6
Troubleshooting
If the performanceof the shower deteriorates in service, follow the checksin the “self help” table
below beforecalling out the contractor.
Anyone of the simpleadjustmentscould restore the performance.
If thesefail torestorethe performance you should seek professional help.
The person who installedthe showeris probablythe best one to repair it and is certainlythe person
to contact if you have a problem in the guarantee period.
Self Help Check List
a)Watertoo HOT Pressthe coolerbutton.
Clean sprayplate holes.
b)Watertoo COLD Pressthe warmerbutton.
c)Spray pattern poor Clean sprayplate.
Select outer/ inneronly
d)Display behaves erratically
Switch off electricityat ceiling / isolatingswitch,waita
few seconds,switch onagain.
(Note the shower should be switchedoff each timeafter
use attheceiling switch.)
e)Waterdoesnot flow when start/stop
buttonispressed
lights on
“o” and then “t” flashing in display
no lights
Note: If there isno waterflowing then theshowerwill
automaticallyswitch off afterabout5 seconds.
Check the watersupply isturned on.
Unit in over temperature mode see section on “purging”
Check ceiling switch ison. Check power ison.
f) Warmer/ cooler buttons only adjusts
between 2 and 5 See relevantsection inprofessional help
g)Unitmakes a whirring noise,
especially at the start of the shower
session.
Thisisnormal. There isa motor insidetheshower used
to adjust the flow and this alwaysoperatesat the start
of each shower.
7
Professional Service Check List
Thisadditional checklist isprovided forthe benefitof the qualified service representative.
Warning. Switch Off The ElectricityAtThe Isolating Switch Before Removing
The Front Cover ToMake Checks.
a)Poortemperature control
Check inlet /outlet thermistors to see if theyarein
circuit.
Check forblockagein filter of solenoid valve
Check board configuration for correctpower rating
b)Watertoo COLD
Check circuitthrough thermal cut-out
Check circuitthrough all 4elements.
Test should be done using a low voltage resistance
meterwhilst the power isswitchedoff at theisolating
switch
Check circuitthrough triacs
Check working voltage
c)Poororno control over waterflow Replaceinletvalve assembly
d)No water when start button is
pressed.
Check watersupply.
Check circuitthrough solenoid coil.
Ifok replace logic PCB
e)Unithas been switched off using stop
button but canbe heard heatingthe
water Replacetriac PCB
f) Pressurerelief valve operated Check forcause of high pressure and remove it.
Replacepressurerelief valve (Not covered under
guarantee).
g)Temperature buttonsonlyadjust
between 2 and 5 ContactCustomer service
h)Shower runs for about 5secondsand
then switches off byitself
Flow transducer fault.
Check that internal blade “spins”when the water flows :
Ifnot, replacetransducer.