Cisco 8845 Service manual

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Cisco 8845 IP Phone User Reference
1
Handset and Handset light strip
Indicates whether you have an incoming call (flashing red) or a new voice
message (steady red).
2
Camera
Use the camera for video calls.
3
Programmable feature buttons and
line buttons
Access your phone lines, features, and call sessions.
4
Softkey buttons
Access to functions and services (New Call, Forward All, etc.)
5
Back, Navigation cluster, and
Release
Back Return to the previous screen or menu.
Navigation cluster Navigation ring and Select button—Scroll
through menus, highlight items and select the highlighted item.
Release End a connected call or session.
6
Hold/Resume, Conference, and
Transfer
Hold/Resume Place an active call on hold and resume the held call.
Conference Create a conference call.
Transfer Transfer a call.
7
Speakerphone, Mute, and Headset
Speakerphone Toggle the speakerphone on or off. When the
speakerphone is on, the button is lit.
Mute Toggle the microphone on or off. When the microphone is
muted, the button is lit.
Headset Toggle the headset on or off. When the headset is on, the
button is lit.
8
Contacts, Applications, and
Messages
Contacts Access personal and corporate directories.
Applications Access call history, user preferences, phone settings,
and phone model information.
Messages Autodial your voice messaging system.
9
Volume button
Adjust the handset, headset, and speakerphone volume (off
hook) and the ringer volume (on hook).

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Voicemail Functions
Your voicemail ID is your 4 digit extension number.
First Time Enrollment
• If you have multiple lines
o Press the line button of the extension desired
• Press the Messages button.
• Enter your default PIN (1234) then #
• Follow the prompts, you will have to:
o Record your name
o Record a personal greeting
o Change your numeric PIN
§ NOTE: When selecting a PIN it must be at least 4 digits long.
The system disallows trivial PIN’s such as 1234, 222222, your own extension, etc.…
Check Messages from your phone:
• If you have multiple lines
o Press the line button of the extension desired
• Press the Messages button.
• Enter your PIN
Check Messages from any Cisco phone:
• Press the Messages button
• Press * when you hear the recording
• Enter your ID (extension)
• Enter your PIN
Check Messages remotely, from cell for example:
• Dial Your Direct Telephone Number
• Press * when you hear the recording
• Enter your ID (extension)
• Enter your PIN
Main Menu—while listening to the Main menu, press:
Action
Key(s)
Hear new messages
1
Send a message
2
Review saved messages
3
Review deleted messages*
3
Change setup options
4
Change greetings
4
Turn alternate greeting on or off
4
Edit other greetings
4
Change message notification
4
Choose full or brief menus
4
Change phone password
4
Change recorded name
4
Change call transfer
4

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During Message Menu—while listening to a message, press:
Action
Key(s)
Restart message
1
Play message by number (saved messages only)
1
Play previous saved message
1
Play next saved message
1
Save
2
Delete
3
Slow playback
4
Fast playback
6
Rewind message
7
Pause or resume
8
Fast-forward
9
Fast-forward to end
#
Restore as saved*
#
Reply
#
Reply to all
#
Forward message
#
Save or restore as new*
#
After Message Menu—after listening to message, press:
Action
Key(s)
Replay message
1
Play message by number (saved messages only)
1
Play previous saved message
1
Play next saved message
1
Delete
3
Reply
4
Reply to all
4
Forward message
5
Save or restore as new*
6
Rewind
7
Save as is
#
Cancel or back up
*
Forwarding Calls
• Press the Forward All softkey. You will hear two beeps.
• Dial the internal extension to which you would like to forward the calls, or press Messages button on phone to forward
all calls to voicemail.
• To cancel the call forwarding, press Forward Off softkey
Conference Calls
• During an active call, press Conference . Note: Your phone will automatically put your original call on hold and
open a new line.
• Add the other person to the call by doing one of the following:
o Enter the phone number and press Call softkey

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oPress Active Calls softkey and select a held call
•Press Conference softkey
•Repeat steps to add additional callers
•You are able to have up to 7 callers in a single conference call
Scheduled Conference Calls (Conference Now)
•Host a Conference Now meeting
oEnter the Conference Now directory number on any Cisco IP phone to enter Conference Now conferencing
system
oEnter Meeting Number to open your dedicated meeting room
oEnter host PIN
oConference Now meeting room is open (phone screen will indicate “Connected”)
Note: host will hear a single “beep” as each attendee joins meeting and a double “beep” if an attendee drops from
a meeting
•Join a Conference Now meeting
oEnter the Conference Now extension on any Cisco IP phone to launch Conference Now
oEnter Meeting Number provided by host
oIf required, enter your Attendee Access Code (your four digit phone extension)
Note: If attendee joins the conference before the host has arrived, attendees hear call hold music until host joins
meeting.
Corporate Directory
•Press Contacts
•Select Corporate Directory
•Select a search criteria
•Enter your search criteria and press Submit softkey
•Select the contact
•Press the Call softkey
Applications
•Press Applications
•The key applications you can access are:
oRecent call lists (see 150 most recent individual calls)
oSettings
§Wallpaper
§Ringtone
§Screen brightness
§Font size
§Video settings
§Call volume and ringer adjustments
oBluetooth device onboarding
To Place, Answer and End Calls
•Make aCall
oEnter anumber and pick up the handset
oLift the handset and enter anumber
oPress an unlit line button and pick uphandset
oPress New Call softkey and enter a number
oDial 9for an outside line
oIn case of Emergency, dial 2911
•Answer aCall
oPick up the handset
oPress the flashing line button to answer the call
oPress the Answer softkey
•Call Waiting
oWhen on an active call, you know that acall is waiting when you hear asingle beep and see the line button
flash amber. To answer the incoming call, press the flashing amber line button or use the answer softkey.
Your phone puts the original call on hold automatically and connects the ringing call.

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• Video Calls
o Make a call
§ Turn the ring around the camera clockwise to open shutter
§ (Optional) Press Self-View softkey and move the camera up and down to improve the perspective
§ Make your call using the options outlined in Make a Call section
o Stop your video
§ Turn the shutter ring counterclockwise to close the camera shutter and stop sharing your video
• End Call
o Press End Call softkey and place handset back in phone cradle
o Place handset in phone cradle
• Redial
o Press Redial softkey and pick up handset
Using Call Hold
• While on a call, press Hold .
• To resume a call from hold, press Hold again or, press the pulsing green line button.
Do Not Disturb (DND)
• Press the DND softkey to toggle on or off.
• DND silences the ringer, phone will beep once and display will be active on inbound call during DND
Decline a Call
• Press the Decline softkey to immediately direct any incoming call to Voicemail. (Only available on phones configured
with voicemail)
Mute Your Call
• To mute audio, press Mute . Note: You will still be able to hear the caller and your camera continues to transmit
video.
• Press Mute again to turn mute off
Transferring Calls
• Press the Transfer button. Your phone will automatically put your original call on hold and open a new line.
• Dial the extension to which you want to transfer your caller.
• Press the Transfer soft key again.
• Types of Transfers:
• Blind—Press Transfer, dial number, press Transfer, and hang up.
• Announced—Press Transfer, dial number, wait on the line, announce call, press Transfer, and hang up.
• Direct to voicemail—Press Transfer, press #8, dial extension, press Transfer, and hang up.
Corporate Directory
• Press Contacts
• Select Corporate Directory
• Select a search criteria
• Enter your search criteria and press Submit softkey.
• To dial, scroll to listing and press Dial softkey or pick up handset/speaker button.