COP-USA NVR2804NS-L User manual

NVR User Manual
For H.264 4-channel network video recorder
All rights reserved

NVR User Manual
CAUTION
Please read this user manual carefully to ensure that you can use the device correctly and safely.
We do not warrant all the content is correct. The contents of this manual are subject to change without notice.
This device should be operated only from the type of power source indicated on the marking label. The voltage of the power
must be verified before using the same. Kindly remove the cables from the power source if the device is not to be used for a long
period of time.
Do not install this device near any heat sources such as radiators, heat registers, stoves or other devices that produce heat.
Do not install this device near water. Clean only with a dry cloth.
Do not block any ventilation openings and ensure proper ventilation around the machine.
Do not power off the NVR when the device is functioning. The correct operation to shut down the NVR is to first stop recording
and then use “shut-down” button from the menu, and finally switch off the main power.
This machine is for indoor use only. Do not expose the machine in rain or moist environment. In case any solid or liquid get
inside the machine‟s case, please turn off the device immediately and get it checked by a qualified technician.
Do not try to repair the device by yourself without technical aid or approval.
When this product is in use, the relevant contents of Microsoft, Apple and Google will be involved in. The pictures and
screenshots in this manual are only used to explain the usage of our product. The ownerships of trademarks, logos and other
intellectual properties related to Microsoft, Apple and Google shall belong to the above-mentioned companies.
This manual is suitable for 4-channel network video recorders. All examples and pictures used in the manual are from
4-channel NVR.

NVR User Manual
Table of Contents
1Introduction...............................................................................................................................................1
1.1 NVR Introduction .............................................................................................................................................................1
1.2 Main Features ..................................................................................................................................................................1
2Hardware Installation .............................................................................................................................4
2.1 Install Hard Drive.............................................................................................................................................................4
2.2 Front Panel Descriptions ..................................................................................................................................................5
2.3 Rear Panel Instructions....................................................................................................................................................6
2.4 Remote Controller............................................................................................................................................................7
2.5 Control with Mouse........................................................................................................................................................10
2.5.1 Connect Mouse......................................................................................................................................................................................10
2.5.2 Use Mouse ............................................................................................................................................................................................10
3Basic Function Instruction....................................................................................................................12
3.1 Startup and Shutdown...................................................................................................................................................12
3.1.1 Startup..................................................................................................................................................................................................12
3.1.2 Shutdown..............................................................................................................................................................................................12
3.2 Login..............................................................................................................................................................................13
3.3 Live preview...................................................................................................................................................................13
3.3.1 Live playback.........................................................................................................................................................................................14
4Add IP Cameras ......................................................................................................................................15
5Main Menu Setup Guide ........................................................................................................................17
5.1 Basic configuration ........................................................................................................................................................18
5.1.1 System..................................................................................................................................................................................................18
5.1.2 Date & Time..........................................................................................................................................................................................19
5.1.3 DST.......................................................................................................................................................................................................19
5.2 Live Configuration..........................................................................................................................................................20
5.2.1 Live.......................................................................................................................................................................................................20

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5.2.2 Main Monitor .........................................................................................................................................................................................21
5.2.3 Mask .....................................................................................................................................................................................................21
5.3 Record Configuration.....................................................................................................................................................22
5.3.1 Enable...................................................................................................................................................................................................22
5.3.2 Record Bitrate .......................................................................................................................................................................................22
5.3.3 Time .....................................................................................................................................................................................................23
5.3.4 Stamp ...................................................................................................................................................................................................24
5.3.5 Recycle Record......................................................................................................................................................................................24
5.4 Schedule Configuration..................................................................................................................................................25
5.4.1 Schedule ...............................................................................................................................................................................................25
5.4.2 Motion...................................................................................................................................................................................................26
5.4.3 Sensor...................................................................................................................................................................................................26
5.5 Alarm Configuration.......................................................................................................................................................26
5.5.1 Sensor Alarm.........................................................................................................................................................................................27
5.5.2 Motion Alarm.........................................................................................................................................................................................28
5.5.3 Other alarm...........................................................................................................................................................................................30
5.5.4 Alarm out ..............................................................................................................................................................................................30
5.6 Network Configuration...................................................................................................................................................31
5.6.1 Network ................................................................................................................................................................................................31
5.6.2 Email.....................................................................................................................................................................................................32
5.6.3 Other Settings .......................................................................................................................................................................................32
5.7 User Management Configuration ...................................................................................................................................34
5.8 Advanced.......................................................................................................................................................................36
5.8.1 Reset.....................................................................................................................................................................................................36
5.8.2 Import/Export .......................................................................................................................................................................................36
5.8.3 Block/Allow list ......................................................................................................................................................................................36
6Search, Playback & Backup ..................................................................................................................37

NVR User Manual
6.1 Time Search...................................................................................................................................................................37
6.2 Event Search .................................................................................................................................................................38
6.3 File Management ...........................................................................................................................................................39
6.4 Backup...........................................................................................................................................................................40
7Manage NVR ............................................................................................................................................41
7.1 Check System Information.............................................................................................................................................41
7.1.1 System Information ...............................................................................................................................................................................41
7.1.2 Event Information..................................................................................................................................................................................41
7.1.3 Log Information.....................................................................................................................................................................................41
7.1.4 Network Information .............................................................................................................................................................................41
7.1.5 Online Information ................................................................................................................................................................................41
7.2 Manual Alarm.................................................................................................................................................................42
7.3 Disk Management ..........................................................................................................................................................42
7.4 Upgrade .........................................................................................................................................................................42
7.5 Logoff ............................................................................................................................................................................43
8Remote Surveillance ..............................................................................................................................44
8.1 IE Remote Surveillance..................................................................................................................................................44
8.1.1 On LAN .................................................................................................................................................................................................44
8.1.2 On WAN ................................................................................................................................................................................................44
8.2 Remote Surveillance through Apple PC..........................................................................................................................46
8.2.1 On LAN .................................................................................................................................................................................................47
8.2.2 On WAN ................................................................................................................................................................................................49
8.3 Remote Preview.............................................................................................................................................................50
8.4 Remote Playback & Backup ...........................................................................................................................................52
8.4.1 Remote Playback...................................................................................................................................................................................52
8.4.2 Remote Backup .....................................................................................................................................................................................57
8.5 Remote System Configuration .......................................................................................................................................58

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8.6 Tools..............................................................................................................................................................................59
8.7 Remote Information ......................................................................................................................................................59
9Mobile Surveillance ................................................................................................................................61
9.1 By phones with Iphone OS ............................................................................................................................................61
9.2 By phones with Android OS ...........................................................................................................................................68
Appendix A FAQ.........................................................................................................................................74
Appendix B Calculate Recording Capacity...........................................................................................80
Appendix C Compatible Devices ............................................................................................................81
Appendix D Specifications ......................................................................................................................82

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1Introduction
1.1 NVR Introduction
This model NVR (Network Video Recorder) is designed specially for CCTV system. It adopts high performance video processing
chips and embedded Linux system. Meanwhile, it utilizes many most advanced technologies, such as standard H.264 with low bit
rate, Dual stream, SATA interface, VGA output mouse supported, IE browser supported with full remote control, mobile view(by
phones), etc., which ensure its powerful functions and high stability. Due to these distinctive characteristics, it is widely used in
banks, telecommunication, transportation, factories, warehouse, and irrigation and so on.
1.2 Main Features
COMPRESSION FORMAT
Standard H.264 compression with low bit rate and better image quality
LIVE SURVEILLANCE
Support HDMI/CVBS/ VGA output
Support channel security by hiding live display
Display the local record state and basic information
Support USB to make full control
RECORD MEDIA
Support one SATA HDDs to record for a longer time without any limitation
BACKUP
Support USB 2.0 devices to backup
Support saving recorded files with AVI standard format to a remote computer through internet

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RECORD & PLAYBACK
Record modes: Manual, Schedule, Motion detection and Sensor alarm recording
Support recycle after HDD full
Support 1080P/720P/VGA recording
Resolution, frame rate and picture quality are adjustable
Two record search mode: time search and event search.
Support 4 screen playback simultaneously
Support deleting and locking the recorded files one by one
Support remote playback in Network Client through LAN or internet
ALARM
1 channel alarm output and 4 channel alarm input available
Support schedule for motion detection and sensor alarm
Support pre-recording and post recording
Support linked channels recording once motion or alarm triggered on certain channel
SECURITY
Customize user right: log search, system setup, two way audio, file management, disk management, remote login, live
view, manual record, and playback.
Support 1 administrator and 63 users.
Support event log recording and checking, events unlimited
NETWORK
Support TCP/IP, DHCP, PPPoE, DDNS protocol
Support IE browser to do remote view
Support setup client connection amount
Support dual stream. Network stream is adjustable independently to fit the network bandwidth and environment.
Support picture snap and color adjustment in remote live

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Support remote time and event search, and channel playback with picture snap
Support remote full menu setup, changing all the NVR parameters remotely
Support mobile surveillance by smart phones , symbian, WinCE, Iphone or Gphone, 3G network available
Support CMS to manage multi devices on internet

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2Hardware Installation
Notice: Check the unit and the accessories after getting the NVR.
Please don‟t power up the unit till the physical installation is complete.
2.1 Install Hard Drive
Notice: 1. This series supports one SATA hard drives. Please use the hard drive the manufacturers recommend specially for
security and safe field.
2. Please calculate HDD capacity according to the recording setting. Please refer to “Appendix B Calculate Recording
Capacity”.
Step1: Unscrew and Open the top cover.
Step2: Connect the power and data cables. Place the HDD onto the bottom case as Fig 2-1.
Step3: Screw the HDD as Fig 2-2.
Note: Please connect the power and data cables firstly, and then screw to fix.
Fig 2-1 Connect HDD Fig 2-2 Screw HDD

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2.2 Front Panel Descriptions
Notice: The front panel descriptions are only for reference; please make the object as the standard.
Item
Type
Name
Description
1
Work state
indicator
Power
Power Indicator, when connected, the light is blue.
HDD
The light turns blue when reading/writing HDD.
Net
The light turns blue when it is able to access the network.
Backup
The light turns blue when backing up files and data.
Play
The light turns blue when playing video.
REC
The light turns blue when recording
2
Compound button
MENU/+
1. Enter menu in live 2. Increase the value in setup
BACKUP/-
1. Decrease the value in setup 2. Enter backup mode in live
RECORD/FOCUS
1. Record manually 2. FOCUS function enables at PTZ mode.
REW/SPEED
1. Rewind key 2. SPEED function enables at PTZ mode
SEARCH/ZOOM
1. Enter search mode 2.ZOOM function enables at PTZ mode.
PLAY /IRIS
1. Enter play interface 2. IRIS function enables at PTZ mode
FF/ P.T.Z.
1. Fast forward 2. Enter PTZ mode in live
STOP/ESC
1. Quit play mode 2. Exit the current interface or status
3
Input button
Direction button
Change direction to select items
Multi-screen
Change screen display mode
Enter button
Confirm selection
4
IR receiver
IR
For remote controller
5
USB
USB port
To connect external USB devices like USB flash, USB HDD for backup or update
firmware; or connect to USB mouse

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2.3 Rear Panel Instructions
The rear Panel interface for 4-ch is as shown in Fig 2-3:
Fig 2-3 Rear Panel for 4-ch
Item
Name
Description
1
K/B
Connect to Keyboard, K is TX+, B is TX-
2
Alarm Out
Relay Output. Connect to external alarm.
3
Alarm in
Alarm Inputs for connecting sensors
4
Audio in
1 CH audio input
5
Video out
Connect to monitor
6
Audio out
Audio output, connect to the sound box
7
HDMI port
Connect to high-definition display device
8
VGA port
VGA output, connect to monitor
9
LAN
Network port

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Item
Name
Description
10
USB port
Connect to external USB devices like USB flash, USB HDD for
backup or update firmware; or connect to USB mouse
11
DC12V
Power input
2.4 Remote Controller
It uses two AAA size batteries.
Open the battery cover of the Remote Controller.
Place batteries. Please take care of the polarity (+ and -).
Replace the battery cover.
Note: Remote controller can be selected depending on the product model. Here we take the bigger remote
controller as an example to describe.

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Fig 2-4 Remote Controller
Button
Function
Power Button
Switch off—to stop DVR. Use it before turning off the power
Record Button
To record manually
-/-- /0-9 Digital Button
Input number or choose camera
Fn1 Button
Unavailable temporarily
Multi Button
To choose multi screen display mode
Next Button
To switch the live image
SEQ
To enter into auto dwell mode
Audio
To enable audio output in live mode
Switch
To switch the output between BNC and VGA
Direction button
To move cursor in setup or pan/title PTZ
Enter Button
To confirm the choice or setup
Menu Button
To enter into menu
Exit Button
To exit the current interface
Focus/IRIS/Zoom/PTZ
To control PTZ camera. Move camera/zoom/IRIS/Focus
Preset Button
To enter into preset setting in PTZ mode
Cruise Button
To enter into cruise setting in PTZ mode
Track Button
To enter into track setting in PTZ mode

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Wiper Button
To enable wiper function in PTZ mode
Light Button
To enable light function in PTZ mode
Clear Button
To return to the previous interface
Fn2 Button
Unavailable temporarily
Info Button
Get information about DVR like firmware version, HDD information
To control playback. Play/Pause/Stop/Previous Section/Next
Section/Rewind/Fast Forward
Snap Button
To take snapshots manually
Search Button
To enter into search mode
Cut Button
To set the start/end time for backup in playback mode
Backup Button
To enter into backup mode
Zoom Button
To zoom in the images
PIP Button
To enter into picture in picture setting mode
Note: Key points to check in case the remote doesn‟t work.
1. Check batteries polarity.
2. Check the remaining charge in the batteries.
3. Check IR controller sensor for any masking.
4. Check the ID of the remote with respect to the NVR.
If it still doesn't work, please try using a good known remote, or contact your dealer.
The interface of remote controller is shown in Fig 2-4 Remote Controller.
Operation processes with remote controller to control multi-NVR
The default device ID of the NVR is 0. It‟s not necessary to reset the device ID when a remote is to be used to control a single
NVR. However when controlling multiple NVRs with multiple remote controllers, you would need to configure the device ID,
please refer to below steps:
Activate remote controller to control the NVR: Turn the IR sensor of the remote controller towards the IR receiver on the front

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panel, press the number key 8 twice on the remote, then input device ID of the NVR to be controlled (Range from: 0-65535;
the default device ID is 0) press ENTER to confirm.
You can check the device ID of a NVR from System SetupBasicDevice ID. You can also set multiple NVRs with the same
device ID however this can cause interference if the NVRs are kept close to each other.
2.5 Control with Mouse
2.5.1 Connect Mouse
It supports USB mouse through the ports on the rear panel.
Notice: If mouse is not detected or doesn't work, check below steps:
1. Make sure the mouse is plugged in the USB mouse port not the USB port on the front panel.
2. Try with a good know mouse.
2.5.2 Use Mouse
During live:
Double-click on any camera window for the full screen mode. Double-click again to return to the previous screen mode.
Right click to reveal the control menu on the screen. Right click to hide the
control menu.
In Configuration:
Click to enter a particular option. Right click to cancel the option or to return to
the previous menu.
In order to input a value in a particular screen, move cursor to the input box and
click. An input window will appear as Fig 2-5. It supports digits, alphabets and
symbols as inputs. Click Shift button to input Capital letters and symbols; Fig 2-5 Digital Numbers and Letters Input Window
click Shift button again to return.

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You can change some values using the mouse wheel, such as time. Move cursor onto the value and roll the wheel when the value
blinks.
It supports mouse drag. For e.g. setting up motion detection area, click customized, hold down the left button and drag to set
motion detection area.
Setting up Schedule: hold left button and drag to set schedule time.
In Playback:
Click to choose the options. Right click to return to live mode.
In Backup:
Click to choose the options. Right click to return to previous picture.
In PTZ Control:
Click left button to choose the buttons to control the PTZ. Click right button to return to live.
Note: Mouse is the default tool for all operations unless an exception, as indicated.

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3Basic Function Instruction
3.1 Startup and Shutdown
Please make sure all the connections are done properly before you power on the unit. Proper startup and shutdown are crucial
to expanding the life of your NVR.
3.1.1 Startup
Step1: Connect with the source power.
Step2: The device will boot and the power LED would turn blue.
Step3 A WIZZARD window will pop up and show some information about time zone，time setup，network configuration, record
configuration and disk management. You can setup here and refer to the concrete setup steps from the corresponding chapters.
If you don‟t want to setup Wizard, please click Exit button to exit.
Note: The default output is HDMI output. This NVR can only display options on either VGA /HDMI monitor or CVBS monitor at a
given point of time, if there is live image display without menu options then please check if there is display on other device/monitor,
or long press ESC key to wait for login dialog box to appear. Long press ESC key can switch the output between CVBS and
VGA/HDMI.
3.1.2 Shutdown
You can shut down the device by using IR remote controller and mouse.
By IR remote controller:
Step1: Press Power button. This will bring up a shutdown window. The unit will shut down by clicking “OK” button.
Step2: Disconnect the power.
By mouse:

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Step1: Enter into Menu and select “Shut Down” icon. This will take you to a shutdown window.
Step2: Click OK. Then the unit will power off after a while.
Step3: Disconnect the power.
3.2 Login
You can login or log off the NVR system. Once logged off you cannot do any other
operation except changing the multi-screen display.
Notice: The default user name and password is “admin” and 123456”.
For complete operational steps for changing password, adding or deleting user please
refer to section 5.7 User management Configuration. Fig 3-1 Login
3.3 Live preview
Fig 3-2 Live Preview Interface
Symbol
Meaning
Green
Manual record
Yellow
Motion detection record
Red
Sensor Alarm record
Blue
Schedule record

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3.3.1 Live playback
Click Play button to playback the record. Refer to Figure 3-3. You can do complete operation by clicking the buttons on
screen.
Fig 3-3 Live Playback