Crestron DM NVX Director DM-NVX-DIR Series User manual

DM-NVX-DIR Series
DM NVX Director® Virtual Switching
Appliances
Product Manual
Crestron Electronics, Inc.

Original Instructions
The U.S. English version of this document is the original instructions.
All other languages are a translation of the original instructions.
Regulatory Model: DM-XIO-DIR-80, DM-XIO-DIR-160, DM-XIO-DIR-ENT
Crestron product development software is licensed to Crestron dealers and Crestron Service Providers (CSPs) under a
limited nonexclusive, nontransferable Software Development Tools License Agreement. Crestron product operating
system software is licensed to Crestron dealers, CSPs, and end-users under a separate End-User License Agreement.
Both of these Agreements can be found on the Crestron website at www.crestron.com/legal/software_license_
agreement.
The product warranty can be found at www.crestron.com/warranty.
The specific patents that cover Crestron products are listed at www.crestron.com/legal/patents.
Certain Crestron products contain open source software. For specific information, visit www.crestron.com/opensource.
Crestron, the Crestron logo, 3-Series, Crestron Toolbox, DM NAX, DM NVX, and DM NVX Director are either trademarks
or registered trademarks of Crestron Electronics, Inc. in the United States and/or other countries. Chrome is either a
trademark or registered trademark of Google Inc. in the United States and/or other countries. HDMI is either a
trademark or registered trademark of HDMI Licensing LLC in the United States and/or other countries. Microsoft Edge
and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or
other countries. Firefox is either a trademark or a registered trademark of the Mozilla Foundation in the United States
and/or other countries. Other trademarks, registered trademarks, and trade names may be used in this document to
refer to either the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in
the marks and names of others. Crestron is not responsible for errors in typography or photography.
©2023 Crestron Electronics, Inc.

Contents
Overview 1
Features 1
Simple and Flexible Configuration 2
Web-Based Setup and Control 2
Interdomain Routing (DM-NVX-DIR-160 and DM-NVX-DIR-ENT Only) 2
Multicast Address Control 3
Credential Management of DM NVX Endpoints 3
Multiple Control System Support (DM-NVX-DIR-160 and DM-NVX-DIR-ENT Only) 3
Copper or Fiber Ethernet Connectivity (DM-NVX-DIR-ENT Only) 3
Redundant Power Supplies (DM-NVX-DIR-ENT Only) 4
Physical Description 5
DM-NVX-DIR-80 and DM-NVX-DIR-160 5
DM-NVX-DIR-ENT 7
Specifications 9
Installation 10
Configuration 11
Accessing the Web Interface 11
Navigating the Web Interface 14
Saving Configuration Changes 15
Viewing Status Information 17
Configuring Network Settings 18
Configuring Device Settings 21
Firmware 22
Display 23
Control System 24
Application Management 25
Using the Dashboard 26
Adding a Domain 30
Importing a Device Map 34
Selecting the Endpoints 40
Global Domain Routing 51
Modifying a Domain 58
Domain Routing 58
Domain Endpoint Map 64
Domain Control System 93
Management 95
Updating Firmware 95
Product Manual — Doc. 8241E Contents • i

Updating Firmware from Release 2.0 to Release 3.0 95
Updating Firmware from Release 3.0 to a Later Maintenance Release 96
Restoring Factory Default Settings 98
Rebooting the Device 101
Uploading a Configuration File 103
Downloading a Configuration File 105
Downloading Message Logs 106
Troubleshooting 107
Resources 111
Related Documentation 111
Crestron Support and Training 111
Programmer and Developer Resources 111
Product Certificates 111
ii • Contents Product Manual — Doc. 8241E

Product Manual — Doc. 8241E DM-NVX-DIR Series • 1
Overview
The DM-NVX-DIR Series consists of enterprise-grade network appliances that facilitate
configuration, control, and management of large-scale AV networks. The DM-NVX-DIR Series
provides a means for managing large networks of DM NVX® encoder and decoder endpoints,
routing AV signals, and simplifying integration with one or more Crestron® control systems. The
DM-NVX-DIRSeries eliminates the need for physical matrix switchers, replacing them with the
virtual equivalent running on the AV network.
The DM-NVX-DIR Series consists of the following models:
lDM-NVX-DIR-80: Supports a maximum of 80 DM NVX endpoints and 1 domain
lDM-NVX-DIR-160: Supports a maximum of 160 DM NVX endpoints and 20 domains
lDM-NVX-DIR-ENT: Supports a maximum of 1000 DM NVX endpoints and 240 domains
Multiple DM-NVX-DIR network appliances can be used in a system.
This section provides information about the following:
lFeatures
lPhysical description
Features
Key features of the DM-NVX-DIR Series network appliances include:
lNetwork AV system configuration, management, and signal routing
lCompatible with DM NVX encoders and decoders
lSupport of up to 80 endpoints and 1 domain (DM-NVX-DIR-80 only)
lSupport of up to 160 endpoints and 20 domains (DM-NVX-DIR-160 only)
lSupport of up to 1000 endpoints and 240 domains (DM-NVX-DIR-ENT only)
lInterdomain routing (DM-NVX-DIR-160 and DM-NVX-DIR-ENT only)
lIntuitive web-based graphical user interface
lFull programmable control of the virtual matrices and physical endpoints
lAutomatic endpoint device discovery
lMulticast address control
lCredential management of DM NVX endpoints
lCustom naming and search tools
lEasy diagnostics and signal status display
lXML device map file import and export
lBuilt-in logging

2 • DM-NVX-DIR Series Product Manual — Doc. 8241E
lMultiple control system support
lFour 1000BASE-T RJ-45 ports (DM-NVX-DIR-80 and DM-NVX-DIR-160 only)
lSix 1000BASE-T RJ-45 ports (DM-NVX-DIR-ENT only)
lSix 10GBASE-X SFP+ ports, four of which are 1000BASE-T compatible (DM-NVX-DIR-ENT
only)
lFiber-optic connectivity with the use of SFP or SFP+ transceivers, sold separately (DM-
NVX-DIR-ENT only)
l1 RU 19-inch rack-mountable
lUniversal 100-240V internal power supply (DM-NVX-DIR-80 and DM-NVX-DIR-160 only)
lOnboard 100-240V hot-swappable redundant power supplies (DM-NVX-DIR-ENT only)
Simple and Flexible Configuration
A DM-NVX-DIR Series network appliance automatically discovers DM NVX endpoints on the
network and enables each endpoint to be assigned as a logical input or output within a domain:
lThe DM-NVX-DIR-80 supports a maximum of 80 DM NVX endpoints and 1 domain.
lThe DM-NVX-DIR-160 supports a maximum of 160 DM NVX endpoints and 20 domains.
lThe DM-NVX-DIR-ENT supports a maximum of 1000 DM NVX endpoints and 240
domains.
Multiple DM-NVX-DIR Series network appliances can be used in a system. In addition to features
supported by all DM-NVX-DIR Series network appliances, the DM-NVX-DIR-ENT includes
additional enterprise features.
Web-Based Setup and Control
A DM-NVX-DIR Series network appliance provides an intuitive web interface to facilitate system
configuration, signal routing, and diagnostics of the complete AV network. Each domain,
endpoint, input, and output can be designated with a user-friendly name. The web interface
enables easy navigation of the entire system. Domains, endpoints, inputs, and outputs can be
quickly found by name or address. For each input and output, a signal routing map is also
provided, showing video, audio, and USB signal status in a graphical layout.
Interdomain Routing (DM-NVX-DIR-160 and
DM-NVX-DIR-ENT Only)
Video inputs can be routed to video outputs within a single domain. In addition, support of
interdomain routing enables video inputs within a domain to be routed to video outputs of one or
more other domains. Routing control of AV signals is accomplished by using the web interface or
control system programming.

Product Manual — Doc. 8241E DM-NVX-DIR Series • 3
Multicast Address Control
A custom multicast range can optionally be assigned for DM NVX encoder endpoints within a
domain. The custom multicast range is determined by the assignment of a starting multicast
address, the number of multicast addresses assigned to each DM NVX endpoint, and the number
of DM NVX endpoints assigned to a domain. Multicast address control is accomplished by using
the web interface.
Credential Management of DM NVX Endpoints
Username and password credentials can be changed simultaneously for all DM NVX encoder and
decoder endpoints within a domain. Username and password credential management is
accomplished by using the web interface.
Multiple Control System Support (DM-NVX-DIR-160 and
DM-NVX-DIR-ENT Only)
A DM-NVX-DIR Series network appliance supports Crestron 3-Series® or later control systems.
For the DM-NVX-DIR-160 and DM-NVX-DIR-ENT, a single control system, referred to as the
Global Domain control system, can be assigned to all domains simultaneously. In addition,
support of multiple control systems enables the Global Domain control system or another
control system, referred to as a Domain control system, to be assigned to each domain on an
individual basis. The Domain control system that is assigned on an individual basis must be
different for each domain. Assignment of multiple control systems is accomplished by using the
web interface or control system programming.
Copper or Fiber Ethernet Connectivity
(DM-NVX-DIR-ENT Only)
The DM-NVX-DIR-ENT includes six 1000BASE-T RJ-45 ports and six 10GBASE-X SFP+ ports.
Four of the 10GBASE-X SFP+ ports are 1000BASE-T compatible. Connection to a 1000BASE-T
or 10GBASE-X fiber-optic network is facilitated by inserting an appropriate SFP or SFP+
transceiver module (Crestron SFP-1G or SFP-10G series, sold separately) into an SFP+ port. A
selection of modules is offered to accommodate various multimode and single-mode fiber types.
NOTE: Ports 7 and 8 support 10GBASE-X only and are compatible with SFP-10G SFP+
transceivers only.

4 • DM-NVX-DIR Series Product Manual — Doc. 8241E
Redundant Power Supplies (DM-NVX-DIR-ENT Only)
Onboard dual redundant power supplies provide enhanced reliability for demanding applications.
In the unlikely event of an individual power supply fault, the DM-NVX-DIR-ENT will continue to
operate unhindered on only one functioning power supply. A modular, hot-swappable design
allows either power supply to be replaced in seconds from the rear panel without powering down
or rebooting the system. The DM-NVX-DIR-ENT ships complete with both power supply modules
installed.

Product Manual — Doc. 8241E DM-NVX-DIR Series • 5
Physical Description
The following sections provide information about the connectors, controls, and indicators that
are available on the front and rear panels of the DM-NVX-DIR-80,DM-NVX-DIR-160, and
DM-NVX-DIR-ENT.
DM-NVX-DIR-80 and DM-NVX-DIR-160
The following illustration shows the front and rear panels of the DM-NVX-DIR-80 and
DM-NVX-DIR-160.
NOTE: With the exception of the model name, the front panels of the DM-NVX-DIR-80 and
DM-NVX-DIR-160 are identical to one another. The rear panel of the DM-NVX-DIR-80 is
identical to the rear panel of the DM-NVX-DIR-160.
DM-NVX-DIR-80 and DM-NVX-DIR-160 Front and Rear Panels (DM-NVX-DIR-80 Model Name Shown)
①MSG: Blue LED, identifies the device when the unit identification process is initiated
NOTE: To be able to locate the device in a rack, use the web interface to initiate
the unit identification process (refer to Display for information).
②Ethernet 2, 1: Green LEDs, indicate Ethernet activity on the corresponding Ethernet
port
③DISK: Yellow LED, indicates SSD (solid-state drive) activity
④PWR: Green LED, indicates that the unit is powered on
⑤RESET: Recessed push button, initiates a hardware reset

6 • DM-NVX-DIR Series Product Manual — Doc. 8241E
⑥Power Button: Push button, initiates boot up or shutdown
NOTE: If the device is powered on, pressing the Power button for less than 5
seconds enables a normal shutdown. Pressing the Power button for 5 seconds
forces the device to shut down.
⑦SERVICE: For factory use only
⑧MGMT: 8-pin RJ-45 connector, shielded, female; 100BASE-TX/1000BASE-T
Ethernet port for hardware management;
Bicolor green/orange LED, green indicates 100 Mbps link status and orange
indicates 1 Gbps link status;
Amber LED, indicates Ethernet activity
NOTE: The MGMT port connects to the management network and is used for
management and monitoring of the DM-NVX-DIR hardware. The MGMT port
does not provide access to the DM-NVX-DIR software and is independent of
Ethernet ports 1-4.
⑨USB 2.0: USB Type A connectors, female, black;
USB 2.0 host ports for factory use only
⑩USB 3.0: USB Type A connectors, female, blue;
USB 3.0 host ports for factory use only
⑪Ethernet 1-4: 8-pin RJ-45 connectors, shielded, female;
100BASE-TX/1000BASE-T Ethernet ports for web browser, endpoint, and control
traffic;
Bicolor green/orange LED, green indicates 100 Mbps link status and orange
indicates 1 Gbps link status;
Amber LED, indicates Ethernet activity
NOTE: Ethernet ports 1-4 connect to video or control networks. The ports
provide access to the DM-NVX-DIR-80/DM-NVX-DIR-160 software and allow
configuration of the software. The ports are independent of each other and
have different network settings.
⑫100-240V~2-4A 50/60Hz: IEC 60320 C14 mains power inlet;
Mates with removable power cord, included