Crestron DM NVX Director DM-NVX-DIR Series User manual

DM-NVX-DIR Series
DM NVX Director® Virtual Switching
Appliances
Product Manual
Crestron Electronics, Inc.

Original Instructions
The U.S. English version of this document is the original instructions.
All other languages are a translation of the original instructions.
Regulatory Model: DM-XIO-DIR-80, DM-XIO-DIR-160, DM-XIO-DIR-ENT
Crestron product development software is licensed to Crestron dealers and Crestron Service Providers (CSPs) under a
limited nonexclusive, nontransferable Software Development Tools License Agreement. Crestron product operating
system software is licensed to Crestron dealers, CSPs, and end-users under a separate End-User License Agreement.
Both of these Agreements can be found on the Crestron website at www.crestron.com/legal/software_license_
agreement.
The product warranty can be found at www.crestron.com/warranty.
The specific patents that cover Crestron products are listed at www.crestron.com/legal/patents.
Certain Crestron products contain open source software. For specific information, visit www.crestron.com/opensource.
Crestron, the Crestron logo, 3-Series, Crestron Toolbox, DM NAX, DM NVX, and DM NVX Director are either trademarks
or registered trademarks of Crestron Electronics, Inc. in the United States and/or other countries. Chrome is either a
trademark or registered trademark of Google Inc. in the United States and/or other countries. HDMI is either a
trademark or registered trademark of HDMI Licensing LLC in the United States and/or other countries. Microsoft Edge
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the marks and names of others. Crestron is not responsible for errors in typography or photography.
©2023 Crestron Electronics, Inc.

Contents
Overview 1
Features 1
Simple and Flexible Configuration 2
Web-Based Setup and Control 2
Interdomain Routing (DM-NVX-DIR-160 and DM-NVX-DIR-ENT Only) 2
Multicast Address Control 3
Credential Management of DM NVX Endpoints 3
Multiple Control System Support (DM-NVX-DIR-160 and DM-NVX-DIR-ENT Only) 3
Copper or Fiber Ethernet Connectivity (DM-NVX-DIR-ENT Only) 3
Redundant Power Supplies (DM-NVX-DIR-ENT Only) 4
Physical Description 5
DM-NVX-DIR-80 and DM-NVX-DIR-160 5
DM-NVX-DIR-ENT 7
Specifications 9
Installation 10
Configuration 11
Accessing the Web Interface 11
Navigating the Web Interface 14
Saving Configuration Changes 15
Viewing Status Information 17
Configuring Network Settings 18
Configuring Device Settings 21
Firmware 22
Display 23
Control System 24
Application Management 25
Using the Dashboard 26
Adding a Domain 30
Importing a Device Map 34
Selecting the Endpoints 40
Global Domain Routing 51
Modifying a Domain 58
Domain Routing 58
Domain Endpoint Map 64
Domain Control System 93
Management 95
Updating Firmware 95
Product Manual — Doc. 8241E Contents • i

Updating Firmware from Release 2.0 to Release 3.0 95
Updating Firmware from Release 3.0 to a Later Maintenance Release 96
Restoring Factory Default Settings 98
Rebooting the Device 101
Uploading a Configuration File 103
Downloading a Configuration File 105
Downloading Message Logs 106
Troubleshooting 107
Resources 111
Related Documentation 111
Crestron Support and Training 111
Programmer and Developer Resources 111
Product Certificates 111
ii • Contents Product Manual — Doc. 8241E

Product Manual — Doc. 8241E DM-NVX-DIR Series • 1
Overview
The DM-NVX-DIR Series consists of enterprise-grade network appliances that facilitate
configuration, control, and management of large-scale AV networks. The DM-NVX-DIR Series
provides a means for managing large networks of DM NVX® encoder and decoder endpoints,
routing AV signals, and simplifying integration with one or more Crestron® control systems. The
DM-NVX-DIRSeries eliminates the need for physical matrix switchers, replacing them with the
virtual equivalent running on the AV network.
The DM-NVX-DIR Series consists of the following models:
lDM-NVX-DIR-80: Supports a maximum of 80 DM NVX endpoints and 1 domain
lDM-NVX-DIR-160: Supports a maximum of 160 DM NVX endpoints and 20 domains
lDM-NVX-DIR-ENT: Supports a maximum of 1000 DM NVX endpoints and 240 domains
Multiple DM-NVX-DIR network appliances can be used in a system.
This section provides information about the following:
lFeatures
lPhysical description
Features
Key features of the DM-NVX-DIR Series network appliances include:
lNetwork AV system configuration, management, and signal routing
lCompatible with DM NVX encoders and decoders
lSupport of up to 80 endpoints and 1 domain (DM-NVX-DIR-80 only)
lSupport of up to 160 endpoints and 20 domains (DM-NVX-DIR-160 only)
lSupport of up to 1000 endpoints and 240 domains (DM-NVX-DIR-ENT only)
lInterdomain routing (DM-NVX-DIR-160 and DM-NVX-DIR-ENT only)
lIntuitive web-based graphical user interface
lFull programmable control of the virtual matrices and physical endpoints
lAutomatic endpoint device discovery
lMulticast address control
lCredential management of DM NVX endpoints
lCustom naming and search tools
lEasy diagnostics and signal status display
lXML device map file import and export
lBuilt-in logging

2 • DM-NVX-DIR Series Product Manual — Doc. 8241E
lMultiple control system support
lFour 1000BASE-T RJ-45 ports (DM-NVX-DIR-80 and DM-NVX-DIR-160 only)
lSix 1000BASE-T RJ-45 ports (DM-NVX-DIR-ENT only)
lSix 10GBASE-X SFP+ ports, four of which are 1000BASE-T compatible (DM-NVX-DIR-ENT
only)
lFiber-optic connectivity with the use of SFP or SFP+ transceivers, sold separately (DM-
NVX-DIR-ENT only)
l1 RU 19-inch rack-mountable
lUniversal 100-240V internal power supply (DM-NVX-DIR-80 and DM-NVX-DIR-160 only)
lOnboard 100-240V hot-swappable redundant power supplies (DM-NVX-DIR-ENT only)
Simple and Flexible Configuration
A DM-NVX-DIR Series network appliance automatically discovers DM NVX endpoints on the
network and enables each endpoint to be assigned as a logical input or output within a domain:
lThe DM-NVX-DIR-80 supports a maximum of 80 DM NVX endpoints and 1 domain.
lThe DM-NVX-DIR-160 supports a maximum of 160 DM NVX endpoints and 20 domains.
lThe DM-NVX-DIR-ENT supports a maximum of 1000 DM NVX endpoints and 240
domains.
Multiple DM-NVX-DIR Series network appliances can be used in a system. In addition to features
supported by all DM-NVX-DIR Series network appliances, the DM-NVX-DIR-ENT includes
additional enterprise features.
Web-Based Setup and Control
A DM-NVX-DIR Series network appliance provides an intuitive web interface to facilitate system
configuration, signal routing, and diagnostics of the complete AV network. Each domain,
endpoint, input, and output can be designated with a user-friendly name. The web interface
enables easy navigation of the entire system. Domains, endpoints, inputs, and outputs can be
quickly found by name or address. For each input and output, a signal routing map is also
provided, showing video, audio, and USB signal status in a graphical layout.
Interdomain Routing (DM-NVX-DIR-160 and
DM-NVX-DIR-ENT Only)
Video inputs can be routed to video outputs within a single domain. In addition, support of
interdomain routing enables video inputs within a domain to be routed to video outputs of one or
more other domains. Routing control of AV signals is accomplished by using the web interface or
control system programming.

Product Manual — Doc. 8241E DM-NVX-DIR Series • 3
Multicast Address Control
A custom multicast range can optionally be assigned for DM NVX encoder endpoints within a
domain. The custom multicast range is determined by the assignment of a starting multicast
address, the number of multicast addresses assigned to each DM NVX endpoint, and the number
of DM NVX endpoints assigned to a domain. Multicast address control is accomplished by using
the web interface.
Credential Management of DM NVX Endpoints
Username and password credentials can be changed simultaneously for all DM NVX encoder and
decoder endpoints within a domain. Username and password credential management is
accomplished by using the web interface.
Multiple Control System Support (DM-NVX-DIR-160 and
DM-NVX-DIR-ENT Only)
A DM-NVX-DIR Series network appliance supports Crestron 3-Series® or later control systems.
For the DM-NVX-DIR-160 and DM-NVX-DIR-ENT, a single control system, referred to as the
Global Domain control system, can be assigned to all domains simultaneously. In addition,
support of multiple control systems enables the Global Domain control system or another
control system, referred to as a Domain control system, to be assigned to each domain on an
individual basis. The Domain control system that is assigned on an individual basis must be
different for each domain. Assignment of multiple control systems is accomplished by using the
web interface or control system programming.
Copper or Fiber Ethernet Connectivity
(DM-NVX-DIR-ENT Only)
The DM-NVX-DIR-ENT includes six 1000BASE-T RJ-45 ports and six 10GBASE-X SFP+ ports.
Four of the 10GBASE-X SFP+ ports are 1000BASE-T compatible. Connection to a 1000BASE-T
or 10GBASE-X fiber-optic network is facilitated by inserting an appropriate SFP or SFP+
transceiver module (Crestron SFP-1G or SFP-10G series, sold separately) into an SFP+ port. A
selection of modules is offered to accommodate various multimode and single-mode fiber types.
NOTE: Ports 7 and 8 support 10GBASE-X only and are compatible with SFP-10G SFP+
transceivers only.

4 • DM-NVX-DIR Series Product Manual — Doc. 8241E
Redundant Power Supplies (DM-NVX-DIR-ENT Only)
Onboard dual redundant power supplies provide enhanced reliability for demanding applications.
In the unlikely event of an individual power supply fault, the DM-NVX-DIR-ENT will continue to
operate unhindered on only one functioning power supply. A modular, hot-swappable design
allows either power supply to be replaced in seconds from the rear panel without powering down
or rebooting the system. The DM-NVX-DIR-ENT ships complete with both power supply modules
installed.

Product Manual — Doc. 8241E DM-NVX-DIR Series • 5
Physical Description
The following sections provide information about the connectors, controls, and indicators that
are available on the front and rear panels of the DM-NVX-DIR-80,DM-NVX-DIR-160, and
DM-NVX-DIR-ENT.
DM-NVX-DIR-80 and DM-NVX-DIR-160
The following illustration shows the front and rear panels of the DM-NVX-DIR-80 and
DM-NVX-DIR-160.
NOTE: With the exception of the model name, the front panels of the DM-NVX-DIR-80 and
DM-NVX-DIR-160 are identical to one another. The rear panel of the DM-NVX-DIR-80 is
identical to the rear panel of the DM-NVX-DIR-160.
DM-NVX-DIR-80 and DM-NVX-DIR-160 Front and Rear Panels (DM-NVX-DIR-80 Model Name Shown)
①MSG: Blue LED, identifies the device when the unit identification process is initiated
NOTE: To be able to locate the device in a rack, use the web interface to initiate
the unit identification process (refer to Display for information).
②Ethernet 2, 1: Green LEDs, indicate Ethernet activity on the corresponding Ethernet
port
③DISK: Yellow LED, indicates SSD (solid-state drive) activity
④PWR: Green LED, indicates that the unit is powered on
⑤RESET: Recessed push button, initiates a hardware reset

6 • DM-NVX-DIR Series Product Manual — Doc. 8241E
⑥Power Button: Push button, initiates boot up or shutdown
NOTE: If the device is powered on, pressing the Power button for less than 5
seconds enables a normal shutdown. Pressing the Power button for 5 seconds
forces the device to shut down.
⑦SERVICE: For factory use only
⑧MGMT: 8-pin RJ-45 connector, shielded, female; 100BASE-TX/1000BASE-T
Ethernet port for hardware management;
Bicolor green/orange LED, green indicates 100 Mbps link status and orange
indicates 1 Gbps link status;
Amber LED, indicates Ethernet activity
NOTE: The MGMT port connects to the management network and is used for
management and monitoring of the DM-NVX-DIR hardware. The MGMT port
does not provide access to the DM-NVX-DIR software and is independent of
Ethernet ports 1-4.
⑨USB 2.0: USB Type A connectors, female, black;
USB 2.0 host ports for factory use only
⑩USB 3.0: USB Type A connectors, female, blue;
USB 3.0 host ports for factory use only
⑪Ethernet 1-4: 8-pin RJ-45 connectors, shielded, female;
100BASE-TX/1000BASE-T Ethernet ports for web browser, endpoint, and control
traffic;
Bicolor green/orange LED, green indicates 100 Mbps link status and orange
indicates 1 Gbps link status;
Amber LED, indicates Ethernet activity
NOTE: Ethernet ports 1-4 connect to video or control networks. The ports
provide access to the DM-NVX-DIR-80/DM-NVX-DIR-160 software and allow
configuration of the software. The ports are independent of each other and
have different network settings.
⑫100-240V~2-4A 50/60Hz: IEC 60320 C14 mains power inlet;
Mates with removable power cord, included

Product Manual — Doc. 8241E DM-NVX-DIR Series • 7
DM-NVX-DIR-ENT
The following illustration shows the front and rear panels of the DM-NVX-DIR-ENT.
DM-NVX-DIR-ENT Front and Rear Panels
①Power Button: Push button, initiates boot up or shutdown
NOTE: If the device is powered on, pressing the Power button for less than 5
seconds allows a normal shutdown. Pressing the Power button for 5 seconds
forces the device to shut down.
②RESET: Recessed push button, initiates a hardware reset
③PWR: Green LED, indicates that the unit is powered on
④DISK: Yellow LED, indicates SSD activity
⑤Ethernet 1-2: Green LEDs, indicate Ethernet activity on the corresponding Ethernet
port
⑥MSG: Bicolor blue/red LED, blue identifies the device when the unit identification
process is initiated, red indicates a power supply fault
NOTE: To be able to locate the device in a rack, use the web interface to initiate
the unit identification process (refer to Display for information).

8 • DM-NVX-DIR Series Product Manual — Doc. 8241E
⑦MGMT: 8-pin RJ-45 connector, shielded, female;
100BASE-TX/1000BASE-T Ethernet port for hardware management;
Bicolor green/orange LED, green indicates 100 Mbps link status and orange
indicates 1 Gbps link status;
Amber LED, indicates Ethernet activity
NOTE: The MGMT port connects to the management network and is used for
management and monitoring of the DM-NVX-DIR-ENT hardware. The MGMT
port does not provide access to the DM-NVX-DIR-ENT software and is
independent of RJ-45 Ethernet ports 1-6 and SFP+ Ethernet ports 7-12.
⑧USB 3.0: USB Type A connectors, female, blue;
USB 3.0 host ports for factory use only
⑨Ethernet 1-6: 8-pin RJ-45 connectors, shielded, female;
100BASE-TX/1000BASE-T Ethernet ports for web browser, endpoint, and control
traffic;
Bicolor green/orange LED, green indicates 100 Mbps link status and orange
indicates 1 Gbps link status;
Amber LED, indicates Ethernet activity
NOTE: Ethernet ports 1-6 connect to video or control networks. The ports
provide access to the DM-NVX-DIR-ENT software and allow configuration of
the software. The ports are independent of each other and SFP+ Ethernet ports
7-12 and have different network settings.
⑩Ethernet 7-8: SFP+ ports;
10GBASE-X Ethernet ports for web browser, endpoint, and control traffic;
Accept Crestron SFP-10G Series SFP+ transceiver modules
NOTE: Ethernet ports 7-8 connect to video or control networks. The ports
provide access to the DM-NVX-DIR-ENT software and allow configuration of
the software. The ports are independent of each other and SFP+ Ethernet ports
9-12. The ports are also independent of RJ-45 Ethernet ports 1-6. Each of the
Ethernet ports has different network settings.
⑪Ethernet 9-12: SFP+ ports;
1000BASE-X/10GBASE-X Ethernet ports for web browser, endpoint, and control
traffic;
Accept Crestron SFP-1G or SFP-10G series SFP/SFP+ transceiver modules
NOTE: Ethernet ports 9-12 connect to video or control networks. The ports
provide access to the DM-NVX-DIR-ENT software and allow configuration of
the software. The ports are independent of each other and SFP+ Ethernet ports
7-8. The ports are also independent of RJ-45 Ethernet ports 1-6. Each of the
Ethernet ports has different network settings.
⑫100-240~3-6A 50/60Hz: IEC 60320 C14 mains power inlets;
Each mates with removable power cord, included

Product Manual — Doc. 8241E DM-NVX-DIR Series • 9
Specifications
For product specifications of DM NVX Director® network appliances, refer to the following
product pages on the Crestron website:
lDM-NVX-DIR-80
lDM-NVX-DIR-160
lDM-NVX-DIR-ENT

10 • DM-NVX-DIR Series Product Manual — Doc. 8241E
Installation
For information about installing DM NVX Director network appliances, refer to the following
documentation on the Crestron website:
lDM-NVX-DIR-80/DM-NVX-DIR-160 Quick Start
lDM-NVX-DIR-ENT Quick Start

Product Manual — Doc. 8241E DM-NVX-DIR Series • 11
Configuration
NOTE: Prior to configuration, ensure that the latest firmware is running on the device.
Forinstructions to update the firmware, refer to Updating Firmware.
DM-NVX-DIR devices include an integrated web server that provides a web interface for viewing
device status and managing DM NVX encoders/decoders in an AV network.
This section provides information about the following:
lAccessing the web interface
lNavigating the web interface
lSaving configuration changes
lViewing status information
lConfiguring network settings
lConfiguring device settings
lUsing the dashboard
lAdding a domain
lGlobal domain routing
lModifying a domain
Accessing the Web Interface
The following table lists the supported operating system and corresponding web browsers that
can be used to access the web interface.
Supported Operating System and Corresponding Web Browsers
Operating System Supported Web Browsers
Windows® operating system Chrome™ web browser, version 96.0.4664.110 or later
Firefox® web browser, version 94.0.2 or later
Microsoft Edge® web browser, version 96.0.1054.62 or later

12 • DM-NVX-DIR Series Product Manual — Doc. 8241E
To access the web interface:
1. Open a web browser.
2. Go to the IP address of one of the connected Ethernet ports:
NOTE: The Ethernet port that is used to configure the DM NVX Director software
must be accessible from the network of the device running the web browser, the
network of the associated DM NVX devices, and the network of the control system (if
present).
lFor the DM-NVX-DIR-80 and DM-NVX-DIR-160, RJ-45 Ethernet ports 1-4 provide
access to the DM-NVX-DIR software and enable configuration of the software.
By default, DHCP is enabled for ports 1-3, enabling each port to be assigned a
different IP address automatically. The IP address of port 4 defaults to a link-local
address in the 169.254. xxx . xxx (refer to RFC 3927 for information about link-local
addressing).
lFor the DM-NVX-DIR-ENT, RJ-45 Ethernet ports 1-6 and SFP+ Ethernet ports 7-12
provide access to the DM-NVX-DIR software and enable configuration of the
software.
By default, DHCP is enabled for ports 1-5 and 7-12, enabling each of those ports to
be assigned a different IP address automatically. The IP address for port 6 defaults
to a link-local address in the 169.254. xxx . xxx range (refer to RFC 3927 for
information about link-local addressing).
To find the IP address of any of the connected Ethernet ports, use the Device Discovery
Tool in the Crestron Toolbox™ software.
3. Do either of the following:
lIf no user account has been created, the Create User page opens. Continue with
step 4 to create an account.
lIf an account has already been created, the Sign-In page opens. Omit step 4 and
proceed to step 5.
4. If no user account has been created, create an account on the Create User page.

Product Manual — Doc. 8241E DM-NVX-DIR Series • 13
Create User Page
To create a user account:
a. In the Username text box, enter a username. Theusername is not case sensitive.
b. In the Password text box, enter a password using a minimum of 8 characters. The
password is case sensitive.
c. In the Confirm Password text box, reenter the password for confirmation.
d. Select Create User.
The Sign In page opens. Continue with step 5.
5. Sign in to the device on the Sign In page.
Sign In Page

14 • DM-NVX-DIR Series Product Manual — Doc. 8241E
To sign in to the device:
a. In the Username text box, enter the username. The username is not case sensitive.
b. In the Password text box, enter the password. The password is case sensitive.
c. Select Sign In. The web interface opens.
Navigating the Web Interface
After signing in to the web interface, the web interface appears as shown in the sample screen
below.
Web Interface (Sample DM-NVX-DIR-ENT Screen Shown)
The web interface provides a navigation bar that consists of a list of links to enable access to
embedded web pages. By default, the following items are listed in the navigation bar:
lStatus (refer to Viewing Status Information)
lNetwork (refer to Configuring Network Settings)
lDevice (refer to Configuring Device Settings)
lDashboard (refer to Using the Dashboard)
lAdd Domain (refer to Adding a Domain)
lGLOBAL DOMAIN, Routing (refer to Global Domain Routing)

Product Manual — Doc. 8241E DM-NVX-DIR Series • 15
In addition, an Action menu is provided in the upper-right corner of the web interface. The Action
menu enables configuration changes to be saved (refer to Saving Configuration Changes for
information).
The Action menu also enables the following device management functions to be performed:
lUpdating firmware
lRestoring factory default settings
lRebooting the device
lUploading a configuration file
lDownloading a configuration file
lDownloading device logs
For information about the management functions, refer to the Management section of this
manual.
Saving Configuration Changes
Depending on the configuration change being made, the change is either saved automatically or
must be saved manually. Various changes to configuration settings on the Network, Device, Add
Domain, and Endpoint Map pages must be saved manually.
By default, the Action menu provides Save Changes and Revert (undo) menu items that are
disabled prior to configuration settings being changed.
Action Menu - Save Changes and Revert Menu Items Disabled
After one or more configuration settings are changed and the changes must be saved manually,
the Save Changes menu item is enabled.

16 • DM-NVX-DIR Series Product Manual — Doc. 8241E
Action Menu - Save Changes Menu Item Enabled
Do either of the following:
lTo save one or more configuration changes, Select Save Changes.
lTo undo the newly entered configuration changes and revert to the previously saved
settings, select the drop-down arrow to the right of the Save Changes menu item and
then select Revert.
Action Menu - Revert Menu Item Enabled