Cisco Unified 7912G User manual

At a Glance
Cisco IP Phone 7912G
1Overview
2Connecting Your Phone
3Introducing Your Cisco IP Phone 7912G
4Tips for Using Your Phone
5Using Additional Features
6Where to Find More Information
7Safety Notices

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1 Overview
This guide is designed to help you quickly set up and use your
Cisco IP Phone 7912G. Complete User Guides are available on
the Web. See the “Related Documentation” section on page 16
for details.
2 Connecting Your Phone
Chances are, your system administrator or a technician will
connect your new Cisco IP Phone to the corporate IP telephony
network. If that is not the case, connecting your phone is easy.
Procedure
Follow the steps below to connect your Cisco IP Phone to the
corporate IP network. Refer to Figure 1 on page 4 to locate
ports on the back of your phone.
Before You Begin
Be sure to read the “Safety Notices” section on page 16 before
connecting your phone. Also, verify that your system
administrator is ready for you to connect your phone to the
network.
Step 1 Connect your Cisco IP Phone to the corporate IP
telephony network. You can do this using one of two
methods, depending on how your workspace is set up.
See your system administrator if you are not sure which
method to choose.
– Direct network connection—For this method, you need
at least one available Ethernet port in your workspace.
Use the Ethernet cable included with your phone to
connect the network port on the back of your phone to
the Ethernet port in your workspace.
– Shared network connection—Use this method if you
have a single Ethernet port in your workspace with
your desktop computer already connected to it. First,
disconnect the Ethernet cable from the computer and
attach it to the network port on the back of your phone.

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Next, use the Ethernet cable included with your phone
to connect the access port on the back of your phone to
your desktop computer. Your Cisco IP Phone now
shares a network connection with your computer.
Step 2 Connect the handset to the handset port. Ensure that
the end of the cord with the longer uncoiled section is
connected to the body of the phone.
Step 3 If your system administrator delivered your
Cisco IP Phone with a power supply, connect the power
supply plug to the adapter port on the back of the
phone. Then use the power cable to connect the power
supply to a standard power outlet in your workspace.
If your system administrator delivered your phone
without a power supply, your phone probably receives
power through the Ethernet connection.
Once you connect the Cisco IP Phone to its power source, a
start-up process begins. After several minutes, startup is
complete and your phone is ready to use.
Caution If you plan to power your phone locally (instead of
receiving power through the Ethernet connection),
use only a Cisco 48 volt power supply designed to
work with a Cisco IP Phone.
Tip If your Ethernet cable has a cover over the RJ-45
connector, the cover can prevent the phone from sitting
squarely on a surface. To fix this problem, pull the
cable cover back to expose the RJ-45 connector.

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Figure 1 Cisco IP Phone 7912G Cable Connections
1Network (Ethernet) port
2Access port
3Handset port
4Adapter port (DC48V)
5Power supply with DC output connector (provided if
power is not supplied through an Ethernet connection)
6Power cable with wall AC plug (provided if your phone
uses external power)

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Adjusting the Handset Rest
When you connect your phone, you might want to adjust the
handset rest to ensure that the receiver will not slip out of the
cradle. This is especially important if the phone will hang from
a wall. Refer to the following table for instructions.
Figure 2 Using the Handset Rest
1Set the handset aside and use your thumb and finger to
grasp and pull the square plastic tab from the handset rest.
2Rotate the tab 180 degrees.
3Slide the tab back into the handset rest with the extension
protruding from the top of the tab.
Replace the handset in the rest. The tab hooks into a slot
in the handset to ensure that the handset will not slip out
of the rest.
1 2 3
77354

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3 Introducing Your
Cisco IP Phone 7912G
A Cisco IP Phone 7912G is a full-feature telephone that
provides voice communication over an IP (Internet Protocol)
network. This phone functions much like a traditional phone,
allowing you to place and receive telephone calls. It also
supports features that you have come to expect from a
telephone—such as speed dialing, redial, and conference calling.
An Overview of Your Cisco IP Phone 7912G
Refer to the following illustration and table to identify buttons
and parts on your Cisco IP Phone 7912G.
Figure 3 Cisco IP Phone 7912G Features

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1LCD screen Displays features such as the time, date,
your phone number, caller ID, line/call
status, and softkey tabs.
2Cisco IP Phone
series type
Indicates the Cisco IP Phone Series to
which your phone belongs.
3Softkeys Softkeys let you engage functions
displayed on the corresponding LCD
tabs. Softkey functions change
depending on the status of the phone (for
example, if the phone is active or idle).
4Navigation
button
Enables you to scroll through text and
select features displayed on the LCD
screen. Provides short-cut access to the
Speed Dial Menu when the phone is idle.
5Menu button Provides access to phone services.
6Hold button Places an active call on hold, resumes a
held call, or switches between an active
call and a held call—depending on the
line state.
7Dial pad Works exactly like the dial pad on a
traditional telephone.
8Volume button Increases or decreases volume for the
handset. Also controls the ringer volume
(if on-hook).
9Handset with
indicator light
Functions like a traditional handset. The
light strip at the top of the handset can
be configured to indicate incoming calls
and new voice messages.
10 Footstand

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4 Tips for Using Your Phone
This section provides quick tips for getting started with your
Cisco IP Phone 7912G. For more feature information, see the
“Using Additional Features” section on page 11. To access your
complete User Guide on the web, see the “Related
Documentation” section on page 16.
•How Do I Place a Call?, page 8
•How Do I Put a Call on Hold?, page 8
•How Do I Adjust the Handset Volume?, page 9
•How Do I Adjust the Ringer Volume?, page 9
•How Do I Use the Speaker?, page 9
•How Do I Operate the LCD Screen?, page 10
•How Do I Adjust the LCD Contrast?, page 10
How Do I Place a Call?
Use any of the following approaches to place a call:
•Lift the handset and dial the number
•Press the NewCall softkey and dial the number
•Enter the number with the phone on-hook, then press the
Dial softkey or lift the receiver
•Press the Redial softkey
How Do I Put a Call on Hold?
Press the Hold button. The Hold button will light red. To return
to the call, press the lit Hold button
A call on hold remains active even though you and the other
party cannot hear each other. You can answer or place another
call while a call is on hold.
Note Because engaging the Hold feature can generate music
or a beeping tone, avoid putting a conference call on
hold.

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How Do I Adjust the Handset Volume?
Press the up or down Volume button when the handset is in use.
Press the Save softkey to save your change.
How Do I Adjust the Ringer Volume?
Press the up or down Volu me button when the handset is not in
use (in the handset cradle).
How Do I Use the Speaker?
You can use the speaker to monitor (listen to) a call. To talk on
a call, you must pick up the handset.
To activate the speaker:
During a call, press the Monitor softkey, then hang up the
handset. (You will be able to hear the call, but you will not be
able to talk on the call.)
To switch from the speaker to the handset:
Pick up the handset and press the MonOff softkey.
To turn off the speaker and hang up:
Press the EndCall softkey.
To adjust the speaker volume:
Press the up or down Volume button when the speaker is in use.
Press the Save softkey to save your change.

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How Do I Operate the LCD Screen?
Operating your phone’s LCD screen is easy. Use the Navigation
button, softkeys, and the key pad to make your selections.
To control the cursor:
•Press the >> softkey to re-position the cursor.
•Press the << softkey to delete a character or digit in an entry.
To select a menu item:
•Press the Navigation button to select (highlight) a menu
item. Then press the Select softkey.
or
•Press the number key on your phone’s dial pad that
corresponds to the item number in the menu.
Tip To exit out of a menu on your phone’s LCD screen,
press the Exit softkey.
How Do I Adjust the LCD Contrast?
To change the contrast of your phone’s LCD screen:
Step 1 Press the Menu button.
Step 2 Select Settings from the menu.
Step 3 Select Contrast from the Settings menu.
Step 4 Press the Up or Down softkeys to set the desired
contrast.
Step 5 Press the Ok softkey to accept your changes.