Cisco Small Business Pro SPA 504G User manual

Cox Business IP Centrex
Calling Features and Functions
Quick Start Guide
Advanced Functions
Softkey Description
Setting Up Voice Mail
1. From your business phone, press the envelope
button or dial *298.
2. When asked for the PIN, enter 269266 (COXCOM).
3. Follow the prompts to record your voice message
and change the PIN.
Access Voice Mail
(from your business line)
1. From your business phone, press the envelope
button or dial *86.
2. Enter your password. (Note: Initial voice mail setup
must occur on the intended desk phone. The
temporary password is 269266.)
Access Voice Mail
(from main/other lines)
1. Pick up the line you want to check.
2. Press the envelope button or dial *86.
3. Enter the password for that line.
†
Some functions may be restricted by your
Cox Business VoiceManagerSM administrator.
While on Hook
Redial Calls the last number dialed.
Directory Accesses your personal or group
directory.
Cfwd Call Forwarding: Forwards all incoming
calls to your phone to a specific number.
Dnd (DND) Do Not Disturb: Prevents incoming
calls from ringing your phone. Calls are
automatically forwarded to voice mail.
LCR Last Call Return: Calls the last
incoming number.
PTT Push to Talk: Initiates immediate
communication with individuals. PTT can
be configured for one- or two-way voice.
While on a Call
End Ends the call.
Conf Conference with another. Press Conf
while on a call, dial another party and
press Conf again.
BXFER Blind Transfer: Transfers a call to another
number without announcing the caller.
1. While on an active call, press the
BXFER softkey.
2. Dial the receiver’s number
(or extension).
3. Press the # or Dial button.
XFER Warm Transfer: Transfers a call to
another number, but announces the
caller information before completing
the transfer.
1. While on an active call, press the
XFER softkey.
2. Dial the receiver’s number
(or extension).
3. Introduce the call and press the
XFER key again.
XFERVM Transfers a call to voice mail.
Hold Places the call on hold.
Code†Description
*72 Call Forward Always Activate
*73 Call Forward Always Deactivate
*98 Call Pickup
*69 Call Return
*68 Call Park
(press Hold / *68 / ext / #)
*88 Call Park Retrieve
(press *88 / ext / #)
*98 Call Pickup
(press *98 to pick up ringing ext)
*97 Answer Specific Extension
(press *97 / ext / #)
*50 Push to Talk
(press *50 / ext / #)
Cisco SPA508G Phone
Cisco SPA504G Phone

Telephone services not available in all areas. Other restrictions apply.
Telephone services are provided by an affiliated Cox entity.
©2016 Cox Communications, Inc. All rights reserved.
Function Description
Place/Answer
Calls
1. Pick up the handset.
2. Press the Speaker or Headset button
(or press a line button).
Ends a Call 1. Return the handset to the cradle.
OR
2. Press the EndCall softkey.
(Note: If you are using a speaker
phone, press the Speaker button.)
Adjusting
Volume
1. For “on call” volume, lift the handset
or press the Speaker button.
2. On the volume button, press + or – to
increase or decrease the volume.
3. Press Save.
Mute 1. To silence the phone microphone,
speaker or handset microphone,
press the Mute button on the phone.
(Note: The button will become red.)
2. To unmute the phone, press the
Mute button again.
# Feature Description
1 Handset Pick up to answer or place calls.
2 Message
Waiting
Indicator
When lit:
• Red (steady): New voice mail
message
• Red (flashing): Incoming call
3 LCD Screen Your phone may vary, but
typically displays:
• Date/time
• Phone station name
• Line extensions
• Softkey options
• Startup logo, screen saver,
background photo and
photo album
4 Line Keys Indicates phone line status:
• Green: Idle
• Red (steady): Line is active or
in use
• Red (flashing): Line is on hold
• Orange (steady): Line is
unregistered (cannot be used)
• Orange (flashing): Phone is not
connected to the network
5 Softkey Buttons Press a softkey button to
perform the action on the
label on the LCD screen.
6 Navigation
Buttons
Press in either direction to
scroll through the options on
the LCD screen.
7 Message Button Press to access voice mail.
8 Hold Button Press to place call on hold.
# Function Description
9 Setup Button Press to access a menu to configure
features and preferences for a
phone, access call history and
provide phone status.
10 Mute Button Press to mute and unmute your
phone. Flashing red means there is
no network connection.
11 Volume Button Use to adjust volume of ringer
(when on hook) and call volume
(when off hook).
12 Headset Button Press to turn on the headset.
13 Speaker Button Press to turn on the speaker phone.
14 Keypad Press to dial phone numbers.
Calling Basics
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