WŽŶĨĞƌĞŶĐĞWŚŽŶĞϴϴϯϮhƐĞƌ'ƵŝĚĞ
ϱ
zŽƵƌWŚŽŶĞ
The following figure shows the two PoE power options.
&ŝŐƵƌĞϮŽŶĨĞƌĞŶĐĞWŚŽŶĞWŽWŽǁĞƌKƉƚŝŽŶƐ
The following figure shows the two Ethernet power options.
&ŝŐƵƌĞϯŽŶĨĞƌĞŶĐĞWŚŽŶĞƚŚĞƌŶĞƚWŽǁĞƌKƉƚŝŽŶƐ
ŽŶŶĞĐƚƚŽƚŚĞEĞƚǁŽƌŬ
&ŝŐƵƌĞϰŽŶĨĞƌĞŶĐĞWŚŽŶĞWŽǁĞƌKƉƚŝŽŶtŚĞŶŽŶŶĞĐƚĞĚƚŽĂtŝͲ&ŝEĞƚǁŽƌŬ
Cisco IP Conference Phone 8832
E
thernet Injecto
r
with
the PoE power option
Cisco IP Conference Phone 8832 PoE Injecto
r
with the PoE
p
ower option
Cisco IP Conference Phone 8832
E
thernet Injecto
r
with
the
E
thernet
p
ower option
Cisco IP Conference Phone 8832
N
on-PoE
Adapte
r
with the Ethernet power option

Zs/tZ&dͲ/^KKE&/Ed/>
ŝƐĐŽ/WŽŶĨĞƌĞŶĐĞWŚŽŶĞϴϴϯϮhƐĞƌ'ƵŝĚĞ
ϲ
z
ŽƵƌ WŚŽŶĞ
The following figure shows the power option when the phone is connected in daisy chain mode.
&ŝŐƵƌĞϱŽŶĨĞƌĞŶĐĞWŚŽŶĞWŽǁĞƌKƉƚŝŽŶŝŶĂŝƐLJŚĂŝŶDŽĚĞ
ŽŶŶĞĐƚƚŽƚŚĞEĞƚǁŽƌŬ
You need to connect the phone to the network.
ವ
Draft comment: Design team: Since Norvos is being introduced in Volantis Phase 2 release, I have added
information about the Non-PoE Adapter below.
Wired network connection
ಧ All wired network connections use one of the following:
ŽŶŶĞĐƚƚŽƚŚĞEĞƚǁŽƌŬ

Zs/tZ&dͲ/^KKE&/Ed/>
ŝƐĐŽ/WŽŶĨĞƌĞŶĐĞWŚŽŶĞϴϴϯϮhƐĞƌ'ƵŝĚĞ
ϳ
zŽƵƌWŚŽŶĞ
Cisco IP Conference Phone 8832 PoE Injector: Use this if the LAN supports Power over Ethernet (PoE).
The phone is plugged into the Cisco IP Conference Phone 8832 PoE Injector, which in turn is plugged
into the network using an Ethernet cable.
Cisco IP Conference Phone 8832 Non-PoE Adapter: Use this if the LAN does not support PoE. The
phone is plugged into the Cisco IP Conference Phone 8832 Non-PoE Adapter, which in turn is
plugged into the network using an Ethernet cable. Then, the adapter is plugged into an electrical
outlet.
Cisco IP Conference Phone 8832 Ethernet Injector: If the LAN does not support PoE and you are
based in North America, you can use this as an alternate non-PoE option. However, if you are based
outside North America, you must use the Cisco IP Conference Phone 8832 Non-PoE Adapter. The
phone is plugged into the Cisco IP Conference Phone 8832 Ethernet Injector, which in turn is plugged
into the network using an Ethernet cable. Then, the injector is plugged into an electrical outlet with a
power adapter.
ವ
Draft comment: Design team: This has been added for the Wi-Fi support feature in Volantis Phase 2
release.
Wireless connection
ಧ The Cisco IP Conference Phone 8832 can connect to a Wireless Access Point
using Wi-Fi.
Draft comment: Design team: This has been added for the MRA support feature in Volantis Phase 2
release.
Mobile and Remote Access Through Expressway ಧ If your administrator sets up Mobile and Remote Access
Through Expressway and you connect your phone to the network, it connects to the Expressway server
automatically.
^ĞƚhƉtŝͲ&ŝůŝĞŶƚ 
The Cisco IP Conference Phone 8832 can access a Wi-Fi network. You need a power adapter to power the
phone. The Cisco IP Conference Phone 8832NR cannot be used with a Wi-Fi network.
ĞĨŽƌĞzŽƵĞŐŝŶ
Your administrator needs to configure settings on the call control system to enable Wi-Fi access.
ŽŶŶĞĐƚƚŽƚŚĞEĞƚǁŽƌŬ
WƌŽĐĞĚƵƌĞ

Zs/tZ&dͲ/^KKE&/Ed/>
ŝƐĐŽ/WŽŶĨĞƌĞŶĐĞWŚŽŶĞϴϴϯϮhƐĞƌ'ƵŝĚĞ
ϴ
z
ŽƵƌ WŚŽŶĞ
 ^ƚĞƉϭ If the phone is plugged into the Ethernet, unplug the Ethernet cable.
 ^ƚĞƉϮ Press Settings.
 ^ƚĞƉϯ Navigate to Admin settings > Network setup > Wi-Fi client setup.
 ^ƚĞƉϰ Navigate to Wireless and press On.
 ^ƚĞƉϱ Press Apply to save the changes, or press Revert to cancel the changes.
 ^ƚĞƉϲ Navigate to Network name.
 ^ƚĞƉϳ When the phone finishes scanning the SSID, choose a network to join.
 ^ƚĞƉϴ Enter your Wi-Fi credentials and press Connect.
ŽŶŶĞĐƚƚŽĂWƌĞĐŽŶĨŝŐƵƌĞĚtŝͲ&ŝEĞƚǁŽƌŬ 
You can connect your Cisco IP Conference Phone 8832 to the network using Wi-Fi, but, for security, enter your
username and password. But, the Cisco IP Conference Phone 8832NR does not support Wi-Fi.
Depending upon how your phone is configured, you could be required to sign in when you join a Wi-Fi network
or when your phone powers up.
You cannot dismiss the Wi-Fi sign-in window without entering the correct username and password.
WƌŽĐĞĚƵƌĞ
 ^ƚĞƉϭ Enter your Wi-Fi credentials when prompted.
 ^ƚĞƉϮ Select Sign-in.
ŽŶŶĞĐƚƚŽdžƉƌĞƐƐǁĂLJ 
You can use Mobile and Remote Access Through Expressway to connect to your corporate network when you
are working away from your office.
WƌŽĐĞĚƵƌĞ
 ^ƚĞƉϭ Reset service mode through Settings > Admin Settings > Reset Settings > Service mode.
 ^ƚĞƉϮ Press Select when prompted to change the service mode.
 ^ƚĞƉϯ Enter the service domain and press Continue.
 ^ƚĞƉϰ Enter your username and password.
 ^ƚĞƉϱ Select Sign in.
/ŶƐƚĂůůƚŚĞtŝƌĞĚdžƉĂŶƐŝŽŶDŝĐƌŽƉŚŽŶĞƐ

Zs/tZ&dͲ/^KKE&/Ed/>
ŝƐĐŽ/WŽŶĨĞƌĞŶĐĞWŚŽŶĞϴϴϯϮhƐĞƌ'ƵŝĚĞ
ϵ
zŽƵƌWŚŽŶĞ
/ŶƐƚĂůůƚŚĞtŝƌĞĚdžƉĂŶƐŝŽŶDŝĐƌŽƉŚŽŶĞƐ
The conference phone supports an optional kit with two wired expansion microphones. You can extend the
microphones up to 7 feet (2.13m) from the phone. For best results, we recommend that the microphones be
placed at least 3 feet (0.91m) away from the phone.
WƌŽĐĞĚƵƌĞ
 ^ƚĞƉϭ Plug the end of the microphone cable into the port on the side of the conference phone.
 ^ƚĞƉϮ Extend the microphone cable to the desired position.
The following figure shows installation of a wired expansion microphone.
&ŝŐƵƌĞϲtŝƌĞĚdžƉĂŶƐŝŽŶDŝĐƌŽƉŚŽŶĞ/ŶƐƚĂůůĂƚŝŽŶ
ZĞůĂƚĞĚdŽƉŝĐƐ
Wired Expansion Microphone, on page 15
/ŶƐƚĂůůƚŚĞtŝƌĞůĞƐƐdžƉĂŶƐŝŽŶDŝĐƌŽƉŚŽŶĞƐ
The Cisco IP Conference Phone 8832 provides the option of two wireless expansion microphones.
When the conference phone is in a call, the LED on the expansion microphone is lit green. To mute the
expansion microphone, press the Mute key. When the microphone is muted, the LED is lit red. When the
battery in the microphone is low, the LED blinks rapidly.

Zs/tZ&dͲ/^KKE&/Ed/>
ŝƐĐŽ/WŽŶĨĞƌĞŶĐĞWŚŽŶĞϴϴϯϮhƐĞƌ'ƵŝĚĞ
ϭϬ
z
ŽƵƌ WŚŽŶĞ
WĂŝƌĂtŝƌĞůĞƐƐDŝĐƌŽƉŚŽŶĞ
ĞĨŽƌĞzŽƵĞŐŝŶ
Draft comment: Design Team: Please review this procedure.
Disconnect the wired expansion microphones before you install wireless expansion microphones. You cannot
use both wired and wireless expansion microphones at the same time.
WƌŽĐĞĚƵƌĞ
 ^ƚĞƉϭ Position the table mount plate on the table surface location where you want to place the microphone.
^ƚĞƉϮ Remove the adhesive for the double-stick tape on the bottom of the table mount plate. Place the table mount
plate to adhere to the table surface.
^ƚĞƉϯ Attach the microphone to the table mount plate. Magnets are embedded in the microphone to snap the unit
into place.
You can move the microphone and attached table mount to a different location on the table surface as needed.
Use care when moving to protect the unit.
ZĞůĂƚĞĚdŽƉŝĐƐ
Wireless Expansion Microphone, on page 16
WĂŝƌĂtŝƌĞůĞƐƐDŝĐƌŽƉŚŽŶĞ
ĞĨŽƌĞzŽƵĞŐŝŶ
Unplug any wired microphones.
WƌŽĐĞĚƵƌĞ
 ^ƚĞƉϭ Press Settings.
 ^ƚĞƉϮ Select Admin Settings > Wireless Microphones.
 ^ƚĞƉϯ Select either Wireless Microphone 1 or Wireless Microphone 2.
If the selected channel is available, a Pair microphone 1? or Pair microphone 2? prompt
appears and you see the Pair softkey on the phone screen.
If a microphone is already linked to a particular channel, it cannot pair on a different channel and the phone
screen shows that the microphone is linked.

Zs/tZ&dͲ/^KKE&/Ed/>
ŝƐĐŽ/WŽŶĨĞƌĞŶĐĞWŚŽŶĞϴϴϯϮhƐĞƌ'ƵŝĚĞ
ϭϭ
zŽƵƌWŚŽŶĞ
^ƚĞƉϰ On the microphone to be paired, press the Mute button until the white LEDs begin to blink. If
pairing succeeds, a success message appears on the phone screen.
If pairing times out or fails, a message indicating this appears on the phone screen.
 ^ƚĞƉϱ (Optional) Press Cancel to revert to the Wireless Microphones menu.
hŶƉĂŝƌĂtŝƌĞůĞƐƐDŝĐƌŽƉŚŽŶĞ
ZĞůĂƚĞĚdŽƉŝĐƐ
Wireless Expansion Microphone, on page 16
hŶƉĂŝƌĂtŝƌĞůĞƐƐDŝĐƌŽƉŚŽŶĞ
WƌŽĐĞĚƵƌĞ
 ^ƚĞƉϭ Press Settings.
 ^ƚĞƉϮ Select Admin Settings > Wireless Microphones.
 ^ƚĞƉϯ Select either Wireless Microphone 1 or Wireless Microphone 2.
If the selected channel is paired, the Unpair softkey displays on the phone screen.
 ^ƚĞƉϰ Press Unpair.
ZĞůĂƚĞĚdŽƉŝĐƐ
Wireless Expansion Microphone, on page 16
ĂŝƐLJŚĂŝŶDŽĚĞ
You can connect two conference phones using a Smart Adapter and a pair of USB-C cables to expand the
audio coverage area in a room. Only one unit needs to be connected to the network.
In daisy chain mode, both units receive power though the Smart Adapter which is connected to a power
adapter. You can use only one microphone per unit. You can use either a pair of wired microphones with the
units or a pair of wireless microphones with the units, but not a mixed combination of the microphones.
When a wired microphone is connected to one of the units, it unpairs any wireless microphones connected
to the same unit. Whenever there is an active call, the LEDs and the menu options on the phone screen of
both units are synchronized.
To enable the Unpair option,
p
lace the wireless microphone on its charge
r
o
r
turn it off.

Zs/tZ&dͲ/^KKE&/Ed/>
ŝƐĐŽ/WŽŶĨĞƌĞŶĐĞWŚŽŶĞϴϴϯϮhƐĞƌ'ƵŝĚĞ
ϭϮ
z
ŽƵƌ WŚŽŶĞ
^ĞůĨĂƌĞWŽƌƚĂů
You can customize some phone settings with the Self Care portal web site, which you access from your
computer. The Self Care portal is part of your organization's Cisco Unified Communications Manager.
Your administrator gives you the URL to access the Self Care portal, and provides your user ID and password.
In the Self Care portal, you can control features, line settings, and phone services for your phone.
ವ Phone features include speed dial, do not disturb, and your personal address book.
ವ Line settings affect a specific phone line (directory number) on your phone. Line settings can include
call forwarding, visual and audio message indicators, ring patterns, and other line-specific settings.
^ƉĞĞĚͲŝĂůEƵŵďĞƌƐ
ವ Phone services can include special phone features, network data, and web-based information (such as
stock quotes and movie listings). Use the Self Care Portal to subscribe to a phone service before you
access it on your phone.
The following table describes some specific features that you configure with the Self Care portal. For more
information, see the Self Care portal documentation for your call control system.
&ĞĂƚƵƌĞƐ ĞƐĐƌŝƉƚŝŽŶ
Call forward Use the number that will receive calls when call forward is enabled on the phone. Use
the Self Care portal to set up more complicated call forward functions, for example,
when your line is busy.
Additional phones Specify additional phones (your mobile and other phones) that you want to use to
make and receive calls with the same directory numbers as your desk phone. You can
also define blocked and preferred contacts to restrict or allow calls from certain
numbers to be sent to your mobile phone. When you set up additional phones, you
can also set up these features:
ವ Single number reach ಧ Specify whether the additional phone should ring when
someone calls your desk phone.
ವ Mobile calls ಧ If the additional phone is a mobile phone, you can set it up to
allow you to transfer mobile calls to your desk phone or desk phone calls to
your mobile phone.
Speed dial Assign phone numbers to speed-dial numbers so that you can quickly call that person.
ZĞůĂƚĞĚdŽƉŝĐƐ 
Speed Dial, on page 26
Forward Calls, on page 30