Cisco 6941 - Unified IP Phone Slimline VoIP User manual

PhoneApplications
CallHistory
CallHistoryallowsyoutoviewinformationaboutthelast150
callsonyourphone.Acalliconisdisplayedtoindicatethetypeof
call:Received,PlacedorMissed.
ThecallerIDisdisplayedwiththecallicon.IfthecallerIDis
unavailable,thenthephonenumberisdisplayed.Ifthephone
numberisunavailable,then“Unknown”isdisplayed.AllCall
Historyitemsareintegratedintoonelistandareorderedbytime
(latesttooldest).Thereis150calllimitperphoneandnotper
line.Forexample,ifaphonehasmultiplelines,the150calllimit
isforalllinescombined.
YoucansorttheCallHistorylistbyalllines,eachline,orby
missedcalls.YoucanalsodialanumberdirectlyfromtheCall
Historylist.
ViewCallHistory
1. PresstheApplicationsbutton .
2. SelectCallHistory.(UsetheNavigationbarandbuttontoscroll
andselect.)
3. SelectAllLinesorthelinethatyouwanttoview.
4. Pressthe softkeytoreturntotheCallHistoryscreen.
DialFromCallHistory
1. PresstheApplicationsbutton .
2. SelectCallHistory.(UsetheNavigationbarandbuttontoscroll
andselect.)
3. SelectAllLinesorthelinethatyouwanttoview.
4. FromtheCallHistorylist,selectthecallyouwanttodialand
dooneofthefollowing:
– PresstheCallsoftkey.
– Pressthelinekey.
– Pickupthehandset.
– Pressthespeakerphoneorheadsetbutton.
EditNumberFromCallHistory
1. PresstheApplicationsbutton .
2. SelectCallHistory.(UsetheNavigationbarandbuttontoscroll
andselect.)
3. SelectAllLinesorthelinethatyouwanttoview.
4. Selectthecallyouwanttoedit.
5. PresstheEditDialsoftkey(youmayneedtopressthemore
softkeyfirst).
6. Pressthe>>softkeytomovethecursortotherightandpress
the<<softkeytomovethecursortotheleft.
7. Pressthe softkeytodeletenumbers.
8. PresstheDialsoftkeytodialtheeditednumber(youmayneed
topressthemoresoftkeyfirst).
9.Pressthe softkeytoreturntotheCallHistorylist.
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ClearCallHistory
1. PresstheApplicationsbutton .
2. SelectCallHistory.(UsetheNavigationbarandbuttontoscroll
andselect.)
3. SelectAllLinesorthelinethatyouwanttoview.
4. PresstheClearsoftkey(youmayneedtopressthemore
softkeyfirst).
5. PresstheDeletesoftkeytodeletetheCallHistorylist,orpress
theCancelsoftkeytogobacktotheCallHistoryscreen.
RingTones
Youcancustomizehowyourphoneindicatesanincomingcall
andanewvoicemailmessage.Youcanalsoadjusttheringer
volumeforyourphone.
ChangeRingtoneforaLine
1. PresstheApplicationsbutton .
2. SelectPreferences.(UsetheNavigationbarandbuttontoscroll
andselect.)
3. SelectRingtone.
4. Selectaringtone.
5. PressthePlaysoftkeytoplayasample.
6. PresstheSetsoftkeytoselecttheringtone.
7. PresstheApplysoftkeytoconfirmyourselection,orpressthe
CancelsoftkeytogobacktotheRingtonescreen.
8. Pressthe softkeytoreturntothePreferencesscreen.
PhoneContacts
TheCiscoUnifiedIPPhoneprovidesyouwithaccesstotheOhio
UniversityDirectory
OhioUniversityDirectory
TheOhioUniversityDirectorycontainsUniversitycontactsthatyou
canaccessonyourphone.
Youcandialcallsfromyourcorporatedirectoryintwoways:
• Whenyouarenotonanothercall.
• Whenyouareonanothercall.
SearchforandDialaContact
1. PresstheContacts button.
2. SelectOhioUniversityDirectory.(UsetheNavigationbarand
buttontoscrollandselect.)
3. Selectanyofthesecriteriatosearchforaco‐worker:
– Firstname
– Lastname
4. Enterthesearchcriteriainformation,presstheSubmitsoft
key,andselectacontact.
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5. Todial,performanyoftheseactions:
– PresstheDialsoftkey.
– PresstheSelectbutton.
– Fromthekeypad,pressthenumberthatisdisplayedinthe
upperright‐handcornerofthecontactlabel.
– PresstheSpeakerphonebutton .
Personal Directory
TosetupyourPINtousethePersonalDirectorygoto
https:/myphone.ohio.edu/ucmuserandlogintothewebsite.
OnceloggedinhoveroveryourOHIOIDinthetoprightofthe
screenandselectChangePhonePin
VoiceMessages
Voicemessagesarestoredonyourvoicemailsystem.Your
companydeterminesthevoicemailsystemyourphoneuses.
Youcan:
• Personalizeyourvoicemail
• Checkforvoicemessages
• Listentovoicemessages
CheckforVoiceMessages
Checkforvoicemessagesinanyoftheseways:
• Lookatthevisualmessageindicatorlamponyourhandset.
 Youcanconfigurethevisualmessageindicatorlampusing
yourUserOptionswebpages.
• Lookfor:
– Amessagewaitingicon .

ListentoVoiceMessages
Therearetwowaysyoucanlistentovoicemessages:
• PresstheMessages buttontolistentovoicemessagesleft
onanyline.
• Pressalinebutton,thenpressMessagestohearonlythevoice
messagesforthatline.


PhoneApplications
CallingFeatures
ForwardCallsonyourPhone
Whenforwardingcallsfromyourphone:
• Enterthecallforwardtargetnumberexactlyasyouwoulddial
itfromyourphone.Forexample,enteranaccesscodeorthe
areacode,ifnecessary.
• Callforwardingisphone‐linespecific.Ifacallreachesyouona
linewherecallforwardingisnotenabled,thecallwillringas
usual.
ForwardCallsonaPrimaryLine
1.PresstheFwdAllsoftkey.
2. Enterthetargetphonenumber.(Dependingonhowyour
voicemailsystemissetup,youmaybeabletopressthe
Messages buttontoforwardallcallstovoicemail.)
 Visualconfirmationdisplaysonyourscreenforaslongasthe
featureisenabled
3.Tocancelcallforwarding,pressFwdOFF.
RespondtoaCallWaitingNotification
Toanswertheringingcall,presstheflashingamberlinebutton.
Yourphoneputstheoriginalcallonholdautomaticallyand
connectstheringingcall.
DivertaCall
PresstheDivertsoftkeytosendanactive,ringing,orheldcallto
yourvoicemailsystemortoapredeterminedphonenumber.
HoldandResumeaCall
1.Toputacallonhold,presstheHoldbutton .
 TheHold icondisplaysandthelinebuttonflashesgreen.
2.Toresumethecall,presstheResumesoftkeyortheflashing
greenlinebutton.
MuteYourPhone
1.PresstheMute buttontoturnMuteon.
 Visualconfirmationdisplays.
2.PresstheMutebuttonagaintoturnMuteoff.
TransferaCalltoAnotherNumber
1. Verifythatyouareonanactivecall(notonhold).
2. PresstheTransferbutton .
3. Enterthetransferrecipient’sphonenumber(orpressaspeed
dialbutton).
4. Waitfortherecipienttoanswer.(Or,skiptoStep5whilethe
callisringing.)
5. PresstheTransferbuttonagain.Thetransferiscomplete.

Cisco 6941 IPPhone
QuickReferenceGuide
OfficeofInformationTechnology
Phone:(740)593‐1222
Email:[email protected]
Web:www.ohio.edu/oit/voip
PhoneManager:http://myphone.ohio.edu/ucmuser