COP-USA DVR2704AS-S User manual

DVR User Manual
For H.264 4/8-channel digital video recorder
All rights reserved

AHD DVR User Manual
CAUTION
Please read this user manual carefully to ensure that you can use the device correctly and
safely.
There may be several technically incorrect places or printing errors in this manual. The
updates will be added into the new version of this manual. The contents of this manual are
subject to change without notice.
This device should be operated only from the type of power source indicated on the
marking label. The voltage of the power must be verified before using. If the device doesn‟t
work for a long time, pull out the plug from the socket.
Do not install this device near any heat sources such as radiators, heat registers, stoves or
other device that produce heat.
Do not install this device near water. Clean only with a dry cloth.
Place the device in a well-ventilated area.
Do not power off the DVR at normal recording condition!
This machine is indoor using equipment. Do not expose the machine in rain or moist
environment. In case any solid or liquid get into the machine‟s case, please cut off the power
supply immediately, and ask for qualified technicians to check the machine before restart
Do not try to repair the device by yourself without technical aid or approval.
When this product is in use, the relevant contents of Microsoft, Apple and Google will
be involved in. The pictures and screenshots in this manual are only used to explain the
usage of our product. The ownerships of trademarks, logos and other intellectual properties
related to Microsoft, Apple and Google shall belong to the above-mentioned companies.
This manual is suitable for 4/8-channel AHD digital video recorders. All examples and
pictures used in the manual are from 4-channel DVR.

AHD DVR User Manual
Table of Contents
1Introduction.......................................................................................................................1
1.1 DVR Introduction................................................................................................................1
1.2 Main Features......................................................................................................................1
2Hardware Installation.......................................................................................................3
2.1 Install Hard Drive................................................................................................................3
2.2 Front Panel Descriptions......................................................................................................4
2.3 Rear Panel Instructions........................................................................................................4
2.4 Remote Controller ...............................................................................................................5
2.5 Control with Mouse.............................................................................................................6
2.5.1 Connect Mouse.................................................................................................................6
2.5.2 Use Mouse........................................................................................................................6
3Basic Function Instruction................................................................................................8
3.1 Power On/Off ......................................................................................................................8
3.1.1 Power On..........................................................................................................................8
3.1.2 Power Off .........................................................................................................................8
3.2 Login ...................................................................................................................................8
3.3 Live Preview........................................................................................................................9
3.4 Live Playback......................................................................................................................9
4Main Menu Setup Guide.................................................................................................10
4.1 Basic Configuration...........................................................................................................10
4.1.1 System ............................................................................................................................11
4.1.2 Time & Date ...................................................................................................................11
4.1.3 DST ................................................................................................................................12
4.2 Live Configuration ............................................................................................................12
4.2.1 Live.................................................................................................................................12
4.2.2 Main Monitor..................................................................................................................13
4.2.3 Mask...............................................................................................................................14
4.3 Record Configuration ........................................................................................................15
4.3.1 Enable.............................................................................................................................15
4.3.2 Record Bitrate.................................................................................................................16
4.3.3 Time................................................................................................................................16
4.3.4 Stamp..............................................................................................................................17
4.3.5 Recycle Record...............................................................................................................18
4.3.6 Snap................................................................................................................................18
4.4 Schedule Configuration .....................................................................................................18
4.4.1 Schedule .........................................................................................................................18
4.4.2 Motion Schedule.............................................................................................................19
4.5 Alarm Configuration..........................................................................................................19
4.5.1 Motion Alarm .................................................................................................................19
4.5.2 Video Loss......................................................................................................................21
4.5.3 Other Alarm....................................................................................................................22

AHD DVR User Manual
4.5.4 Alarm Out.......................................................................................................................22
4.6 Network Configuration......................................................................................................23
4.6.1 Network..........................................................................................................................23
4.6.2 Sub Stream......................................................................................................................24
4.6.3 Email ..............................................................................................................................24
4.6.4 Server..............................................................................................................................25
4.6.5 NAT................................................................................................................................25
4.6.6 Other Settings.................................................................................................................26
4.7 User Management Configuration.......................................................................................28
4.8 P.T.Z Configuration...........................................................................................................30
4.9 Advanced...........................................................................................................................33
4.9.1 Reset...............................................................................................................................33
4.9.2 Import/Export .................................................................................................................33
4.9.3 Block/Allow List ............................................................................................................33
5Search, Playback & Backup ...........................................................................................35
5.1 Time Search.......................................................................................................................35
5.2 Event Search......................................................................................................................36
5.3 File Management...............................................................................................................36
5.4 Search by Image ................................................................................................................37
5.5 Backup...............................................................................................................................37
6Manage DVR ...................................................................................................................39
6.1 Check System Information ................................................................................................39
6.1.1 System Information ........................................................................................................39
6.1.2 Event Information...........................................................................................................39
6.1.3 Log Information..............................................................................................................39
6.1.4 Network Information......................................................................................................39
6.1.5 Online Information .........................................................................................................39
6.1.6 Record Information.........................................................................................................39
6.1.7 QRCODE........................................................................................................................39
6.2 Disk Management..............................................................................................................40
6.3 Upgrade.............................................................................................................................41
6.4 Logoff................................................................................................................................41
7Remote Surveillance........................................................................................................42
7.1 IE Remote Surveillance by NAT.......................................................................................42
7.1.1 NAT Settings...................................................................................................................42
7.1.2 NAT Access ....................................................................................................................42
7.2 IE Remote Surveillance via LAN & WAN........................................................................43
7.2.1 Via LAN .........................................................................................................................43
7.2.2 Via WAN.........................................................................................................................43
7.3 Remote Surveillance through Apple PC............................................................................44
7.3.1 Via LAN .........................................................................................................................44
7.3.2 Via WAN.........................................................................................................................45
7.4 The Remote Live Preview .................................................................................................46
7.5 Remote Playback & Backup..............................................................................................48

AHD DVR User Manual
7.5.1 Remote Playback............................................................................................................48
7.5.2 Remote Backup...............................................................................................................51
7.6 Remote System Configuration...........................................................................................52
7.7 Tools..................................................................................................................................52
7.8 Remote Management.........................................................................................................52
Appendix A FAQ.................................................................................................................53
Appendix B Calculate Recording Capacity......................................................................57
Appendix C Compatible Devices.......................................................................................58
Appendix D 4 CH Specifications .......................................................................................59
Appendix E 8 CH Specifications........................................................................................60

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1Introduction
1.1 DVR Introduction
This model is standard 4/8 CH real time 720P high resolution AHD DVR(Analog High
Definition Digital Video Recorder), which adopts high performance video processing chips
and embedded Linux system. Meanwhile, it utilizes many most advanced technologies, such
as standard H.264 with low bit rate, Dual stream, SATA interface, VGA output mouse
supported, IE browser supported with full remote control, mobile view(by phones), etc., which
ensure its powerful functions and high stability. Due to these distinctive characteristics, it is
widely used in banks, telecommunication, transportation, factories, warehouse, and irrigation
and so on.
1.2 Main Features
COMPRESSION FORMAT
Standard H.264 compression with low bit rate and better image quality
LIVE SURVEILLANCE
Supports HDMI/ VGA output
Supports 4/8 CH AHD video input
Supports channel security by hiding live display
Display the local record state and basic information
Supports USB to make full control
RECORD MEDIA
Supports one SATA HDD to record for a longer time without any limitation
BACKUP
Supports USB 2.0 devices to backup
Supports saving recorded files with AVI standard format to a remote computer through
internet
RECORD & PLAYBACK
Record modes: Manual, Schedule and Motion detection recording
Supports recycle after HDD full
Resolution, frame rate and picture quality are adjustable
4 /8CH 720P recording
1 audio channels available
Three record search modes: time search, event search and image search
4/8 channels playback simultaneously
Supports deleting and locking the recorded files one by one
Supports remote playback in Network Client through LAN or internet

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ALARM
Supports schedule for motion detection
Supports pre-recording and post recording
PTZ CONTROL
Supports various PTZ protocols
Supports 128 PTZ presets and 8 auto cruise tracks
Supports remote PTZ control through internet
SECURITY
Customize user right: log search, system setup, two way audio, file management, disk
management, remote login, live view, manual record, playback, PTZ control and remote live
view
Supports 1 administrator and 63 users
Supports event log recording and checking, events unlimited
NETWORK
Supports TCP/IP, DHCP, PPPoE, DDNS protocol
Supports NAT technology
Supports IE browser to do remote view
Supports QRCODE Scanning through mobile phone client
Supports setup client connection amount
Supports dual stream. Network stream is adjustable independently to fit the network
bandwidth and environment
Supports picture snap and color adjustment in remote live
Supports remote time and event search, and channel playback with picture snap
Supports remote PTZ control with preset and auto cruise
Supports remote full menu setup, changing all the DVR parameters remotely
Supports mobile surveillance by phones with iPhone & Android OS
Supports CMS/NVMS to manage multi devices on internet

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2Hardware Installation
2.1 Install Hard Drive
Check the unit and the accessories after getting the DVR. Please don‟t power up the unit till
the physical installation is complete.
Notice: 1. This series support one SATA hard drive. Please use the hard drive the
manufacturers recommend specially for security and safe field.
2. Please calculate HDD capacity according to the recording setting. Please refer to
“Appendix B Calculate Recording Capacity”.
①Loosen the screws on the back and side ②Take out the HDD.
of the device to remove the cover.
③Put the HDD on the bottom of the ④Turn over the device and fix the HDD
device. with the screws.
⑤Connect the power and data cables. ⑥Install the cover back and fix it with the
screws.

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2.2 Front Panel Descriptions
The front panel descriptions are only for reference; please make the object as the standard.
Front panel I
Name
Description
REC
When recording, the light is blue
Net
When access to network , the light is blue
Power
Power indicator, when connection , the light is blue
Fn
Switch the resolution of the VGA or HDMI output
Front panel II
Name
Description
Power indicator
Power Indicator, when connected, the light is blue.
HDD indicator
The light turns blue when reading/writing HDD.
Net indicator
The light turns blue when it is able to access the network.
Backup indicator
The light turns blue when backing up files and data.
Play indicator
The light turns blue when playing video.
REC indicator
The light turns blue when recording
Record button
Record manually
Play button
Enter play interface
REW button
Rewind key
FF button
Fast forward
MENU/+ button
1. Enter menu in live 2. Increase the value in setup
BACKUP/- button
1. Decrease the value in setup 2. Enter backup mode in live
STOP/ESC button
1. Quit play mode 2. Exit the current interface or status
Direction button/
Multi-screen
Change direction to select items
Change screen display mode like1/4/9/16 channel
Enter button
Confirm selection
USB
Connect to USB mouse, or USB storage device
2.3 Rear Panel Instructions
Rear Panel for 4 CH

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Rear Panel for 8 CH
2.4 Remote Controller
It uses two AAA size batteries.
①Open the battery cover of the remote controller.
②Place batteries. Please take care the polarity (+ and -).
③Replace the battery cover.
Name
Descriptions
AUDIO IN
1 CH Audio Input.
AHD VIDEO IN
4 CH AHD Video Inputs.
AUDIO OUT
Audio output, connect to the sound box.
VGA
VGA Port. Connect to monitor.
HDMI
HDMI Port. Connect to high-definition display device.
LAN
Network Port.
USB
To connect external USB devices like USB mouse or USB storage device.
DC12V
DC12V Power Input.
RS485
Connect to keyboard or speed dome; A is TX +; B is TX-.
Button
Function
REC
Record manually.
Search
To enter search mode.
MEUN
To enter menu.
Exit
To exit the current interface.
ENTER
To confirm the choice or setup.
Direction
button
To move cursor in setup.
ZOOM
To zoom in.
PIP
To set picture in picture.
To control playback. Play/Pause/Stop/Previous
Section/Next Section/Rewind/Fast Forward.
Multi
To choose multi screen display mode.
Next
To switch between single picture and picture group.
SEQ
To enter auto dwell mode.
INFO
Get information about DVR like firmware version,
HDD information.

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Key points to check in case the remote doesn‟t work.
1. Check batteries polarity.
2. Check the remaining charge in the batteries.
3. Check IR controller sensor for any masking.
If it still doesn't work, please change a new remote controller to try, or contact your dealers.
2.5 Control with Mouse
2.5.1 Connect Mouse
It supports USB mouse through the ports on the rear panel.
If mouse is not detected or doesn't work, check below steps:
1. Make sure the mouse is plugged in the USB mouse port.
2. Try with a good know mouse.
2.5.2 Use Mouse
During live:
Double-click on any camera window to see the full screen. Double-click again to return to the
previous screen.
Right click to reveal the control menu on the screen. Right click again to hide the menu.
In Configuration:
Click to enter a particular option. Right click to cancel the option or to return to the previous
menu.
In order to input a value in a particular screen, move cursor to the input box and click. An
input window will appear as below. It supports digits, alphabets and symbols input. Click Shift
button to input Capital letters and symbols; click Shift button again to return.
It supports mouse drag. Take setting up motion detection area for example: Click customized,
hold down the left button and drag to set motion detection area.
Click to choose the options. Right click to return to live mode.
In Backup:
Click to choose the options. Right click to return to previous picture.

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In PTZ Control:
Click left button to choose the buttons to control the PTZ. Click right button to return to live.
Note: Mouse is the default tool for all operations unless an exception, as indicated.

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3Basic Function Instruction
3.1 Power On/Off
Before you power on the unit, please make sure all the connection is good.
3.1.1 Power On
①Connect with the power.
②The device will boot and the power LED would turn blue.
③AWIZARD window will pop up and show some information about time zone, time
setup, network configuration, record configuration and disk management. User can set
up here and refer to the concrete setup steps from the corresponding chapters. If users
don‟t want to set up Wizard, please click Exit button to exit. Press and hold FN/ESC key
to switch the resolution of the VGA/ HDMI output.
3.1.2 Power Off
You can power off the device by using remote controller, keyboard and mouse.
①Go to Main Menu and then select “Shut Down” icon to pop up the Shut down
window.
②Click OK. Then the unit will power off after a while.
③Disconnect the power.
3.2 Login
User can login or log off the DVR system. Once logged off the user cannot do any other
operation except changing the multi-screen display.
Fig 3-1 Login
Notice: The default username is “admin” and the default password is “123456”.
For complete operational steps for changing password, adding or deleting users,
please refer to section 4.7 User Management Configuration.

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3.3 Live Preview
Fig 3-2 Live Preview Interface
3.4 Live Playback
Click Playback button to playback the record. Refer to Fig 3-3. User can do complete
operation by clicking the buttons on screen.
Fig 3-3 Live Playback
Symbol
Meaning
Green
Manual record
Yellow
Motion detection record
Blue
Schedule record

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4Main Menu Setup Guide
Click right mouse or press FN/ESC button on the front panel and then the control bar will
display at the bottom of the screen. Refer to Fig 4-1.
Fig 4-1 Main Menu Toolbar
Screen Mode: Click to choose screen mode.
Dwell: Dwell means to display live images from different cameras in a sequence. The images
may be displayed as a single channel or in a grid fashion from different cameras. Dwell mode
is enabled only when the chosen display mode is not able to display all the available cameras.
Color: If this button is enabled, you can adjust the color of live pictures.
E-Zoom: Single channel large screen electronic amplification.
Audio: Enable sound.
PTZ: Click the PTZ button to control rotation position, speed and auto scan of the PTZ.
Snap: Click this button to snap the live pictures. These pictures will automatically be saved in
the SATA disk.
Record: Click this button to start/stop recording.
Playback: Click this button to playback the record files.
Click Main Menu button to pop up a window as Fig 4-2. You can also press MENU button on
the front panel. Clicking Setup icon will pop up the configuration menu.
Fig 4-2 Setup
4.1 Basic Configuration
Basic configuration includes three sub menus: system, date & time and DST.

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4.1.1 System
Go to Main MenuSetupBasic System interface. Refer to Fig 4-3.
Fig 4-3 Basic Configuration-System
In this interface you can set up the device name, device ID, video format, max network users,
VGAresolution, language and so on. The definitions for every parameters display as below:
Device Name: The name of the device. It may display on the client end or CMS that help user
to recognize the device remotely.
Device ID: This ID is used to map the speed dome cameras.
Video Format: Two modes: PAL and NTSC. User can select the video format according to
that of camera.
Password Check: If this option is enabled, the user would need to input the user name and the
password for performing corresponding operations.
Show System Time: If selected, the current time will be displayed during live monitoring.
Max Online Users: To set the max number of concurrent user logins in the DVR.
Video Output: The resolution of live display interface.
Language: Set up the menu language.
Note: After changing the language and video output, the device needs to login again.
Logout After (Minutes): A user can set up the screen interval time (30s, 60s, 180s, 300s). If
there is no any operation within the setting period, the device will auto logout and return to
login interface.
Show Wizard: If selected, the GUI would launch the startup wizard on every boot, allowing
the user to do basic setup.
No Image When Logout: If selected, there will be no image showing when logging out.
4.1.2 Time & Date
①Go to Main MenuSetupBasic Date & Time interface. Refer to Fig 4-4.

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Fig 4-4 Basic Configuration-Date & Time
②Set the date format, time format, time zone in this interface; checkmark “Sync Time
With NTP Server” to refresh NTP server date. You can also adjust system date manually.
③Click “Apply” button to save the setting.
4.1.3 DST
①Go to Main MenuSetupBasic DST interface. Refer to Fig 4-5.
Fig 4-5 Basic Configuration-DST
②In this interface, enable daylight saving time, time offset, mode, start & end
month/week/date, etc.
③Click “Apply” button to save the setting.
4.2 Live Configuration
Live configuration includes three submenus: live, main monitor and mask.
4.2.1 Live
In this interface, you can set up camera name.
To set up camera name:
①Go to Main MenuSetupLive. Refer to Fig 4-6.

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Fig 4-6 Live Configuration-Live
②A software keyboard will pop up by clicking camera name area. Click the letters and (or)
digital numbers on the keyboard to input the name you want to display in live image.
③Checkmark the camera name in the show name area.
④All channels will show the camera name by checking “All” checkbox.
⑤Click “Apply” to save the setting.
To set up color:
①Click “Setting” button for a particular camera/channel to see a window as Fig 4-7.
②In this interface, you can adjust brightness, hue, saturation and contrast in live. Click
“OK” button to save the setting.
Live-ColorAdjustment
4.2.2 Main Monitor
The main monitor settings allow you to set camera sequence in live display mode.
Operate the following steps to set main monitor:
①Go to Main MenuSetupLive Main Monitor interface. Refer to Fig 4-7.

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Fig 4-7 Live Configuration-Main Monitor
②Select display mode and channel.
③Select dwell time. Click button to set up the previous channel groups of dwell
picture. Click button to set the latter channel groups of dwell picture.
④Click “Apply” to save the setting.
4.2.3 Mask
If there is something you don‟t want to display in the live image. You can set mask. For a
given channel a maximum of three areas can be masked.
To set up mask area:
①Go to Main MenuSetupLive Mask interface.
Fig 4-8 Live Configuration-Mask
②Click Setting button to go to live image.
③Press and drag the left mouse button to set mask area as shown below.
④Right click to exit the mask setting interface.
⑤Click Apply button to save the setting.
To delete mask area:
①Click Setting button in the mask interface.
②Select a certain masked area and double click to delete that masked area.

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③Then click Apply button to save the setting.
Fig 4-9 Setting MaskArea
4.3 Record Configuration
Record configuration includes six sub menus: enable, record bit rate, time, recycle record,
stamp and snap.
Before Configuration, please make sure your DVR has been installed with HDD and has
completed its initialization.
4.3.1 Enable
①Go to Main MenuSetupRecordRecord interface. Refer to Fig 4-10.
Fig 4-10 Record Configuration-Record
②Checkmark record and audio.
③Select All to set up the same settings for all channels.
Parameter
Meaning
Record
To enable/disable recording for the channel
Audio
To enable/disable audio recording for the channel