Cisco C926 User manual

C926 User Manual
Notices Information
Copyright
Safety Instructions
WEEE Warning
Cleaning
FCC Statement
Summary of changes
Change for Release x.0.4.4.36,Manual version x.0.4.4.36
Change for Release x.0.4.4.27,Manual version x.0.4.4.27
Change for Release x.0.4.4.12,Manual version x.0.4.4.12
Getting Started
Packing List
Phone Installation
1. Attach the phone stand
2. Connect the Handset and optional Headset
3. Connect the Network and Power
Initialization Process
Status
Registration
Idle Screen
Getting Familiar with Your Phone
Hardware Components Preview
Icon Preview
LED Instruction
Power Indicator LED
Line LED (Line Key set as Line)
BLF or BLF List Key LED ( Line/Line Key set as BLF)
Shared Line LED
Other Key Led
User Interface
Line Key Function Overview
Basic Setting Configuration
General Settings
Web Login
Administrator Password
Display Mode
Language
Wallpaper
Screen Saver
Backlight
Time and Date
LED Status Setting
Key as Send
Network Setting
IPv4
IPv6
IPv4&IPv6
PC Port
Contact Setting
Local Directory
Remote Phonebook
LDAP Phonebook
Search Contact
Call History Setting
Call History
Audio Setting
Ring Tone
Volume
Voice Mail Tone
Play Hold Tone
Play Hold Tone Delay
System Settings
Dial Plan
Dial-Now Timeout
No Key Entry Timeout

Emergency Call
Label Scroll
Show Missed Calls
Auto Logout Time
Reboot in Talking
Detect IP Conflict
Redial Mode
Keypad Lock
Suppress DTMF Display
Suppress DTMF Display Delay
Check-Syn With Authenticate
Other features settings
Action URL
Softkey Layout
Programmable Key
Exp Key
Basic Call Features
Place a Call
End a Call
Redial a Call
Receive a Call
Incoming Call Show Mode
Auto Answer
Call Hold
Call Transfer
Call Conference
Call Forward
Call Return
Call Back
Call Waiting Tone
Hide Caller ID
Reject Anonymous
Call Mute
DND
Hot Line
Auto Redial
Function Key Features and Settings
Line
Speed Dial
BLF
Visual Alert for BLF Pickup
Audio Alert for BLF Pickup
BLF List
Voice Message
Direct Pickup
Group Pickup
Call Park
Intercom
Intercom Barge
DTMF
Prefix
Local Group
XML Group
LDAP
XML Browser
Broadsoft Group
Conference
Forward
Transfer
Hold
Group Listening
DND
Redial
SMS
Send SMS
Set SMS Line Key
Record
URL Record
Paging
Shared Line
Public Hold

Private Hold
Hot Desking
ACD
Zero Touch
Multicast Paging
Sending RTP Stream
Receiving RTP Stream
BT Feature
How to Enable headset mode?
How to Activate Bluetooth?
How to Pair the Bluetooth Headset to the Phone?
How to edit device information?
Answering Calls
How to answer an incoming call?
How to adjust the earphone volume during a call?
How to Ending Calls?
WIFI Feature
Manual
How to Enable Wi-Fi feature of the UC926E?
How to Connect the UC926E To an Available Wireless Network?
How to view Wireless Network status?
How to Disconnect Wireless Network?
How to Manually add a Wireless Network?
How to Disable Wi-Fi feature?
Provision
Upgrade
Factory Reset
Pcap Feature
System Log
Upgrade
Configuration File
Troubleshooting
Why is the phone LCD screen blank?
When the phone display "Network Unavailable"?
When you can't I get a dial tone?
Where to set the tone?
Why can't the phone detect the Bluetooth headset?
Why there is a noise in the Bluetooth headset?
Why the Bluetooth headset cannot be off-hook?
Why can't the IP phone connect to Wi-Fi?
Why is the wireless signal strength low?
How to download XML Configuration?
How to Import Trusted CA certificate?
How to Import Server CA certificate?
How to use Vlan?
How to use LLDP?
How to Set LCD and Web GUI?
How to Upgrade via FTP?
How to make Ringtone?
How to use Open VPN?
Provisioning Guide on Free PBX
Redundancy Server
How to Use Auto Provision Phonebook?
All Documents

Safety Instructions
To use the Phone, please follow the instructions in this user manual.
Use the power adapter supplied with your phone. Other power adapters may damage the phone.
This phone is only for indoor use. And also avoid in high humidity, water and some other liquids.
Do not use the phone during thunderstorms.
CE
FCC
WEEE Warning
To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in
electrical and electronic equipment, end users of electrical and electronic equipment should understand the meaning of the crossed-out wheeled
bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately.
Cleaning
To clean the device, use an anti-static cloth. Please avoid cleaning liquids as they might damage the surface or internal electronics of the phone.
FCC Statement
1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause undesired operation.
2. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the
equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
*RF warning for Mobile device:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and
operated with minimum distance 20cm between the radiator & your body.
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Summary of changes
This section describes the changes to this user manual for each release and user manual version.
Change for Release x.0.4.4.36,Manual version x.0.4.4.36
Major updates have occurred to the following sections:
BLF blink
Transfer Release Trigger
Change for Release x.0.4.4.27,Manual version x.0.4.4.27

Major updates have occurred to the following sections:
UC926E supports 16 accounts
Change for Release x.0.4.4.12,Manual version x.0.4.4.12
Major updates have occurred to the following sections:
BT Feature
Wi-Fi Feature
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Getting Started
Packing List
The package contains the following parts, please check if all the items are not missed:
1. The phone station
2. The phone stand

3. Handset
4.Headset cord
5. Power adapter

6. Ethernet cable
7. User Manual
Phone Installation
1. Attach the phone stand

2. Connect the Handset and optional Headset
3. Connect the Network and Power

Initialization Process
After your phone has been powered up, the system boots up and performs the following steps:
Automatic Phone Initialization
The phone finishes the initialization process by loading the saved configuration. The phone LCD screen will display "Booting"
And then show "Initializing "during the initialization.

The IP Phone will upgrade the firmware if there is a new firmware on your server. And the IP Phone will show "Check firmware, please wait…"
after initialization.
Then IP Phone will show Reboot information:
By default, the phone attempts to contact a DHCP server in your network in order to obtain its valid network settings, e.g. IP address, subnet
mask, default gateway, DNS server.
Status

You can view the system status of your phone via phone user interface or web user interface. The information of phone status includes:
Information (e.g., Model, IPV4,IPV6, MAC, Firmware, Hardware), Network (e.g., WAN Type, IP, Mask, LAN Type, Gateway, DNS …) Account (e.
g., register status of accounts)
To view the phone status via Phone interface:
1. Press Menu Status Information
2. Press Menu Status Network
3. Press Menu Status NetworkIPV4

4. Press Menu Status NetworkIPV6
5. Press Menu Status Account (UC926E support sixteen accounts)
To view the phone status via Web interface:
Login webpage (For How to login, please refer to )Web Login
View the information of Version, Account and Network.

Registration
To register via Phone interface
1. Press Menu Settings Advanced Setting (default password: admin) Accounts
2. Select the desired account
3. Select Enable for Account active
4. Select the desired profile of the account.
5. Fill the SIP User ID, Authenticate ID
6. Fill the Password and Name (shown on LCD).
7. Press Save to save the configuration.

Note:
If there is a port of sip server, you need to press "1" on the keypad, then you will find the ":".
Additional Information
When the current input method is ABC/abc/2ab,
Pressing "1", you will find "?"
Pressing "0", you will find "< > () {} []"
Pressing “*”, you will find “*/”!@$”
Pressing "#", you will find "#'%&*|"
To register via Web interface
1. Login webpage and Click Profile Basic
2. Fill the Primary SIP Server and other profile information.

3. Select the SIP Transport.
4. Click to save the configuration.
5. Click Account Basic.
6. Select Yes for Account Active.
7. Select the desired Profile.
8. Fill the SIP User ID, Authenticate ID, Authenticate Password and other account information.
9. Click to save the configuration.
To register via DHCP SIP Server
1. Login web page and Click Profile Basic

2. Fill the Primary SIP Server and other profile information.
3. Select Yes for the DHCP SIP Server and select the SIP Transport.
4. Click to save the configuration.
5. Click Account Basic.

6. Select Yes for Account Active.
7. Select the desired Profile.
8. Fill the SIP User ID, Authenticate ID, Authenticate Password and other account information.
9. Click to save the configuration.
Note:
1. All fields with *** must be filled. If changed, it requires a phone restart.
2. Account Status says the account registered successfully or not.
Idle Screen

Name Description
1. Date
& Time It is the area that displays the current set date and time of the phone.
2.
Notice It is the area to display the phone's notifications such as missed calls, SMS, do not disturb mode and many more. For more info, see .Icon Preview
3. Line
Keys This area shows the line key labels. The current account is highlighted. you can switch the account by pressing right or left navigation key. The Line keys can also be used for other function keys. For more info, you can refer to Line Keys
4. Soft
Key This area shows the soft key labels. The default soft key labels are "History", "Directory", "DND" and "Menu". For more info, see Pro grammable Key
5. DSS
Key The Line keys can be used for other functions keys (e.g.: BLF)
6.
Multipa
ge Key
UC926E support 36 keys,you can configure different types.You can view and use these keys by pressing the multipage key.
7.
Wallpap
er
This shows the current wallpaper picture. You can also change it. For more info, you can refer to .Wallpaper
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Getting Familiar with Your Phone
Hardware Components Preview

Item Description
LCD screen To Presentation all information about the date& time, accounts, soft keys, messages, calls and other some information.
Power Indicator LED To indicate the power status
Line keys The phone supported up to 4 accounts
1. Steady green: idle interface, during a call..
2. Blink red: a call incoming
Soft keys Labels automatically to identity their context-sensitive features.
Navigation keys
1. OK.
To move up of the selection shows on the screen.Up arrow key:
To move right of the selectionRight arrow key:
shows on the screen.
To move left of the selection shows on the screen.Left arrow key:
To move down of the selection shows on the screen.Down arrow key:
1. To return to idle screen.
2. To cancel the information or call on the screen.
Mute key
1. To mute the voice during the call (Red light).
2. To un-mute the call.
Conference
To place a conference call

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Line Keys To be configured as different function as:
Line
Speed Dial
BLF
BLF List
Voice Mail
Direct Pickup
Group Pickup
Call Park
Intercom
DTMF
Prefix
Local Group
XML Group
XML Browser
LDAP
Network Directories
Conference
Forward
Transfer
Hold
DND
Redial
Call Return
SMS
Record
URL Record
Paging
Group Listening
Public Hold
Private Hold
Hot Desking
ACD
Zero Touch
URL
Network Group
Multicast Paging
Group Call Park
CallPark Retrieve
Pull Call
Shared Line
The LED lights status when set as Shared line:
Stay green: Idle
Stay red: Busy
Blinked green: Ring Back
Blinked red: A call incoming
Steady orange: During a call
Blinked orange: Public Hold
Blinked green: Private Hold
Light Drown: Unregistered
Broadsoft group
Speaker
Press this button to place a call in hands-free mode.
Redial
To dial the previous dialed number.
To act as send key.
Volume
To decrease the volume.
To increase the volume.