Warranty
c ngatec AG makes n representati n, warranty r guaranty, express r implied
regarding the pr ducts except its standard f rm f limited warranty ("Limited Warranty").
c ngatec AG may in its s le discreti n m dify its Limited Warranty at any time and fr m
time t time.
Beginning n the date f shipment t its direct cust mer and c ntinuing f r the
published warranty peri d, c ngatec AG represents that the pr ducts are new and
warrants that each pr duct failing t functi n pr perly under n rmal use, due t a defect
in materials r w rkmanship r due t n n c nf rmance t the agreed up n
specificati ns, will be repaired r exchanged, at c ngatec AG's pti n and expense.
Cust mer will btain a Return Material Auth rizati n ("RMA") number fr m c ngatec AG
pri r t returning the n n c nf rming pr duct freight prepaid. c ngatec AG will pay f r
transp rting the repaired r exchanged pr duct t the cust mer.
Repaired, replaced r exchanged pr duct will be warranted f r the repair warranty
peri d in effect as f the date the repaired, exchanged r replaced pr duct is shipped by
c ngatec AG, r the remainder f the riginal warranty, whichever is l nger. This
Limited Warranty extends t c ngatec AG's direct cust mer nly and is n t assignable
r transferable.
Except as set f rth in writing in the Limited Warranty, c ngatec AG makes n
perf rmance representati ns, warranties, r guarantees, either express r implied, ral
r written, with respect t the pr ducts, including with ut limitati n any implied warranty
(a) f merchantability, (b) f fitness f r a particular purp se, r (c) arising fr m c urse f
perf rmance, c urse f dealing, r usage f trade.
c ngatec AG shall in n event be liable t the end user f r c llateral r c nsequential
damages f any kind. c ngatec AG shall n t therwise be liable f r l ss, damage r
expense directly r indirectly arising fr m the use f the pr duct r fr m any ther
cause. The s le and exclusive remedy against c ngatec AG, whether a claim s und in
c ntract, warranty, t rt r any ther legal the ry, shall be repair r replacement f the
pr duct nly
Technical Support
c ngatec AG technicians and engineers are c mmitted t pr viding the best p ssible
technical supp rt f r ur cust mers s that ur pr ducts can be easily used and
implemented. We request that y u first visit ur website at www.c ngatec.c m f r the
latest d cumentati n, utilities and drivers, which have been made available t assist
y u. If y u still require assistance after visiting ur website then please c ntact ur
technical supp rt department by email at supp rt@c ngatec.c m
Certi ication
c ngatec AG is certified t DIN EN ISO 9001:2000 standard.
C pyright © 2008 c ngatec AG SBM2Cm11 5/24