Cisco 9951 Standard User manual

Data Sheet
© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 1 of 7
Cisco Unified IP Phone 9951
Product Overview
The Cisco Unified IP Phone 9951 is an advanced collaborative multimedia endpoint that provides voice, video,
applications and accessories. Highlights include Gigabit Ethernet, High-definition voice, a high-resolution, fully-
backlit pixel-based color display, along with a new industrial design and user interface designed for simplicity and
high usability. Accessories, sold separately, include support for USB peripherals such as wired and wireless
headsets and a standard definition USB camera, Bluetooth handsfree support which supports accessories such as
the Jawbone ICON for Cisco Bluetooth headset and a Unified IP Color Key Expansion Module for cost-effective and
scalable line/feature appearance expansion. The IP Phone 9951 also support includes XML and Java MIDlet-based
applications.
Features and Benefits
●Newly developed industrial design and user experience designed for use with its VGA display
●H.264 video support for 2-way standard definition calling with USB support for the Cisco Unified Video
Camera
●Gigabit Ethernet network connectivity and switch port available for a downstream PC
●Embedded Bluetooth radio and 2 USB ports for headsets and the camera
●Firmware support for XML and Java MIDlet applications
Table 1. Features and Benefits
Feature Benefits
Hardware
Ergonomic Design Highly usable and intuitive arrangement of lines, features and calls. Transfer, Conference and Hold appear on hard
keys to reduce the number of presented softkeys to a maximum of 4 per call state.
Customization This model can be ordered as Arctic White or Charcoal Gray. Handsets are available internationally as slimline (5oz,
140g) or standard (6oz, 170g) and can be mixed and matched between users within the same work environment to
enable a feeling of customization and ownership among the users.
Display VGA presentation for calling, video calling and applications. 5-inch (10 cm) graphical TFT color display, 24-bit color
depth, 640 x 480 effective pixel resolution, with backlight. Display also supports localization requiring double-byte
Unicode encoding for fonts.
Ethernet Internal 2-port Cisco Ethernet switch allows for a direct connection to a 10/100/1000 BASE-T Ethernet network
through an RJ-45 interface with single LAN connectivity for both the phone and a colocated PC. System
administrator can designate separate VLANs (802.1Q) for the PC and phone, providing improved security and
reliability of voice and data traffic.
Bluetooth Mobility for headset users within 30 feet of their desktop to enable the freedom to go to the printer, a colleague’s
desk or nearby private location while on a call. The IP Phone 9951 supports the Hands-free and Headset Bluetooth
profiles including support of the Jawbone ICON for Cisco Bluetooth Headset.
USB 2 USB ports accelerate the usability of call handling and applications by enabling accessories such as the Cisco
Unified Video Camera, wired and wireless headsets.
External Audio Ports General Purpose Audio In and Audio Out ports enable a relaxed speakerphone experience over external speakers
and microphone.
5 lines expanding to 77 with 2
IP Color Key Expansion
Modules
The convenience of many speed dials or programmable features, or the necessityof following the activity of many
lines. Up to 200 calls supported per device.

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© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 2 of 7
Feature Benefits
Buttons 5 feature buttons with state indicating LEDs
5 call session buttons with state indicating LEDs
Applications, Directories, Voicemail
Conference, Transfer, Hold
Volume Up/Down
Back-lit Mute, Speakerphone, Headset
Back, End Call, 5-Way Navigation Pad
Accessories
IP Color Key Expansion
Module Available separately, enables advanced use of lines, speed dials and features.
Cisco Unified Video Camera Available separately, enables 2-wayvideo calling between phones or to a media conference unit.
Headset Support Integrated design & advanced, updateable firmware for Jawbone ICON for Cisco Bluetooth headset which also
works with all major mobile phone models. Also supports standard Bluetooth and USB headsets supported via the
hands-free and headset Bluetooth profiles. Wideband analog headset support also provided via a dedicated RJ9
headset port on the rear of the phone.
Firmware
New user experience Advanced organization of lines, speed dials and programmable features separate from call appearances. Great for
those who make few calls per day, better for those who handle dozens of calls per hour.
SIP Signaling SIP interoperation with the call control and partner applications enables a rich unified communications solution.
Application Support XML and Java MIDlet applications provided by Cisco’s application development partners or customers’ own
development staff.
Unified Communications Manager Support
●Cisco Unified Communications Manager version 7.1(3a)SU1 or later.
●Survivable Remote Site Telephony (SRST) version 4.3 or later.
Licensing
Phone licensing is dependent on the call control platform and its policies. For the Cisco Unified Communications
Manager, the IP Phone 9951 requires 4 Device License Units (DLUs) or an Enhanced IP User Connect License for
UCM release 7.1(5) or later. There are no special licence plus phone bundles for Tier II distributors. The IP Phone
9951 is not supported on non-Cisco third party call control systems.
Product Specifications
Table 2. Product Specifications
Protocols SIP for signaling
H.264 for video
Connectivity 10/100/1000 wired Ethernet network port plus switched PC port
Options Arctic White or Charcoal Gray color
Slimline (5oz, 140g) or Standard (6oz, 170g) handset
Language support Arabic, Bulgarian, Catalan, Chinese (People’s Republic of China), Chinese (Hong Kong), Chinese (Taiwan),
Croatian, Czech, Danish, Dutch, English - plus localized prompts for the UK, Estonian, French, Finnish, German,
Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese
(Portugal), Portuguese (Brazil), Romanian, Russian, Spanish (Spain), Slovak, Swedish, Serbian (Republic of
Serbia), Serbian (Republic of Montenegro), Slovenian, Thai, Turkish
Physical dimensions (HxWxD) 9.2” (23.4 cm) x 10.33”(26.25 cm) x 1.56”(3.97 cm)
In slab mode with the footstand removed.
Power IEEE Power over Ethernet 802.3af and 802.3at supported, class 4. The IP Phone 9951 is compatible with both class
3 and class 4 IEEE PoE switch blades and supports both Cisco Discovery Protocol (CDP) and Link Layer Discovery
Protocol - Power over Ethernet (LLDP-PoE)
Temperature range Enter specification description; include metric equivalents in parentheses
Operational Temperature Temperature: 23°F (-5°C) ~ 131°F (55°C)

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Non-Operational Temperature
Shock Temperature: -13°F (-25°C) ~ 158°F (70°C)
Temperature-Altitude
(Operational) Temperature: 140°F (40°C) Ambient condition to 9843 ft (3,000 m)
Temperature-Altitude (Non-
Operational) Ambient condition to 15,000 ft (4,572 m)
Temperature-Humidity (Non-
Operational) Humidity: 90% ± 5% Relative Humidity
Non-Operational Hot
Temperature (Storage) Temperature: 158°F (70°C) ± 2°C
Non-Operational Cold
Temperature (Storage) Temperature: -40°F (-40°C) ± 2°C
Quantity Shipped per Pallate 320 units
SKU Description Weight: Hardware
lb (kg) Weight: Single Carton lb (kg) Weight: Master Pack of 8
Cartons
lb (kg)
CP-9951-C-K9= Cisco Unified IP Endpoint
9951, Charcoal, Standard
Handset
3.43(1.558) 4.34(1.970) 36.46(16.540)
CP-9951-CL-K9= Cisco Unified IP Endpoint
9951, Charcoal, Slimline
Handset
3.37(1.527) 4.30(1.951) 36.13(16.389)
CP-9951-W-K9= Cisco Unified IP Endpoint
9951, Arctic White,
Standard Handset
3.57(1.620) 4.57(2.074) 38.29(17.370)
CP-9951-WL-K9= Cisco Unified IP Endpoint
9951, Arctic White, Slimline
Handset
3.50(1.589) 4.50(2.040) 37.70(17.100)
CP-89/9900-HS-C= Spare Handset for 8900 or
9900 Series, Charcoal,
Standard
0.39(0.177)
CP-89/9900-HS-CL= Spare Handset for 8900 or
9900 Series, Charcoal,
Slimline
0.32(0.146)
CP-89/9900-HS-W= Spare Handset for 8900 or
9900 Series, Arctic White,
Standard
0.41(0.187)
CP-89/9900-HS-WL= Spare Handset for 8900 or
9900 Series, Arctic White,
Slimline
0.34(0.156)

Data Sheet
© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 4 of 7
Table 3. Calling Features
Feature Specifications
Calling Feature Support ●+ Dialing
●Abbreviated dialing
●Adjustable ringing and volume levels
●Adjustable display brightness
●Agent Greeting/Whisper Coaching
●Application Launch Pad
●Auto-answer
●Auto-detection of headset
●Barge
●Callback
●Call forward
●Call history lists
●Call park
●Call pickup
●Call timer
●Call waiting
●Caller ID
●Corporate directory
●Conference
●Direct transfer
●Extension mobility service
●Fast-dial service
●Group call pickup
●Hold
●Intercom
●Immediate divert
●Join
●Last-number redial
●Malicious-caller ID
●Message-waiting indicator
●Meet-me conference
●Music on hold
●Mute
●Network profiles (automatic)
●On- and off-network distinctive ringing
●OPickUp
●Personal directory
●Predialing before sending
●Privacy
●Redial
●Ring tone per line appearance
●Service URL
●Shared line
●Time and date display
●Transfer
●Visual Voice Mail
●Voice Mail
Audio Codec Support G.711a, G.711u, G.729a, G.729ab, G.722, iSAC and iLBC audio compression codecs.
Configuration Options ●Dynamic Host Configuration Protocol (DHCP) client or static configuration
●Support for online firmware upgrades using Trivial File Transfer Protocol (TFTP)
●Domain Name System (DNS)
●HTTP Firmware Management

Data Sheet
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Feature Specifications
Network Features ●Cisco Discovery Protocol (CDP)
●Link Layer Discovery Protocol Power over Ethernet (LLDP-PoE)
●Transparent secure roaming
●Provisioning of network parameters through DHCP
●Switch Auto-Negotiation
●VPN Client
Security Features ●Certificates
●Image authentication
●Device authentication
●File authentication
●Signaling authentication
●Media encryption using Secure Real-Time Protocol (SRTP)
●Signaling encryption using Transport Layer Security (TLS) Protocol
●Certificate authority proxy function (CAPF)
●Secure profiles
●Encrypted configuration files
Provisioning and
Manufacturing
●Cisco Unified Communications Manager Express Version Negotiation
●Web server for configuration and statistics
●QoS reporting: jitter, delay, dropped packets, and latency on a per-call basis
●Real Time Control Protocol (RTCP) support and monitoring
●Syslog
Table 4. Video Features and Benefits
Feature Specifications
Video standards H.264/AVC
Frame rates 30 fps (maximum) using H.264/AVC for video
Frame or picture formats SQCIF (128 x 96 pixels)
QCIF (176 x 144 pixels)
QVGA (320 x 240 pixels)
SIF (352 x 240 pixels)
CIF (352 x 288 pixels)
VGA (640 x 480 pixels)
Ordering Information
Help customers understand all the components or parts they need to purchase in order to install and use the
product. This section also provides a direct link to the Cisco Ordering Tool and lists part numbers for customer
convenience.
To place an order, visit the Cisco Ordering Home Page. To download software, visit the Cisco Software Center.
Table 5. Ordering Information
Product Name Part Number
Cisco Unified IP Phone 9951, Charcoal, Standard Handset, Configurable with Camera CP-9951-C-K9
Cisco Unified IP Phone 9951, Charcoal, Slimline Handset, Configurable with Camera CP-9951-CL-K9
Cisco Unified IP Phone 9951, White, Standard Handset, Configurable with Camera CP-9951-W-K9
Cisco Unified IP Phone 9951, White, Slimline Handset, Configurable with Camera CP-9951-WL-K9
Cisco Unified IP Phone 9951, Charcoal, Standard Handset, Spare CP-9951-C-K9=
Cisco Unified IP Phone 9951, Charcoal, Slimline Handset, Spare CP-9951-CL-K9=
Cisco Unified IP Phone 9951, White, Standard Handset, Spare CP-9951-W-K9=
Cisco Unified IP Phone 9951, White, Slimline Handset, Spare CP-9951-WL-K9=

Data Sheet
© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 6 of 7
Table 6. Spare Parts
Spare Handset for 8900 or 9900 Series, White, Slimline CP-89/9900-HS-WL=
Spare Handset for 8900 or 9900 Series, White, Standard CP-89/9900-HS-W=
Spare Handset for 8900 or 9900 Series, Charcoal, Slimline CP-89/9900-HS-CL=
Spare Handset for 8900 or 9900 Series, Charcoal, Standard CP-89/9900-HS-C=
Spare Handset Cord, White CP-HS-CORD-W=
Spare Handset Cord, Charcoal CP-HS-CORD-C=
Spare footstand for 8900 or 9900 Series, White CP-89/9900-FS-W=
Spare footstand for 8900 or 9900 Series, Charcoal CP-89/9900-FS-C=
Table 7. Accessories
Accessories include the Cisco Unified Video Camera, Jawbone ICON for Cisco Bluetooth Headset, the Unified IP
Color Key Expansion Module and Locking Wall Mount Kits. The Cisco Unified Video Camera is offered at no
additional hardware price when ordered with the configurable phone SKUs or with phone and camera bundles listed
in Table 5.
For more information about accessories, go to:
●Cisco Unified Video Camera for the IP Phone 9900 Series
●Jawbone ICON for Cisco Bluetooth Headset
●Cisco Unified IP Color Key Expansion Module
Cisco Unified Video Camera for the 9900 Series IP Phone, Charcoal CP-CAM-C=
Cisco Unified Video Camera for the 9900 Series IP Phone, White CP-CAM-W=
Jawbone ICON for Cisco Bluetooth Headset, Charcoal, Australia Power Cube, Spare CP-ICON-HS-C-AU=
Jawbone ICON for Cisco Bluetooth Headset, Arctic White, Australia Power Cube, Spare CP-ICON-HS-W-AU=
Jawbone ICON for Cisco Bluetooth Headset, Charcoal, Europe Power Cube, Spare CP-ICON-HS-C-CE=
Jawbone ICON for Cisco Bluetooth Headset, Arctic White, Europe Power Cube, Spare CP-ICON-HS-W-CE=
Jawbone ICON for Cisco Bluetooth Headset, Charcoal, North America Power Cube, Spare CP-ICON-HS-C-NA=
Jawbone ICON for Cisco Bluetooth Headset, Arctic White, North America Power Cube, Spare CP-ICON-HS-W-NA=
Jawbone ICON for Cisco Bluetooth Headset, Charcoal, United Kingdom Cube, Spare CP-ICON-HS-C-UK=
Jawbone ICON for Cisco Bluetooth Headset, Arctic White, United Kingdom Cube, Spare CP-ICON-HS-W-UK=
Cisco Unified IP Color Key Expansion Module, Charcoal CP-CKEM-C=
Cisco Unified IP Color Key Expansion Module, White CP-CKEM-W=
Locking Wallmount Kit for 8900 or 9900 Series, Charcoal CP-89/9900-LWMK-C=
Locking Wallmount Kit for 8900 or 9900 Series, Arctic White CP-89/9900-LWMK-W=
Locking Wallmount Kit for 8900 or 9900 Series and KEM, Charcoal CP-89/9900-LK-K-C=
Locking Wallmount Kit for 8900 or 9900 Series and KEM, Arctic White CP-89/9900-LK-K-W=
Table 8. Local Power Options: Cube and Regional Cords
The power cube is new for the IP Phones 8900 and 9900 Series, but the cords are the same cords as used with the
7900 series. Power Cube 4 supports up to 44W and is internationally rated for different power grids worldwide.
Product Name Part Number
Cisco Unified IP Endpoint Power Cube 4: 48V; 0.917A; 47-63Hz; 100-240V~0.8A CP-PWR-CUBE-4=
Asia Pacific CP-PWR-CORD-AP=
Argentina CP-PWR-CORD-AR=
Australia CP-PWR-CORD-AU=

Data Sheet
© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 7 of 7
Product Name Part Number
European Community CP-PWR-CORD-CE=
China CP-PWR-CORD-CN=
Japan CP-PWR-CORD-JP=
North America CP-PWR-CORD-NA=
Switzerland CP-PWR-CORD-SW=
United Kingdom CP-PWR-CORD-UK=
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