COP-USA DVR2704XE-L User manual

DVR User Manual
For H.264 4-channel digital video recorder
All rights reserved

DVR User Manual
CAUTION
Please read this user manual carefully to ensure that you can use the device correctly and safely.
We do not warrant all the content is correct. The contents of this manual are subject to change without notice.
This device should be operated only from the type of power source indicated on the marking label. The voltage of the power must be
verified before using the same. Kindly remove the cables from the power source if the device is not to be used for a long period of time.
Do not install this device near any heat sources such as radiators, heat registers, stoves or other devices that produce heat.
Do not install this device near water. Clean only with a dry cloth.
Do not block any ventilation openings and ensure proper ventilation around the machine.
Do not power off the DVR when the device is functioning. The correct operation to shut down the DVR is to stop recording first, use
“shut-down” button from the menu, and switch off the main power.
This machine is for indoor use only. Do not expose the machine in rain or moist environment. In case any solid or liquid get inside the
machine‟s case, please turn off the device immediately and get it checked by a qualified technician.
Do not try to repair the device by yourself without technical aid or approval.
When this product is in use, the relevant contents of Microsoft, Apple and Google will be involved in. The pictures and screenshots in
this manual are only used to explain the usage of our product. The ownerships of trademarks, logos and other intellectual properties related
to Microsoft, Apple and Google shall belong to the above-mentioned companies.
This manual is suitable for 4-channel digital video recorders. All examples and pictures used in the manual are from 4-channel DVR.

DVR User Manual
Table of Contents
1Introduction..................................................................................................................................................1
1.1 DVR Introduction...............................................................................................................................................................1
1.2 Main Features ....................................................................................................................................................................1
2Hardware Installation...................................................................................................................................4
2.1 Install Hard Drive &DVD Writer .........................................................................................................................................4
2.1.1 Install Hard Drive.......................................................................................................................................................................................4
2.1.2 Install DVD Writer .....................................................................................................................................................................................4
2.2 Front Panel Descriptions .....................................................................................................................................................5
2.3 Rear Panel Instructions........................................................................................................................................................6
2.4 Remote Controller..............................................................................................................................................................7
2.5 Control with Mouse............................................................................................................................................................9
2.5.1 Connect Mouse..........................................................................................................................................................................................9
2.5.2 Use Mouse ..............................................................................................................................................................................................10
3Basic Function Instruction..........................................................................................................................11
3.1 Startup & Shutdown..........................................................................................................................................................11
3.1.1 Startup....................................................................................................................................................................................................11
3.1.2 Shutdown................................................................................................................................................................................................11
3.2 Login ..............................................................................................................................................................................12
3.3 Live Preview....................................................................................................................................................................12
3.3.1 Live Playback..........................................................................................................................................................................................13
4Main Menu Setup Guide.............................................................................................................................14
4.1 Basic Configuration..........................................................................................................................................................15
4.1.1 System....................................................................................................................................................................................................15
4.1.2 Date & Time............................................................................................................................................................................................16
4.1.3 DST .......................................................................................................................................................................................................16
4.2 Live Configuration ...........................................................................................................................................................17

DVR User Manual
4.2.1 Live........................................................................................................................................................................................................17
4.2.2 Main Monitor ..........................................................................................................................................................................................17
4.3 Record Configuration........................................................................................................................................................17
4.3.1 Enable ....................................................................................................................................................................................................18
4.3.2 Record Bitrate..........................................................................................................................................................................................18
4.3.3 Time.......................................................................................................................................................................................................19
4.3.4 Stamp .....................................................................................................................................................................................................19
4.3.5 Recycle Record........................................................................................................................................................................................20
4.3.6 Snap.......................................................................................................................................................................................................21
4.4 Schedule Configuration.....................................................................................................................................................21
4.4.1 Schedule .................................................................................................................................................................................................21
4.4.2 Motion....................................................................................................................................................................................................22
4.4.3 Sensor.....................................................................................................................................................................................................22
4.5 Alarm Configuration.........................................................................................................................................................22
4.5.1 Sensor.....................................................................................................................................................................................................23
4.5.2 Motion....................................................................................................................................................................................................24
4.5.3 Video Loss ..............................................................................................................................................................................................26
4.5.4 Other Alarm.............................................................................................................................................................................................26
4.5.5 Alarm Out ...............................................................................................................................................................................................26
4.6 Network Configuration .....................................................................................................................................................27
4.6.1 Network..................................................................................................................................................................................................27
4.6.2 Sub-stream ..............................................................................................................................................................................................28
4.6.3 Email......................................................................................................................................................................................................29
4.6.4 Server.....................................................................................................................................................................................................29
4.6.5 Other Settings..........................................................................................................................................................................................30
4.7 User Management Configuration........................................................................................................................................32
4.8 P.T.Z Configuration ..........................................................................................................................................................34

DVR User Manual
4.9 Advanced.........................................................................................................................................................................37
4.9.1 Reset ......................................................................................................................................................................................................37
4.9.2 Import/Export ..........................................................................................................................................................................................37
4.9.3 Block/Allow list.......................................................................................................................................................................................37
5Search，Playback & Backup......................................................................................................................38
5.1 Time Search.....................................................................................................................................................................38
5.2 Event Search....................................................................................................................................................................39
5.3 File Management..............................................................................................................................................................40
5.4 Search by Image...............................................................................................................................................................40
5.5 Backup............................................................................................................................................................................41
6Manage DVR ..............................................................................................................................................42
6.1 Check System Information ................................................................................................................................................42
6.1.1 System Information ..................................................................................................................................................................................42
6.1.2 Event Information ....................................................................................................................................................................................42
6.1.3 Log Information.......................................................................................................................................................................................42
6.1.4 Network Information ................................................................................................................................................................................42
6.1.5 Online Information...................................................................................................................................................................................42
6.1.6 Record Information...................................................................................................................................................................................43
6.2 Manual Alarm..................................................................................................................................................................43
6.3 Disk Management.............................................................................................................................................................43
6.4 Upgrade...........................................................................................................................................................................43
6.5 Logoff.............................................................................................................................................................................44
7Remote Surveillance....................................................................................................................................45
7.1 IE Remote Surveillance.....................................................................................................................................................45
7.1.1 On LAN..................................................................................................................................................................................................45
7.1.2 On WAN.................................................................................................................................................................................................45
7.2 Remote Surveillance throughApple PC ..............................................................................................................................47

DVR User Manual
7.2.1 On LAN..................................................................................................................................................................................................48
7.2.2 On WAN.................................................................................................................................................................................................50
7.3 Remote Preview...............................................................................................................................................................51
7.4 Remote Playback & Backup ..............................................................................................................................................54
7.4.1 Remote Playback......................................................................................................................................................................................54
7.4.2 Remote Backup........................................................................................................................................................................................58
7.5 Remote System Configuration ...........................................................................................................................................59
7.6 Tools...............................................................................................................................................................................60
7.7 Remote Information..........................................................................................................................................................60
8Mobile Surveillance.....................................................................................................................................62
8.1 By Phones with Windows Mobile OS .................................................................................................................................62
8.2 By Phones with Symbian OS.............................................................................................................................................63
8.3 By Phones with Iphone OS................................................................................................................................................65
8.4 By Phones with Android OS ..............................................................................................................................................73
8.5 By Phones with Blackberry OS..........................................................................................................................................78
AppendixA FAQ...........................................................................................................................................84
Appendix B Calculate Recording Capacity....................................................................................................90
Appendix C Compatible Devices ...................................................................................................................91
Appendix D Specifications.............................................................................................................................93

DVR User Manual
1
1Introduction
1.1 DVR Introduction
This model DVR (Digital Video Recorder) is designed especially for CCTV system. It adopts high performance video processing chips and
embedded Linux system. Meanwhile, it utilizes many most advanced technologies, such as standard H.264 with low bit rate, Dual stream,
SATA interface, VGA output mouse supported, IE browser supported with full remote control, mobile view(by phones), etc., which ensure
its powerful functions and high stability. Due to these distinctive characteristics, it is widely used in banks, telecommunication,
transportation, factories, warehouse, and irrigation and so on.
1.2 Main Features
COMPRESSION FORMAT
Standard H.264 compression with low bit rate and better image quality
LIVE SURVEILLANCE
Support VGA /CVBS/HDMI output
Support 4-ch SDI video input
Support channel security by hiding live display
Display the local record state and basic information
Support USB to make full control
RECORD MEDIA
Support three SATA HDD to record for a longer time without any limitation
BACKUP
Support USB 2.0 devices to backup
Support built-in SATA DVD writer to backup

DVR User Manual
2
Support saving recorded files with AVI standard format to a remote computer through internet
RECORD & PLAYBACK
Record modes: Manual, Schedule, Motion detection and Sensor alarm recording
Support recycle after HDD full
Resolution, frame rate and picture quality are adjustable
4 audio channels available
Two record search mode: time search and event search
Support 4 screen playback simultaneously
Support deleting and locking the recorded files one by one
Support remote playback in Network Client through LAN or internet
ALARM
1 channel alarm output and 4 channel alarm input available
Support schedule for motion detection and sensor alarm
Support pre-recording and post recording
Support linked channels recording once motion or alarm triggered on certain channel
Support linked PTZ preset ，auto cruise and track of the corresponding channel
PTZ CONTROL
Support various PTZ protocols
Support 128 PTZ presets and 8 auto cruise tracks
Support remote PTZ control through internet
SECURITY
Customize user right: log search, system setup, two way audio, file management, disk management, remote login, live view, manual
record, playback, PTZ control and remote live view
Support 1 administrator and 63 users.

DVR User Manual
3
Support event log recording and checking, events unlimited
NETWORK
Support TCP/IP, DHCP, PPPoE, DDNS protocol
Support IE browser to do remote view
Support setup client connection amount
Support dual stream. Network stream is adjustable independently to fit the network bandwidth and environment.
Support picture snap in remote live
Support remote time and event search, and channel playback with picture snap
Support remote PTZ control with preset and auto cruise
Support remote full menu setup, changing all the DVR parameters remotely
Support mobile surveillance by smart phones , Symbian, WinCE, Iphone or Gphone, 3G network available
Support CMS to manage multi devices on internet

DVR User Manual
4
2Hardware Installation
Notice: Check the unit and the accessories after getting the DVR.
Please don‟t power up the unit till the physical installation is complete.
2.1 Install Hard Drive &DVD Writer
2.1.1 Install Hard Drive
Notice: 1. This series supports three SATA hard drives. Please use the hard drive the manufacturers recommend specially for security and
safe field.
2. Please calculate HDD capacity according to the recording setting. Please refer to “Appendix B Calculate Recording Capacity”.
Step1: Unscrew and Open the top cover
Step2: Connect the power and data cables. Place the HDD onto the bottom case as Fig2.1.
Step3: Screw the HDD as Fig2.2
Note: For the convenience to install, please connect the power and data cables firstly, and then screw to fix.
Fig 2.1 Connect HDD Fig 2.2 Screw HDD
2.1.2 Install DVD Writer
Notice: 1. The writers must be the compatible devices we recommend. Please refer to “Appendix C Compatible Devices”.

DVR User Manual
5
2. This device is only for backup.
Step1: Unscrew and Open the top cover.
Step2: Connect the power and data cables. Place the DVD writer onto the bottom case as Fig2.3.
Step3: Screw the DVD writer as Fig2.4.
Fig 2.3 Connect the DVD Writer Fig 2.4 Screw the Writer
2.2 Front Panel Descriptions
Notice: The front panel descriptions are only for reference; please make the object as the standard.
Item
Type
Name
Description
1
Work state
indicator
Power
Power Indicator, when connected, the light is blue.
HDD
The light turns blue when reading/writing HDD.
Net
The light turns blue when it is able to access the network.
Backup
The light turns blue when backing up files and data.
Play
The light turns blue when playing video.
REC
The light turns blue when recording
2
MENU/+
1. Enter menu in live 2. Increase the value in setup
BACKUP/-
1. Decrease the value in setup 2. Enter backup mode in live

DVR User Manual
6
Item
Type
Name
Description
Compound
button
RECORD/FOCUS
1. Record manually 2. FOCUS function enables at PTZ mode.
REW/SPEED
1. Rewind key 2. SPEED function enables at PTZ mode
PLAY /IRIS
1. Enter play interface 2. IRIS function enables at PTZ mode
FF/ P.T.Z.
1. Fast forward 2. Enter PTZ mode in live
STOP/ESC
1. Quit play mode 2. Exit the current interface or status
4
Input button
Direction button
Change direction to select items
Multi-screen
Change screen display mode like 1/4 channel
Enter button
Confirm selection
5
IR receiver
IR
For remote controller
6
USB
USB port
To connect external USB devices like USB flash, USB HDD for
backup or update firmware; or connect to USB mouse
2.3 Rear Panel Instructions
Fig 2.5 Rear Panel for 4-ch
Item
Name
Description
1
P/Z
Connect to speed dome

DVR User Manual
7
Item
Name
Description
2
K/B
Connect to keyboard
3
HDMI port
Connect to high-definition display device
4
CVBS port
CVBS video signal output
5
GND
Grounding
6
Alarm out
1-ch relay output. Connect to external alarm.
7
Alarm in
Alarm inputs. Connect to external sensors
8
LAN
Network port
9
USB port
To connect external USB devices like USB flash, USB HDD for backup or update
firmware; or connect to USB mouse
10
VGA port
VGA output, connect to monitor
11
Audio in
4-ch Audio inputs
12
Audio out
Audio output, connect to the sound box
13
Video in
4-ch video inputs
14
DC 12V
Power input
15
Power switch
Turn on/off the power supply
2.4 Remote Controller
It uses two AAA size batteries.
Open the battery cover of the Remote Controller.
Place batteries. Please take care of the polarity (+ and -).
Replace the battery cover.

DVR User Manual
8
Fig 2.6 Remote Controller
Item
Name
Function
1
Power Button
Switch off - to stop DVR. Use it before turning off the power.
2
INFOR Button
Get information about the DVR like firmware version, HDD information
3
REC Button
To record manually
4
Digital Button
Input number or choose camera
5
Multi Screen Button
To choose multi screen display mode
6
SEARCH Button
To enter into search mode
7
MENU Button
To enter into menu
8
ENTER Button
To confirm the choice or setup
9
Direction Button
Move cursor in setup or pan/tilt PTZ
10
+/- Button
To increase or decrease the value in setup
11
Playback Control Button
To control playback, Fast forward/rewind/stop/single frame play
12
AUDIO Button
To enable audio output in live mode
13
Auto Dwell Button
To enter into auto dwell mode
14
BACKUP Button
To enter into backup mode
15
PTZ Control Button
To control PTZ camera: Move camera/zoom/focus/iris/speed control

DVR User Manual
9
Note: Key points to check in case the remote doesn‟t work.
1. Check batteries polarity.
2. Check the remaining charge in the batteries.
3. Check IR controller sensor for any masking.
4. Check the ID of the remote with respect to the DVR.
If it still doesn't work, please try using a good known remote, or contact your dealer.
The interface of remote controller is shown in Fig2.6 Remote Controller.
Operation processes with remote controller to control multi-DVR
The default device ID of the DVR is 0. It‟s not necessary to reset the device ID when a remote is to be used to control a single DVR.
However when controlling multiple DVRs with multiple remote controllers, you would need to configure the device ID, please refer to
below steps:
Activate remote controller to control the DVR: Turn the IR sensor of the remote controller towards the IR receiver on the front panel,
press the number key 8 twice on the remote, then input device ID of the DVR to be controlled (Range from: 0-65535; the default device
ID is 0) and press ENTER to confirm.
You can check the device ID of a DVR from System SetupBasicDevice ID. You can also set multiple DVRs with the same device ID
however this can cause interference if the DVRs are kept close to each other.
2.5 Control with Mouse
2.5.1 Connect Mouse
It supports USB mouse through the ports on the rear panel.
Notice: If mouse is not detected or doesn't work, check below steps:
1. Make sure the mouse is plugged in the USB mouse port not the USB port on the front panel.
2. Try with a good know mouse.

DVR User Manual
10
2.5.2 Use Mouse
During live:
Double-click on any camera window for the full screen mode. Double-click again to return to the previous screen mode.
Right click to reveal the control menu on the screen. Right click to hide the control menu.
In Configuration:
Click to enter a particular option. Right click to cancel the option or to return to the
previous menu.
In order to input a value in a particular screen, move cursor to the input box and click.
An input window will appear as Fig2.7. It supports digits, alphabets and symbols as
inputs. Click Shift button to input Capital letters and symbols; click Shift button again to
return.
You can change some values using the mouse wheel, such as time. Move cursor onto the
value and roll the wheel when the value blinks. Fig 2.7 Digital Numbers and Letters Input Window
It supports mouse drag. For e.g. setting up motion detection area, click customized, hold down the left button and drag to set motion
detection area.
Setting up Schedule: hold left button and drag to set schedule time.
In Playback:
Click to choose the options. Right click to return to live mode.
In Backup:
Click to choose the options. Right click to return to previous picture.
In PTZ Control:
Click left button to choose the buttons to control the PTZ. Click right button to return to live.
Note: Mouse is the default tool for all operations unless an exception, as indicated.

DVR User Manual
11
3Basic Function Instruction
3.1 Startup & Shutdown
Please make sure all the connections are done properly before you power on the unit. Proper startup and shutdown are crucial to expanding
the life of your DVR.
3.1.1 Startup
Step1: Connect with the source power.
Step2: The device will boot and the power LED would turn blue.
Step3 A WIZZARD window will be pop-up and show some information about time zone，time setup，network configuration, record
configuration and disk management. User can setup here and refer to the concrete setup steps from the corresponding chapters. If users
don‟t want to setup Wizard, please click Exit button to exit.
Note: This DVR can only display options on either VGA/HDMI monitor or CVBS monitor at a given point of time. If there is live image
display without menu options, please check if there is display on other device/monitor, or long press „ESC/Stop‟ button. Long press
ESC/Stop key can switch the output between CVBS and VGA/HDMI.
3.1.2 Shutdown
You can shut down the device by using IR remote controller and mouse.
By IR remote controller:
Step1: Press Power button. This will bring up a shutdown window. Then the unit will shut down by clicking “OK” button.
Step2: Disconnect the power
By mouse:
Step1: Enter into Menu and select “Shut Down” icon. This will take you to a shutdown window.
Step2: Click OK. Then the unit will power off after a while.

DVR User Manual
12
Step3: Disconnect the power
3.2 Login
User can login or log off the DVR system. Once logged off the user cannot do any other
operation except changing the multi-screen display.
Notice: The default user name and password is “admin” and 123456”
For complete operational steps for changing password, adding or deleting users.
please refer to section 4.7 User Management Configuration. Fig 3-1 Login
3.3 Live Preview
Fig 3-2 Live Preview Interface
Symbol
Meaning
Green
Manual record
Yellow
Motion detection record
Red
Sensor Alarm record
Blue
Schedule record

DVR User Manual
13
3.3.1 Live Playback
Click Play button to play the record. Refer to Figure3-3. User can do complete operation by clicking the buttons on screen.
Fig 3-3 Live Playback

DVR User Manual
14
4Main Menu Setup Guide
Click right mouse or press ESC button on the front panel, the control bar will display on the bottom of the screen, refer to Fig 4-1:
Fig 4-1 Main Menu Toolbar
Click the icon beside the playback icon to select the time to playback. For example, if 2 minutes is selected and then click playback
button, it will start to playback from the past 2 minutes.
Dwell: Dwell means to display live images from different cameras in a sequence. The images may be displayed as a single channel or in a
grid fashion from different cameras. Dwell mode is enabled only when the chosen display mode is not able to display all the available
cameras.
E-Zoom: Single channel large screen electronic amplification.
Volume: Enable sound.
PTZ: Click the PTZ button to control rotation position, speed and auto scan of the PTZ connected to the IP camera.
Snap: Use this button to take snapshots. These pictures will automatically be saved in the HDD.
Record: Click this button to start/stop recording.
Playback: Click this button to playback the recorded files.
User can click button and drag it anywhere with the left mouse
Click Menu button to pop up a window as Fig 4-2; you can also press MENU button on the front panel or operate with remote
controller to display the main menu. Clicking Setup icon will pop-up the configuration menu: